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CampeonUK Casino

CampeonUK Casino

7Our score

Enticing Loyalty Program

Casino closed

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CampeonUK Casino Details

Restricted countries and regions
Available countries
Pros
  • More than 1,000 games
  • Multiple payment options
  • Decent loyalty program
  • Strong casino licenses
  • Works great on mobile
Cons
  • Poor filtering of games
  • Not many jackpot slots
  • Limited live chat hours

A new online casino for 2019, the Malta-based CampeonUK has its main market in the UK (as you might’ve guessed from the name) but also serves other markets in Europe and further afield – as evidenced by the site being available in English, Finnish, German, and Norwegian. The young brand brings a lot to the table in terms of game variety, promotions, and VIP services. In addition, there’s a fantastic welcome bonus package, excellent customer support, and an emphasis on fairness across the board. So, let’s see how new CampeonUK players are treated when signing up and making those first few deposits…

CampeonUK Casino review

What to expect at CampeonUK Casino:
  • More than 1,000 games
  • Multiple payment options
  • Decent loyalty program
  • Strong casino licenses
  • Works great on mobile
Table of Contents

Game Selection

Slots, Jackpots, Table Games, Live Casino & More

A number of the best games providers in the industry are partnered with CampeonUK Casino. That means you can enjoy more than 1,000 titles of the highest quality. For example, you’ll be able to play slots, table games and scratch cards from the esteemed likes of Microgaming, NetEnt, Evolution Gaming, Play’n GO, and many more besides. In total, we counted around 50 such games studios, so you can easily picture the sheer variety of the titles being offered here.

Slots and table games

Heading to the Casino section of the site brings up all of the slots, jackpots, and tables games – with Live Casino (see below) and Scratch Cards getting their own sections. Online video slots are by far the largest of the available categories but there is hardly any way to search through them without endlessly scrolling down the page (new games are loaded automatically as you travel ever downwards) or searching for a title by its name directly. The only filtering beyond that is to either pick Top Games, New, Slots, or All Games – so, this needs drastic improvement.

To give you a good overview of the range of video slots and classic fruit machines you can play at CampeonUK, these were some of the titles featured in the Top Games category at the time of writing: Dragons of the North, Fire Joker, Bonanza, Wolf Riches, Legacy of Dead, Aztec Gold Megaways, and 9 Masks of Fire. So, as you can see there are many different themes, game mechanics and bonus round features available, so we promise you’ll never get bored here!

Table Games get their own section but it’s harder than it should be to sort through them because all of the Live Casino games (which have their own section) are scattered amongst the more old school video versions. Still, there are plenty of perfectly simple yet totally engaging versions of roulette, blackjack, baccarat, solitaire, and video poker titles from which to choose.

CampeonUK jackpot slots

The jackpots section is entirely disappointing. And this is despite the casino having the most well known progressive jackpot studio (Microgaming) on its books. In fact, when we first loaded up the jackpots category, we thought we had done something wrong or that there was a filter being applied without our knowledge. But no, it seems that CampeonUK only has three jackpot games. These are Leprechaun Goes to Hell, Divine Fortune, and Redeem the Dream. So, if you specifically play at online casinos in the hopes of winning the big one and/or you want some variety from time to time as prize pools rise and fall, we don’t recommend doing so at Campeon.

Live casino games

Things get a little better in the live dealer area of the site in terms of numbers but there is still a distinct lack of titles compared to other sites out there. Luckily, Evolution Gaming and Ezugi take up the mantle here and as anyone with experience will know, these two produce the highest quality live casino games, use multiple HD cameras to get you right in amongst the action, and employ the finest (and rather beautiful) croupiers to guide you every step of the way.

The main table-based titles available here are, of course, roulette and blackjack, and there are multiple different versions including some that are exclusive to VIPs. Baccarat fans will have to make do with just two versions: the regular Live one and Squeeze. And that’s about it. No sic bo, dragon tiger, or poker titles. However, for those looking for something a little bit different, we were glad to see the inclusion of Dream Catcher and Football Studio Pro. More games, please!

CampeonUK Casino welcome offer

Once signed up at CampeonUK, you get three opportunities to claim some extra goodies from the casino over the course of your first three deposits. By far the best of available deposit bonuses is the first part but the second and third offers are still worth grabbing while you can. Here’s how each of the three parts of the welcome bonus package works out for you:

  • First deposit: Claim a 100% bonus up to €200 and 20 free spins for Book of Dead
  • Second deposit: Claim 40 free spins for Fruity Friends
  • Third deposit: Claim 40 free spins for Starburst

It’s worth noting that the minimum deposit for the first part of the deal is only €10, however, claiming the additional free spins of parts two and three requires a minimum deposit of €20 each time. So, our advice is to put the majority of your cash down on the first part, seeing as the online casino is essentially doubling your playing funds up to a maximum of €400 (€200 deposit, plus €200 in bonuses), and then deposit the minimum amounts required to unlock the rest of the free spins. But before going ahead, we always recommend reading the terms and conditions…

Bonus terms and wagering requirements

The wagering requirements for any bonus funds claimed is pegged at the industry standard rate of 35 times the bonus. That means you will need to play through whatever you claim 35 times before you are able to withdraw any winnings. So, if you deposited €100 and received another €100 on top, you will need to play through 35 times 100 on slots over a period of 21 days.

For any winnings earned as a result of free spins on either Book of Dead, Fruity Friends, or Starburst, the wagering jumps to 50 times. We find this a little bit excessive, especially as all of the free spins are limited to the minimum bet level each spin and are not likely to cost the casino very much at all in the long run. 35 times would be more reasonable. Also, you need to use your free spins within 24 hours of receiving them, otherwise, they will be removed from your account. 

Promotions and bonuses

CampeonUK has weekly promotions available all year round, with occasional offers and competitions being run for seasonal campaigns around Christmas, Easter, and so on. For the ones that you can claim each week, there’s Monday Extra Spins where you can claim an additional 100 spins when making a qualifying deposit and Spin It Friday. The latter entitles you to claim a 100% bonus and another 30 free spins. So, there’s always something to which you can look forward. On top of that, there’s a loyalty points scheme available to all players…

The Loyalty Programme (using the British English spelling) has seven different levels of achievement, with the amount you wager earning points for additional casino benefits. Players start off as a New Member, but can gradually rise through the ranks in the following order: Bronze, Silver, Gold, Platinum, Premium, and Prestige. Best of all, each time you level up, you get another Welcome Bonus. For example, by reaching Prestige status, you’re entitled to claim €100 in bonus cash on day one, 50 Prestige Games on day two, and for the third and final day, you will be sent a personalized offer from your VIP account manager. Not bad at all, then!

Usability

Aside from the games being a pain to navigate, the rest of the site is incredibly well laid-out, so it’s easy to find your way to various parts of the casino. In the top left-hand corner is a mobile-esque hamburger menu for accessing the following options and/or pages: Log In/Out, Games Search, Promotions, Exclusive Club, Getting Started, Information, and Change Language. Getting Started has further sub-menus for Deposits, Cashout, Help, and FAQs (more on this below), while Information contains things like Bonus Policy, Responsible Gaming, Fair Play, and Payment Methods. So, as you can see, that’s pretty much all you need on a regular basis, plus there’s a speech bubble icon on the right at all times for opening the live chat.

A lot of this same information can also be found in the footer of the site (just don’t try to get there when looking through slots, as more and more of them will be loaded and you’ll never make it all the way down). Additional pages that might come in handy from this area include things like About Us, Contact Us, Terms, Security, and Privacy, to name but a few options.

Mobile casino

It seems that CampeonUK was built with mobile and tablet users in mind – hence the hamburger menu being present on the desktop site, too. All of the same features are available to anyone who prefers using iPhones, iPads, or their Android equivalents, but a few things have been rearranged to make them fit the smaller screen sizes perfectly. In terms of functions, you can do everything you normally would from a computer, whether that’s signing up, making a deposit, or playing slots, for example. Just note that some of the very old games may not be available because they were never converted into the mobile-friendly HTML5 format. So, there’s no need to download a dedicated app – just use your mobile browser to access the site’s URL.

CampeonUK Casino Help and Support

We mentioned the FAQ page being accessed from the hamburger menu just above and we’ve got to say that it is well-written, informative, and absolutely comprehensive. Right up top, you have the option to search for your question via keywords. This is followed by a top-five questions section, and then all of the questions and answers separated into various topics.

These are the main categories in the CampeonUK FAQ:

  • Privacy
  • Bonuses
  • Depositing
  • Cashing Out
  • Submit Documentation
  • Technical
  • Reward Point Program
  • General Information

If for some reason you can’t find what you’re looking for on the FAQ page or if you have a more specific question about your account, for example, you have several options. Your first port of call should always be the live chat window we mentioned above and accessed by clicking or tapping on the speech bubble icon next to the words ‘Chat With Us’. We found this service invaluable and the staff in the customer support team were consistently excellent. However, it’s not 24/7, so you can only access the live chat window between 07:00 (CET) and 00:00 (CET).

There’s also an email option, which is a good second choice if you’re playing when the support team is asleep. THere’s no address, as such, but clicking the Contact Us link brings up a window where you can fill out your details – you’ll then receive a response within 24 hours. Finally, the site claimed you can call the team, but no such number was shown in the window. So, while fairly good, on the whole, we’d love to see some improvements and around-the-clock support being implemented in the near future. Until then, we can’t award full marks here just yet.

Deposits and Withdrawals

The Payments page is excellent, and the fact that there are separate guides onsite for making deposits and withdrawals is brilliant for new players. The range of options is similarly fantastic. Here’s the full list that can be used for putting money into your account: Visa, Mastercard, Skrill Neteller, Trustly, Paysafecard, ecoPayz, Klarna, PayPal, Rapid Transfer, Bank Wire Transfer, GiroPay, EasyEFT, Euteller, AstroPay, MuchBetter, EPS, Zimpler, InstaDebit, and Interac. All except the latter are instantaneous when you are making a deposit into your casino account.

Withdrawal times vary depending on which method you are using and some of the methods are not available for getting a hold of your winnings. These are Paysafecard, Klarna, GiroPay, EasyEFT, Zimpler, Euteller, EPS, InstaDebit, and Interac. All of the others mentioned above are perfectly fine for making withdrawals. As for how long you should wait, this varies from around three working days for eWallets up to eight business days for Bank Wire Transfers.

Verifying your CampeonUK account

When you sign up for a new account, you will need to verify your email address or phone number, or both. This is easy to do and simply requires that you click on a link that will be sent to you and then you can log into your account as normal. Furthermore, at some point later on down the line, you will need to send in some documentation for security purposes. Don’t worry, however, as this is now standard practice throughout the casino industry.

So, when the time comes, be ready to send over copies of things like your passport (or a driver’s license), a bank statement, and/or a recent utility showing your full home address. You will be given full instructions on how to do this to the required standards, but also there is a section on submitting documentation within the super useful FAQ section of the site.

Security and Licensing

This site is fully licensed and regulated by two of the strictest (and, therefore, the best) authorities in the iGaming world. These are the Malta Gaming Authority (MGA) and the United Kingdom Gambling Commission (UKGC). Therefore, we have absolutely no worries about trusting CampeonUK with our money and we know that they are running as tight a ship as is physically possible. Add on to this the fact that being based in Malta (within the European Union) means that GDPR protections will be assured for each player. Plus, the site uses 128-bit secure SSL encryption to ensure that your personal and financial information is kept safe.

Conclusion of CampeonUK Casino review

We really enjoyed playing at this online casino and thought it had provided some excellent features for both new and more experienced players. There are a few things that could be improved, of course, especially in the areas of games filtering, adding more jackpot and live casino titles into the mix, and improving some of the customer service features. Nevertheless, this is still a budding casino that shows plenty of promise for the future. Highly recommended!

Pros
  • More than 1,000 games
  • Multiple payment options
  • Decent loyalty program
  • Strong casino licenses
  • Works great on mobile
Cons
  • Poor filtering of games
  • Not many jackpot slots
  • Limited live chat hours
Screenshots
GABOR From
Reviewed on November 15, 2020
The casino game genres don't lack in terms of the numbers. In the video slots collection, I went for Fire Joker, Bonanza, and Legacy of Dead and came out with quite some wins. There are jackpots and a live dealer category but I haven't played any yet. Depositing €120 netted me an extra €120 and some bonus spins to play with. In the case of the bonus cash, I only have to wager my winnings 35 times and I can withdraw it. I don't like to comment on how the casino is designed but this one looks great. For instance, sections such as the customer support are easy to reach.
Any winnings courtesy of the free spins has to be wagered 50 times before I'll be able to withdraw it. Due to this, I'm only seeing free spins as a way to get better. Finding my favourite games isn't the easiest in this casino. It would have been nice to see an option to pay using BTC.

Tommy From
Reviewed on November 01, 2020
I explored the plenty of games available ranging from video slots and jackpots to live casino games. I haven't been able to focus on a particular genre because I get bored easily but so far, I've made quite some wins all across. The only reason I play the welcome bonus is because it at the least, helps me experience video slots some more. Navigating the website is also a breeze since the casino is well-optimized for plenty of devices, including my old iPhone 6. As for the customer support, the live chat is the fastest out of everything on offer. It's a good idea to note that the live chat is only available between 07:00 and 00:00
I would first like to talk about the loyalty program in place to which I don't like how the points system is built. Aside from that, I don't like it much especially in the case of winnings courtesy of the bonus spins. I don't think I'll be able to wager my winnings 50 times, not to mention withdrawing it.

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