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CasinoSecret

CasinoSecret Review

Casino Secret is an online casino that likes to keep everything about it top secret, as their homepage offers little useful information about it.

Our rating
Game Selection
Bonuses
Usability
Customer Support
Payment Methods
Security & Licensing
Pros & Cons
Customer support available
Slow customer support
Available on desktop & mobile
Complicated bonus terms
Easy to use interface
Licensed and regulated casino
Safe payment solutions

Bonuses

Casino Secret Bonus for New Customers 

No matter whether you only play from time to time, have a regular session every day, or maybe have never played at an online casino before, we bet you want to make the most out of the money you have at your disposal. That is also the main reason why so many players love when casinos offer them promotions without the need to deposit any money. A Casino Secret no deposit bonus is not a common occurrence, and it can be quite difficult to find. In case you are eligible for one, GoodLuckMate will inform you about it on this very page!

But, what can you get if there is not a single no deposit bonus to claim? The Casino Secret welcome offer is created for all gamers who choose to make a deposit for the first time. And if you are eager to see what awaits you, we’ll get right to it! 

Generally, the operator doesn't seem into standard money bonuses. So, they often offer some cool variations that may get you a deposit match, free spins, or even a cashback. All you have to do is make a deposit – no Casino Secret bonus code is needed.

Bonus Terms

Here are some basic things you have to know before you start playing your welcome cashback offer! All Casino Secret bonuses come with bonus terms, and you can read them by clicking the appropriate category in the FAQ section, or via the button within the offer description. 

The bonuses are typically activated automatically after you make the payment. The amount you have to transfer is not something worth worrying about. The same requirement is imposed by most companies operating on the worldwide casino scene. All maximum deposit limits will be introduced to you after you register with the casino.

From what we've seen so far regarding any Casino Secret match bonus deals, you don’t have to worry about any wagering requirements, as the money you get back is yours to keep. Withdraw it, play it again, or just let it sit for a while – it is up to you what you’ll do with it. This makes it more than fair, and a perfect opportunity for customers who need some sort of safety net during their first days with the gaming brand.

Again, these rules may change. That's why it's always best to read the exact terms and conditions yourself.

Ongoing Promotions

Now, this is where things really are beyond belief! Casino Secret promotions are simply breathtaking, and most of them won’t ask you to apply any Casino Secret promo codes

Which type of online casino bonuses you can get vary, so don’t hesitate to delay your payment for a day or two to get the deal that works best for you. When we say these offers are made to impress, we really mean it! Depending on the active deals, you can get a handful of Casino Secret free spins or partake in a special competition with an astonishing prize pot.

On some days, you may get cashback, other days there may be deposit match offers. The site also has specialised bonuses like deals for the live dealer section or deals for slot fans. Think what you want of these offers, but we can guarantee you that there is always something going on at Casino Secret. Plus, taking part in the promotions offered at this casino is easy since, generally, no Casino Secret bonus codes are required!

Game Selection

When it comes to games, Casino Secret is really a superb gaming platform. There are over 1,000 titles included, provided by over 10 popular software companies such as Netent, Play’nGo and Red Tiger. All games are organized in a drop-down menu you can use to simply navigate their library, and we especially like the fact they added some useful filters. For example, you can choose the “cashback classics” filter to find vintage slots that have the cashback feature available. Almost every game has a free demo version you can play without risking the real money you deposited on your account. 

Slots and Table Games

As already mentioned, gaming titles included on this site are all provided by prestigious software companies. It is incredible how many different types of slots Casino Secret managed to add to their portfolio. Whether you prefer historical themes, great adventures or romantic storylines, this site will make your gaming wishes come true. In this casino, you can play true evergreens like Book of Dead, John Hunter series and Crystal Ball, or you can spin some reels on recent releases that can be found in a special category. While browsing the New Games section, we noticed Blinged, an innovative Chola-themed slot that was released earlier that week. Impressive!

Table games are a section dedicated to all your favorite classics. With 21 titles available, it isn’t the biggest in the world, but still manages to provide just enough diversity that you don’t get bored. You can play eight variants of blackjack (we suggest you try Casino Secret custom made blackjack game by Relax Gaming), five types of roulette, as well as baccarat, dragon tiger and several other games, including some tv shows. Unfortunately, we haven’t noticed any video poker titles, so if you are a fan, look for them elsewhere. 

Cashback Games at Casino Secret

As you probably know, cashback is a special promotion in which the casino gives you back a small percentage of your losing bet. Casino Secret took this entire business model to a whole new level and created two subcategories of games that support cashbacks. There are Cashback Classics and Secret Cashback games you can play to get some of your hard-earned money back. But what is the difference between these two categories? Despite our best efforts, we didn’t manage to figure it out, and the operator failed to provide any concise explanation. The only feature we noticed that could explain why some slots are considered to be secret, and others not, is an interactive curtain you can open to discover the Secret Cashback games, and Classics include older titles.

Cashback games are marked with a small icon representing a bag full of money, so it won’t be difficult to notice them while going through available games. We love the fact this casino decided to add both some popular and lesser known titles to their cashback list. You can earn some money back while playing the Tower of Power, Ancient Magic, Ancient Riches, Hawaiian Dream and many more. Overall, there are 25 titles in the Classics section, and 12 slots in the Secret section. 

Live Casino Games

If you like, you can also play games at tables with live dealers without ever leaving your home. And how, you may ask? The answer is a live casino, a special category of games that are live-streamed from luxurious casinos and professional studios where real dealers use real cards and other equipment. Their actions are transferred to your computer thanks to advanced technologies that work without a single issue. All 67 live casino games available at Casino Secret are provided by Evolution Gaming, one of the most popular live gaming software companies in the world. 

Players who love blackjack will enjoy Casino Secret as it delivers over 35 variants of blackjack, one of the most popular card games in the world. And for those who don’t like counting cards, Casino Secret and Evolution Gaming prepared many versions of roulette, baccarat, tiger dragon and gaming shows. We especially enjoyed Double Ball Roulette, an innovative take on the French classic, and Speed Roulette that is played at a much faster pace than the original. One thing that is missing at this live casino is a wider selection of baccarat and other card games, as it seems blackjack is considered to be a top priority.

Casino Secret Games Lobby

Game selection at CasinoSecret

Usability

Casino Secret has designed a very attractive platform in refreshing shades of blue and white. The website offers an interesting approach towards gaming, as it doesn’t focus on games as much as the house itself. To find out more about the games they have to offer, make sure to click the logo in the header of the website, as it will take you directly to the playing interface, and you can research games, new slots and all other forms of gambling entertainment this casino has prepared for you. 

Is this website easy to use? Not really, especially for beginners and those expecting the usual gaming website layout that goes something like this: 

  • Bonuses and promotions
  • Games
  • Additional information

It takes some effort to figure out Casino Secret, and not all players are ready to do so.

Mobile Casino

Casino secret mobile platform is not app-based, but an instant mobile website accessible from both Android and Apple devices. Simply open your favorite mobile browser (in most cases Chrome or Safari), and type the domain - you will be immediately connected with your playing platform. The design follows the same idea as the desktop platform, so if you already know how to use the desktop interface, mobile gaming with this website will be a piece of cake. 

There are some minor differences, but nothing that could affect the user experience. For example, on a mobile playing platform, all games are listed three in a row, while the desktop platform supports four games in a row. All games and features are exactly the same, as well as payment methods.

Casino Secret Mobile Usability

Screenshots
CasinoSecret screenshot
CasinoSecret screenshot
CasinoSecret screenshot
CasinoSecret screenshot

Customer Support

Casino Secret customer support can be reached via live chat and email. When it comes to live chat, agents really take their time - it took them over 30 minutes to respond and provide an answer which wasn’t even sufficient. After that, we didn’t even bother to ask for an additional explanation. 

These are the main categories in the Casino Secret FAQ:

  • Registration and login
  • My account
  • Welcome cashback
  • Instant cashback
  • Tournaments
  • Account verification
  • Responsible gambling
  • Technical questions
  • Bog winners
  • Promotions/Actions

Payment Methods

Casino Secret supports a whole plethora of payment methods, including credit cards. You can use bank transfer, Visa, MasterCard, ecoPayz, PaySafeCard and Sofort. The company will charge you a processing fee for all credit card deposits if you deposit below a certain amount without mentioning the exact amount required. They say the fee won’t go over 2% of the deposited amount but reserve the right to charge more. Casino Secret also keeps the right to charge fees on low withdrawals, and consecutive withdrawals in a single week. In addition to that, they charge fees on all withdrawals that include deposits that haven’t been wagered at least once. 

The minimum deposit at this site is €10 for eWallets, which is more than reasonable, and the maximum win on any of their games is set at €500,000. We haven’t found any information regarding withdrawal limits, something that can be considered a bit non-transparent, especially since the company charges fees for almost every payout you request. And while 2% is not an amount that will make you bankrupt, fees tend to accumulate over time and once you do the math - it is much better if you can avoid them. 

Verifying Your Casino Secret Account

Casino Secret requires every player to verify their account. They process the documents within 48 hours, and the entire procedure is well explained. The company suggests sending photos of the required documents, so everything is visible. Photos are uploaded on a special part of the platform, accessible via a link. All players must submit: 

  • Email address, the same one they used during the registration process
  • Proof of identity - passport, driver's license or ID card - both front and back
  • Proof of address - bank statement or an invoice from public service - no older than 3 months; full name and address must be visible

All photos must be in color, no bigger than 25MB, and in one of the following formats: JPEG, JPG, GIF, PNG, TIF, TIFF, WebP, JFIF, or ICO. 

Once you take all the pictures you need, simply upload and submit them. After everything is verified, you will get a response via email informing you whether or not everything is ok.

Casino Secret Payments Withdrawals

Security

Casino Secret is owned and operated by CS Litto LTD, a Malta-based company, that also holds the Malta Gaming Authority license, issued in 2018. The entire website is protected by using the Secure Socket Layer technology, which uses encryption to keep your data safe. What it does is, basically, transforms all the data you transferred into an encrypted message that can be decoded only by the company's systems and protocols. Even if someone gets their hands on your data, it will be completely useless, as it would read like a random set of numbers and letters. 

Unfortunately, the company fails to deliver any useful information regarding their RNG and how it is tested and maintained, which means you can never be sure whether or not the games are rigged. Considering they are a regulated gambling firm, one would expect to find some details about their fairness practices.

Final Verdict

Casino Secret is, in many ways, an unusual casino establishment, and a patchwork of both good and bad business practices. Their homepage serves as an advertisement for their company and the welcome bonus, which is not a bad thing but will surely leave a punter or two completely puzzled and confused. On the other hand, their welcome bonus system is interesting, innovative and seems like a fun deal.

Still, they seem to neglect some important aspects of their business - there are no concise, easily available bonus terms that explain the wagering requirement for every type of bonus. Furthermore, they charge fees on almost every transaction you make which is out of this world, especially considering the majority of casinos today support instant and charge-free withdrawals 24 hours a day. Casino Secret is not as popular among punters and it is easy to see why. In many ways, it fails to meet the needs of modern players who like instant access with not much effort, clear and easy to understand playing conditions, as well as cheap and fast money transfers.

Casino Secret Online Review

What to expect
  • Interesting welcome bonus
  • Desktop, tablet and mobile interface
  • Variety of payment options
  • Special tournaments with great prizes
  • Games by reputable providers
Borina Kopcic Pandur
Borina Kopcic Pandur
Last Update: 01 Sep 2023
Borina Kopcic Pandur is a skilled and imaginative writer with years of experience in the gambling industry. As a writer for GoodLuckMate, she specializes in crafting detailed and engaging casino reviews that offer a fresh perspective on online gambling. With her unique writing style and profound industry knowledge, she provides readers with expert evaluations and insightful perspectives.
Nerijus Grenda This article has been Quality Assured by Nerijus Grenda
Game categories

3 player reviews

Benita

The casino is easy enough to access, and this is even though I bet through my iPhone 8. In fact, all I've ever needed to play my favourite games have been a browser. I've tried the desktop experience once too, and it was nice enough. I like being able to deposit โ‚ฌ10 to play here because I've bet at places that wanted me to put in as much as โ‚ฌ50. Needless to say, I only played the demo and then left. To verify my account here, I just had to submit my email, passport, and a proof of address in the form of my water bill. From there, it didn't even take up to 36 hours for them to go through my details and send a confirmation message. The live blackjack selection here is what I would call world-class and that's because I've found everything from low to high-roller tables.

I don't advise anybody to give the live chat a try because of their poor response time. In my case, I waited for almost 20 minutes and even their answers weren't that useful.

Emese.

I could easily launch casino through a smartphone and laptop without the need to download any application. And talking about the customer support, the live chat is the fastest as talking through email, in comparison, takes up 48 hours for an answer to come through.Game variety hasn't been bad since I found a few video slots to call favourite within a few days. The table and live games are also not bad, but I haven't had time to go through those yet. I only need to wager my winnings from the bonuses 30 times before I can withdraw it. I like the minimum deposit limit of โ‚ฌ10 since it's easy to deposit.

The live chat takes forever to respond (up to 30 minutes in fact), practically wasting my time every time I open a new chat room with them. I didn't find the website that easy to navigate when I first signed up but now, accessing it down to the customer support page is too easy.

Einar

The variety of games I found in this casino is definitely not the best I've seen gambling online. Luckily, the game categories the casino has (video slots and live games are the ones I looked into) don't lack in variety. In regards to the video slots, the Book of Dead slot has awarded me quite some wins (I won โ‚ฌ25 and โ‚ฌ17). The welcome offer is also nice, awarding free spins and bonus cash but I've only got eyes for the wagering requirements. And to that, colour me impressed as I found out I only need to wager winnings from my bonuses 30 times and I'll be able to withdraw it. There are other bonuses, including a tournament, but I haven't had the time to go through any for now. Casino Secret launches well on all my devices including my iPhone X and laptop. I also don't need to download any application before I can play since my Firefox Mozilla does the job seamlessly.

I have only had the time to use the customer support for a bit, but I know all the options are disappointing because even the live chat only answers after 20 or more minutes.

ReviewsShare your experience with CasinoSecret
Leave your feedback
Q: 

Can I play live casino games at CasinoSecret?

A: Yes, there is a live casino at CasinoSecret. Youโ€™ll be able to play all the popular table games, such as blackjack and roulette, with a live dealer. Go to the casino lobby to see all the available tables provided by Evolution Gaming.
Q: 

Does CasinoSecret have an FAQ?

A: Yes, CasinoSecret has an FAQ page, and there youโ€™ll find answers to all the questions players frequently have at CasinoSecret. If you canโ€™t find answers to your questions on that page, simply contact their support department.
Q: 

Is there a fee for depositing at CasinoSecret?

A: Yes, some payment methods available at CasinoSecret are not free to use if you deposit under a certain amount. Youโ€™ll be able to see the exact fee on the cashierโ€™s page.
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