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21 Casino

21 Casino Review

21 Casino is an elegant and sleek gaming site that is much more than just pretty looks.

Our rating
Game Selection
Bonuses
Usability
Customer Support
Payment Methods
Security & Licensing
Pros & Cons
Great customer support
Lack of an FAQ section
Easy to use interface
Limited promotional offers
Great variety of video slots
Trusted casino license
Safe payment solutions

Bonuses

21 Casino Welcome Offer

New players usually have a generous welcome offer to look forward to once they sign up. One of the offers players might be able to claim is the 21 Casino no deposit bonus. This is normally a certain number of bonus spins usable on a pre-selected slot title. You can find the name of the title on the offer page. Note that you’ll get this offer once you sign up for an account. No need for any deposit. 

But if you miss out on the no deposit offer, the operator tends to present a deposit match bonus. That means the operator generally matches your deposit amount based on its pre-determined percentage figure to offer the bonus amount. 

Unfortunately, the operator hardly includes any 21 Casino bonus spins to this package. However, what gamblers are likely to love about this offer is they can use the bonus funds to play almost all games in the lobby. One important aspect you must keep in mind is the welcome bonus normally comes with country restrictions. And this is just the first of several other conditions you must consider. 

21 Casino Bonus Terms

One of these terms is the minimum deposit amount required to claim the offer. And it’s often within the expected range. You’ll have an even easier time meeting claiming the offer since the operator rarely requires players to use any complicated 21 Casino bonus code to activate the offer. 

Once you have your hands on either offer, you’ll need to satisfy the rollover requirements attached to them. Again, it’s often a breeze to get to your winnings since the number of times required to the bonus funds or winnings from the spins is generally favorable. 

Wagering contributions are usually part of the conditions. So, you want to check the terms and conditions page for the complete list of how different games contribute. Another aspect you need to keep in mind is the validity period of the respective offers after claiming them. Finally, the casino tends to set a maximum stake amount you need to stick to. And it’s within what other casinos offer. 

Ongoing 21 Casino Promotions

Existing customers are also keen on claiming various casino bonuses offered by the operator. However, the promotions page on this platform is quite dry. Players are unlikely to come across common deals such as 21 Casino deposit bonus options or even bonus spins. 

While the promotions page may be unavailable most of the time, you want to keep an eye on this page for when the operator decides to list them. Although that may be quite spaced out from one offer to the next. Fans of tournaments are also more likely to fall into the same basket as those gamblers looking for casual deals. That means competitions are not common. In that case, there’s rarely any need to use any 21 Casino promo code

Having said that, the best route to take is to join the operator’s mailing list. This way you stand to get promotional emails that often contain exclusive bonuses or even codes for specific offers. 

Game Selection

As previously mentioned, there are a little more than 1,500 games available at 21 Casino. Truth be told, this isn’t the biggest site you can find online, but considering the incredible variety of providers, this site will be a top choice for those who like to play obscure games delivered by Sunfox Games, Skywind, and similar niche companies. With this operator, you can play video slots, jackpots, table games, and live tables, as well as a few scratch cards and bingo variants. All games feature useful information: volatility level, number of reels, number of win lines, and RTP. All you have to do is hover the cursor over the image! 

Online Slot Games

Slots are probably the most popular online game, so no wonder 21 Casino has more than 1,000 releases in its library. The most popular releases are the well-known classics everyone loves: Starburst, Immortal Romance, Book of the Dead, etc. But considering this establishment offers so many niche slots, we suggest you try some games that haven’t become mainstream yet. For instance, 10,001 Nights by Red Tiger is a wonderfully designed game with so many details you’ll soon feel like you are in a historical palace in the Middle East. And we’ll give you a little hint: collect oil lamp symbols to fill the lamps located on top of the board. Every lamp you fill brings you new features! 

RNG Table Games

There are also close to 40 table games. You can play blackjack, roulette, and video poker, but no baccarat or sic bo. Even though this category is more than decent, more game variety wouldn’t hurt. If there is one title from this category you have to play, it’s Double Ball Roulette by Leander. The minimalist layout is perfect for beginners and, considering there are two balls involved, you will have double the fun! 

Jackpots at 21 Casino

21 Casino describes their jackpots as ones that will “get your heart pumping”, but is it really so? There are more than 50 games, which is surely a solid selection of titles. Also, we were more than happy to see some true classics: Mega Moolah, Mega Fortune, Arabian Nights, Cash Splash, etc. Also, there are some more unusual and less popular games that are still incredibly fun (and not to mention lucrative). So, they weren’t lying! This section is amazing! 

You are probably already familiar with all the evergreen titles, so let's introduce you to one amazing and uncommon game. Ave Caesar has only one jackpot, but we have to say it is one of the best jackpots we played in the past few months. It is packed with soldiers, generals and other fun characters that literally come to life thanks to different features. You can expect Hannibal to appear on any spin, and his elephants will cause some Wild symbols to drop. On the other hand, if you face a gang of fierce Gauls, they will “mess up” your board with mystery symbols. It is a perfect combination of slot and video game, and simply stunning. 

Live Casino Games

Once you enter their live casino, you’ll find it so fascinating you simply won’t be able to get your eyes off those games. It is powered by Evolution and NetEnt, two major players in the live gaming industry. Both of them have their own special methods and technologies for providing authentic, realistic, and fun live gaming experiences. It is impossible to say which provider is better, as they both deliver superb live tables. In the end, it’s all just a matter of taste, especially in cases like this. 21 Casino combines a system of lobbies with direct access by clicking the image on the platform. 

What does this mean for an average gamer? Games that come in many variations, such as blackjack, roulette, and baccarat, have their own lobbies. Once you enter, you see all the variants available. Other games, like casino poker tables and gaming shows, can be accessed with just a single click. That way, the operator manages to keep things organized while doing justice to their diverse portfolio. Our favorite in this category has to be Lightning Roulette, a special variation with many attractive light and sound effects.

21 Casino Games

Game selection at 21 Casino

Usability

Are you looking for a simple yet intuitive website to play your favorite titles? 21 Casino might be the one for you. The shades of grey work well with yellow accents and give the entire site a professional feel. Games are organized in their respective categories and feature useful information that is accessible just by hovering the cursor. Even though players love a good minimalistic website, their website is in some ways too minimalistic. For instance, there are no FAQ or payments pages, and they could definitely use them. 

The desktop platform allegedly comes in two types: the instant website you can use directly from the browser, and the downloadable version. The downloadable version is actually a Chrome app that creates a shortcut directly on the desktop, no downloads and installations necessary. It delivers the same user experience as the web-based interface and follows the same layout and features as the standard platform. It is hard to find a reason why one would use this app, but if someone loves to get all their games with a single click, without opening a browser, they have come to the right place. 

Mobile Casino

Mobile optimized websites are all the rage at the moment, and they have almost banned gaming apps for good. 21 Casino mobile casino also works from any browser you have on your phone, meaning the brand of the phone you use is completely irrelevant. Apple, Samsung, Huawei, Windows phone - as long as you have an internet connection and a browser you are equipped to play your favorite games. 

The mobile platform looks almost the same as the desktop version. Shades of grey dominate the website, and a few yellow accents and promotional images bring a pop of color. You can easily deposit, play and withdraw by using the mobile platform, though some older players might find it slightly difficult due to the size of the letters, but they can always use the zoom if they need to.

21 Casino Mobile

Screenshots
21 Casino screenshot
21 Casino screenshot
21 Casino screenshot
21 Casino screenshot
21 Casino screenshot

Customer Support

Customer support works 24/7, and you can ask for their assistance via live chat and email. The agent was very polite and professional and provided some decent answers without convincing us to make a deposit first. Just be ready to provide them with your account information if you are already registered with this operator, as agents will ask you to do so. 

Unfortunately, 21 Casino has no FAQ page. We understand that their responsive 24/7 customer support will be able to handle all inquiries, but there are also players who prefer to find answers on their own.

Payment Methods

The minimum deposit and the minimum withdrawal have the same limit – €10. To make the payment or ask for a payout, you can use several transaction methods including bank wire, popular credit cards and e-wallets. There isn’t much information about the payment process, as the website is missing a page dedicated to it. However, browsing the Terms and Conditions can help you understand what this operator is all about, and don’t worry, we did it for you! 

All deposits have to be wagered once before a withdrawal can take place. This is a common stipulation that guarantees you are using the money to play and not, let’s say, to take advantage of exchange rates or other types of manipulation. All withdrawals will have a pending status for one to two days, and it will take up to an additional three days for the money to be transferred. Of course, it may also take longer depending on public holidays, day of the week, withdrawal method, etc. The maximum weekly withdrawal is €25,000, more than enough for most punters. The company doesn’t mention any withdrawing or depositing fees. 

Verifying Your 21 Casino Account

All players will be subject to identity and account verification, a process during which they have to deliver some documents to prove they haven’t used false data to register and play, they have obtained the money legally, etc. As a regulated company, they are obliged by law to confirm, without limitation, your identity, age and address or payment method details at any time. The verification process usually takes place prior to your first withdrawal, or on account creation for players from the UK. 

21 Casino Deposit

Security

21 Casino is owned and operated by White Hat Gaming Limited & Imperium Network Solutions, regulated in Malta and the United Kingdom which makes it one of the safest operators around. The company also implements many safety protocols, such as SSL to keep your money safe. Furthermore, their privacy policy explains all the aspects of how your data are collected and used, including instructions on how to file a complaint. 

Despite the fact there are no fairness certificates on their website, we found no reason to believe this company offers rigged games. They leave an impression of being a solid, safe, and secure website that allows you to play your favorite titles in a regulated environment.

Final Verdict

Is 21 Casino the best operator on the market? Probably not. Some things could be better like adding an FAQ and a page dedicated only to payments. Also, their downloadable platform is a mix between the gaming software and web-based interface, and it is hard to tell who they are targeting with it. It is more like a feature that only sounds good, rather than a valid alternative to playing in the browser. 

Bad things aside, this is still a solid operator. It is licensed not by one, but by three authorities, all based in Europe and known for high standards. Also, the variety of software providers and games is simply superb, while the terms and conditions transparently list all the policies, requirements and obligations. With the ever-growing number of online gaming sites, sometimes it is hard to find the one that is good, and we believe 21 Casino truly has many good things to offer.

21 Casino

What to expect
  • Niche and mainstream software providers
  • Available in five languages
  • Instant and downloadable gaming software for desktop
  • Popular payment methods
  • Trusted casino license
Borina Kopcic Pandur
Borina Kopcic Pandur
Last Update: 01 Sep 2023
Borina Kopcic Pandur is a skilled and imaginative writer with years of experience in the gambling industry. As a writer for GoodLuckMate, she specializes in crafting detailed and engaging casino reviews that offer a fresh perspective on online gambling. With her unique writing style and profound industry knowledge, she provides readers with expert evaluations and insightful perspectives.
Nerijus Grenda This article has been Quality Assured by Nerijus Grenda
Casino details
Website:
http://www.21casino.com
Languages:
English · Finnish · Norwegian · Portuguese +1
Countries:
Andorra · Antigua and Barbuda · Argentina · Armenia+121
License:
UK Gambling Commission · Malta Gaming Authority
Company:
White Hat Gaming
Providers:
4ThePlayer · AGS · Ainsworth Gaming Technology · Alchemy Gaming +110
Game categories

1 player reviews

malou

The casino sources its games from the best providers in the industry including the likes of NetEnt and Microgaming so the game roster has been a nice experience so far. More so because there are tons of games that I can bet on modestly. I won 21 bonus spins by just creating an account so I can't complain that I'm not being pampered to an extent. If you're wondering which game I spent it on, it was Book of the Dead. There's also a 121% bonus that's capped at โ‚ฌ300 and I love how it's been interesting. Triggering the bonus also doesn't take more than โ‚ฌ10 which is rather nice considering I'm running on a strict budget currently.

Outside of the loyalty club they've got going on, the casino doesn't have any other thing to offer. I found nothing rewarding bonus spins, extra cash, not to mention a cashback of all things. This is disappointing to be clear and my hope is that they find this comment soon. Funnily enough, there's no section for the FAQ nor is there one for the payments available.

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Leave your feedback
Q: 

Can I play live casino games at 21 Casino?

A: Yes, there is a live casino at 21 Casino. Youโ€™ll be able to play all the popular table games, such as blackjack and roulette, with a live dealer. Go to the casino lobby to see all the available tables. The game providers youโ€™ll find live table games from at 21 Casino include the likes of Evolution and NetEnt.
Q: 

How many games does 21 Casino have?

A: The number of games available at 21 Casino is increasing all the time, but at the time of writing this 21 Casino review, we counted more than 1500 games. The game category youโ€™ll find the largest selection of games in is the Slots category.
Q: 

Can I get a 21 Casino bonus?

A: Yes, the first bonus offer youโ€™ll get as soon as you have registered at 21 Casino, and you can read more about this offer in our review. In addition to this, youโ€™ll also get regular bonus offers sent by email and/or SMS if you allow communications from the casino.
Q: 

Does 21 Casino have an FAQ?

A: No, unfortunately, there is no FAQ section on the 21 Casino website. If you have any questions youโ€™ll have to contact their support department.
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