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Casino Joy

Casino Joy

8.3Our score

Excellent for Mobile Gaming

Not accepting players from: Virginia - United States

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Casino Joy Details

Game category:
Slots, Jackpots, Table Games, Live Casino
Languages:
English, Swedish, German, Finnish, Norwegian, Hindi
Restricted countries and regions
Available countries
Casino type:
iGaming Company:
Live chat:
Yes
Withdrawal methods:
SkrillMasterCard View more  EcoPayz, Online Bank Transfer, Rapid Transfer, Visa Debit, Visa Credit, Jeton Wallet, MiFinity
Withdrawal Times:
Withdrawal timeframe e-wallets: 0-1 hours
Withdrawal timeframe credit/debit cards: 24-72 hours
Withdrawal timeframe bank transfers: 3-5 days
Withdrawal timeframe cheques: Not offered

Pros

  • Superior graphics and audio
  • Amazing welcome bonus
  • Lucrative bonuses and promotions for loyal customers
  • Regulated playing environment
  • Popular payment methods

Cons

  • No live chat customer support
  • Confusing games categorizations in live casino
  • No classic bank wire deposits

CasinoJoy will evoke good vibrations and positive feelings, not only thanks to the colorful tropical website with many attractive details, but an impressive bonus offer as well. This site was established in 2018 and delivers one of the best mobile gambling interfaces on the market to offer all popular kinds of games, including games with live dealers. No wonder it quickly became the no. 1 destination for all gamblers looking for a carefree, safe, reliable, and not to mention lucrative, online playing experience.

Casino Joy review

What to expect at Casino Joy:

  • Welcome bonus up to €1000 plus 200 free spins
  • An intuitive website with superior graphics
  • Special live casino bonus
  • Variety of jackpot games at your fingertips
  • Over 1300 games in total

Table of Contents

Game Selection

A good selection of games is something every player wants to see when choosing an online casino, and oh boy, does this site deliver! In CasinoJoy you can pick out of an incredible 1300 games, all divided into categories for easier use. Every category has several subcategories, and there is even a search bar to help you find your top picks. If you are in the mood for something different than usual but aren’t sure what exactly, check out the Hot Games category featuring the most played games. You can also browse games by software provider which is always a plus.

Slots and table games

This casino site features predominantly slots, which is not surprising as video slots have been ruling the market for over a decade. Titles are provided by 13 software providers, including some of the really big ones like NetEnt, Microgaming and QuickSpin. When it comes to slots, CasinoJoy provides an impressive balance of classic titles such as Immortal Romance and Twin Spin and more recent releases. For example, at the time of review, they offered Street Fighter II by NetEnt, a video slot released only a few days prior. If games that are fresh out of the oven are your type of thing, follow the updates in the New Games category.

Of course, there are still plenty of players who love traditional table games and those can be found in a special tab called simply - Casino Games. This category includes must-haves like roulette (8 variants) and blackjack (8 variants), plus some quirky titles like dreamcatcher, jacks or better, multi-hand aces and faces and 1000 Busta. It is so nice to encounter a casino that offers the most famous casino games along with some obscure titles, as this means they are doing their best to suit the needs of as many players as possible.

Jackpots at CasinoJoy

Video slots are fine, poker takes itself too seriously, but jackpot games hit just the right spot for so many players. After all, what is not to love in a game that features excitement, fun and amazing winning potential? There are 48 jackpot titles in their respective category, but not all games listed there are real jackpot games. The category includes, for some reason, poker games like Caribbean Stud and Casino Texas Hold’em, as well as a few games that only have the word “jackpot” in the title. Despite all that, CasinoJoy offers some top-notch jackpots you will definitely love to play.

You can take your chances on two games from the Mega Moolah series, cult classics Divine Fortune and Mega Fortune, or even Downton Abbey, inspired by the hit series. Jackpots range from just a couple of hundred Euros to heavyweight winnings that go over a few million. It is down to each player to decide which jackpot fits them best, and there are more than plenty to choose from! If you are curious about what the jackpots are and don’t feel like researching, check out the small Jackpot banner on the homepage where jackpots are announced.

Live Casino games

Live casino games on this website are mostly powered by Evolution Gaming, one of the best providers of games with live dealers. They are all divided into three categories: blackjack, roulette and others, but the full list of games is only displayed in the main live games category. We love the fact that CasinoJoy included several games that are quite a niche like Andar Bahar and Teen Patti. Also, we can say with confidence that there are as many variants of baccarat as possible, so if you love this “James Bond” game, feel free to check out what this site has to offer.

And while we truly appreciate the variety of games, it seems that some updates on the website are necessary to ensure players really understand what they are getting for their money. For example, the roulette category features only a modest number of titles - five, but the main live games category offers no less than 20 varieties, including the popular two-ball roulette. All titles leave an impression - they look luxurious, professional and serious, just like any game in the live casino would be. Also, all dealers are highly experienced in their games and are doing a great job in creating a competitive atmosphere while staying unbiased.

casino joy has a huge game selection

Casino Joy welcome offer

This casino prepared a real treat for all players who desire the special treatment from the first day. Their welcome bonus goes as high as €1000 plus 200 free spins on Starburst, one of the most popular diamond-themed video slots in history. However, this nice sum won’t be available all at once, but is spread across the first four deposits:

  • For the first deposit, you get 100% match up to €200 plus 200 free spins on Starburst
  • For the second deposit, you get a 50% match up to €200 (use the code: WJOY2)
  • For the third deposit, you get a 25% bonus up to €300 (use the code: WJOY3)
  • For the fourth deposit, you get a 25% bonus up to €300 (use the code: WJOY4)

The 1st deposit bonus is claimed by clicking the cashier button and selecting the bonus from the drop-down menu. The other three bonuses are claimed by using the special code in the respective field in the cashier. Also, free spins are not credited all at once: the first day you get 20 free spins, and then each day for the next 9 days you will get an additional 20 spins. We love this part of the offer, as it means you can spin some reels for free every day!

Bonus terms and wagering requirement

Considering the CasinoJoy has an amazing bonus offer, it is completely reasonable they have some bonus terms as well. For starters, the player is eligible to receive the welcome bonus only after €10 deposit for each of the four welcome bonuses. The wagering requirement is x40 for all kinds of bonuses, which is somewhat on the higher side but still within the industry average. Free spins are available for 72 hours upon activation, and the maximum amount that can be withdrawn from free spin profits is €100. Players who use Skrill and Neteller can’t claim any of the four welcome bonuses.

When it comes to games, they contribute to the wagering requirement quite differently:

  • Video slots and other games - 100%
  • Classic slots - 75%
  • Table games - 10%
  • Blackjack games - 5%

There are also some exceptions to this, so we suggest you read full bonus terms before accepting any bonus offer.

Virginia - United States Casino Joy bonuses

Enjoy gambling in moderation – only play with money you can afford to lose
Type
Amount
Wagering Requirement
Claim

Welcome Packages

100% up to €1000 + 200 Free Spins
40x
-

Reload Bonuses

25% up to €100
40x
-
Type

Welcome Packages

Amount
100% up to €1000 + 200 Free Spins
Wagering Requirement
40x
Type

Reload Bonuses

Amount
25% up to €100
Wagering Requirement
40x

Choose your bonus to read the full bonus T&Cs
18+ Play Responsibly

Promotions and bonuses

CasinoJoy also includes some other offers, besides the welcome package. All live casino enthusiasts can claim a special bonus of 100% up to €100 on their first deposit. Live Casino Welcome Bonus is amazing, especially considering how most casinos don’t even offer this type of promotion. This bonus can be used on live Roulette, live Blackjack, and Dream Catcher.

Regular players can enjoy a special Freebie bonus from Thursday to Sunday, or deposit on Tuesdays and get a 25% up to €100 bonus. Besides these, there are also some occasional bonuses, usually related to different seasons, holidays and major events. If you like, you can become a VIP member of the casino and enjoy numerous privileges such as additional bonuses and presents. To keep up with all the latest information on new promotions, simply subscribe to the casino's newsletter. Not only do they inform you of the latest promotions, but give special offers to subscribers, as well.

check casino joy great welcome offer

Usability

CasinoJoy has a lovely website that will give you a feeling of being on a tropical vacation or chilling by the pool. Even though it uses two quite aggressive colors - pink and blue, they are saturated and combined with white for a fresh and calming effect. The interface is very intuitive and provides a detailed overview of everything the site has to offer. The main menu is located on the left side of the website, and you can open it by simply clicking the icon.

Below the banners with active promotions, players will find a menu with all the available games, simply divided into categories. We strongly recommend using the search bar as this can shorten the search time significantly. Also, not all games are put into appropriate categories which can lead to confusion. However, we predict this minor issue will be resolved in the near future with the next website update.

Mobile Casino

More and more casino punters lead a busy life and want to entertain themselves whenever they have a second to spare. CasinoJoy understands this and offers an amazing mobile gaming interface that works on both Apple and Android devices, both mobiles and tablets. And the most amazing thing is - you never have to download any apps or programs and worry about updates. Simply open your mobile browser (most commonly Chrome from Androids and Safari for iOS devices), and type in the domain of the casino.

Once the casino loads (and this should be done within seconds if you have a good internet connection), simply log in and use it as you would do the desktop website. Still, keep in mind that the design of the website will be slightly different, but only to accommodate technical standards of mobile play. For example, you will have to slide your finger to see all the games categories and will have a fixed bar with the login button on the bottom of the screen. The overall impression is that this website operates equally well on all devices while keeping all the best features intact and equally useful.

Casino joy has amazing mobile gaming interface that works on both Apple and Android devices

Casino Joy Help and Support

CasinoJoy has customer support via phone and email, but unfortunately lacks live chat support. Players simply love live chat, as it is the most efficient and fastest way of talking to casino agents. The response is almost instant, and not to mention, it won’t affect your phone bill in any way.

These are the main categories in the CasinoJoy FAQ:

  • Live casino
  • Popular questions
  • Responsible gaming
  • Registration
  • My account
  • Security
  • Deposit
  • Financial
  • Withdraw
  • Bonuses and promotions
  • Technical
  • Casino
casino joy help support is almost instant, and not to mention, it won’t affect your phone bill in any way.

Deposits and Withdrawals

In CasinoJoy you can make transfers by using almost every popular method under the sun: debit and credit cards, e-wallets and bank transfer. This site accepts Visa, MasterCard, Maestro, Skrill, Neteller, EcoPayz, Rapid bank transfer, Jeton and Mifinity. The minimum deposit is €10 and you can deposit a maximum of €5000 per single transaction (except with EcoPayz where the limit is €1000). For withdrawals of winnings, you can use all the above-mentioned methods except Maestro, plus online bank transfer.

The minimum withdrawal is €10, and the maximum is set at €2300 for unverified playing accounts. The maximum cumulative withdrawal per month is €22,000 and no more than €5500 per week, except if you win a jackpot. You must use the same method you used for depositing, but if you prefer to use another method be ready to prepare a fee of €10 in addition to a processing fee of 2%.

Verifying your CasinoJoy account

As we previously mentioned, the casino will ask you to verify your identity. This process can be a bit of a nuisance, but it only shows how the casino operates according to all the gambling industry regulations. By verifying your identity, the casino ensures you are not underaged, you provided true information about yourself, you are the rightful owner of the playing account, you reside in the area where gambling is not prohibited and you obtained the deposited money legally.

All you need to do is send the required documents when asked, usually just a copy of ID, passport or some utility bills. The casino reserves the right to check your identity at any time, and can even close your account if you fail to oblige.

Casino joy deposit methods

Security and Licensing

All players want not only to win big, but to play in a safe environment as well, and CasinoJoy pays a lot of attention to understanding what players need. First and foremost, this establishment is licensed by the two most popular and influential regulating authorities in the industry - the Malta Gambling Authority and the UK’s Gambling Commission. They also use the industry-standard encryption technology to ensure the safety of all your documents, money and private information you shared during the registration process and later on.

The casino transparently says how they keep all your data for five years to comply with anti-money laundering and funding of terrorism regulations they are obliged to follow to hold on to their license. All their games are approved either by Technical Systems Testing or eCOGRa - two of the most renowned authorities on random number generation and fairness in the casino industry.

casino joy security

Conclusion of Casino Joy review

So, is CasinoJoy the right casino for you? Well, every player has to decide for themselves, but the fact remains that this establishment is one of the very few that lives up to their promises. From the very start, CasinoJoy puts a lot of effort into creating a user-friendly environment filled with exciting games of all kinds, including jackpots and generous bonuses and promotions, as well as a VIP program that provides additional benefits, features and perks for the most competitive and loyal of users. Also, their interface is rather simple to use, and with only a few small downsides, it is basically the top of the game website for all generations. Fresh, fun, welcoming and cheerful - this casino truly sparks joy amongst everyone who enters it.

The main downside is there is no live chat customer support. While it may be an additional cost for the company, for an average player live chat is the most convenient, cheap and efficient way to get in touch. Not to mention, they get a response almost immediately, and even if their problem is not 100% sold, they at least get some instructions on what to do.

CasinoJoy puts a lot of effort into creating a user-friendly environment

Pros

  • Superior graphics and audio
  • Amazing welcome bonus
  • Lucrative bonuses and promotions for loyal customers
  • Regulated playing environment
  • Popular payment methods

Cons

  • No live chat customer support
  • Confusing games categorizations in live casino
  • No classic bank wire deposits

Screenshots

Casino - FAQs

  • Yes, there is a live casino at Casino Joy. You’ll be able to play all the popular table games, such as blackjack and roulette, with a live dealer. Go to the casino lobby to see all the available tables.

  • Some bonuses offered at Casino Joy might require you to use a bonus code in order to claim it, but not all. So always check the bonus terms before you make your deposit so you can be sure you’re not missing out on the offer.

  • Before you’re able to cash out the winnings from your Casino Joy bonus you’ll need to complete a wagering requirement of 40x. Once this has been done your bonus money will be converted into real cash that you can withdraw.

  • Yes, you might have to pay a fee when withdrawing. How much this fee is depends on the amount you withdraw. You’ll be able to see the exact fees for a withdrawal on the cashier’s page.

Bekka.

From
Reviewed on December 17, 2020
Aside from the sleek graphics, the whole place is very intuitive making it easy to locate the different service pages. The best example showing the casino's accessibility is how easy it is to find my favourite games. I haven't seen the need to download an app so I don't even miss the lack of a mobile app. This is because I've only been betting through my browser ever since I signed up here. I found three varieties of games here ranging from video slots and jackpots as well to live dealer games. I still wish the live games feature demo modes, though I don't mind using the table games as practice. For as little as €10, I started betting here for real money.
Not only am I expected to wager my bonus winnings 40 times before I'll be able to withdraw it, but the free spins are also only available for 72 hours. It's underwhelming that this place doesn't include live chat as one of the support options available. Instead, I'm left with a FAQ page as well as phone and email support options.

Isak Z.

From
Reviewed on December 04, 2020
The one reason why I love Casinojoy is because it features a good mobile casino that is easy to navigate. Also, the mobile casino can be accessed through a browser rather than downloading an application that'll take additional space. Moving on, the variety of game library is another huge point in the casino's favour. I found the likes of video slots, jackpots, and a lot of live games from Evolution Gaming. For once, the live roulette has been rewarding with my wins totalling €98 after a good amount of patience. As for the bonuses, I really can't ignore them as even my first deposit awarded bonus cash (€50) and free spins (200).
The real reason why I'm not hyped is because of the wagering requirements that have been attached to them. I can't believe that I have to wager the bonus winnings 40 times or the funds won't be eligible for a withdrawal. In the case of the free spins, I have to use everything within 72 hours or it'll vanish.

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