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Casiplay

Casiplay

9.5Our score

Generous Welcome Bonus Available

Not accepting players from: Virginia - United States

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Casiplay Details

Choose the right casino

Restricted countries and regions
Available countries
Casino type:
Live chat:
Yes
Withdrawal methods:
Skrill View more  EcoPayz, Direct Bank Transfer, Easy EFT, Entropay, PayPal, Skrill 1-Tap, Trustly
Withdrawal Times:
Withdrawal timeframe e-wallets: 0-1 hours
Withdrawal timeframe credit/debit cards: 3-5 days
Withdrawal timeframe bank transfers: 5-7 days
Withdrawal timeframe cheques: Not offered

Pros

  • Popular slot titles and a great range from impressive developers
  • Impressive Live Casino function
  • Very nicely branded
  • Good mobile functionality

Cons

  • Limited table games
  • No dedicated mobile app

Enjoy endless amounts of fun at Casiplay where you can sample all of the delights that this online casino has to offer. There is much to like about Casiplay, including a generous amount of slots and games, as well as an enticing welcome offer and a range of ongoing promotions.

Casiplay review: our verdict

What to expect at Casiplay:

  • A wealth of slots and casino games from notable game providers
  • Licensed by the UKGC and MGA
  • Highly attractive welcome bonus
  • Range of payment methods available
  • Impressive Live Casino

Overall, Casiplay is a well presented online casino with a nice feel to it and importantly easy to navigate both on desktop and mobile, which is ideal for new players. There are a lot of positives to take out of Casiplay, including a great range of slots, highly impressive Live Casino online suite and a generous welcome bonus. 

One area where it could perhaps improve on is the amount of table games that it has available because this is currently very limited. It does make up for it in the Live Casino area of the site, however, those who enjoy playing table games without having the live experience might be slightly disappointed. This though is only minor and it could well be something that is improved upon in the future.

Casiplay Promotions and Bonuses

New customers at Casiplay can benefit from a considerably generous welcome bonus when they sign up, with as much as €800 on offer in addition to 100 extra spins. Like most welcome offers in the industry, this is broken down into stages as highlighted below:

  1. First Day Deposit: 100% matched deposit up to €200 plus 30 free spins
  2. Second Day Deposit: 50% matched deposit up to €200 plus 20 free spins
  3. Third Day Deposit: 50% matched deposit up to €200 plus 20 free spins
  4. Fourth Day Deposit: 100% matched deposit up to €200 plus 30 free spins

Your 50 first free spins will be given on the slot Starburst, while you’ll be able to play for free on the slot Book of Dead the third day. The last 30 free spins you’ll find in the game Gold King. Each set of free spins are only available for 24 hours, so make sure you play them before they expire. The value of the spins is determined by the minimum bet available in the slot, which for these games mean you’ll be spinning the reels with a €0.10 bet. 

Bonus terms and wagering requirements

The wagering requirements at Casiplay is 35 times and you must meet this within a period of 21 days.

One thing that is important to remember, however, is that the welcome bonus only works for deposits that are made which are for the value of €20 or higher, while every allocation of free spins must be used within 24 hours of receiving them.

If you make a deposit using the Skrill or Neteller payment option and made wagers that were equal to or greater than €2.50 per bet prior to the wagering requirements being met, Casiplay reserves the right to withhold any amount which is greater than your original deposit if you attempt to make a withdrawal.

It is also worth noting that with regards to the free spins which are received as part of a deposit offer, that if you initiate a withdrawal of your deposit amount before you have wagered all of it, you will lose your free spins.

Virginia - United States Casiplay bonuses

Enjoy gambling in moderation – only play with money you can afford to lose
Type
Amount
Wagering Requirement
Claim

Multi-tiered Welcome Package

100% up to €800 + 100 Free Spins
35x (b)
-
Type

Multi-tiered Welcome Package

Amount
100% up to €800 + 100 Free Spins
Wagering Requirement
35x (b)

Choose your bonus to read the full bonus T&Cs
18+ Play Responsibly

Game Selection

Casino, Live Casino and Jackpots

When it comes to what is on offer at Casiplay, you have a choice of a great variety of casino products, with hundreds of slots and table games combined available for you to play. All in all, there is a comprehensive amount of slots and games available which is complemented by a search bar feature which lets customers look for their favourite game in order to save time! Let’s take a more detailed look!

Slots and table games

It is hard to not find a slot that you will love at Casiplay due to the sheer amount that is available from a host of quality game providers. 

Players can choose from a range of the traditional favourites such as household names like ‘Starburst’ and ‘Gonzo’s Quest’, courtesy of powerhouse NetEnt, as well as Thunderstruck from the equally prominent Microgaming. In addition, players can also find slot titles that are based on a particular theme, which have become increasingly popular over the last few years, especially those that depict a particular chapter in history.

For example, there are a range of Egyptian-themed slots such as ‘Mighty Sphinx’, however there are also a lot more based on many other topics! Most slots offer you the ability to play in ‘demo’ mode which means that you can get used to it first before wagering any real money.

What is also highlighted is that when you scroll through the different slots which are available, you will find that new games are well highlighted, with these labelled as ‘new’ in the top left hand corner, with a blue background.

When it comes to table games, customers can enjoy in excess of 15 different ones, with many available in a range of themes. For example, there are nine versions of blackjack, and of course, Casiaplay has several types of roulette as well. 

Jackpot Games at Casiplay

You will certainly find a host of jackpot games at Casiplay, however there is no separate section for them on the website. 

Despite this though, when you are scrolling through the slots, these are easy to identify and are typically listed near the top in order to save you time. With prizes on offer which ranges from five to seven figures, each progressive jackpot differs in style, so there is something to appeal to everyone!

The slot titles that jackpots are available with all vary (and some change from time to time), however currently, there are very few available and it does mean that you do have to keep a sharp eye out to find them. 

Live Casino

From a live casino perspective, Casiplay has an impressive amount of titles on offer to enjoy - in fact, well over 100 and these vary in different forms as well as themes. 

Every live casino game has been carefully selected to make sure that these provide the player with the perfect blend of a real life casino experience that they can enjoy from the comfort of their own surroundings on their preferred device. 

From numerous versions of blackjack, roulette and baccarat, you can also find ‘Dream Catcher’ and ‘Football Studio’ from the highly innovative Evolution Gaming.

In the live casino section of the site, one of the good things about it is that there are sub-categories which relate to the choice of games available which include ‘all games’, ‘blackjack’, ‘roulette’ and ‘baccarat’. It is also worth factoring in that at certain times of the day, there might be more players taking part in a particular game, based on the different time zones and regions that Casiplay operates in. 

There are also differing amounts of the multiple versions of these under each category, however under ‘all games’ you will find more niche games as referred to above such as those titles that are created by Evolution Gaming.

Deposits and Withdrawals

At Casiplay, players have a variety of options available when it comes to deposits and withdrawals. This includes Mastercard, Maestro and Visa, which are essentially the most common, however, e-wallets have also become increasingly popular over the last few years. 

Customers at Casiplay, can choose from PayPal, Neteller, Skrill and ecoPayz which are the most popular ones which are available and the advantage of using these is that it adds an extra layer of security to your banking. In addition, for those who are particularly security conscious, there is also the PaysafeCard method available. This however, cannot be used as a withdrawal method. There are also several other options for players to choose from, and once you’ve logged in to your account and go to the deposit page you’ll be able to see all payment options available to you.

Although most deposits are invariably instant, some withdrawal methods can take longer depending on a number of reasons, which can range from what bank that you use, the time of the day and whether there are any bank holidays during the typical waiting period, however, most typically e-wallet withdrawals are instant, while other methods can take up to 5 business days.

Verifying your Casiplay account

All players at online casinos will at some point have to complete an account verification, which is known as a KYC (Know Your Customer) verification. What this requires is for you to provide acceptable forms of ID (Identification) with a passport or photo driving license, as well as a proof of address. 

This is in line with international rules and directives regarding anti money laundering and funneling of money to terror organisations. It’s also a tool used to ensure Responsible Gambling which online casinos take particularly seriously as this helps to prevent illegal activity such as fraud or even underage gambling. When it’s your turn to verify your Casiplay account you’ll be notified by the casino, and you’ll receive detailed information about what it is you’ll need to submit. In addition to the standard KYC documents you might also be asked to verify the ownership of your payment methods as well as the source of your funds.

Security and Licensing

Casiplay reaps the rewards of being licensed and regulated by two heavyweights of the industry; the MGA (Malta Gaming Authority) and the UKGC (United Kingdom Gambling Commission). This means that players can rest assured that they monitor the activity of the site on a regular basis which gives them peace of mind that Casiplay are adhering to the strict legislation that has been implemented by these governing bodies. 

It should also be said that Casiplay has SSL (Secure Socket Layer) encryption, which is a robust, industry standard security protection which assists in keeping customer details private.

Usability

In terms of usability at Casiplay, the customer benefits from a relatively comfortable navigation process with the site being nicely functional. Perhaps what is most impressive is the striking branding and theme of the website which has great graphics and imagery, particularly in the top, revolving banner which helps to draw you in.

With the slots and table games also nicely presented and which operate without any glitches and with responsive load times (dependent on having a stable WiFi connection), it means that this helps to contribute to the overall experience that a player gets and increases their chances of returning.

Also, just as important; the CTAs (call to actions) stand out well, having a good balance of not being too intrusive but also easy to identify presented in a calming orange colour. 

Mobile Casino

If anything, it could be argued that the mobile site at Casiplay is even better than on desktop. It is clear that Casiplay has committed a considerable amount of time and effort towards making their mobile site as effective as it can possibly be for their customers, though there are a number of subtle differences which help to make the experience better. 

While the desktop site has a clear menu at the top of the page, with the different options laid out, on the mobile site, customers can access each option by clicking a drop down menu which cascades from the top left corner, which if anything, is a lot easier on the eye and much more navigational.

Furthermore, slots appear a lot more immersive on smartphones especially those which have impressive graphics (which accounts for at least 80% of the smartphone market) and this helps to make for a more intimate player experience overall. You also cannot fail to see the ‘sign up’ call to action (CTA), which governs a certain %age of the home screen, though with a nice balance of being easy to identify without being too intrusive. 

With both iOS and Android mobile sites available, it means this is functional across a number of devices (including tablets), however, perhaps one minor drawback is that the site does not have its own dedicated app.

Casiplay Help and Support

To get help at Casiplay, on the desktop site customers have to scroll to the bottom of the screen, where they will find a ‘Help’ and ‘FAQs’ option underneath a clear header called ‘Getting Started’. 

Before going through any of the other support options that are available, it is always highly recommended that you consult the FAQs option, because this can save you a significant amount of time, while also having the requisite information available for you.

These are the main categories covered in the Casiplay FAQs:

  • Privacy
  • Bonuses
  • Depositing
  • Cashing out
  • Submit documentation
  • Technical
  • Reward point program
  • General information

While the FAQs section has a considerable amount of information available, Casiplay also has a number of other options when it comes to customer service. Arguably the most effective is the ‘Live Chat’ feature, which allows players to speak to a contact centre representative via a chat box and ask any questions that they may want to know. 

At Casiplay, this is clearly highlighted on the desktop site, with a blue chat box fixed in the bottom right hand corner of the screen, though it is just as easy to find on the mobile site. Simply click on the menu icon and this appears at the bottom. Members of Casiplay, will find that Live Chat is fairly responsive; you can typically expect to wait between one to two minutes during busy periods.

Screenshots

zoe

From
Reviewed on November 01, 2020
I love the demo mode, though I haven't confirmed if you need an account to enjoy it or not as I signed up immediately. The video slot collection is one of the biggest I've discovered seeing as it covers everything from 3-reel slots to 5-reel variants. So far, I've been learning towards the latter category and I think I'll contribute to do so. Especially as I've won more €57 from Starburst. Evolution Gaming is pretty popular for its list of live dealer games, so I've been playing blackjack for quite some time now. It's been a little rewarding as I've won €15 with some patience on my part. I don't really have a choice but to enjoy the welcome bonus. At the least, it features low wagering requirements as I only need to wager my funds 35 times and I'll be able to withdraw it. I haven't found a website that's more easy to access than this one. Especially as I only need a browser to launch it on my old Android, never an app download.
The live chat option isn't the most informative.

Jane

From
Reviewed on October 26, 2020
Great variety of games, easy to register an account, excellent welcome bonus, great design and an welcoming interface! It is always a pleasure to get some fun with Casiplay Casino!

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