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Enjoy gambling in moderation – only play with money you can afford to lose

Casino Moons Details

Game category:
Slots, Live Casino, Table Games, Roulette, Blackjack
Payment methods:
Languages:
English, German, Spanish, French
Support:
Email
Restricted countries and regions
Available countries
Processing time:
Bad (48+ hrs)
Pros
  • Available on desktop & mobile
  • Easy to use interface
  • Generous welcome bonus
  • Regular onsite promotions
  • Regular events and contests
Cons
  • Unlicensed operator
  • Geographical restrictions
  • Limited live dealer games

Casino Moons is one of the dozens in the online casino industry and has been around since 1999. As pioneers in online gambling, they managed to create a multi-platform product that, in many ways, caters to the needs of high rollers and complete beginners alike. On their website, you can expect a great variety of games by popular software providers, desktop and mobile gaming, customer support available 24/7, vibrant and colorful games and a useful FAQ section that will provide all the answers you need.

Casino Moons review

What to expect at Casino Moons:
  • No deposit bonus in the form of free spins
  • Special promotions and races
  • Live casino games by Vivo Gaming
  • Exclusive VIP club for loyal punters
  • Reasonable wagering requirement
Table of Contents

Game Selection

Casino, Live Casino & Jackpots 

Casino Moon is a relatively small establishment with fewer than 400 games in its portfolio, but that doesn’t mean it is a site that should easily be discarded as old-fashioned. They collaborate with many popular software companies, for instance BetSoft and Pragmatic Play, to keep up with the latest trends. All games are organized in a small menu located on the left side of the website and are featured with an image that illustrates what the game is all about, as well as a free demo version. Live casino games are the only ones that don’t have a free demo you can use for a test ride, but that is completely reasonable and expected. 

Slots and Table Games

Casino Moons games selection is predominantly based on slots. With over 200 slots titles this site might not be the best choice for high rollers who want more diversity and over 1,000 titles at their disposal, but it will definitely thrill beginners who are still exploring the world of online slots or players with more specific preferences. In this category, we encountered some true classics such as Wolf Gold, Great Rhino and Mustang Gold, as well as an impressive number of oriental slots with Chinese and Japanese themes. If you want to take a trip to the Far East from the comfort of your own home, try playing Golden Beauty, Lucky New Year, Three of riches, etc. there are also 40 classic 3-reel slots available.

Players who love traditional gaming entertainment should take a closer look at their Table Games section. It contains only 18 titles, but we are happy to report there are some games that are quite hard to find. Besides the must-haves such as blackjack and roulette, you can play keno and pontoon, as well. Our favorite picks in this category are the dynamic Double Exposure Blackjack and VIP European Roulette that brings a dash of luxury to this ever-popular game. 

Jackpots at Casino Moons

When it comes to progressive jackpot games, Casino Moons hasn’t created a special section for them. The easiest way to access them is to simply load all slots, and then search for jackpot games. However, make sure to find games that really do have progressive jackpots, as some of them only have an in-game jackpot feature that is triggered after you score a certain pattern. Players would appreciate a more straightforward and direct approach, with a special section just for progressive jackpot games. 

We managed to find 20 games that involve jackpot in one way or another, but only four of them were progressive jackpot titles. One of them was Dragon Kings, a luxurious slot with oriental themes. The second one was Legend of the Nile - a classic Egyptian adventure slot. Reels of Wealth will impress you with a modern take on wheel of fortune games, and Faerie Spells will take you on a trip to an enchanted forest filled with magical creatures. Considering all this, one thing is for sure, Casino Moons should step up their game and add more titles of this kind, as well as give them the treatment they deserve in terms of promotion and accessibility. 

Live Casino Games

There are many reasons why punters love live casino games. For some, that is the only way to get that realistic gambling experience as there are no brick-and-mortar casinos in their town. Others prefer a more professional feel and human interaction with dealers and other players. Whatever the reason may be, live casinos have revolutionized the way we approach online gaming. Casino Moons, unfortunately, offers a really small selection of Vivo Gaming titles that will be suitable only for complete beginners who never had a chance to play at live tables before. It’s a shame, because live games are becoming increasingly popular and more and more punters prefer to have more than a handful of games at their disposal. 

Vivo Gaming and Casino Moons added five games to the live casino section: four types of roulette and one variant of blackjack. There are no other games whatsoever, which disappointed us quite a bit. On this site you won’t find punto banco, baccarat, sic bo or fun gaming shows that are a perfect mix of TV and gambling entertainment. Considering live dealer games are a huge selling point in the 21st century, it is about time this site accepts it and adds more fun titles.

Casino Moons Live Casino Roulette

Casino Moons welcome offer

Casino Moons bonus that you get immediately after you sign up will sweep you off your feet. First, there is the no deposit bonus - 25 free spins. Featured games change from time to time, and you will get a list of all available games once you check out the dedicated section on the homepage. Then, there is the big welcome bonus available on the first three deposits. On the first deposit, you get a 200% bonus up to €2,000, plus 30 free spins. The second deposit will be rewarded with a 250% bonus up to €2,500, plus 50 free spins and the third one with a 300% bonus up to €3,000, and 30 Casino Moons free spins. 

Objectively speaking, this bonus offer is hard to beat and is one of the best we have ever encountered. First and foremost, punters love free stuff, and getting 25 free spins immediately after the registration is simply divine. After all, what is not to love when playing slots for free? Furthermore, the welcome bonus package is more than generous and will attract many high rollers who want a bang for their buck. And the best thing is - there is no Casino Moons bonus code you have to use to activate it! 

Bonus Terms and Wagering Requirement

Bonus terms are easily accessible by clicking a dedicated link below every promotional offer or at the bottom of the website. Casino Moons bonuses must be wagered 35 times, both the deposit and the bonus. The welcome bonus is available only for 7 days. Those wagering terms are not the worst we have encountered, but there are surely some establishments with lower requirements. Free spins have to be wagered 25 times. The no deposit bonus, or to be more precise, the winnings from the free spins no deposit bonus, are capped at €25. All other free spins bonuses carry different limitations, so remember to check out bonus terms before accepting any. 

Games contribute differently, depending on the type of bonus and type of game. For example, slots contribute 100% to deposit bonuses and 25% to no deposit bonuses, while video poker contributes 20% and 5% respectively. The majority of table games will add 10% (or 2.5%) to your wagering requirement, with the exception of blackjack that brings you only 2.5% (or 0.625%). 

Promotions and Bonuses

Casino Moons promotions are impressive, and we are sure they will convince many players to stay engaged. Every day of the week there are special deposit bonuses that will help you boost your winning potential. For instance, on Wednesdays, punters who deposit between €100 and €199 get a 100% bonus. There are also exciting challenges and competitions in which you can get amazing prizes and real cash. 

In addition, Casino Moons created a cashback program that gives you 15% back on all losing bets. And if you want to get special treatment, check out their VIP Club. The VIP Club has six levels, all packed with perks and benefits such as an increased winning limit on free spins based on your level, VIP account manager, exclusive tournaments and custom made promotions. Players get one VIP point for every €160 wagered, and two VIP points on every €1 deposited. However, keep in mind that the house will deduct some VIP points if you make a withdrawal.

Casino Moons Bonuses Promotions VIP

Usability

The Casino Moons platform is almost completely black which makes all colorful banners pop up while keeping the professional look. This is an instant casino, which means you never have to download and update anything, as everything takes place in the cloud and on special remote servers. However, we have to mention that the banners took longer than usual to load. Also, players might experience some weird redirections if they have multiple tabs related to this website opened in their browser. 

The platform can be used on all desktop computers and operations systems, including Windows and Mac. As there is nothing to download, you don’t have to worry about compatibility, but understand that a solid internet connection is still a must. The entire website could use an update that would deliver a more intuitive approach towards gaming, as the overall impression is that even more advanced punters might find it difficult to find progressive jackpot games. 

Mobile Casino

Casino Moons mobile casino looks very similar to the desktop version, with some smaller adjustments. You never have to download any special apps, as this site works via mobile browsers such as Chrome and Safari that you probably have installed on your mobile phone already. The great news is that Casino Moons mobile casino supports all games available on the desktop version (even live casino tables), and gives you an opportunity to both deposit and withdraw via mobile. 

For the best user experience, we suggest you try using it in horizontal mode, as it simply provides a better overview; not only while playing, but also while depositing and withdrawing money. We would like to remind you that, just to make sure you’re safe, it is best to log out immediately after you finish your playing session. That way, if your phone ends up in the wrong hands, thieves won’t be able to mess with your user account.

Casino Moons Mobile Usability

Casino Moons Help and Support

Players can use their 24/7 customer support via email to contact the casino staff. There is no live chat available, at least not for unregistered punters. The website is available in English, German, French and Spanish which is always welcomed as many users will get a chance to use it in their mother tongue. 

These are the main categories in the Casino Moons FAQ:

  • Most popular
  • Account
  • Verification process
  • Promotions and bonuses
  • Deposits
  • Withdrawals
  • Wagering requirements
  • Technical support

Deposits and Withdrawals

If you want to make a deposit and play in this establishment, use electronic wallets and credit cards, as they are the only accepted deposit methods available. The company doesn’t charge any kind of fees for a deposit, but there still might be some fees involved, all depending on your bank, credit card and e-wallet policies. All withdrawals, besides the bank transfers, are free as well. Bank transfer is charged with a €23 fee, which is quite high but not uncommon, so we suggest researching other payment options to cut costs. The minimum deposit is €10 or more, depending on the method, and the minimum withdrawal is €50. 

All withdrawal requests are processed from Monday to Friday, so plan accordingly. It takes up to 5 working days for a withdrawal to be approved, and we must say, there are many casinos that process requests much faster. The maximum withdrawal limit is €4,000, and bonuses can be cashed out only if the wagering requirement is reached and you have made a minimum deposit of €25 within the last 5 days.

Verifying your Casino Moons account

Before any withdrawals can be processed, all players must verify their identity. This is necessary to protect both players and the casino company from any frauds and criminals, as well as to prevent money laundering. Casino Moons will require you to send a photo of your identification card or any other government-issued document with a photo, a copy of your utility bill no older than three months that serves as proof of address and a front copy of credit cards used to fund the account. 

The company may also ask for additional documents such as copies of all credit cards used in the past six months, as well as proof of ownership over the payment method (for example, a screenshot of your e-wallet account). All documentation is valid for six months only, and it is the responsibility of the user to provide all the required documents on a regular basis.

Casino Moons Payments Deposits

Security and Licensing

Casino Moons provides no information about the company behind it. In addition, it seems that this is an unregulated online gambling establishment, as we found no license number or regulatory authority mentioned. For this reason, punters should think twice before depositing in this casino. Casino Moons website is marked as a Norton secured and McAfee secure website that also uses SSL encryption for safe and smooth money transactions. Unfortunately, we found no evidence the RNGs in their games are truly tested and authorized by independent companies, and not rigged. 

All this indicates that this establishment doesn’t operate in a transparent way. While they might be a legit casino, all players should consider other options as well. If possible, always play in a regulated business that provides all the company information you need, as well as all security protocols that will keep your data protected.

Casino moons security

Conclusion of Casino Moons review

Casino Moons is a casino with great history, amazing bonuses on an everyday basis and a variety of payment methods, but unfortunately, with a non-transparent background, complicated interface and customer support that is, let’s be real, available only for registered customers. We’re not saying that this is a scam, but there are certainly some things that can negatively affect your user experience and put you at an increased level of risk. 

For example, the fact that this is an unregulated casino means that players are unprotected and the company is not obliged to follow any regulations and honest business practices. Also, the overall gaming interface, as well as the selection of games, could be improved, as they don’t offer the diversity modern players are used to. The platform loads slower than average and fails to deliver some intuitive solutions that would motivate players to engage in certain types of games.

Pros
  • Available on desktop & mobile
  • Easy to use interface
  • Generous welcome bonus
  • Regular onsite promotions
  • Regular events and contests
Cons
  • Unlicensed operator
  • Geographical restrictions
  • Limited live dealer games
Screenshots

Casino - FAQs

  • Casino Moons provides no information about the company behind it. In addition, it seems that this is an unregulated online gambling establishment, as we found no license number or regulatory authority mentioned. For this reason, players should think twice before depositing at this casino.

  • Yes, you can play at Casino Moons from any device. You can play directly from your browser, and the site will adjust to fit your device and your screen size.

  • The number of games available at Casino Moons is increasing all the time, but at the time of writing this Casino Moons review, we counted around 400 games. The game category you’ll find the largest selection of games in is the Slots category.

  • Yes, you’ll be able to reach the support department at Casino Moons around the clock. There might not be a multilingual staff available at all hours, but you’ll always be able to get help in English.

vera93 From
Reviewed on March 31, 2021
The number of promos they included is impressive because this way, I get to enjoy free bets for as long as I want. Though, one thing to keep in mind is that I'll have to make the occasional deposits to trigger most of them. There is plenty of cross-platform support as far as the casino goes because everything is web-based. In other words, there's no download required to play so I've just been betting on my S10+
The wagering conditions I've found are considered the norm but in my experience, they're usually not as easy as they make it sound. In short, I would have preferred to see better than a 35 times requirement.

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