Disclosure: GoodLuckMate is reader-supported. We may earn a commission if you sign up to a casino via links on our site. Find out more.

BacanaPlay

BacanaPlay

7.5Our score

Great Game Selection and Promos

Not accepting players from: Virginia - United States

Try Other Trusted Online Casinos Available in VIRGINIA - UNITED STATES

Virginia - United States
Enjoy gambling in moderation – only play with money you can afford to lose

BacanaPlay Details

Restricted countries and regions
Available countries
iGaming Company:
Processing time:
Good (<24 hrs)
Pros
  • Mobile application available
  • Great variety of video slots
  • Licensed and regulated casino
  • Bonus & spins welcome package
  • Regular onsite promotions
Cons
  • Limited customer support hours
  • High wagering requirements

This Malta-based online casino is fairly new to the iGaming industry, having only launched in 2019. However, since that time it has built up an awesome selection of casino games (there are now more than 2,000 of them!) and with the site being built during the mobile-first era, BacanaPlay works beautifully on smartphones and tablets. On top of this, there are plenty of ongoing promotions to take advantage of once you’ve played through your welcome bonus and free spins. And for the high rollers among you, there’s an excellent level-based VIP program for additional benefits. So, let’s see what else this newish brand has up its sleeve…

BacanaPlay review

What to expect at BacanaPlay:
  • More than 2,000 games
  • Decent welcome bonus
  • Plenty of promotions
  • Strong casino license
  • Mobile-friendly design
Table of Contents

Game Selection

Slots, Table Games & Live Casino

BacanaPlay covers all of the most popular game types, from slots, table games, and video poker to Las Vegas-esque Live Casino releases. Plus, with 2,000 games in total, many of which are from the best providers on the planet, you can be sure of finding hours of entertainment here. In order to feature so many titles, near enough all the most well-known game studios are featured at Bacana. This includes the mighty NetEnt, Microgaming, and Evolution Gaming (with the latter being famous for its excellent live dealer releases) standing side-by-side with more experimental producers such as Yggdrasil, Red Tiger Gaming, and Thunderkick, to name but a few. In fact, there are around 20 different providers who have teamed up with this casino.

With such an awesome portfolio of great titles to explore, then, let’s highlight some of our personal recommendations in each of the main categories and show how easy it is to find what you’re after. Here, we’ve broken the list down into slots and table games, jackpots, and live casino, so that you can get a full picture of what to expect when you sign up at BacanaPlay…

Slots and table games

Video slots and classic fruit machines get their own category, of course, seeing as they are by far the most populated games category on the site. In fact, at the time of writing, there were more than 2000 titles in this category alone, which is really quite impressive and means there’s something for every taste. Right up top, you can search for a title by name (great if you already know what you want to play) and there are two toggleable grid layouts to choose from – one with larger featured tiles for newer or more popular slots and another one that shows all the games using the same, smaller sized tiles so that more can be seen on the screen at any one time.

Further navigational features reside down the left-hand side of the screen so that you can search through the vast catalog by things like Game Providers, Volatility Level, Slots Themes, Slots Features, Number of Paylines, and so on and so forth. This makes it a doddle to find your next favorite slot. Under the Adventure category, there are more than 300 titles, with many of our top-rated games like Book of Dead, Vikings Go Berzerk, and Thunderstruck II included.

As for table games, these are split in two – under the Roulette and Card Games categories respectively. There are about 40 under the former, but most of these are actually Live Casino games. In the latter, there are some 90+ releases offering plenty of blackjack, baccarat, and video poker titles to explore – although again, a fair chunk of these were live dealer games that would be better off in the dedicated section (more on this below) in our opinion.

BacanaPlay jackpot slots

These are split into two different sections – one for smaller Daily Jackpots and another simply called Jackpot where you can find the larger prize-pool progressive jackpot slots such as Mega Moolah, King Cashalot, and Arabian Nights, for example. Best of all, the current jackpot total for each of the games is displayed on the tile itself and updated in real-time. Plus, if you happen to be in the Slots section, you can still spot all of the jackpot games via a red overlay showing the current total. Additionally, there are similar colored overlays for New and Popular games. This makes it very easy to see at a glance which games fall into the various categories. Great stuff!

Live casino games

Evolution Gaming and Pragmatic Play supply all of the live casino games, which means you get plenty of choices about the software you want to use. All three companies produce the best live dealer titles in our opinion, each with top quality HD streams, multiple camera angles to immerse you in the action and brilliant features for controlling the games. As for what you can play, all of the usual suspects of roulette, blackjack, and baccarat are fully represented by each provider in multiple versions, but there are also plenty of other live games that run more like TV shows than something you’d find in Monte Carlo. For example, you can enjoy releases such as Dream Catcher (think wheel of fortune), Monopoly Live, and Mega Ball.

BacanaPlay Casino Games

BacanaPlay welcome offer

The BacanaPlay welcome bonus package is a one-time affair (i.e., it’s not split into stages like at some other brands). Nevertheless, the deal on the table in a pretty good one to get you started on your adventure. So, once you’ve registered a new account, made a qualifying deposit of €10 or more, and entered the bonus code BACANA on the cashier page, you will receive a 100% bonus up to €100 and 25 free spins. This essentially doubles your playing funds during your first few days or weeks at the casino, and it gives you a chance to play Book of Dead on the house!

The small print says that the alternative game for your 25 free spins is Spinning Wilds, so we assume that this is the case if Book of Dead is not available in your country and not that you can choose to play either of them. Regardless, having these additional spins on top of your doubled deposit gives you plenty to work with when you’re exploring BacanaPlay casino for the first time.

Bonus terms and wagering requirements

For the bonus funds, there are wagering requirements of 60 times the bonus. So, if you decide to max out the deal, that means you will need to play through your €100 bonus 60 times – this is far too high compared to the industry average of around 35 times. In this case, a maxed-out deal would require you to play through a whopping €6,000, which is an angry-looking number on paper. So, we’re docking BacanaPlay points here. However, don’t forget that when you’re satisfying the wagering requirements there’s nothing to stop you from hitting a hot streak and walking away with more money than you had in the first place. Just be aware that you must do this within 30 days of receiving your bonus and that only slot games count towards wagering.

For the free spins, the wagering requirement on any winnings obtained as a result of them must be played through the same 60 times, which, again, is more than a bit excessive in our opinion. Also, you should note that the bet level is limited to €0.10 per spin and that you must use all of your free spins before you can start playing with your deposited funds. The same 30-days limit applies to the free spins winnings too, so you better get your skates on to be able to withdraw.

Virginia - United States BacanaPlay bonuses

Enjoy gambling in moderation – only play with money you can afford to lose
Type
Amount
Wagering Requirement
Claim
Bonus Money
100% up to €100 + 25 Free Spins
-
-
Type Bonus Money
Amount 100% up to €100 + 25 Free Spins
Wagering Requirement -

Choose your bonus to read the full bonus T&Cs
18+ Play Responsibly

Promotions and bonuses

There are plenty of regular promotions running throughout the year. At the time of writing, this included a special promotion where you can win a car, as well as Daily Picks, Discounted Spin Packages, Free Spins for a Year, and Monthly Rewards. The latter is tied to a loyalty scheme, whereby you earn points for making deposits and playing regularly – the points then entitle you to tailor-made offers that can be used across the site. This is also tied into the VIP program

BacanaPlay calls their loyalty scheme for high rollers the VIB Club – so we assume this means Very Important BacanaPlayer, but we can’t be sure. Nevertheless, there are six different levels to try to reach. These are Bronze, Silver, Gold, Platinum, Diamond, and Red Diamond. The latter two levels are by invitation only. Benefits include things like a personal account manager, exclusive and personalized rewards, priority withdraws with higher limits, luxury gifts from time to time, and exclusive VIB tournaments. All in all, then, there’s plenty for which you can strive.

BacanaPlay VIP Casino Program

Usability

Overall, the site is easy to navigate and there are some great options for sorting through the games. However, we did notice a few things that could be improved on pages like that. For example, the grid layout loaded games as and when they’re called upon, where the final filter option is cut off, and if you scroll down the page too quickly, it cannot keep up and breaks temporarily as it tries to load the next few titles – this is a minor, but important gripe, we feel!

Otherwise, the navigation to the various pages is fairly well laid out. The home button (the BacanaPlay logo) is always in the top left, with your login and sign up options running across the top – these change to deposit options once you’ve created an account and logged into the site. Over on the right-hand side is a mobile-style hamburger menu. This contains each of the main Games categories, plus links to the Promotions, VIB Club, About Us, and Help pages. You can also change the language from English into either Brazilian Portuguese, Finnish, German, or Norwegian. Finally, there are two pages for iOS and Android users (more on this below).

At the bottom of the site just above the footer, you will find the other pages you may need from time to time but not necessarily very often. These include pages on things like Payment Methods, Responsible Gaming, and the General Terms & Conditions, for example.

Mobile casino

You can play at BacanPlay casino from any Apple or Android smartphone or tablet by simply painting your mobile browser of choice at the site. All of the functionality set out above is available, just slightly rearranged to make optimal use of the reduced screen real-estate, of course, and this goes for the vast majority of the games on the site, coded in HTML5.

If, however, you prefer to download a dedicated app to launch the casino from your home screen and to have a smoother experience overall, you can download BacanaPlay apps for both iOS and Android from their respective stores. Instructions on how to do this are contained near the bottom of the hamburger menu we mentioned before. We got a chance to test out the iOS app on an iPhone SE and we were suitably impressed with how well it played. Nice one, Bacana!

BacanaPlay Casino Mobile Usability

BacanaPlay Help and Support

Clicking or tapping on the Help link from the main dropdown menu brings you to the Support page. This contains your three options for getting in touch with a member of the team (see below) and, if you scroll down the page, you can access all of the frequently asked questions. These are well written, but the answers are on the short side or lacking detail sometimes.

These are the main categories in the BacanaPlay FAQ:

  • License & Security
  • Bonuses & Promotions
  • Deposit / Withdrawal
  • Account Technical

As we said, there are three options for getting in touch with BacanaPlay. The first one is to send an email over to [email protected]. Next, you can call at any time around the clock on +16477244691, but as this number is based in the United States, we do not recommend it unless in case of something urgent because we assume the call cost will be high from outside the US. Lastly, then, there’s a decent live chat application so that you can message one of the support staff. The only downside is that it is only available from 06:00 (CET) to 00:00 (CET).

Deposits and Withdrawals

This online casino has all of the major payment options available for both deposits and withdrawals, but the site does state that some options may not be available depending on which country you are based. The full list of options is Visa, Mastercard, Skrill, Neteller, PayPal, Trustly, Paysafecard, ecoPayz, and Sofort Banking. However, the Payments page was devoid of all other information except for which methods were available, which is really poor in our opinion. Therefore, we had to dip into the FAQ section to even find any information, but it is vague, to say the least. For example, the answer to if there are any processing fees is a brief one-line sentence stating that all charges are clearly shown on the deposit or withdrawal page.

On the plus side, the casino claims that all withdrawals will be in your account within 24 hours, which really is lightning fast compared to some other brands that take up to 72 hours just to process your request. This is, of course, only the case once you’ve already submitted the necessary documentation to verify your account. Speaking of which…

Verifying your BacanaPlay account

For security reasons, you will be asked to send in certain documentation to verify your account and to be able to make withdrawals. This is automatically triggered the first time you make a withdrawal, so we recommend that you comply as soon as possible so you can get a hold of your cash. You’ll be asked for copies of the following documents and statements:

  • A utility bill from the last six months
  • A passport or driver’s license
  • For credit card users, a picture of the front with the middle eight digits hidden
  • For eWallet users, the account number/email address associated with it

BacanaPlay state that document checks only take up to 12 hours to process, which is super speedy. So, you shouldn’t be waiting around too long if you have done everything correctly.

Security and Licensing

The main license used by this online casino is the one from the Malta Gaming Authority (MGA), which as well as providing great player protections also enables the brand to operate in various territories around the world. We think the MGA license is one of the strongest available, so we’re glad to see that this casino has passed all of the stringent security checks of the body.

On top of this, we see that the casino is using super-strong SSL encryption on its connections. This means that your personal and financial information is as safe as can be when being sent from your device to the casino’s servers. Therefore, we have no complaints about security here!

BacanaPlay Casino Security

Conclusion of BacanaPlay review

The headlines are of course stolen by that huge list of games available at BacanaPlay. We were also impressed by how they are organized and presented. The welcome bonus looked great at first glance, but those wagering requirements are on the high side. Other promotions for VIPs looked much better, however. We also think some improvements to the site design could be implemented. However, as this is still a fairly new brand, we have high hopes they will go from strength to strength in the future. Be sure to check our BacanaPlay for yourself sometime!

BacanaPlay Casino Review

Pros
  • Mobile application available
  • Great variety of video slots
  • Licensed and regulated casino
  • Bonus & spins welcome package
  • Regular onsite promotions
Cons
  • Limited customer support hours
  • High wagering requirements
Screenshots

Casino - FAQs

  • Yes, BacanaPlay does have a gambling license, but which one you will be playing under, and if this is considered a valid license, depends on your country of residence. When you go to their website you should scroll down to the bottom of the site, and there you’ll see the license information from players in your country.

  • Yes, there is a live casino at BacanaPlay. You’ll be able to play all the popular table games, such as blackjack and roulette, with a live dealer. Go to the casino lobby to see all the available tables. The game providers you’ll find live table games from at BacanaPlay include the likes of Evolution Gaming and Pragmatic Play.

  • Which payment options you’ll have available to choose from at BacanaPlay is dependent on the country you register your account from. Most players will be able to at least use card payments, bank transfers and e-wallets, but to see the complete list of your options you’ll have to log in to your account and check the cashier’s page.

  • Claiming a bonus at BacanaPlay is easy. A BacanaPlay bonus code might be required to claim some of them, while others will be added to your account automatically. You’ll get a full explanation of all the steps you need to take in each and every bonus offer you receive.

  • Yes, you can play at BacanaPlay from any device. You can play directly from your browser, and the site will adjust to fit your device and your screen size. Alternatively, you can download the BacanaPlay app.

Danielll From
Reviewed on November 13, 2020
Solid game library and pretty good selection of slots – my favorite!
I've got to admit, the wagering requirements in this casino isn't worth the trouble. Any of the wins I won have to be wagered 60 times before I can withdraw it. Also, I don't like the fact that the support takes so long to reply. It doesn't matter which one I try, since even the live chat is slow. I've heard of some proceedings fees as well, so be sure to read those withdrawal rules properly before choosing a payment method. And as far as I know, I have to withdraw using the same payment method I deposited with.

Christian From
Reviewed on October 29, 2020
Can't complain about the library since it features plenty of casino-game categories. I've only played video slots, so I can't say I know much about the variety in other game categories. Navigation is super smooth in my experience so far. I won back €50 with the welcome bonus and although I might not win much, at least I get to play for longer.
To withdraw my winnings courtesy of the bonuses I won, I have to wager it 60 times. I don't like the fact that I can't talk to the support member whenever I want to. Had a problem one time, but I had to go to another casino to make my bets.

Rate and Review the Casino
More Trusted Online Casino Reviews

Get the best experience at the best casinos

Enjoy gambling in moderation – only play with money you can afford to lose
Find out more
LuckyDino
LuckyDino

LuckyDino is a fun, colorful and funky online casino, established in 2014 by a group of professional...

Casinomia Casino
Casinomia Casino

Casinomia may look like a greenhorn in the world of online casinos, but it’s only when you lift the...

4Kingslots
4Kingslots

4Kingslots is a very welcoming and friendly new gambling destination operated by Mirage Ent Limited....

Greenplay
Greenplay

A fresh casino to the online market, Greenplay has made a significant splash in the industry. Establ...

EUcasino
EUcasino

EUCasino, as its name might suggest, is a popular online gambling site that has set its sights on th...

EnergyCasino
EnergyCasino

Energy Casino is one of those online gaming establishments that simply has it all: attractive sports...

BetChain
BetChain

Established in 2013 from its base in Limassol, Cyprus, BetChain Casino cottoned onto the cryptocurre...

Loyal Casino
Loyal Casino

LoyalCasino is an online gambling site with an elegant and sleek interface, generous promotions and...

Snabbis
Snabbis

Snabbis is a versatile online gambling operator that offers players fast-paced action along with a c...

Stake7
Stake7

Stake7 Casino is an online casino that is owned and operated by EveryMatrix Gaming Ltd. It was origi...

Campobet
Campobet

Fresh out of the starting blocks in 2018, this site gives players the best of all worlds when it com...

N1 Casino
N1 Casino

N1 Casino is a relatively new online casino, but this doesn’t mean that the platform is still in its...