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BetPhoenix

BetPhoenix

8.4Our score

Excellent Sports Betting

Not accepting players from: Virginia - United States

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Virginia - United States
Enjoy gambling in moderation – only play with money you can afford to lose

BetPhoenix Details

Gambling License:
Game category:
Table Games, Sportsbook, Card Games, Dice, Horse Racing, Live Betting, Slots, Live Casino, Baccarat, Blackjack, Roulette
Game Provider:
Payment methods:
Languages:
English, Chinese, Vietnamese
Support:
Live chat, Email, Phone
Restricted countries and regions
Available countries
Casino type:
Processing time:
Medium (<48 hrs)
Pros
  • Live chat available
  • Customer support available
  • Available on desktop & mobile
  • Cryptocurrencies accepted
  • Regular onsite promotions
Cons
  • High minimum deposit
  • High minimum withdrawal

BetPhoenix Casino is an online casino and sportsbook that was originally launched way back in 2006. The site is American focused and was launched with the intention of bringing together the East and West Coast online sports betting markets all together under one roof.

BetPhoenix review

What to expect at BetPhoenix:
  • Stylish website design 
  • A selection of sporting markets to bet on
  • A small selection of online slots and games 
  • Live-dealer offerings 
  • Easy to use mobile website
Table of Contents

Game Selection

The casino offers a huge range of markets for its customers to bet on and has established itself as a top website for online gamblers to bet on American sports markets while also having a spin of the reels and checking out the casino’s other gaming options. 

The site may be based in America but it is available for use in other countries and one of its biggest selling points is the support and help that it offers in various other languages. Players can use the site in English, Chinese, and Vietnamese. 

Does BetPhoenix manage to rise above the competition? Let’s take a detailed look at the site in this online casino review and find out. 

Casino, Sportsbook & Live Casino

BetPhoenix Casino and sportsbook has a selection of different gaming options for its customers to choose from. The casino has a small selection of online slots and games, as well as some live casino offerings as well. The site’s main priority, however, is its sportsbook selection and that is where the casino really comes to life. 

Slots and Table Games

BetPhoenix Casino is much more focused on sports betting than it is on slots and games, so the BetPhoenix games selection available here is very limited. The casino’s selection of slots and online games barely covers one whole webpage, with the site only working with some very small and largely unknown software developers. 

The same applies to the selection of table games that are available at the casino. The site has versions of blackjack, baccarat, pontoon, hi-lo, and a few other games. It does also offer a couple of dice games which adds some variety. In general though, if it is online slots and games you are looking for, then you should probably be looking elsewhere. 

Sportsbook at BetPhoenix 

BetPhoenix’s main focus is on its sportsbook and betting markets. The casino offers a diverse range of markets on a lot of the world’s most popular sports. Obviously, as an American based site, players can expect to find a lot of focus on divisions like the NHL and NBA but there are also plenty of other sports available to bet on here. 

Live Casino Games

If you’re looking to recapture the thrills and spills of playing in a real-life casino from the comfort of your own living room, then BetPhoenix has just the thing for you. The casino’s live-dealer section offers players different live versions of popular games like blackjack, baccarat, and roulette. The site also supplies useful tutorials for players who are new to these games.

BetPhoenix welcome offer

New customers who sign up with BetPhoenix can expect a nice warm welcome from the site. The casino has two different welcome bonuses that can be claimed by customers. 

The BetPhoenix bonus for the casino offers players a very generous 500% deposit bonus with deposits of €50 more. This is fairly high in comparison to other casinos but the bonus amount itself is also potentially very high. The maximum amount of cash that can be rewarded as part of this bonus is €1,500. 

As for new customers to the sportsbook, they can receive a 200% free play bonus that can be used on any market, as well as an extra €50 boost on top of that. Players may have to enter a BetPhoenix bonus code in order to get their hands on these bonuses.

Bonus Terms and Wagering Requirement

Like all welcome bonuses, there are a series of terms & conditions and wagering requirements that players must adhere to in order to get their winnings from BetPhoenix casino. 

The wagering requirements differ depending on which of the welcome bonuses you choose to get. The casino bonus has a 35x wagering requirement, while the sportsbook bonus has an 18x playthrough. The maximum cash out for the casino bonus is 4x. 

The bonuses can be not claimed using credit or debit cards, which can make things rather difficult for some players. The minimum deposit for both is €50. 

The casino will often change wagering requirements for the promotions and use them as part of the selling point. 

Virginia - United States BetPhoenix bonuses

Enjoy gambling in moderation – only play with money you can afford to lose
Type
Amount
Wagering Requirement
Claim
Bonus Money
500% up to €1500 Bonus Code
35x (b)
-
Type Bonus Money
Amount 500% up to €1500 Bonus Code
Wagering Requirement 35x (b)

Choose your bonus to read the full bonus T&Cs
18+ Play Responsibly

Promotions and Bonuses

The BetPhoenix promotions section has a little bit of something to offer everybody. The casino lists a range of different promotions that can be used in both the sportsbook and casino sections of the website. 

Many of the promotions that the site will run, especially in the sportsbook section, will be specific to certain events. The casino section will often offer BetPhoenix free spins and bonus deposits. The site regularly updates its promotions so players should make sure they sign up for the casino’s newsletter.

Usability

If you want to have a spin of your favorite reels or place a cheeky bet while you are away from your computer, then BetPhoenix has your back. The BetPhoenix mobile site is incredibly well-designed and offers players a very similar experience to what they would have on the desktop site. 

The BetPhoenix mobile casino is supported on both Android and iOS operating systems and also works very well on a range of different mobile browsers. There is currently no mobile application available for BetPhoenix.

BetPhoenix Help and Support

BetPhoenix Casino wants to make its customers’ experience as smooth as possible. The casino offers a range of different methods for players who need to get in touch with their customer support team. 

Players can reach out to the team using either live chat, e-mail, or telephone. The live chat and telephone are available between the hours of 5:00 AM PST - 9:00 PM PST, or 8:00 AM EST - 12:00 AM EST. The site states that it aims to respond to all e-mails within 24 hours. 

The casino does have an FAQ section, but it is not terribly useful and it is not split into separate sections.

Deposits and Withdrawals

For many players, the ability to get money in and out of a casino quickly and securely is their biggest focus. BetPhoenix Casino has a range of different methods that customers can use to do just that. 

There are several options a player can use to make a deposit on the site. The casino allows players to make deposits using a credit/debit card, ZPay, e-wallet, and most notably, Bitcoin. As an American casino, some of these methods may be a little different from what some players are used to. The minimum deposit is also much higher than most people are used to, with the minimum for cards being €50. 

As for withdrawals, the options are much more limited. Players can get paid out in Bitcoin, in person, or with a cheque in the mail. The minimum amount a player can withdraw in person is €100, while for a cheque, it has to be €1,000. These are very high compared to many online casinos outside of the States.

Security and Licensing

Customer safety and security is the name of the game at BetPhoenix casino. The site is licensed and regulated by the government of Curacao. This is a very common license to hold in the online gambling world. The license is highly respected and customers can breathe easily knowing the site is sticking to the latest rules and regulations. 

The casino also uses the latest 128-bit SSL encryption technology. This end-to-end encryption protects the private and financial data of the users.

Conclusion of BetPhoenix review

If you are looking for a good website to bet high stakes on American sports, then BetPhoenix is going to be the perfect site for you. If, however, you are looking to play on your favorite slots and games, then you should probably look elsewhere. 

BetPhoenix is very focused on the American market and it does an excellent job of targeting them with a range of betting markets and some very generous bonuses and promotions. For standard casino players, the minimum deposits here are very high and the lack of good online slots and games is also disappointing.

Pros
  • Live chat available
  • Customer support available
  • Available on desktop & mobile
  • Cryptocurrencies accepted
  • Regular onsite promotions
Cons
  • High minimum deposit
  • High minimum withdrawal
Screenshots

Casino - FAQs

  • Most players will simply have to enter their name, date of birth, gender, residential address, email address, and phone number to sign up at BetPhoenix. However, players from some countries may also have to add additional information and an age verification might be required. You might also be required to add a deposit limit before you can fully register. Once you have registered you might have to verify your phone number or email address before you can log in.

  • No, the customer support department at BetPhoenix does not offer around the clock support. However, you’re always able to send in your inquiry or request by email or by filling out a contact form so they can get back to you when they’re back at work.

  • Claiming a bonus at BetPhoenix is easy. A BetPhoenix bonus code might be required to claim some of them, while others will be added to your account automatically. You’ll get a full explanation of all the steps you need to take in each and every bonus offer you receive.

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