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Captain Spins

Captain Spins Casino

8.8Our score

Generous Welcome Bonus Offered

Not accepting players from: Virginia - United States

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Captain Spins Casino Details

Choose the right casino

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Pros

  • Great variety of software providers
  • Available on desktop and mobile
  • Extremely generous welcome bonus
  • Daily deals and offers
  • Regulated by the UKGC and the MGA

Cons

  • No full list of payment methods
  • Could have better customer support

Captain Spins is a relatively new online casino that has a lot more to offer than just slots, even though the name might suggest otherwise. Next to the beloved slots, you’ll find some cool live tables, scratch cards and table games, accompanied by a generous welcome bonus that goes up to €1,200. Still unimpressed? You also get 260 free spins on popular slots! Check out our Captain Spins review to see what else this amazing website regulated by the UKGC and the MGA has to offer!

Captain Spins Casino review

What to expect at Captain Spins:

  • More than 1,200 gaming titles
  • Casino games and live tables
  • Live chat customer support
  • Highly regulated
  • Lucrative daily offers

Table of Contents

Game Selection

The Captain Spins homepage offers a small insight into the titles it has to offer, but we suggest you head over to the main menu in the upper left corner and click Games. That way, you’ll get a full insight into the Captain Spins games repository. All titles are equipped with a high-resolution picture, the name of the provider, and a little heart icon. After you click the heart, you instantly mark the title as your favorite and can access it from a special category. This operator offers more than 1,200 games, including all the casino must-haves like table games, slots, live casino and jackpots. 

Slots and table games

Players will be simply delighted with the selection of slots, supported by close to 100 software providers, including giants like NetEnt and Micrograming. There are no subcategories within slots (except Jackpots), but you can utilize the provider filter and the search bar to find titles much quicker. The only exception to this is the New Games category, which displays all the latest releases including those games with spinning reels. Here, we found several interesting titles like Aurum Codex by Red Tiger, and Shaman’s Dream 2 by Eyecon. However, Space Christmas by 1x2 Gaming is the one that stands out. With a theme that’s a weird mix of galaxy and Christmas, it may not be the most attractive slot in the library, but it sure is weird enough to try it at least once!

The Table Games section is truly modest, and there is nothing exciting about it. With only 11 titles available, it delivers only the most basic variation of all gaming types. Sure, there are blackjack, roulette, video poker and some dice games but nothing that will keep you interested for more than a session or two. The two most promising games in terms of entertainment are Hold’em Switch and Swap the Flop, so make sure to give them a try. 

Jackpots at Captain Spins

With more than 70 titles, the Jackpots category is the complete opposite of the Table Games section, as there are more than enough releases to enjoy. Jackpots are provided mainly by Blueprint Gaming and Microgaming, but there are also a few releases by Red Tiger and others. All games have their jackpots publicly displayed, and there is something for everyone: from small jackpots worth a couple of hundred euros to insanely huge ones that exceed one million. We are happy to report that there is also enough variety in terms of themes. You can play beloved Egyptian slots, go on an African adventure, or try your luck with Irish Leprechauns by your side. 

The progressive jackpot that stands out the most is Fortunium Gold, the latest addition to the Mega Moolah family. This steampunk adventure has one of the biggest jackpots in the world, and thanks to high volatility, it will be a real challenge, suitable for experienced punters. With beautiful graphics and amazing features, this game is totally worth the effort. If you are in the mood for something not as demanding, try Wonder of Ages, a beautifully designed slot that features real historical figures and has three promising jackpots. 

Live Casino games

The average 21-century player is into two kinds of games: slots and live casino. Luckily, thanks to Evolution’s live gaming software, their live dealers' tables are as impressive as the slots they offer. All games are organized in a special category, and at first glance, it looks like there are only 26 of them, but an experienced eye will spot several lobbies, such as Roulette and Blackjack. These lobbies open up to give you more games of that category. The Live Casino category will offer you direct access to gaming shows, casino poker, sic bo and dragon tiger. 

By now, you are probably wondering which games are worth playing. Well, Evolution is known as one of the top providers in the industry that not only streams games in real-time 24/7 but also puts a lot of effort into creating luxurious backgrounds and employing professional dealers to create an authentic casino experience in the comfort of your own home. Whichever game you choose, you can’t go wrong, but we suggest you try gaming shows like Crazy time and Dream Catcher. They are incredibly fun, easy to play and can be very lucrative!

Captain Spins welcome offer

While having a variety of games is all fine and dandy, we’re happy to say the Captain Spins bonus will sweep you off your feet, because their welcome package goes up to €1,200 plus 260 free rounds. This offer is spread across the first four deposits, and goes as follows: on all four deposits you get the same money bonus - 100% up to €300, but on the first one you get 50 spins, on the second 60, on the third 70 and on the fourth 80 Captain Spins free spins! The minimum deposit required to activate the offer is €10, and there are no special Captain Spins bonus codes you have to use, which is pretty neat. 

It is obvious that this bonus will be attractive to all kinds of players, as it provides a pretty decent offer for each out of the first four deposits you make. Slot enthusiasts also get a little bit of extra to have fun with. Unfortunately, the customer support didn’t provide us with any information regarding the slots involved, but they did tell us that once we register, they will be more than happy to tell us more. 

Bonus terms and wagering requirement

As already mentioned, to qualify for the promotion you have to make at least a €10 deposit the first four times. Skrill and Neteller payments don’t qualify for the welcome bonus. The maximum bet is €5, and the bonus and deposit have to be wagered 35 times, just like any profits from free rounds. 

Slots contribute 100% to the wager, with some exceptions that are neatly listed in the table in Terms and Conditions. Some slots contribute only 20%, and others don’t bring anything at all. Scratch cards also add 100% to the requirement, while table games, video poker all other games add 0%. So, if you want to play the bonus successfully, stick to the slots. Bonus money and free spins must be played within 30 days, and are then removed from your account. With all this in mind, the wagering requirement seems more than reasonable, even though we would love to see more diversity among contributing games. 

Virginia - United States Captain Spins bonuses

Enjoy gambling in moderation – only play with money you can afford to lose
Type
Amount
Wagering Requirement
Claim

Welcome Packages

Up to €1200 + 260 Free Spins
35x (d+b)
-
Type

Welcome Packages

Amount
Up to €1200 + 260 Free Spins
Wagering Requirement
35x (d+b)

Choose your bonus to read the full bonus T&Cs
18+ Play Responsibly

Promotions and bonuses

Captain Spins’ promotions are really interesting. Every month they publish a promotional calendar that guarantees a new and exciting promotion each day. Players can get free spins, cashbacks, match offers, double deals and a whole lot more. On the day of writing this review, we got a 20% bonus offer plus 20 free rounds on the Book of Atem, a very popular Egyptian slot, beloved by players all over the world. Still, it is important to say that the minimum deposit for this offer was slightly higher - €20. 

There is also a special loyalty club with five tiers. In order to level up, you have to obtain every level for six months, meaning it will take you years to get to the highest level which is neither motivating nor user-friendly. Once you get there, expect to see bonuses, casbacks, privileged withdrawing conditions, etc. There are also five special VIP levels that bring you even more perks and benefits, but to get and obtain this status is incredibly difficult due to high wagering conditions.

Usability

Finding a good inspiration for a casino brand is not an easy task, and Captain Spins took the obvious path by borrowing some elements from Marvel’s Captain America. To be real, Captain Spins looks like a poor man’s Captain America. Red, white and blue, stars and tall blonde guys - the inspiration is more than obvious. People who haven’t seen the movie probably won’t even notice the resemblance, but if you have it is impossible to miss. Despite the somewhat ethically dubious inspiration, this is still a lovely casino. The colors work wonderfully, and the navigation is very easy, even for those who never played at an online casino before. Games are equipped with a free demo mode, so you can test them risk-free. 

The playing platform is browser-based, meaning you can use it on both PC and Mac computers, and almost all kinds of browser. We did our testing on Chrome, the browser that is used by more than 66% of internet users, and didn’t experience a single delay or frozen screen. The only confusing thing was that after we had closed the demo, we were redirected to the homepage and not the gaming repository. 

Mobile Casino

Captain Spins can be played on mobile phones and tablets as well. The great news is that thanks to the latest technologies, there is no need to download and install any apps, as you can access the casino directly from the mobile browser on your phone. The fact that it can be used independently from the operating system of your device, guarantees you can use it on Androids and iOS devices. Also, this approach allows you to play on any device you have accessible, as the user account is not connected with the device itself (like when you use apps, but with servers. 

Keep in mind that if you are using a borrowed phone or tablet, it is important not to save your password and to log out after your gaming session. Visually, the Captain Spins mobile casino resembles the desktop version with a few smaller design variations to make gaming on the go more pleasant.

Captain Spins Help and Support

Customer support works 24 hours a day, 7 days a week. Even though you can use email, we suggest you try live chat instead. The agent responded very quickly, but we have to say their answer was not useful at all, they seemed to be more focused on getting us to sign up than providing an answer.

These are the most common questions in the Captain Spins FAQ:

  • There’s bonus money in my Captain Spins account, but when I try to play a game, I get a message saying I have insufficient funds. What’s this about?
  • My withdrawal is still pending – why?
  • Help! I forgot my password.
  • Are you sure my payment information and transactions are safe and secure?
  • How long does it take to get a response from the customer support crew?

Deposits and Withdrawals

Captain Spins accepts all kinds of payment methods, including credit cards and e-wallets. We are sure players will appreciate the variety of payment methods, but it would be great if the casino decided to list the actual methods accepted by the company. There is a small widget with some payment methods listed, but it is impossible to say whether they are really accepted or just there to attract customers. The minimum deposit is €10 - the golden standard of the gaming industry. The minimum withdrawal limit is also €10, which means this is a very budget-friendly casino. The maximum weekly withdrawal is €5,000.

Once you request a payout, your withdrawal will have a pending status for one to two days. Then it will be processed but it may take an additional three days for the money to get to your account, all depending on the method you used. The casino doesn’t mention any withdrawing or depositing fees in their T&C, but make sure to double-check before depositing. 

Verifying your Captain Spins account

The company will demand account verification for all customers who want to withdraw money. They reserve the right to check your identity, age, place of residence and ask for proof of ownership for any payment methods used. Even though they don’t list all the documents that you may have to send, most commonly it's an ID card (or a similar document with a photo), utility bill and a bank statement.

Security and Licensing

Captain Spins is owned and operated by White Hat Gaming Limited, a company that holds an MGA and a UKGC license. Also, they are owners of several gaming sites and quite a popular brand in the industry. On the website, you’ll easily find all RTPs publicly listed for customers to see. And even though RTPs don’t provide you any exact information on when and if you’ll win, this is solid evidence that the company does everything transparently. 

The website is also equipped with a 128-bit SSL protocol that encrypts all your personal information, making it inaccessible to 3rd parties. Their Privacy Policy is pretty standard, and the company has transparent dispute procedures available in T&C.

Conclusion of Captain Spins review

Captain Spins is a fine casino that still has some minor issues. For instance, their customer support should provide more precise answers. Also, a full list of payment methods, along with processing times and fees, would be more than beneficial. 

If we put those arguments aside, we witness a solid young brand with great potential. The welcome bonus is a great deal that will thrill players of all kinds, and the story doesn’t end here, as they create a new promotional calendar each month. That way, you get a bonus offer every day! Also, all games available are of superb quality and delivered by top-notch providers such as NetEnt. Sure, the Table Games section could have more titles, but we’d rather give up on those than on popular live casino games. As a highly regulated casino, they will offer great and transparent playing conditions, and it is up to you to sign up.

Pros

  • Great variety of software providers
  • Available on desktop and mobile
  • Extremely generous welcome bonus
  • Daily deals and offers
  • Regulated by the UKGC and the MGA

Cons

  • No full list of payment methods
  • Could have better customer support

Screenshots

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