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AurumPalace

AurumPalace

8.0Our score

Huge Collection of Games

Not accepting players from: Virginia - United States

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Virginia - United States
Enjoy gambling in moderation – only play with money you can afford to lose

AurumPalace Details

Restricted countries and regions
Available countries
Casino type:
Processing time:
Good (<24 hrs)
Pros
  • Available on desktop & mobile
  • Easy to use interface
  • Great selection of games
  • Great variety of video slots
  • Bonus & spins welcome package
Cons
  • Slow customer support
  • No cryptocurrency supported

Launched in December 2020, AurumPalace is a place built on myths and legends. Taking homage from the Latin for gold, aurum is something that lines the entire site. The incredibly stylish site design is fantastical and sophisticated. This online casino intends to take you on a journey through a vast kingdom of games and offers. To start the journey, new players are offered a welcome offer on the first three deposits with an additional reward of free spins the more your deposit. In our AurumPalace review, we will be going through the site to determine whether this is a quest worth of an adventurer such as yourself.

AurumPalace review

What to expect at AurumPalace:
  • Over 4,000 games
  • Sophisticated site design
  • Welcome offer spread across first three deposits
  • Cashback promotions
  • Optimized mobile site
Table of Contents

Game Selection

The collection of AurumPalace games is absolutely massive. Their All Games category has a count of well over 4,000. To make traversing through this hoard of casino games easier, you can filter by provider or use the search bar to find a specific title. There are six different categories, including New, Table Games, and Other Games.

Slots and table games

The vast majority of the games available at AurumPalace are slots. With around 3,800 titles to choose from, we doubt any single player will ever get to see them all. That means there’s always something new and exciting around the corner. You can also count on plenty of new releases coming in the future, as the site supports a whole host of casino games providers. This includes notable developers like Microgaming and Yggdrasil. You can therefore expect popular titles such as Castle Builder II and Vikings Go Wild.

A separate section is dedicated to table games. There are over 300 tables to choose from including several different variants of blackjack, roulette, and Baccarat. Video poker titles are also available here with a lot to choose from again. Deuces Wild and Joker Poker in various shapes and sizes. Fans of these games are sure to get a kick out of what is on offer here.

Jackpots at AurumPalace

Again, you can expect to find plenty of jackpot games here at AurumPalace. The unfortunate thing here is that jackpot games can not be filtered from regular slots. There are no separate categories or search options for jackpot games, which is a real shame. This is where it can be a little problematic with so many games to browse through. We did a little digging ourselves and did manage to find both fixed and progressive jackpot titles. This includes Sister of Oz and the record-breaking Mega Moolah series. 

Live Casino games

265 tables fill up the live casino section. There are seven providers supported, including Evolution Gaming and Ezugi. The majority of tables consist of different variants of blackjack and roulette. You can also find other classic casino games like craps and baccarat as well. Game-show games also make an appearance with the likes of Dream Catcher, Football Studio, and many more. Again, AurumPalace manages to impress us with the games on offer. The live casino section could, however, also do with some more search functionality to filter through the games.

aurumpalace game selection

 

AurumPalace welcome offer

The welcome offer advertises a 150% AurumPalace bonus. However, this actually consists of two different bonuses spread across your first two deposits. The first deposit grants you a 100% deposit bonus of up to €100 along with 30 free spins. Your second deposit will then award a 50% deposit bonus of up to €100. This isn’t exactly made clear in their main advertising of the promotion, which we would like to see rectified. Nonetheless, there is also a reward for your third deposit. This comes in the form of free spins with their value going up the more you deposit. Depositing between €20 and €49 will grant you €8 worth of free spins. €50 to €99 provides €24 worth of free spins, while anything above €100 deposited grants €48 worth of spins.

To activate each of the offers you will need to use their respective AurumPalace bonus code. AURUM1, AURUM2, and AURUM3 correspond to the offers on your first, second and third deposit. The code can be entered while making your deposit.

Bonus terms and wagering requirement

All bonuses included in the welcome offer must be wagered 40 times (deposit + bonus amount). This is a little above average, however, the 30 AurumPalace free spins from your first deposit have no wagering requirements at all. They are credited in batches of 10 over consecutive 24 hour periods. All other free spins from the third deposit offer have a 30 times wagering requirement attached to them. A minimum deposit of €10 is required to claim the first two deposit offers, while €20 is required for the third offer. There is a winning cap across all of the welcome offer spins of €250, which is a little disappointing but not unexpected.

Virginia - United States AurumPalace bonuses

Enjoy gambling in moderation – only play with money you can afford to lose
Type
Amount
Wagering Requirement
Claim
Bonus Money
100% Bonus + 30 Free Spins
40x (b+d)
-
Other Bonus
Get up to 10%
3x
-
Type Bonus Money
Amount 100% Bonus + 30 Free Spins
Wagering Requirement 40x (b+d)
Type Other Bonus
Amount Get up to 10%
Wagering Requirement 3x

Choose your bonus to read the full bonus T&Cs

18+ Play Responsibly – BeGambleAware

Promotions and bonuses

The number of AurumPalace promotions isn’t quite as impressive as the games available. The primary offer is a weekly cashback promotion that can reward you with up to 10% of your losses. A minimum of €1,000 in losses is required to acquire the full 10%, although you can already see returns from as little as €50. The maximum cashback awarded to each player is €500 in a single week.

There is also an AurumPalace VIP club that is presented in six tiers. There isn’t much information on how you progress, as all ranks are listed by invitation only. We tend to appreciate less obscure loyalty programs, but this one does offer some great rewards. This includes dedicated account managers and phone support, as well as special gifts and event invitations.

Usability

The AurumPalace mobile casino looks just as flashy as its desktop counterpart. All of the same features and functions remain but are optimized for smaller touch screens. A deposit button can be found alongside the menu icon at the top right of the screen. The menu icon leads to all of the main pages of the site. From this screen, you can pick between Menu and Cabinet for different pages. The Cabinet holds most of your account-specific features. Players can rest assured that they won’t be missing out on anything by playing their favorite games at AurumPalace no matter their preferred device.

aurumpalace usability

AurumPalace Help and Support

The site advertises 24/7 customer support via live chat or email. We were however unable to find any access to the live chat support, which is highly disappointing. Every path to the support team either leads to a contact form or an email address. There is also an FAQ page, which consists of a few dozen questions. This covers aspects concerning your account, deposits, and verification steps amongst other things.

aurumpalace support

 

Deposits and Withdrawals

Four currencies are supported, which are euros, along with Canadian, New Zealand and US dollars. There are 14 payment providers listed, which are separate from domestic and international bank transfer options. This includes casino player favorites like Neteller, Skrill, and Paysafecard. The minimum deposit amount starts at €10 and is performed instantly. The maximum amount varies between payment methods but ranges from €300 to €20,000. 

Withdrawals are stated to take up to 12 hours to approve. The minimum withdrawal amount is also €10, which is nice. It appears that there are a lot fewer options to withdraw with, or at least there is information missing from the AurumPalace payment method page. Skrill and Neteller for example, do not appear to be valid withdrawal methods.

aurumpalace deposit

Security and Licensing

AurumPalace is owned by DGV Entertainment Group Limited and operates on a Malta Gaming Authority (MGA) license, which is one of the most well regarded in the industry. The MGA has been a pioneer and authority in iGaming for over two decades now. The responsible gaming practices are some of the most player-focused in the world, ensuring that customer care is at the forefront of every one of their license holders.

A privacy policy is also provided for players concerned about how their information is used. The policy covers how your data is stored, secured, and used. Separate cookie and anti-spam policies are also provided for further clarifications.

aurumpalace security

 

Conclusion of AurumPalace review

AurumPalace really wowed us with its range of games. Over 4,000 is definitely impressive and we kept being blown away every time we entered a new gaming category. This large collection does make the lack of decent search and filter options more noticeable, however. The range of offers didn’t quite live up to the same expectations, but we do appreciate the cashback offer and the fact that it is inclusive to even lower budgets. The fact that you get rewarded on your first three deposits, wager-free spins included, definitely makes it worth sticking a while longer as well. It is a little bit of a shame though that the VIP program feels a little old-school these days with how progression is made vague. This wasn’t helped by the fact that we were unable to contact any of the support team via live chat either.
Here’s the thing though, AurumPalace offers what few online casinos can measure up to. If you are a fan of casino games, this site provides so much choice that you could be swimming in games for days looking for your new favorite title. The sheer amount of choice is staggering and while many sites do offer over a thousand games these days, the fact that this offers so much more and with great variety is the biggest selling point of AurumPalace.

aurumpalace verdict

Pros
  • Available on desktop & mobile
  • Easy to use interface
  • Great selection of games
  • Great variety of video slots
  • Bonus & spins welcome package
Cons
  • Slow customer support
  • No cryptocurrency supported
Screenshots

Casino - FAQs

  • No, there is no sportsbook available at AurumPalace. If you’d like to bet on sports you should rather have a look at our other recommended casinos that offer betting as well as casino games.

  • As far as we’ve been able to uncover, AurumPalace is not a scam. They have a license to operate a casino, and they comply with the rules set by the gambling authority. Also, make sure to read our player reviews to see what others that play here have said about their experiences.

  • The verification process at AurumPalace will differ a bit depending on the gambling regulations in your country of residence. Most players will, however, have to send in or upload documents verifying their name, date of birth and residential address. Documents you can use for this include a valid ID and a utility bill. You’ll receive detailed instructions from the casino regarding the exact process once verification of your account is needed.

  • Slots are almost always the most popular online casino games, and this is also the case at AurumPalace. However, live table games are also growing in popularity, and this especially goes for the so-called game-show games.

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