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Casino.com

Casino.com

8.5Our score

Custom-Made Live Dealer Games

Not accepting players from: Virginia - United States

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Casino.com Details

Choose the right casino

Game category:
Slots, Jackpots, Live Casino, Table Games, Sportsbook, Virtual Sports
Deposit methods:
Languages:
English, Italian
Restricted countries and regions
Available countries
Casino type:
iGaming Company:
Mansion Europe Holdings Ltd.
Live chat:
Yes
Withdrawal methods:
SkrillMaestro View more  PaysafeCard, PayPal
Withdrawal Times:
Withdrawal timeframe e-wallets: 24-72 hours
Withdrawal timeframe credit/debit cards: 3-5 days
Withdrawal timeframe bank transfers: 3-7 days
Withdrawal timeframe cheques: 14-28 days

Pros

  • Most popular gaming titles
  • Incredible jackpots
  • Lucrative promotions and VIP system
  • Multiple gaming platforms for desktop and mobile
  • Regulated in Gibraltar

Cons

  • No live chat customer support
  • Limited access to the VIP program
  • Minimum deposit not mentioned

With around 800 games, Casino.com might not be the biggest gaming operator, but thanks to the quality of titles they included, this site has managed to find its place as a firm favorite among some punters. Lucrative bonuses, attractive games and professional customer support are only some of the features that could convince you to start playing on their website. As a global operator, present in most major markets, Casino.com guarantees superb playing experiences you’ll be enjoying in years to come. It is regulated both in Gibraltar and in the UK.

Casino.com review

What to expect at Casino.com:

  • Vibrant slots and progressive jackpots
  • Custom-made games with live dealers
  • Variety of payment methods, including e-wallets
  • Mobile and desktop interface
  • Regulated gaming platform

Table of Contents

Game Selection

Let’s get real: 800 games is not an impressive number of titles, especially for an online operator in the 21st century; but if there is one thing at which this site excels - it’s the quality of the titles. Casino.com games are more than a bunch of randomly added releases - they are a selection of top titles by most popular providers like NetEnt, Microgaming and QuickSpin. So, it doesn’t really matter whether you want to play table games, slots or jackpots, simply use filters and the search bar and you’ll find the most attractive releases delivered right to your fingertips. 

Slots and table games

Slots are insanely popular, so it’s no wonder Casino.com decided to focus primarily on delivering these games with captivating storylines and adorable characters. They added their fair share of classics, like Wolf Gold and Book of Dead, but you can also count on some new releases - just look for the green tag, placed in the upper right corner on the image displaying the slot. Queen of Wands by Playtech was, during the writing of this review, one of the latest additions to their portfolio that managed to captivate the imagination of thousands of users. It is as simple as can be which means it will surely attract many newcomers, but it also offers great features like 1,000 times bet multiplier which will intrigue high rollers. Let this charming fortune-teller bring you a fortune! 

The table games this operator decided to add will be more than enough for most punters who enjoy classic gambling entertainment. This category is dominated by roulette and blackjack, but if you want to experience other games as well, you better focus on tables with live dealers. Our favorite was Age of the Gods Roulette, a game that combines a popular progressive jackpot slot with the classic game of roulette. This is truly a game worthy of roulette gods, as you can score incredible multipliers to boost your winnings! 

Jackpots at Casino.com

With more than plenty progressive jackpot slots, this is one of the best jackpot sites you could sign up with, simply because it offers something for everyone. Most games will also deliver you information on the size of the prize pool, even before you sign up. Many pools range from several thousand to several million euros. Those who prefer slots inspired by ancient times can enjoy several installments of Age of the Gods saga, while true old-school punters won’t miss out on Mega Moolah. There is also the relatively new jackpot series Kingdoms Rise by Playtech that evokes Tolkien’s Silmarillion, as well as George Martin's The Song of the Ice and Fire. So if you are really into magical creatures and fantasy worlds, you’ll be thrilled with these progressive jackpot slots.

Filmophiles will definitely love Grease over any other title. Inspired by the hit classic set in the 1950s, this game has Danny and Sandy’s jackpot that guarantee some good time. For something more relaxing try the Geisha Story, about the love between a beautiful geisha and a brave samurai, but don’t complain if you get excited thanks to all of those free spins and bonus games you are about to win! 

Live Casino games

Games with live dealers provide a unique opportunity to deliver the most incredible and lifelike gaming experience, so no wonder so many online operators added them to their portfolio. And to improve their offer even more, Casino.com created custom-made live roulette, blackjack and VIP blackjack with their own dealers. What a great way to start live gaming! Furthermore, there are a small number of Playtech games with live dealers, including roulette, blackjack, as well as several types of baccarat. There is also Spin a Win, a gaming show similar to Wheel of Fortune, and that is about it. 

Is this the best live tables section that can be found online? Not really, but it is a nice place to start, especially for beginners who first need to master basic variants only to discover more advanced ones later. We would especially love to see more gaming shows as they are highly entertaining. Our favorite game in this section is Prestige Roulette, an amazing live tables game with professional dealers that has multiple cameras that allow you to see even the smallest details on the table. The range of bets from €1 to €5,000 makes it interesting for all punters, no matter their playing experience. 

Casino.com welcome offer

The Casino.com bonus for new punters consists of two parts. First, immediately upon registration you will receive 20 Casino.com free spins that you can use on the Age of the Gods slots, which is amazing. You don’t even have to make a payment, only sign up! The second part is the classic deposit bonus, available upon the first payment you make. You get 100% up to €400, plus 180 free spins that can be used on the same game series. To sum things up: all new customers get up to €400, plus 200 free spins. 

There are probably more lucrative bonuses than this one all over the internet, but it is important to understand that it’s not all about the size of the bonus. Unlike many other online establishments, this company decided to create a decent offer, with a no deposit bonus which is a rarity in this day and age. Furthermore, the free spins are related to one of the most popular slot series in history, not to some bizarre and obscure game no one has ever heard of. The only ones who could feel a minor disappointment are live punters, as there is no special bonus for them. 

Bonus terms and wagering requirement

Bonus terms can be found right below the offer which is amazing. They are pretty detailed and useful, but we decided to list the most important requirements, anyway. All free spins must be wagered 20 times, and maximum winnings are capped at €100. This amount will be added to your balance as bonus money. The deposit bonus that is part of the welcome package requires at least €20 deposit and must be wagered 40 times before the withdrawal. The welcome bonus is available for 30 days, which is longer than with most other websites. 

When playing the bonus, it is best to rely on slots and scratch cards as they contribute 100%, while pai gow, red dog, casino hold’em and most kinds of roulette bring 25% to the table. Most table games contribute only 20%, some 5% and there are also games that won’t add anything at all. For more information, make sure to visit their bonus terms. 

Virginia - United States Casino.com bonuses

Enjoy gambling in moderation – only play with money you can afford to lose
Type
Amount
Wagering Requirement
Claim

Free Spins

20 Free Spins
20x (b)
-

Welcome Bonuses

100% up to €400 + 180 Free Spins
40x (b) + 20x (fs)
-
Type

Free Spins

Amount
20 Free Spins
Wagering Requirement
20x (b)
Type

Welcome Bonuses

Amount
100% up to €400 + 180 Free Spins
Wagering Requirement
40x (b) + 20x (fs)

Choose your bonus to read the full bonus T&Cs
18+ Play Responsibly

Promotions and bonuses

Casino.com’s promotions will surely impress you. There are special competitions related to Drops and Wins games and a Gold Card Happy Hour that brings you up to €5,000 extra with Casino.com Live Blackjack. All you have to do is get one of the two golden cards. Players who make a deposit on Tuesdays and wager it three times get a special €5 bonus plus five free spins. Use the Casino.com bonus code: TUESDAY. Blackjack fans can win up to €1,000 in pure cash if they hit four consecutive blackjacks on a Live Blackjack table. 

It looks like this operator really knows how to create some good offers that will keep players happy and engaged. There is also a special VIP loyalty program that brings you special perks and benefits. Unfortunately, the VIP program is not available in all countries, and we hope they will change this in the future. 

Usability

The desktop platform is an instant playing interface that doesn’t need to be downloaded, as you can access it directly from the browser on your Apple computer or Windows PC. We also noticed they mention the downloadable platform, however, the automated download didn’t happen (as they announced) so maybe that was outdated content. Thanks to a cool combination of white, black and orange, this operator made sure you can easily notice all the most important elements on the platform without much fuss. 

Games are neatly organized in categories and accompanied by high-resolution pictures that represent them. One small downside is there are no free demos for unregistered customers, meaning you will have to play the demo somewhere else, only to return and sign up with Casino.com, which is, as you can imagine, quite an ordeal. The platform loads pretty quickly, and we experienced no delays or long loading times that might affect your gaming sessions. Of course, some games load faster than others, but that all depends on the quality of graphics and sound effects. 

Mobile Casino

Casino.com mobile casino is as good as the desktop version. The intuitive interface is optimized for all modern browsers and can be used with no additional installations and updates. But, if you prefer more direct access, you can also get iOS and Android apps from your app store. Just make sure to follow all steps as described on the website, and double-check you are using instructions for your type of device, so you don’t end up all confused and frustrated. Most punters prefer one type of mobile gaming over the other, and it is up to you to decide what suits you best. 

The mobile-optimized website is simple and easy to use, with intuitive navigation and beautiful pictures. In terms of style, it corresponds to the desktop platform with a couple of smaller adjustments so it is adjusted to playing on mobile screens. 

Casino.com Help and Support

The customer support is available via phone and email, and if there is one thing missing, it’s live chat. We hope they will add a live chat feature in the near future as it is the simplest and easiest way to communicate with your operator. Customer support operates 24/7. 

These are the main categories in the Casino.com FAQ:

  • Getting started 
  • Protecting you first
  • Casino settings and game options
  • Online casino games rules and help
  • Casino.com sports
  • Promotions, casino bonuses, and loyalty
  • Cashier
  • Technical

Deposits and Withdrawals

The availability of payment methods will depend on the country you are based in, but there is no need to worry, as you can always use some of the most popular banking methods. In their Payment section, you will find a list of transaction methods per country, as well as methods for worldwide users. This operator included many different credit cards, pay per phone and e-wallets, so we are sure you will find some methods you’ll love. The minimum deposit is €10, and everything related to withdrawal is determined by the Withdrawal Policy. 

For example, all VIP players have much higher maximum withdrawal limits: for VIP players it is €30,000 per month, processed within 2 days, while non-VIPs must wait for 3 days, and have a limit of €15,000. You can only withdraw using previous depositing methods, and the company kindly informs you that bigger withdrawals may sometimes take up to 5 days to process. Their Withdrawal Policy is very informative and helpful but fails to deliver one crucial piece of information - the minimum withdrawal amount, which is a bit odd, especially for a top-tier gaming site like this one. 

Verifying your Casino.com account

Before the company processes your first payout request, you will have to verify your identity. This simple procedure only takes up to 72 hours, which is more than reasonable. You will have to deliver a valid photographic ID (ID card, driver’s license or passport), photo of your credit cards used (as instructed on the website) and proof of address (utility bill or bank statement). The company also informs punters they may have to provide additional documents if it’s required (maybe even notarized copies), and recommends you send all the documents via email, but you can also use fax and post. 

Security and Licensing

For worldwide players, Casino.com is operated by ONISAC Ltd that holds a Gibraltar license and for players from the UK by Mansion Europe Holdings Ltd licensed by UKGC. They also added some pretty cool security measures, like Firewall and RSA encryption, which makes them incredibly safe. While we haven’t found any information on RNG fairness certificates, they do provide some solid information about what RNG is and how it is calculated. 

Considering this operator has two valuable licenses by diligent regulatory authorities, as well as some innovative safety and security solutions, we can say that it is fair and honest, even though it doesn’t have any eCOGRA certificates

Conclusion of Casino.com review

Ok, here’s the deal - your experience with Casino.com will highly depend on the country you are playing in. In some markets, they only offer around 200 games, while in others they have a fine selection of over 800 titles. Furthermore, the VIP program is not available in all countries, which is a shame. Payment methods will depend on your location as well. So, this operator is much like real-estate: it’s all about the location! If you are among the lucky ones who live in some of the most prestigious gaming markets, there is no reason not to deposit with them. They seem like a fun, reliable, trustworthy and legal company that also delivers some cool perks and benefits, not to mention the good old welcome bonus.

Downsides worth mentioning are the lack of live chat, which is considered to be the easiest and most convenient way of communication with any website, and no information about the minimum withdrawal limit, so you better double-check with customer support on that.

Pros

  • Most popular gaming titles
  • Incredible jackpots
  • Lucrative promotions and VIP system
  • Multiple gaming platforms for desktop and mobile
  • Regulated in Gibraltar

Cons

  • No live chat customer support
  • Limited access to the VIP program
  • Minimum deposit not mentioned

Screenshots

Casino - FAQs

  • The number of games available at Casino.com is increasing all the time, but at the time of writing this Casino.com review, we counted more than 800 games. The game category you’ll find the largest selection of games in is the Slots category.

  • Yes, there are several progressive jackpot games to choose from at Casino.com. You’ll find the full selection in the casino lobby, and you can also read more about the jackpot games we found in our review of the game selection at Casino.com.

  • Yes, there is no need to download games or any software to be able to play at Casino.com. You’ll have to wait for the game to load before it opens, but this only takes a second or two. After that, you can play without any delays or additional loading time.

  • Yes, Casino.com does have a gambling license, but which one you will be playing under, and if this is considered a valid license, depends on your country of residence. When you go to their website you should scroll down to the bottom of the site, and there you’ll see the license information from players in your country.

Neil Gagnier

From
Reviewed on February 18, 2021
The slots collection is really impressive as I've been able to play as many progressive jackpots as I want. Besides that, the table games collection is quite nice as heck too, with the likes of blackjack and baccarat popping up. From my own POV, I think the welcome bonus is interesting enough. For example, I won 20 free spins on Age of the Gods just by signing up here. Followed by that, I won €50 plus 180 bonus spins to play around with when I deposited the same amount. Definitely not a bad way to start things off. I wouldn't download any software even if I was given the option because the web-based platform has been efficient. Not only do I need my browser alone to access games, everything has been loading up quickly enough.
I'm not anticipating having to bet my bonus winnings 40 times just to withdraw it. The average is around 30 times so I don't know how the casino arrived at their number. At the least though, I've got 30 days to beat the wagering conditions from the winnings.

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