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Casino Room

Casino Room

8.7Our score

Sterling Gaming Reputation

Not accepting players from: Virginia - United States

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Casino Room Details

Game category:
Slots, Table Games, Live Casino
Deposit methods:
Languages:
English, Swedish, German, Spanish, Finnish, Hungarian, Norwegian
Restricted countries and regions
Casino type:
iGaming Company:
Ellmount Gaming Ltd.
Live chat:
Yes
Withdrawal methods:
SkrillMasterCard View more  Trustly, PaysafeCard, MiFinity
Withdrawal Times:
Withdrawal timeframe e-wallets: 0-24 hours
Withdrawal timeframe credit/debit cards: 3-5 days
Withdrawal timeframe bank transfers: 2-5 days
Withdrawal timeframe cheques: Not offered

Pros

  • Responsive mobile interface
  • An impressive selection of video slots
  • The best live casino providers
  • Easily accessible customer support
  • Secure casino licensed by Malta Gaming Authority

Cons

  • No page dedicated to payment methods
  • Non-transparent fees
  • A mix of table games and live casino in the same category

CasinoRoom is one of the most reputable online casinos that has been offering the best possible gambling service since 2005. As one of the most experienced casino sites on the market, they promise users an exciting and thrilling selection of games, a minimum deposit of only €10 and a range of mobile-friendly games. Whether you are a complete newbie trying to spin some reels or a high roller who enjoys live games, this casino is definitely worth a shot.

Casino Room review

What to expect at Casino Room:

  • Slots, table games, live casino and jackpot games
  • 1000+ games to choose from
  • Up to €1000 welcome bonus plus 100 free spins
  • Live chat, phone, email and Skype customer support available
  • Solid selection of payment methods

Table of Contents

Game Selection

Players register with casinos because of the games they offer, and CasinoRoom managed to create an impressive library with almost every title that matters. Thanks to 15 years of experience, this casino understands the needs of customers, so they offer many types of games to suit everyone. Whether it’s flashy and colorful video slots, traditional table games or luxurious live games with real dealers - this site has got your back. All games are wonderfully organized in categories, but you can also use the nifty search bar if you like. Type the name, click it and play it - it’s as simple as that!

Slots and table games

Slot games are probably the most popular casino game of the 21st century, and CasinoRoom strives to deliver the most exciting and fun titles. Considering this site features many popular software providers (including Microgaming, NetEnt, Evolution, Betsoft, Nyx Interactive and many more) hours and hours of fun are guaranteed. Here, you can find some of the most famous video slots like Gonzo’s Quest and Starburst, as well as more obscure slots like the one made alongside rock band Twister Sister. However, despite all these great characteristics, we must admit that we would prefer a software provider filter to find games even more easily.

Unfortunately, the casino stacked some live casino games alongside table games, meaning you will have to click a few times before finding the table game you like. Even though this decision can somewhat make sense, as more and more players prefer live casino, it would be great to separate those two types of games, especially as there already exists a live casino category. With over 40 games, including roulette, blackjack, sic bo and baccarat, you will surely find what you are looking for, but be prepared to encounter some live games as well.

Jackpots at CasinoRoom

Many players come for video slots but stay for jackpot games, especially in casinos such as this one that have an astonishing number of titles. In CasinoRoom you can play classic hit jackpot games, including Wheel of Wishes, Piggy Riches Mega Ways, Mega Moolah Isis and CashSplash. Some might consider only 21 jackpot games to be a bit underwhelming, but we have to admit that all titles included are of superior quality and have been quite popular among punters, so there is really nothing to complain about. All jackpots are organized in one category for a better overview. 

This establishment always likes to take things further, and the jackpot category is proof of that. All players can participate in the daily drop, hourly drop and super drop to win thousands and thousands of euros. As expected, the daily drop has the biggest pot, counting in tens of thousands of euros, while the hourly drop is significantly smaller - only hundreds of euros. Still, remember how the daily jackpot can be won only once in 24 hours, while hourly jackpots can be won 24 times during the day. These jackpots are available only on selected games, so make sure to keep an eye on them.

Live Casino games

All live games in CasinoRoom are provided by Evolution, one of the most reliable, fair and prestigious companies specialized in this type of game. With grand studios all across the globe, as well as reliable streaming technology and professional dealers, they make the home playing as close to real casino experience as it can be. All games with live dealers are placed in two categories - table games and live casino - but don’t worry, as most of the titles are represented in both categories. If you find this inconvenient, simply use the search bar to find your favorite game.

The live casino library includes 25 titles, many of which are dedicated to true classics that are appealing for gamblers of all kinds and generations. For example, you can play seven variants of blackjack, and an equal number of roulettes. There are also some specialties like Monopoly, dragon tiger and top card, a game we rarely encounter while reviewing online gambling sites. Considering there are two live providers, we suggest players take their time and play with both of them, and only then decide which one they prefer. For most players, it will be Evolution as they simply have more titles available.

Casino Room Games Lobby Slots

Casino Room welcome offer

All players who decide to join get an amazing CasinoRoom welcome bonus that matches their deposit 100% up to €1000, plus 100 free spins. This offer is especially interesting for high rollers who deposit large sums of money, as this bonus can effectively double the balance from the very start. Another category of players that will have fun while playing this bonus is slot fanatics. 100 free spins on several eligible slots is not something to be discarded without a second thought. The first 30 spins will be added to your account immediately, and for the next 7 days, you will get 10 free spins each day. This way, you can spin some rounds every day for free.

The welcome bonus will be offered to you immediately after the signup and you have to claim it manually by clicking the button. If you want to check out bonus terms, all you need to do is click the link in the window that will appear when claiming the bonus. According to their promotions tab, there are no special welcome bonuses for players who focus primarily on games with live dealers. They can simply accept the universal welcome offer or ditch it completely.

Bonus terms and wagering requirement

All bonuses require a minimum deposit of €10. The wagering requirement is x35 and refers only to the bonus. To put it in numbers - if you get a €100 bonus, you have to wager €3500 to become eligible for a withdrawal. These rules seem to be more than reasonable, as most online establishments require players to wager both the deposited amount and the bonus money. All free spins' profits are capped at €100, a limit that is considered to be the industry average.

When it comes to bonuses, only certain games count toward the wagering requirement. CasinoRoom decided to put all those games in a single category available in the expandable menu bar on the left side of the website. You will get access to a full list of bonus games once you sign up, but we can tell you a little secret - it’s mostly slots, and trust us, there are some popular titles included.

Virginia - United States Casino Room bonuses

Enjoy gambling in moderation – only play with money you can afford to lose
Type
Amount
Wagering Requirement
Claim

Welcome Bonuses

100% up to €1000 + 100 Free Spins
35x (b)
-
Type

Welcome Bonuses

Amount
100% up to €1000 + 100 Free Spins
Wagering Requirement
35x (b)

Choose your bonus to read the full bonus T&Cs
18+ Play Responsibly

Promotions and bonuses

CasinoRoom’s hospitality goes even further thanks to their bonuses and promotions that follow up on the welcome offer. We admire their initiative to include live games promotions as well. These are mostly dedicated to certain categories of games, blackjack for instance, and last only a few days. Live games take turns, so players should have the patience to wait for their favorite game to become a part of the promotion.

There is also a Game of the Week promo, but there are no special rewards attached to it. It is a mere marketing tool to introduce players to new games. This seems like a somewhat wasted opportunity, as even a small deposit bonus or a couple of free spins would motivate the punter to try the new game and challenge their luck.

Usability

The CasinoRoom website features a very sleek and minimalistic theme in black and white. Banners ensure there are pops of colors here and there, but with blurred details they serve only as the background, are not distracting and let the games shine. Games are featured with a title and a small icon that represents it which is very useful, as most players can tell whether or not they will like the game just by glancing over visuals.

Some elements like the promotions section are available only upon registration. As bonuses, along with the games, are the biggest selling point in each casino, we would suggest displaying all promotions publicly. Also, while the overall impression is that all games are perfectly divided into categories, the live casino and table games mash-up could leave many of the punters puzzled.

Mobile Casino

Mobile phones are an essential part of our everyday lives, and CasinoRoom ensures you can access all your favorite games simply by using your phone. Also, don’t forget this means you can play every time you feel like it. What is best is the fact that the casino supports mobile access on both Android and Apple devices. Thanks to their intuitive approach towards mobile gaming, access is instant with no download and installations. All players have to do is use the internet browsers they already have on their phones, type the domain and, as long as they have a reliable internet connection, they will be able to play in this top-notch establishment.

Casino Room Mobile Usability

Casino Room Help and Support

The most reliable way to reach customer support is live chat, as the website design includes a small floating icon for immediate access. Alternatively, there is email, Skype, and phone support at your disposal. The agents respond quickly and are very friendly and professional. Their FAQ section answers only a couple of questions.

These are the main categories in the CasinoRoom FAQ:

  • Bonuses and wagering requirements
  • Where is the money I deposited?
  • How long does it take to withdraw money?
  • How can I reverse a withdrawal or change withdrawal method?
  • What is KYC?
  • Setting up limits for responsible gaming on your account

Deposits and Withdrawals

All players who want to make efficient and fast money transactions will be happy to know this site offers many popular methods. Even though the selection may vary depending on your location, generally speaking you can use Visa, MasterCard, Sofort, MichBetter, Skrill, Neteller, MiFinity, PaySafeCard and Trustly. The website doesn’t deliver a special site dedicated to depositing and withdrawing minimums, or additional instructions on specific payment methods. Players usually find such pages to be very useful and they come in handy when it comes to calculating the costs and optimizing the budget.

Both minimum deposit and minimum withdrawal are set at €10, while the maximum bet is limited to €5 when it comes to reaching the bonus requirement. All withdrawals are usually processed within 24 hours, but it may take more time for the money to be visible on your bank or e-wallet account. The maximum withdrawal amount for seven consecutive days is €10,000, and €30,000 for 30 consecutive days. New players can ask for a withdrawal 3 days after registering with the website, which is rather unusual, especially considering this rule applies to players who never accepted the bonus. The casino retains the right to charge fees on both deposits and withdrawals.

Verifying your CasinoRoom account

Account verification is somewhat bothersome, but a necessary step in every casino. CasinoRoom has a pretty straightforward verification process - before your first withdrawal simply provide them with copies or photos of documents that prove who you are. Players who deposit via credit cards will have to verify the ownership over their card by sending a picture taken according to the instructions on their website. The completion of this process is dependent on several factors, so it is always better to do this in advance, just after your first deposit.

Before the withdrawal, the establishment will verify your identity, then your gaming activity, followed by conducting security and other internal procedures related to your account. In the end, the company will simply ensure you followed all the rules regarding fair and honest gaming. To find out more about the verification process, check out the document called Terms and Conditions.

Casino Room Deposits Withdrawals

Security and Licensing

It is no wonder that every player wants to know whether or not a certain online site is a scam or a fraud, especially when their is money involved. CasinoRoom is operated by Ellmount Gaming Ltd., a company with headquarters in Malta that is also the proud owner of a license provided by the Malta Gaming Authority. The MGA is one of the strictest and most reputable regulating agencies in the world, which guarantees fair treatment to all players as well as ensuring that licensed companies follow all international gambling laws, protocols and regulations.

We love the fact that this casino explains the way your data are treated in their privacy policy. They transparently display the type of data collected, purpose and legal ground or their legitimate interest why they do so. This will help many punters sleep at night, as they will know their private information is not mishandled. Also, the fact that they offer only reliable and proven transaction methods is something that speaks for itself. On this website, you won’t encounter any suspicious e-wallets or unregulated payment providers. All software companies who deliver the games use third-party services to prove the random number generator is being used at all times, which means the results are completely random.

Casino Room Security Privacy

Conclusion of Casino Room review

CasinoRoom is one of those brands that simply stands the test of time, and it is easy to understand why. The number of games they offer is more than spectacular, and their welcome bonus leaves you breathless. The fact that they don’t have a permanent bonus offer for loyal players delivers an exciting and unpredictable playing experience. You will always be wondering what great promotion will come next!

Still, the casino could use more transparent information about bonus rules and especially fees that may apply. Additionally, there is no need to cram both live casino and table games in the same category, especially considering that live games already have a dedicated category in their menu. These small changes would improve the overall user experience and leave a more serious and professional impression.

Casino Room Online Review

Pros

  • Responsive mobile interface
  • An impressive selection of video slots
  • The best live casino providers
  • Easily accessible customer support
  • Secure casino licensed by Malta Gaming Authority

Cons

  • No page dedicated to payment methods
  • Non-transparent fees
  • A mix of table games and live casino in the same category

Screenshots

Casino - FAQs

  • The number of games available at Casino Room is increasing all the time, but at the time of writing this Casino Room review, we counted more than 1,000 games. The game category you’ll find the largest selection of games in is the Slots category.

  • According to the terms and conditions, Casino Room will process any pending withdrawal within 24 hours, but it usually goes much quicker than that. When you’ll receive the transfer then depends on the payment method you used for cashing out.

  • Yes, there are several progressive jackpot games to choose from at Casino Room. You’ll find the full selection in the casino lobby, and you can also read more about the jackpot games we found in our review of the game selection at Casino Room.

  • Yes, since Casino Room has a valid gambling license and a fully encrypted website, you’ll be perfectly safe playing there. They also use a certified number generator for all their games of chance, and that way you can be certain that the games are fair as well.

  • Yes, you can play at Casino Room from any device. You can play directly from your browser, and the site will adjust to fit your device and your screen size.

Joel P.

From
Reviewed on December 20, 2020
I've found a pretty varied library that includes the likes of video slots, table games, jackpots, and even a live casino. To be frank, I've spent most of my time in the video slots collection playing some 3D titles which have been lucrative. I've won around €67 for one. Betting at dozens of online casinos has desensitized me to the efforts of the different types of customer support there is. But here, I'm still surprised by the variety and quality, as I've been using the live chat ever since I signed up here. Heck, even the FAQ page looks great. There's an extensive list of payment methods here though one advice I've got for new players is to use a single method for both deposits and withdrawals. The general wagering requirements here are fair enough when you factor in that you only need to wager your winnings 35 times as well as only needing €10 to trigger the deposit bonus itself.

Mia P.

From
Reviewed on December 04, 2020
The Casinoroom is a combination of various games including but not limited to video slots and live casino games. I love the jackpots than any other game in the casino, with my favourites being Piggy Riches Mega Ways, Mega Moolah Isis, and CashSplash. As for the compatibility, I've been playing here through my smartphone for weeks now. I haven't faced any issue such as a game not loading nor have I been requested to download any application.
The customer support aren't really up to industry-standard. The options available are email, Skype, and phone support. There's no live chat option which isn't right considering most casinos in 2020 support the option. Verifications are the thing nowadays and I wasn't disappointed because it popped up just before I could make a withdrawal. I was asked for my I.D and I gave them quickly, but the thing that pissed me off is that the verification is too time-consuming. But at the least, my withdrawals don't take as long.

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