Overview
Casino Room is one of the most reputable online casinos that has been offering the best possible gambling service since 2005. As one of the most experienced casino sites on the market, they promise users an exciting and thrilling selection of games, a minimum deposit of only €10 and a range of mobile-friendly games. Whether you are a complete newbie trying to spin some reels or a high roller who enjoys live games, this casino is definitely worth a shot.
Bonuses
There are many Casino Room bonuses, free spins, and other promotions available based on players' country of residence. New players at Casino Room will be able to partake in a welcome bonus, and the offer available for players in your country is listed below.
Game Selection
Casino, Live Casino & Jackpots
Players register with casinos because of the games they offer, and Casino Room managed to create an impressive library with almost every title that matters. Thanks to 15 years of experience, this casino understands the needs of customers, so they offer many types of games to suit everyone. Whether it’s flashy and colorful video slots, traditional table games or luxurious live games with real dealers - this site has got your back. All games are wonderfully organized in categories, but you can also use the nifty search bar if you like. Type the name, click it and play it - it’s as simple as that!
Slots and Table Games
Slot games are probably the most popular casino game of the 21st century, and Casino Room strives to deliver the most exciting and fun titles. Considering this site features many popular software providers (including Microgaming, NetEnt, Evolution, Betsoft, Nyx Interactive and many more) hours and hours of fun are guaranteed. Here, you can find some of the most famous video slots like Gonzo’s Quest and Starburst, as well as more obscure slots like the one made alongside rock band Twister Sister. However, despite all these great characteristics, we must admit that we would prefer a software provider filter to find games even more easily.
Unfortunately, the casino stacked some live casino games alongside table games, meaning you will have to click a few times before finding the table game you like. Even though this decision can somewhat make sense, as more and more players prefer live casino, it would be great to separate those two types of games, especially as there already exists a live casino category. With over 40 games, including roulette, blackjack, sic bo, and baccarat, you will surely find what you are looking for, but be prepared to encounter some live games as well.
Jackpots at Casino Room
Many players come for video slots but stay for jackpot games, especially in casinos such as this one that have an astonishing number of titles. In Casino Room you can play classic hit jackpot games, including Wheel of Wishes, Piggy Riches Mega Ways, Mega Moolah Isis and CashSplash. Some might consider only 21 jackpot games to be a bit underwhelming, but we have to admit that all titles included are of superior quality and have been quite popular among punters, so there is really nothing to complain about. All jackpots are organized in one category for a better overview.
This establishment always likes to take things further, and the jackpot category is proof of that. All players can participate in the daily drop, hourly drop and super drop to win thousands and thousands of euros. As expected, the daily drop has the biggest pot, counting in tens of thousands of euros, while the hourly drop is significantly smaller - only hundreds of euros. Still, remember how the daily jackpot can be won only once in 24 hours, while hourly jackpots can be won 24 times during the day. These jackpots are available only on selected games, so make sure to keep an eye on them.
Live Casino Games
All live games in Casino Room are provided by Evolution, one of the most reliable, fair and prestigious companies specialized in this type of game. With grand studios all across the globe, as well as reliable streaming technology and professional dealers, they make the home playing as close to real casino experience as it can be. All games with live dealers are placed in two categories - table games and live casino - but don’t worry, as most of the titles are represented in both categories. If you find this inconvenient, simply use the search bar to find your favorite game.
The live casino library includes 25 titles, many of which are dedicated to true classics that are appealing for gamblers of all kinds and generations. For example, you can play seven variants of blackjack, and an equal number of roulettes. There are also some specialties like Monopoly, dragon tiger and top card, a game we rarely encounter while reviewing online gambling sites. Considering there are two live providers, we suggest players take their time and play with both of them, and only then decide which one they prefer. For most players, it will be Evolution as they simply have more titles available.
Usability
The Casino Room website features a very sleek and minimalistic theme in black and white. Banners ensure there are pops of colors here and there, but with blurred details they serve only as the background, are not distracting and let the games shine. Games are featured with a title and a small icon that represents it which is very useful, as most players can tell whether or not they will like the game just by glancing over visuals.
Some elements like the promotions section are available only upon registration. As bonuses, along with the games, are the biggest selling point in each casino, we would suggest displaying all promotions publicly. Also, while the overall impression is that all games are perfectly divided into categories, the live casino and table games mash-up could leave many of the punters puzzled.
Mobile Casino
Mobile phones are an essential part of our everyday lives, and Casino Room ensures you can access all your favorite games simply by using your phone. Also, don’t forget this means you can play every time you feel like it. What is best is the fact that the casino supports mobile access on both Android and Apple devices. Thanks to their intuitive approach towards mobile gaming, access is instant with no download and installations. All players have to do is use the internet browsers they already have on their phones, type the domain and, as long as they have a reliable internet connection, they will be able to play in this top-notch establishment.
Casino Room Help & Support
The most reliable way to reach customer support is live chat, as the website design includes a small floating icon for immediate access. Alternatively, there is email, Skype, and phone support at your disposal. The agents respond quickly and are very friendly and professional. Their FAQ section answers only a couple of questions.
These are the main categories in the Casino Room FAQ:
- Bonuses and wagering requirements
- Where is the money I deposited?
- How long does it take to withdraw money?
- How can I reverse a withdrawal or change withdrawal method?
- What is KYC?
- Setting up limits for responsible gaming on your account
Payment Methods
All players who want to make efficient and fast money transactions will be happy to know this site offers many popular methods. Even though the selection may vary depending on your location, generally speaking you can use Visa, MasterCard, Sofort, MichBetter, Skrill, Neteller, MiFinity, PaySafeCard and Trustly. The website doesn’t deliver a special site dedicated to depositing and withdrawing minimums, or additional instructions on specific payment methods. Players usually find such pages to be very useful and they come in handy when it comes to calculating the costs and optimizing the budget.
Both minimum deposit and minimum withdrawal are set at €10, while the maximum bet is limited to €5 when it comes to reaching the bonus requirement. All withdrawals are usually processed within 24 hours, but it may take more time for the money to be visible on your bank or e-wallet account. The maximum withdrawal amount for seven consecutive days is €10,000, and €30,000 for 30 consecutive days. New players can ask for a withdrawal 3 days after registering with the website, which is rather unusual, especially considering this rule applies to players who never accepted the bonus. The casino retains the right to charge fees on both deposits and withdrawals.
Verifying Your Casino Room Account
Account verification is somewhat bothersome, but a necessary step in every casino. Casino Room has a pretty straightforward verification process - before your first withdrawal simply provide them with copies or photos of documents that prove who you are. Players who deposit via credit cards will have to verify the ownership over their card by sending a picture taken according to the instructions on their website. The completion of this process is dependent on several factors, so it is always better to do this in advance, just after your first deposit.
Before the withdrawal, the establishment will verify your identity, then your gaming activity, followed by conducting security and other internal procedures related to your account. In the end, the company will simply ensure you followed all the rules regarding fair and honest gaming. To find out more about the verification process, check out the document called Terms and Conditions.
Security
It is no wonder that every player wants to know whether or not a certain online site is a scam or a fraud, especially when their is money involved. Casino Room is operated by Ellmount Gaming Ltd., a company with headquarters in Malta that is also the proud owner of a license provided by the Malta Gaming Authority. The MGA is one of the strictest and most reputable regulating agencies in the world, which guarantees fair treatment to all players as well as ensuring that licensed companies follow all international gambling laws, protocols and regulations.
We love the fact that this casino explains the way your data are treated in their privacy policy. They transparently display the type of data collected, purpose and legal ground or their legitimate interest why they do so. This will help many punters sleep at night, as they will know their private information is not mishandled. Also, the fact that they offer only reliable and proven transaction methods is something that speaks for itself. On this website, you won’t encounter any suspicious e-wallets or unregulated payment providers. All software companies who deliver the games use third-party services to prove the random number generator is being used at all times, which means the results are completely random.
Conclusion
Casino Room is one of those brands that simply stands the test of time, and it is easy to understand why. The number of games they offer is more than spectacular, and their welcome bonus leaves you breathless. The fact that they don’t have a permanent bonus offer for loyal players delivers an exciting and unpredictable playing experience. You will always be wondering what great promotion will come next!
Still, the casino could use more transparent information about bonus rules and especially fees that may apply. Additionally, there is no need to cram both live casino and table games in the same category, especially considering that live games already have a dedicated category in their menu. These small changes would improve the overall user experience and leave a more serious and professional impression.