Overview
African Grand started operations in 2019 and you will instantly see an African wild theme once you load the site. The operator boasts plenty of games including slots and table options as well as an appealing welcome bonus to help new players start on their best foot on the platform. Punters should also expect decent customer support should they need help. Gambling on the go is possible since the website is accessible on mobile devices.
Bonuses
The operator lives up to its name with a grand offer set aside for new players. With this African Grand bonus, players will get not only a cash bonus but also free spins for slot lovers. Even better is that you will receive the bonus in three installments.
On your first deposit, you can claim a 200% bonus match capped at €132. On top of that, you will receive 30 free spins to use on Cash Bandits 3 slot. Don’t forget to use the bonus code AFRICA200.
The second deposit will see you get a 250% bonus match up to €132. Again, you will receive free spins to use on Cash Bandits 3 but this time, you will get 50 free spins. Use the bonus code AFRICA250.
Finally, the third deposit comes with a 300% bonus match capped at €53. Accompanying the cash bonus are 30 African Grand free spins to use on Cash Bandits. Use the bonus code AFRICA300.
Bonus Terms and Wagering Requirement
Apart from entering the African Grand bonus code, players will be required to deposit at least €2.6 for each of the three bonuses. Afterward, players must meet the wagering requirement set at 30x the sum of the deposit and bonus amount. Keep in mind, the maximum cashout stands at 10x the deposit amount. Therefore, if you deposit the minimum €2.6, you can only cash out a maximum of €26.
Game selection
You won’t find the largest African Grand game selection in the lobby, probably because the operator sources games from a single developer. Players will be treated to over 200 games that include slots and table games.
Slots and Table Games
You will find games from RealTime Gaming (also known as RTG) only, meaning variety is something you will crave for here. Even so, there are plenty of games to choose from, starting with slots that range from video slots to 3-reel slots that will remind you of old-school slot machines. In addition to the regular slots, punters will be treated to numerous jackpot titles such as Aztec’s Millions and Cleopatra’s Gold.
Away from slots and you will find multiple table games such as variations of blackjack, video poker, poker, baccarat, and roulette. Instant win games don’t feature here, so the likes of bingo and scratch cards will not be available.
Live Casino Games
Unfortunately, this operator doesn’t feature a live casino section. With that in mind, punters looking for authentic and immersive live gambling will have to see alternative operators.
Usability
The operator doesn’t have a dedicated mobile app. However, players can still get in the game using their mobile web browsers on any portable device including smartphones and tablets. This is courtesy of HTML5 and instant play technologies. The latter ensures smooth gameplay while the former ensures the website responds regardless of your screen size. As far as game selection goes, players will access the same variety as they would have on the desktop version.
African Grand Casino Help & Support
Unfortunately, the operator doesn’t offer a dedicated FAQ section but players will still get help on any query. This can be done through a toll-free number, although, it is only free for South African players. There’s a live chat option as well, which is suitable for urgent queries. Your last resort will be to write to the team using the email address provided on the contact us page. These options are available around the clock.
Payment Methods
This is one of the disappointing sections with few payment methods available to players. For instance, to top up your account, you will have three options to choose from. They are EFT, credit/debit cards, and Bitcoin. The latter comes as a relief for players looking for quick transactions without location restrictions. Players will be required to deposit at least €2.6 but €5 for credit/debit cards.
When it comes to withdrawals, players will have a single option to cashout – Bank Transfer. Note that you will have to wait at least 48 hours, which is the mandatory pending time. The minimum withdrawal amount allowed is €26. For VIP players, the maximum withdrawal amount sits at €133 per week.
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Conclusion
Average would sum up this operator, with nothing extraordinary to write about. Positives that standout though includes mobile compatibility, good customer support, and a welcome bonus going up to the third deposit. Nevertheless, the operator fails in several areas, key among them being the lack of licensing information. GoodLuckMate urges players to find licensed operators from its top list. Limited banking methods add to the negatives as well as the lack of a live dealer section.
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