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Betway

Betway

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Overview

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Game selection
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Bonuses
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Usability
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Help & Support
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Payment Methods
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Security & Licensing
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Betway has been a serious online casino heavyweight for over a decade now. Having committed to both its sportsbook services and its casino gaming platforms, players from both sides will find a lot to enjoy. With a variety of promotions, designed around the various platforms, there is a lot of value to be found on a daily basis. What immediately stood out to us though, was the dedication this casino has put in for its sportsbook partnerships. Westham United, Leicester City and other teams, including Esports, all have partnerships with Betway. Read through our review to discover for yourself if this casino lives up to that kind of hype.

Pros & Cons
Customer support available
Great selection of games
Incredible sportsbook
Great bonuses and promotions
Different languages available
Lack of an FAQ section
Phone support not available

Bonuses

Your Betway sign up process won't go unrewarded. New customers are able to claim either a sports or casino welcome offer, which is entirely dependent on whether you register via the sportsbook or the casino page. The casino welcome package offers Betway bonus funds of up to €1,000 spread across your first three deposits. Your first deposit allows you to take advantage of a 100% deposit bonus up to €250, while your second deposit grants a 25% deposit bonus up to €250. Lastly, a third deposit bonus can be taken at 50% up to €500.

The sports welcome offer comes in the form of a free bet that is dependent on your deposited amount. Don't hope for a Betway free bet no deposit deal, as there's no such welcome treat. However, you can claim a free bet up to 100% of your initial deposit, up to €30. This is great, as free bets are often a lot more enticing and hassle-free over a usual deposit bonus. Having the choice between a sportsbook free bet and a collection of casino deposit bonuses also ensures that there is an appeal for a wider player base. We just wish that you could choose the offer once you have registered and not accidentally pick one because of where you registered from. 

You will not need a Betway bonus code for either welcome offer, as you will instead need to opt-in and deposit.

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Betway
Betway
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registered players only · full bonus T&C Apply

Bonus Terms and Wagering Requirements

Claiming any Betway sign up offer here requires a minimum deposit of €20 per bonus. Each of the three casino bonuses needs to be wagered 50 times, which can be tracked from the Withdrawal screen of the Bank page. This is quite a bit higher than the industry standard of 35 times. You will also need to keep certain wager contributions in mind, as some games like Blackjack, will not count towards wagering requirements at all.

Claiming the free bet on the other hand will allow you to deposit between €10 and €30 to claim a 100% matched free bet. You will need to deposit via credit or debit card to claim this offer, while also following certain betting criteria. Single bets for instance, must be placed with odds of 1.75 or more. Each-way bets and system bets will instead need to be placed at odds of at least 1.40. Regardless of the bet type you choose, you must remember that the free bet is only valid for one bet slip, which means you will need to use the full amount you have claimed in one bet. A €30 free bet can not be split into two €15 bets for example.

Promotions and Bonuses

The Betway promotions page is full of different offers that are split into Sports, Casino and Vegas segments. From there, you can filter through different promotions that include free bets or competitions. There are also plenty of live casino promotions that allow you to win bonus funds or increased rates of loyalty points. The loyalty points system is the main way in which you are rewarded for your onsite activity. Lots of promotions allow you to gain a flat or increased rate of loyalty points, which you can then convert into bonuses or free bets. This runs side-by-side with the tier system that you can progress through to unlock perks and rewards.

The amount of different promotions is quite extraordinary and provides a good amount of variety. We couldn’t help but notice, however, that there appears to be a lack of Betway free spins offers available. There is not even a filter in the search option for free spins, so we doubt that it is something that this casino wishes to focus on.

Betway Bonus

Game selection

There are five main Betway games categories, which play host to a vast and varied collection. Sports, Casino, Live & Real, Esports, and Vegas are all headings that provide several subcategories that allow you to delve deep into a specific game or match. There used to be a Betway Poker platform too, but it was closed down back in 2019 when Microgaming decided to stop its poker operations. Whether you are a casino connoisseur or a sports enthusiast, your bases are covered here with a variety of search functions that cover countless selections.

Slots and Table Games

At Betway online casino, you have a choice of browsing through Slots and Retro Slots subcategories, which both combine to offer up hundreds of playable games. This includes support from some of the best game providers in the industry, including NetEnt, Microgaming and more. Being able to cooperate with such established providers allows Betway to offer some of the most popular slots in the business, such as Immortal Romance and Starburst, as well as a steady stream of new releases.

Table games also make a solid showing with around 40 different tables to choose from. Blackjack, Roulette, Baccarat and other more niche titles are all available in a variety of setups. There are also a couple of dozen Video Poker games available to play on, while also about a dozen scratch cards that can be found in the Other category. Overall, your Betway login will give you access to a rich variety of online casino games.

We appreciate that the game thumbnails are tagged if the title is a new release, as well as the option to favorite any given game. We do however feel that more search options could be implemented, especially when it comes to slot games. Due to the sheer quantity of slots available, having filters that allow you to search by the provider’s name or if the title is currently popular would be very helpful.

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Betway
Betway
star star star star star
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registered players only · full bonus T&C Apply

Jackpots at Betway

The Jackpots category offers over 30 different standard and progressive jackpot games. A great place to start, if you are looking for those extra big thrills. With prizes that can range into the millions of euros, there is a lot to be enticed by here. The progressive jackpot games, such as Mega Moolah and Sisters Of Oz, offer up a good amount of variety while still retaining those crazy jackpot sizes. You can instantly tell the progressive jackpots apart, as they have their current jackpot amounts imprinted into their thumbnails on the game selection screen. 

Standard jackpot games are also available and offer a decent array of games that centers their gameplay around a fixed jackpot amount. Thunderstruck II and Mermaids Millions are both popular examples of fixed jackpots done right. 

The overall Betway jackpot games selection isn’t groundbreaking and there are a few notables missing, such as Divine Fortune. There is however still enough here for most jackpot players to get a good amount of enjoyment from. Overall, it is a great start and we hope to see more titles become available in the near future.

Live Casino Games

When you create a Betway account, you also gain access to a quality live dealer platform. There are a good amount of tables to choose from in the live casino section. Blackjack and Roulette are definitely the most widely supported live casino games, however, you will also be able to find Baccarat and Poker varieties scattered amongst the available choices. The tables are provided by NetEnt Live and Evolution, both of which are highly popular and innovative providers with long term experience in the development sector. While there is a good amount of representation of the usual classic games and the games providers are top quality, we would still like to see the selection of tables expanded upon in the future.

If you are looking for something to spice up your live casino experience, then you can give some of the available specialty games a try. Deal Or No Deal and Dream Catcher are both great examples of the various potentials of live gaming. The same great production values and professional hosts you would normally expect from a live casino experience, although with the added mix of some truly unique and innovative games, really gives the format a new injection of life.

Sportsbook and Betting 

The Betway sports page manages to pick in lots of selections, while still presenting a clear display that allows you to easily pick up on a lot of the details. There are about 30 sports featured, including football, greyhounds, and tennis. Meaning, you can use your Betway free bet on lots of exciting events. A handy sidebar can be found to the left of the page, offering up lots of useful navigation to the various sports and daily matches. The right side of the page covers all available promotions and is also where your bet slip will appear, once you start making selections. The top of the selection window is where you will find functionalities to change the odds display, as well as browse through your already placed bets and cash out options. Clicking on the downwards arrow, next to your username, opens up a dropdown list of various account settings and summaries that allow you to view your betting histories. Meaning, users can check the Betway matches today and just as easily see what's coming up next or what's been happening in the past.

We appreciate the fact that there is a nice emphasis put on traditional sports betting, while also having a good facilitation of Esports selections. Not all that many online casinos dedicate much time or effort to the Esports sector, so it’s great when you find one that actually does. There are no sacrifices made to traditional sports, such as Football, Tennis and Basketball, as there is still a great variety of matches and games that are available for betting on. 

Live Odds

You will notice immediately upon opening the Sports page that there is a load of ‘Live’ tags scattered all over the place. This should already tell you that a great significance is placed into live odds selections. The In-Play section has the largest dedicated screen space on the Sports home screen, giving a clear breakdown of what is immediately available. Furthermore, every event listed under the All Sports section will have one of these live tags placed on any category that has a currently ongoing event. 

Your bet slip also has a few customization options that are useful for in-play bets. An option to accept line changes, allows you to choose to be alerted about changes or automatically accept them. This focus on presenting live odds with the highest priority does a great job of minimizing the risk of missing those crucial moments in an ongoing match. We also really appreciate the multiple ways in which you can search for live odds, using game categories and leagues, via different methods on the site.

Betway Games

Game selection at Betway

Usability

Featuring a rather muted and clean design, Betway still manages to do a great job of separating the casino from the sportsbook section. Both are designed around a black and gray color palette that puts more of an emphasis on functionality over any specific theme. New customers should have no trouble instantly finding what they are looking for when it comes to gameplay and the addition of 10 supported languages really ups the site’s accessibility.

There were however some issues we had regarding accessibility. Unfortunately, there is currently no option to see your registered details from an account screen. Online casinos tend to provide a page for account settings that let you view your information and preferences, although you will not find one here. Additionally, the long-form manner in which you need to go in order to reach the live chat customer support is rather tedious. It would be more convenient and in line with industry standards, if there could be a button on the homepage that connects you directly to the live chat functionality.

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Betway
Betway
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registered players only · full bonus T&C Apply

Mobile Casino

Most of the features and functionalities of the desktop version also make their way into the Betway mobile casino site. The top navigation bar remains in the mobile version, allowing you to easily shift between matches and game types. A bottom bar is also present, allowing you access to other frequently needed pages, such as the Banking and Promotions pages. The definite standout though is the menu icon found at the top left of the screen on both the casino and sportsbook sites. This button allows you to quickly jump between sports and help pages on the sportsbook page, while it changes to provide a more account-specific functionality on the casino page. 

It is details like changing certain functionalities to be more specific platform-specific that sets a mobile casino site apart from the rest. The fact that there's also a Betway mobile app also shows the brand's dedication to the platform. While there are some of the same usability issues presented from the desktop version, the mobile site still does a great job of providing an instantly gratifying experience.

Betway Mobile

Screenshots

Betway Help & Support

There is no FAQ page at Casino Betway. You can instead find a very well-developed Help and Support page that gives you a large variety of categories and a search bar, to browse through the various help articles. The footer of the site also includes some helpful links that can give you information on cashing out sports bets or specific terms and conditions.

Finding a page dedicated to contacting support wasn’t as intuitive as we would have liked. You need to first visit the Help and Support page, then go on any article and click ‘No’ on the “Was this article helpful?” section at the bottom of the page. Only then can you get in touch with an agent via live chat. After this, we came across another hurdle, as the wait times were rather long. Finally getting through to an agent was a much better experience though, as the agents are friendly and willing to look for answers for you. The fact that this service is available 24/7 is also a definite highlight.

Betway Support

Payment Methods

You can find some information regarding the Betway deposit and withdrawal methods from the Help and Support page. These pages do a fine job of explaining the fundamentals of making online deposits, however, do tend to omit the more tangible aspects surrounding each method. You will often be able to find a Payments page, at many online casinos, covering various parameters for each deposit method. Details, such as processing times and transaction limits are so much more legible when presented in a table amongst all other supported methods.

Visa, MasterCard, Neteller, Skrill and other payment methods are all supported. There is also the option to choose from a dozen different currencies when registering your account, making it a lot more accessible for people. Minimum deposit and withdrawal amounts start at €10, which is particularly fair, especially for withdrawal requests. The processing time of withdrawals is the fastest when using an Ewallet, as they will take between two and 24 hours to transact. Bank withdrawals will instead take between two and three business days.

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Betway
Betway
star star star star star
info
registered players only · full bonus T&C Apply

Verifying Your Betway Account

Different online casinos offer up different ways to verify your player account, however, you can always be sure of a verification process being there. Licensing and legislation require online casinos to uphold anti-money laundering practices, including the requirement to ask for documentation from its players. This will generally only be required when requesting a withdrawal and will include the need to send in a proof of address, proof of identity and proof of ownership of your chosen payment method. The processing of these documents will ensure that your account is fully verified and active.

Betway allows players to upload their documents directly from the website, which is definitely the most secure and convenient setup. We do however think it is slightly let down by the fact you need to wait for the procedure to be activated before being able to action it. Account verification can often be done immediately upon account creation, allowing players to complete the process and minimize the risk of delaying any future withdrawals.

Security

We are always very pleased to see a casino that is licensed by both the Malta Gaming Authority and the UK Gambling Commission. The two licensing bodies are well known throughout the industry for their commitment to player safety and responsible gaming, as well as being very strict when it comes to legislative requirements. The UKGC only retains jurisdiction over the UK, however, players from all over the world can be assured that a UKGC license is a mark of quality. The MGA handles the more international operations of the casino, allowing players from all over the world to enjoy guarded online gambling.

Security is also an important aspect when it comes to your data. A Privacy Policy page can be found at the bottom of the site and outlines all of the different ways the platform obtains and processes your information. Your rights regarding your data are also listed, informing you of your right to be forgotten for instance.

Conclusion

There is a lot that is done so well at Betway casino, making it clear to see why they are so popular. We are just a little astonished to see some minor oddities through our time with the site. Accessing information or functionality regarding the welcome offer or live chat was not nearly as straightforward as one would expect. Having these kinds of barriers for entry can put a lot of new players off and we hope that this does get looked into. Apart from that, the site is remarkably well put together and has a lot of enticing features for both casino and sportsbook players alike. 

We think that the sportsbook setup is particularly well accomplished, especially with the clean design and multiple avenues to get the information you need. With a clear prominence of live odds action, free bet promotions and Esports coverage, Betway is definitely a casino with a big focus on sports betting. Supporting this is the promotions and loyalty program, as these keep the site injected with life. Casino players will also be happy with the fact that a wide variety of games are supported. Having a customer support team working 24/7 on making this all smoothly is also a nice comforting feeling when deciding to make a deposit or place a bet. All of this makes Betway a strong recommendation for those looking for a site that dishes out the sports betting and casino games in equal measures.

Betway Casino

What to expect
Dedicated casino and sportsbook welcome offers
Great variety of games
Strong Esports section
Tiered loyalty program
Varied list of promotions
Nerijus Grenda
Nerijus GrendaUpdated: 01 Dec 2021
Nerijus is one of our top writers here at GoodLuckMate, and he knows exactly what casino players want to read about. He got started in the iGaming industry as a player, more specif...
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This article has been Quality Assured by Eve Luneborg
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Casino - FAQs

Q: 

Can I play jackpot games at Betway?

A: Yes, there are several progressive jackpot games to choose from at Betway. You’ll find the full selection in the casino lobby, and you can also read more about the jackpot games we found in our review of the game selection at Betway.
Q: 

Can I play live casino games at Betway?

A: Yes, there is a live casino at Betway. You’ll be able to play all the popular table games, such as blackjack and roulette, with a live dealer. Go to the casino lobby to see all the available tables. The game providers you’ll find live table games from at Betway include the likes of NetEnt Live and Evolution.
Q: 

Does Betway have a sportsbook?

A: Yes, there is a sportsbook available at Betway, and they offer a wide range of betting options. You can bet on sports as well as other events, like politics, reality-TV and more. However, the selection might differ according to the country you’re playing from.
Q: 

Does Betway offer 24/7 support?

A: Yes, you’ll be able to reach the support department at Betway around the clock. There might not be a multilingual staff available at all hours, but you’ll always be able to get help in English.
Q: 

How do I verify my Betway account?

A: The verification process at Betway will differ a bit depending on the gambling regulations in your country of residence. Most players will, however, have to send in or upload documents verifying their name, date of birth and residential address. Documents you can use for this include a valid ID and a utility bill. You’ll receive detailed instructions from the casino regarding the exact process once verification of your account is needed.
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