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Casino X

Casino X

8.3Our score

Huge Variety of Games Available

Not accepting players from: Virginia - United States

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Casino X Details

Restricted countries and regions
Available countries
iGaming Company:
Darmaco Trading Ltd.
Live chat:
Yes
Withdrawal methods:
SkrillBitcoinBank Wire Transfer View more  EcoPayz, QIWI, Yandex Money, American Express, JCB, Discover, WebMoney, Rapid Transfer, Trustly, PaysafeCard, GiroPay, POLi, EPS, Nordea, ePay.bg, ecoVoucher, Neosurf, iWallet, Venus Point, Alfa Bank, Promsvyazbank, Privat24, Ethereum, Ripple, Litecoin, MuchBetter
Withdrawal Times:
Withdrawal timeframe e-wallets: 0-8 hours
Withdrawal timeframe credit/debit cards: 0-8 hours
Withdrawal timeframe bank transfers: Not offered
Withdrawal timeframe cheques: Not offered

Pros

  • Welcome bonus spread over the first five deposits
  • Incredible gaming portfolio
  • Attractive progressive jackpots
  • Deluxe live casino
  • Great mobile platform

Cons

  • Non-transparent wagering requirement
  • Complicated withdrawal terms
  • Fees for depositing and withdrawing

Casino-X was established in 2011, and with over 2,000 titles is one of the largest online casinos on the market. Besides the industry classics such as slots, table games, and jackpots, they also offer sports betting, but in this review, we will focus on their casino business only. The user interface is rather impressive, and it is obviously not just another casino made on a free web template. In addition to the user-friendly platform and amazing games, on this website, you will find attractive bonuses that bring that famous X factor every casino needs. Want to learn more? If so, read our in-depth Casino-x review below.

Casino X review

What to expect at Casino X:

  • Incredibly diverse gaming portfolio
  • Welcome bonus on first five deposits
  • Tournaments and competitions
  • Live dealer customer support
  • Mobile and desktop gaming

Table of Contents

Game Selection

Don’t you just love it when you have a clear overview of all the games the casino has to offer? Casino-X has the main games menu placed directly on the homepage, so you can check out the gaming library immediately. All games are categorized so it makes sense to all kinds of players, even beginners: Top, New, Slots, Megaways, Live Dealers, Jackpot, Table and Other. If you are looking for something specific, make sure to use the search bar. Casino-X managed to score a deal with many popular gaming providers, so you can play titles released by NetEnt, Microgaming, Yggdrasil, QuickSpin and many more. 

Slots and table games

Casino-X collaborates with no fewer than 40 slot software providers, and the variety of themes, graphics and RTPs is rather impressive. Despite the fact that there are over 2,000 games available, the library loads quickly, and even allows you to search for games by the provider and slot's volatility. In Casino-X you will find cult classics Bonanza Megaways, Gonzo’s Quest and Starburst, but there are also some new titles to look forward to. Their New category is packed with recent releases that are all about spinning some reels. In addition to that, all slots come with a free demo so you can try them out without any risk involved. 

Players who want something more traditional can play 74 attractive table games. There are over 20 variants of blackjack, 20 types of roulette, baccarat, hi lo, video poker and even keno! Our favorites in this casino are Bonus Roulette with an interesting feature that allows you to multiply your winnings, and Cribbage, one of the most exciting games you can find, but that is rarely featured in online casinos. The main goal of the game is to score 121 or 61 points, and it gets more and more exciting as you progress. 

Jackpots at Casino-X

Casino-X’s approach towards jackpots is somewhat unusual. There are three categories of jackpots, each featuring different prize pools. 

  • Red Tiger Jackpots offer Big Fat Drop (around €14,000), Daily Must Jackpot (around €2,600) and Rapid Drop (little under €600). Unfortunately, no games were available in this section. 
  • Playson Jackpots features five jackpots, ranging from €70 to €10,000. You can play 41 Playson titles, including Clover Riches, Solar Queen and Rome Cesar’s Glory. 
  • Casino-X Jackpots, the most lucrative category, has an impressive jackpot of over €25 million. This category hides all the popular industry classics like Divine Fortune, Fruit Fiesta, Mega Moolah, etc. 

We love a good jackpot as much as anyone else, but we would appreciate it if they would list the available jackpot for every game offered. Other than that, there is nothing left to complain about. This site offers an incredible variety of games and we found more than a handful of favorites we would love to play. Chinese-themed Imperial Riches, powerful Age of the Gods saga, beloved Jackpot Giant and some unusual titles like Dragon Chase, Sweet Party and Streak of Luck are waiting just for you, so get ready and spin some progressive jackpot slots for a win of a lifetime! 

Live Casino games

The live casino available on this website can beat any brick-and-mortar casino to the ground. There are over 190 tables available at all times, and they are all provided by top-notch companies such as Evolution and Playtech. We especially love the fact certain games feature dealers who speak languages other than English. These tables will be exciting for players who are not native English speakers. 

Casino-X’s live casino focuses primarily on blackjack, with over 90 tables dedicated to this popular game. Besides blackjack, there are over 40 roulette variants and over 30 types of baccarat. A special treat are the gaming shows this casino prepared for punters looking for a more relaxed approach towards gambling. You can play Dream Catcher, Monopoly Live, Football Studio, Lightning dice and many others, but we recommend you try Crazy Time. Crazy Time by Evolution is an innovative game based on the Wheel of Fortune TV show, with multipliers up to x25,000 and attractive levels that will take your winnings through the roof! Another unusual game in this casino is Mega Sic Bo, a variation of the Chinese gambling classic, and if you want more Asian games try Roulette Macau, Dragon Tiger or Japanese Roulette.

Casino X Live Dealer

Casino X welcome offer

Casino-X’s welcome package is rather confusing, despite the chart trying to explain what the offer is all about. Luckily, a friendly customer support agent helped us figure it out. The welcome bonus package is spread across the first five deposits. The Casino-x welcome bonus on your first deposit will depend on the amount you are willing to transfer to the casino: 

  • If you deposit €20, you get a 200% bonus, up to €50
  • If you deposit at least €50, you get a 150% bonus, up to €300
  • If you deposit at least €500, you get a 100% bonus, up to €2,000

Now, for the other four deposits, these are the Casino-x bonuses: 

  • 2nd deposit - 100%, up to €300
  • 3rd deposit - 50%, up to €400
  • 4th deposit - 50%, up to €500
  • 5th deposit - 25%, up to €750

In addition to all this, the Casino-x welcome offer also includes 200 free spins, spread across the first 10 days. The website doesn’t provide any information on which slots the spins ought to be used. This is really an incredible bonus offer, but we are sure many punters will be confused (just like us) as it isn’t described properly on the website. There are no special welcome bonuses for players who enjoy only live casino games. There's no Casino-x no deposit bonus either, which is a shame.

Bonus terms and wagering requirement

Of course, a complicated bonus offer has complicated bonus terms. Players who accept the 200% or 150% Casino-x bonus on the first deposit must wager the bonus amount and the deposit 25 times, whereas those who get a 100% bonus must wager it 30 times alongside the deposit. This information was provided by the customer support agent. Unfortunately, it all goes downhill from there. 

Although we read Bonus Terms several times, it was impossible to figure out the wagering requirement for any other bonus, so we reached out to customer support once again. The customer support agent informed us that the wagering requirement will depend on how much we deposit, and after a lot of insisting we learned that bonuses on the 2nd and 3rd deposits must be wagered 25 times, and on the 4th and 5th deposits only 20 times. The maximum withdrawal on the first deposit bonus is 10x the bonus amount. Keep in mind, this information was provided by customer support and we never received a document or a link that proves it. So, this means it is best to double-check with support yourself and keep any responses documented. 

Virginia - United States Casino X bonuses

Enjoy gambling in moderation – only play with money you can afford to lose
Type
Amount
Wagering Requirement
Claim

Welcome Packages

Up to €3950 + 200 Free Spins
-
-
Type

Welcome Packages

Amount
Up to €3950 + 200 Free Spins
Wagering Requirement
-

Choose your bonus to read the full bonus T&Cs
18+ Play Responsibly

Promotions and bonuses

Casino-X offers no other bonuses besides the welcome bonus. Still, you can enjoy some occasional tournaments by playing certain slots. Basically, there is a different tournament each day, and they all feature a progressive jackpot. While writing this review, we noticed the following competitions: 

  • Stream Marathon
  • Knight’s Tournament
  • Multisport Tournament
  • Spectator Tournament
  • Weekly tournament
  • Roulette Tournament
  • Space Fight Tournament

Some of them had bigger jackpots than the others, so make sure to check them all out before you start playing, and keep in mind that every tournament is focused on a small number of titles. Alternatively, you can participate in different contests and win amazing prizes. During this review, players could win a Samsung phone for playing Playson titles.

Casino X Welcome Bonus

Usability

Casino-X desktop platform looks like an online comic book but in a good way. It features caricatures and drawings that move, shake and bounce, leaving the impression of a fun online casino with a cheerful atmosphere. All elements of the website load fast and there are no delays that might affect the gaming experience. The navigation is simple and intuitive, suitable for players of all levels of experience. 

The most important thing, however, is that this casino requires no downloads and installation. As an instant casino, all it takes are an internet connection and user account, and you are good to go. This makes it the perfect choice for those players who hesitate to install any programs to their computers and prefer to take their playing 100% online. Casino-X’s platform is as good as it can be and provides straightforward access to gaming. 

Mobile Casino

Even though online casinos are a relatively new trend in the gambling industry, there is already another trend on the horizon - mobile gaming. Thanks to smartphones, punters can play their favorite titles while riding a train, sitting at a bar or waiting for a meeting - as long as they have a good internet connection and some battery. Casino-X, obviously, understands the need to deliver non-stop, 24 hour entertainment on all devices so they created a mobile playing interface. 

Casino-X mobile is a web-based platform which means you never have to download anything. All you have to do is simply use the browser on your iPhone or Android and open a website, just like you would do on your personal computer. It is all easy peasy from there - log in, and start playing your favorite games! You can also deposit, request payouts, and even claim some bonuses you have available.

Casino X Help and Support

Casino-X customer support is available only via live chat and email. We tested it on several occasions, and agents were always very responsive and professional. There is no phone number you can dial in case you prefer other, more direct, types of communication. You won’t find any FAQ that can help you find answers on your own, which can be rather tricky.

Casino X Sports Help Support

Deposits and Withdrawals

Casino-X supports many popular payment methods for both depositing and withdrawing. You can use Visa, Maestro, Visa Electron, MasterCard, Yandex, Moneta, Venus Point, Neteller, Skrill, PaySafeCard and many others, all depending on your country of residence. The maximum amount a player can withdraw within a month is €100,000, and the company keeps the right to charge a 5% handling fee in case you haven’t played any games after you deposited. In addition to that, we noticed an interesting stipulation in their T&C: 

“If you play any game from the Live Dealers, Video Pokers, Tables, Sports or Other sections your minimum bet turnover required for the withdrawal has to be equal to your deposit amount multiplied by 3” - basically meaning you have to reach a certain amount before requesting the withdrawal. That way, casinos lock your funds and keep you from withdrawing profits. Every player is entitled to two free daily withdrawals, and all other withdrawals will be charged a 10% fee. Players who use Qiwi must count on a 3% deposit fee, and those who use Yandex need to pay a 4% fee. The minimum deposit is only €5, and the minimum withdrawal is €10, but it all depends on the method you are using. 

Verifying your Casino-X account

The company doesn’t state at which moment the punter has to verify their identity, and Terms and Conditions are pretty vague and simply state they can do so at any time. Verification includes, but is not limited to, sending copies of ID and credit card used. For instance, the company may ask for age verification at any moment. 

In their T&C we noticed yet another interesting clause - players who are subjected to the verification process may be prevented from withdrawing money until the process is completed (clause 6.3.). Considering the company doesn’t provide any details on how long these verifications take, it can be concluded they do so to keep your money in the casino. We understand that these procedures take time, but if other casinos can set a limit to 48 hours and transparently say so, so can Casino-X.

Security and Licensing

Casino-X is owned and operated by Darklace Ltd., a Cyprus-based company. It is regulated by the Government of Curacao, which proves this casino operates legally and according to the latest regulations in the gaming industry. In addition to that, they hold an eCOGRA certificate, but only for Microgaming titles. It remains unclear why they don’t have this certificate for other providers as well, so if you want to be sure you are getting fair treatment, stick to Microgaming hits like Big Kahuna, Tarzan, King Tusk and Jungle Jim saga. 

Your private information will be protected by the SSL encryption certified by Secure Server Certification Authority GoDaddy. The company’s privacy policy is rather vague and doesn’t define all conditions regarding handling your private information, which is something that will bother potential clients looking for a 100% safe and secure gaming site. It would be decent and honorable if they added a transparent privacy policy in the future.

Casino X Promotions licensing

Conclusion of Casino X review

Casino-X can be described as an establishment that values style over substance. Their gaming library is simply superb and packed with more titles that you can play in a lifetime. Furthermore, their platform is superb, on both desktop and mobile devices. And their welcome bonus? It is created to sweep you off your feet, as soon as you enter the website. Loading times are fast, customer support answers promptly… What is not to love? 

Well, truth be told, this casino fails in many ways. For instance, their bonus offer is so complicated and lacks any details we had to contact customer support to figure it out. In addition to that, bonus terms are not very clear, or easily accessible. There is no Bonus Terms document we are used to from other casinos, and everything we do know is the information provided by the customer support. General Terms don’t provide any guidelines on the wagering requirement, so how can we be sure the agent is not pulling tricks on us? Withdrawals are complicated and expensive. Also, the company does it’s best to prevent you from getting your winnings by implementing complicated procedures and weird withdrawal conditions that are impossible to meet.

Casino X Bonuses Online Review

Pros

  • Welcome bonus spread over the first five deposits
  • Incredible gaming portfolio
  • Attractive progressive jackpots
  • Deluxe live casino
  • Great mobile platform

Cons

  • Non-transparent wagering requirement
  • Complicated withdrawal terms
  • Fees for depositing and withdrawing

Screenshots

Casino - FAQs

  • As far as we’ve been able to uncover, Casino X is not a scam. They have a license to operate a casino, and they comply with the rules set by the gambling authority. Also, make sure to read our player reviews to see what others that play here have said about their experiences.

  • Yes, some payment methods available at Casino X are not free to use, and the fee will range between 3% and 5% depending on the method you choose. You’ll be able to see the exact fee on the cashier’s page.

  • Which payment options you’ll have available to choose from at Casino X is dependent on the country you register your account from. Most players will be able to at least use card payments, bank transfers and e-wallets, but to see the complete list of your options you’ll have to log in to your account and check the cashier’s page.

  • Yes, the first bonus offer you’ll get as soon as you have registered at Casino X, and you can read more about this offer in our review. In addition to this, you’ll also get regular bonus offers sent by email and/or SMS if you allow communications from the casino.

  • Yes, you can play at Casino X from any device. You can play directly from your browser, and the site will adjust to fit your device and your screen size.

Jason H.

From
Reviewed on December 17, 2020
Regardless if I bet through my Pixel 3XL or my laptop, the experience has been close enough. I've been able to access most of the library and that's through a browser. In fact, I don't miss the lack of a casino app because it'll just eat up space. The live dealer category is one of a kind, especially as I've seen a version of Live Blackjack that accepts bets as small as $0.10. I also love the likes of Dream Catcher, Monopoly Live, and Lightning Dice. Because of the slick and functional design, it's super easy to navigate around this casino. This includes locating my favourite games as a useful search bar comes to my rescue every time. The one reason why I'm giving the welcome bonus a try is that I only have to wager its winnings 25 times and I'll be able to withdraw. Since there's live chat, I doubt I've got anything to worry about when it comes to finding help here.
There are plenty of tournaments and competitions here but I only see them as ways to extend my betting session some.

Sofie G.

From
Reviewed on December 04, 2020
I love the welcome bonuses because of the fair wagering requirements I found. For instance, I've won €150 just from the deposit bonus and I only have to wager it 25 times and I'll be able to withdraw it. Another thing I like about the casino is the extensive game collection which spots video slots, jackpots, and live dealer games. I've only been playing live roulette and blackjack for some time now, but I've only found luck in the latter game. So far, I've stacked up €123 but I don't think I'll be withdrawing it anytime soon. Imagine, I tried to make a withdrawal and then an absurd verification popped up which is a big letdown. And here's the thing, I actually don't mind verifying my ID, but when it takes more than 72 hours, you start thinking that these people don't want you to have your funds.
The support section could be better, as even the live chat agents aren't the most informative.

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