Overview
21 Casino is an elegant and sleek gaming site that is much more than just pretty looks. With more than 1,500 games in its portfolio as well as live tables, it is a perfect gaming destination for everyone who wants to enjoy top titles by premium providers. Thanks to the collaborations of more than 100 software companies, they created a versatile and dynamic gaming environment where every punter can find some games to enjoy. And that’s not where the story ends: a lucrative 121% welcome bonus will increase your starting balance when it matters the most.
Bonuses
21 Casino’s bonus for new customers has two parts. The first part is the no deposit bonus, assigned to you immediately after sign up. You will get 21 bonus spins on the Book of the Dead, a popular slot inspired by the Indiana Jones adventures and Egyptian mythology that is one of the most played slots on many gambling sites. We surely appreciate their decision to go for a fun slot like this, and not some unknown title from their repertoire. 21 Casino bonus spins are a great way to find out more about how the platform works.
The second part of the bonus is the money part. You get a 121% bonus, up to €300, on your deposit, which is a pretty good deal, especially as most establishments offer only 100% on your first deposit. However, this is where the story ends. Even though we love the no deposit bonus, it would be great if they had a bigger bonus package available on the first few deposits. That way they would also attract more profiled high rollers, and not only beginners and slot enthusiasts. The great news is that you don’t have to use any complicated 21 Casino bonus codes to get your hands on this offer.
Bonus Terms and Wagering Requirement
The no deposit bonus spins can only be played on the dedicated slot (Book of the Dead), and they have to be wagered 35 times within 10 days which is reasonable and not difficult to achieve. Also, all profits from bonus spins are capped at €100.
The money part of the bonus requires a minimum deposit of €10 which is, more or less, pretty much standard. The maximum bet is €5, and you have to wager the entire bonus 35 times before withdrawal. If you don’t manage to do so in 30 days, the company will remove the bonus from your balance. Most slots contribute 100% or 20% to the wagering requirement, just like scratch cards and keno. Table games bring 10% and video poker 5%. There are also some slots that don’t count into the wager, so make sure to check out the full list in the terms and conditions.
Promotions and Bonuses
The 21 Casino promotions section is a bit disappointing. We were hoping to see some great deals, reload bonuses and daily bonus spins, but there wasn't a lot to discover. Once in while the casino runs promotions with bonus spins and depsoit bonuses but the chances to grabe one of those deals are far and in between.
Game selection
Casino, Live Casino & Jackpots
As previously mentioned, there are a little more than 1,500 games available at 21 Casino. Truth be told, this isn’t the biggest site you can find online, but considering the incredible variety of providers, this site will be a top choice for those who like to play obscure games delivered by Sunfox Games, Skywind, and similar niche companies. With this operator, you can play video slots, jackpots, table games, and live tables, as well as a few scratch cards and bingo variants. All games feature useful information: volatility level, number of reels, number of win lines, and RTP. All you have to do is hover the cursor over the image!
Slots and Table Games
Slots are probably the most popular online game, so no wonder 21 Casino has more than 1,000 releases in their library. The most popular releases are the well-known classics everyone loves: Starburst, Immortal Romance, Book of the Dead, etc. But considering this establishment offers so many niche slots, we suggest you try some games that haven’t become mainstream yet. For instance, 10,001 Nights by Red Tiger is a wonderfully designed game with so many details you’ll soon feel like you are in a historical palace in the Middle East. And we’ll give you a little hint: collect oil lamp symbols to fill the lamps located on top of the board. Every lamp you fill brings you new features!
There are also close to 40 table games. You can play blackjack, roulette, and video poker, but no baccarat or sic bo. Even though this category is more than decent, more game variety wouldn’t hurt. If there is one title from this category you have to play, it’s Double Ball Roulette by Leander. The minimalist layout is perfect for beginners and, considering there are two balls involved, you will have double the fun!
Jackpots at 21 Casino
21 Casino describes their jackpots as ones that will “get your heart pumping”, but is it really so? There are more than 50 games, which is surely a solid selection of titles. Also, we were more than happy to see some true classics: Mega Moolah, Mega Fortune, Arabian Nights, Cash Splash, etc. Also, there are some more unusual and less popular games that are still incredibly fun (and not to mention lucrative). So, they weren’t lying! This section is amazing!
You are probably already familiar with all the evergreen titles, so let's introduce you to one amazing and uncommon game. Ave Caesar has only one jackpot, but we have to say it is one of the best jackpots we played in the past few months. It is packed with soldiers, generals and other fun characters that literally come to life thanks to different features. You can expect Hannibal to appear on any spin, and his elephants will cause some Wild symbols to drop. On the other hand, if you face a gang of fierce Gauls, they will “mess up” your board with mystery symbols. It is a perfect combination of slot and video game, and simply stunning.
Live Casino Games
Once you enter their live casino, you’ll find it so fascinating you simply won’t be able to get your eyes off those games. It is powered by Evolution and NetEnt, two major players in the live gaming industry. Both of them have their own special methods and technologies for providing authentic, realistic, and fun live gaming experiences. It is impossible to say which provider is better, as they both deliver superb live tables. In the end, it’s all just a matter of taste, especially in cases like this. 21 Casino combines a system of lobbies with direct access by clicking the image on the platform.
What does this mean for an average gamer? Games that come in many variations, such as blackjack, roulette, and baccarat, have their own lobbies. Once you enter, you see all the variants available. Other games, like casino poker tables and gaming shows, can be accessed with just a single click. That way, the operator manages to keep things organized while doing justice to their diverse portfolio. Our favorite in this category has to be Lightning Roulette, a special variation with many attractive light and sound effects.
Usability
Are you looking for a simple yet intuitive website to play your favorite titles? 21 Casino might be the one for you. The shades of grey work well with yellow accents and give the entire site a professional feel. Games are organized in their respective categories and feature useful information that is accessible just by hovering the cursor. Even though players love a good minimalistic website, their website is in some ways too minimalistic. For instance, there are no FAQ or payments pages, and they could definitely use them.
The desktop platform allegedly comes in two types: the instant website you can use directly from the browser, and the downloadable version. The downloadable version is actually a Chrome app that creates a shortcut directly on the desktop, no downloads and installations necessary. It delivers the same user experience as the web-based interface and follows the same layout and features as the standard platform. It is hard to find a reason why one would use this app, but if someone loves to get all their games with a single click, without opening a browser, they have come to the right place.
Mobile Casino
Mobile optimized websites are all the rage at the moment, and they have almost banned gaming apps for good. 21 Casino mobile casino also works from any browser you have on your phone, meaning the brand of the phone you use is completely irrelevant. Apple, Samsung, Huawei, Windows phone - as long as you have an internet connection and a browser you are equipped to play your favorite games.
The mobile platform looks almost the same as the desktop version. Shades of grey dominate the website, and a few yellow accents and promotional images bring a pop of color. You can easily deposit, play and withdraw by using the mobile platform, though some older players might find it slightly difficult due to the size of the letters, but they can always use the zoom if they need to.
21 Casino Help & Support
Customer support works 24/7, and you can ask for their assistance via live chat and email. The agent was very polite and professional and provided some decent answers without convincing us to make a deposit first. Just be ready to provide them with your account information if you are already registered with this operator, as agents will ask you to do so.
Unfortunately, 21 Casino has no FAQ page. We understand that their responsive 24/7 customer support will be able to handle all inquiries, but there are also players who prefer to find answers on their own.
Payment Methods
The minimum deposit and the minimum withdrawal have the same limit – €10. To make the payment or ask for a payout, you can use several transaction methods including bank wire, popular credit cards and e-wallets. There isn’t much information about the payment process, as the website is missing a page dedicated to it. However, browsing the Terms and Conditions can help you understand what this operator is all about, and don’t worry, we did it for you!
All deposits have to be wagered once before a withdrawal can take place. This is a common stipulation that guarantees you are using the money to play and not, let’s say, to take advantage of exchange rates or other types of manipulation. All withdrawals will have a pending status for one to two days, and it will take up to an additional three days for the money to be transferred. Of course, it may also take longer depending on public holidays, day of the week, withdrawal method, etc. The maximum weekly withdrawal is €25,000, more than enough for most punters. The company doesn’t mention any withdrawing or depositing fees.
Verifying Your 21 Casino Account
All players will be subject to identity and account verification, a process during which they have to deliver some documents to prove they haven’t used false data to register and play, they have obtained the money legally, etc. As a regulated company, they are obliged by law to confirm, without limitation, your identity, age and address or payment method details at any time. The verification process usually takes place prior to your first withdrawal, or on account creation for players from the UK.
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Security
21 Casino is owned and operated by White Hat Gaming Limited & Imperium Network Solutions, regulated in Sweden, Malta and the United Kingdom which makes it one of the safest operators around. The company also implements many safety protocols, such as SSL to keep your money safe. Furthermore, their privacy policy explains all the aspects of how your data are collected and used, including instructions on how to file a complaint.
Despite the fact there are no fairness certificates on their website, we found no reason to believe this company offers rigged games. They leave an impression of being a solid, safe and secure website that allows you to play your favorite titles in a regulated environment.
Conclusion
Is 21 Casino the best operator on the market? Probably not. Some things could be better like adding an FAQ and a page dedicated only to payments. Also, their downloadable platform is a mix between the gaming software and web-based interface, and it is hard to tell who they are targeting with it. It is more like a feature that only sounds good, rather than a valid alternative to playing in the browser.
Bad things aside, this is still a solid operator. It is licensed not by one, but by three authorities, all based in Europe and known for high standards. Also, the variety of software providers and games is simply superb, while the terms and conditions transparently list all the policies, requirements and obligations. With the ever-growing number of online gaming sites, sometimes it is hard to find the one that is good, and we believe 21 Casino truly has many good things to offer.
