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Chanz

Chanz

8.0Our score

Top of the Line Welcome Bonus

Not accepting players from: Virginia - United States

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Chanz Details

Website:
Languages:
English, Swedish, Estonian, Finnish, Norwegian
Restricted countries and regions
Available countries
Casino type:
iGaming Company:
Live chat:
Yes
Pros
  • Social casino
  • Neat welcome package
  • Superb customer support
  • Mobile and desktop gaming
  • Great selection of popular games
Cons
  • The platform requires getting used to
  • Only basic FAQ

Chanz is one of the most unique and inspiring new casino brands that will take your breath away. First, this is not just another online operator but a social casino that allows you to connect with your friends and peers from all over the world. Second, the operator offers some of the best games by high-end providers, all on a beautifully designed platform that is available on both desktop and mobile. And third, who wants to miss the opportunity to claim some cool bonuses accompanied by free spins?

Chanz review

What to expect at Chanz:
  • Slots, card games, pool bets, and live gaming
  • Amazing welcome bonus
  • Seasonal promotions
  • Live chat support
  • Social media and casino in one
Table of Contents

Game Selection

All Chanz games are listed in a library that will be available to you after you register. Till then, you can take a sneak peek at some titles on the website. The great news is that this operator supports all kinds of games, including slots, card games, live dealers, and even pool bets. Pool bets are an interesting way of betting, in which all punters place their bets in a single pool, and those who guessed it right share the prize. Considering there are more than 1,000 titles available, you will have no trouble finding some games that will work for you.

Slots and table games

Slots are organized not only by the provider but also by theme (movies, sports, fantasy, etc.) which makes gaming even more fun, especially if you are into a certain type of slot. By signing up, you get access to NetEnt, Booming Games, Pragmatic Play, and Yggdrasil titles. Every time you enter the library, you’ll immediately get three suggestions: a hot release, a popular game, and a fun title, so you can save yourself some time trying to find a slot for that day. We tested all three suggested slots: Extra Chilli Megaways, Pink Elephants 2, and Valley of the Gods, and have to say we were impressed by them. 

If you are into table games, expect to see a bit of a mess in this category as it holds not only RNG titles, but live tables as well. Despite that, you will find a solid range of video poker, roulette, blackjack, and baccarat games. We had a great time playing Lucky Blackjack by Yggdrasil, an Irish-themed variation of the popular game played with 21 cards. There is also Dr.Fortuno Blackjack, which has a spooky vibe to it, but if you are brave enough to try it, you can even choose your position at Fortuno’s table. 

Jackpots at Chanz

Nothing beats a good jackpot! After all, those games give you a chance to trigger prizes so big, they can be life-changing. Unfortunately, Chanz jackpots can be hard to find, especially if you don’t know where to look. But, as always, we did the research for you! The most important thing is that you have to scroll all the way down to find some of the best progressive jackpot games available on the market. Click the link, and you’ll be redirected to the jackpots repository. There are several installments of the Mega Moolah saga, including Juicy Joker Mega Moolah, a title that is far less common than classic, Isis, Atlantean Treasures, Fortunium Gold, or Absolootly Mad (all available with Chanz), jazzy Jackpot Express and adventurous Jackpot Raiders, as well as provocative Playboy Gold Jackpot. 

You can also discover the African jungle by playing Great Rhino, a Pragmatic Play classic with two jackpots, or explore wilderness thanks to Wolf Gold, a similar game by the same provider but with three jackpots. The overall impression is that the selection of jackpot titles is quite pleasing, but you have to know where to find them, otherwise, you might miss them, which would be a shame. 

Live Casino games

Some players like colorful characters in slots and spinning reels, while others prefer a more authentic casino experience. To cater to the needs of many types of players, Chanz added a live casino as well. There, you will find many tables powered by Pragmatic Play, that deliver not only good old-fashioned casino fun but also some more advanced games you won’t find at land-based venues. But let’s start with must-haves first. There is roulette, blackjack, and baccarat. Most of these games can be accessed directly from the website, or you can opt for Pragmatic lobby instead. Whatever you do, you won’t be wrong, but keep in mind lobby usually supports even more tables. 

Standard games are too serious for you, and you need a breather? Try the Mega Wheel, a game with a money wheel in which you have to predict the next number the wheel will stop on. While you do so, you can place multiple types of bets and even chat with the host and your peers while you are waiting to see what Lady Luck prepared for you today. There is also Auto Roulette, as well as speed Roulette that tends to be more entertaining than traditional variants.

Chanz Games

Chanz welcome offer

All new players who join this brand get a chance to claim the Chanz bonus deal, spread across the first four deposits. In total, you get up to €100 and 300 free spins on dedicated slots; here’s how it goes! On the first deposit, you can redeem a 100% bonus, up to €100, and get 50 Chanz free spins on 7 Monkeys, a whacky jungle-themed slot full of monkeys of all kinds. On the second deposit, you get 50 spins on Esqueleto Explosivo, a Mexican musical slot that will make you dance. The third deposit brings 50 free spins on the Rift, a Thunderkick title full of mysterious symbols and imagery, and finally, the fourth deposit will be rewarded with 150 spins on Starburst, a NetEnt classic with a diamond theme that paved the way for many similar slots. 

It is clear that this welcome package won’t be attractive for high rollers, as you can’t get more than €100 in bonus money. However, slot aficionados will be simply delighted by 300 free spins on slots of all kinds. Chanz managed to find games that represent it best and created a perfect balance between slot blockbusters and lesser-known titles.

Bonus terms and wagering requirement

The first three parts of the welcome package require a €10 minimum deposit, while to get the fourth part of the deal, you have to deposit €20. You have to wager it 35 times within 30 days which is pretty manageable even if you don’t play every day. The maximum bet while playing the bonus is €2, and the maximum withdrawal for playing the bonus money is €500. You can wager the bonus only on slots. 

After reading Bonus Terms we noticed Chanz Casino mentions that you have to deposit €20 for every part of the bonus. After reaching out to support, they informed us that this is not applicable for the welcome bonus package. Just to be on the safe side, make sure to double-check and have it in writing before you claim any bonuses. We are not saying the agent was lying, but better safe than sorry. 

Promotions and bonuses

Chanz promotions are rather unusual, as there are no classic reload bonuses we are all used to. Still, every player can use a Chanz bonus code and activate special offers. This is done in a dedicated tab on your account. Furthermore, you can join races and competitions to win free spins and other prizes. Some of those races are only seasonal, but there are also weekly jackpots and tournaments in which you can win free spins. 

There are no VIP clubs or loyalty programs, and basically, you will have to play to get some additional perks and benefits. Considering loyalty clubs tend to be just a marketing ploy, with no real benefit for the customer, it is hard to hold a grudge against Chainz for not having any, especially because you still get a chance or few to get some rewards.

Chanz Bonus

Usability

Before we even start with this part, allow us to say once again that this is a social casino, so expect a somewhat different interface than you are used to. The homepage will reveal only a handful of games available, introduce you to the bonus offer, etc., but only after you register can you get access to the entire interface. 

And while we don’t approve of this when it comes to regular casino brands, social casinos that rely on communication between customers, simply have to operate this way to protect them. This is more than a casino, as you can add friends, meet other players, exchange experiences, and even challenge them to bet against you. After you register, you will be introduced to a widget that serves as a news feed. There, you will find some deals, a chat window, suggestions for different games, etc. The main gaming menu is located at the top, and once you click the category you are interested in, the games will load below the feed.

The platform is web-based, meaning there are no special downloads or installations. Use it as you would use Facebook or LinkedIn or any other social media on your desktop computer. Open the browser, type the domain, log in, and you are good to go! The platform is available in multiple languages, including German, English, Russian, Norwegian, and Swedish. 

Mobile Casino

Chanz mobile casino, to our surprise, is also a web-based interface. You can use it on any type of mobile device, Apple, Samsung, Huawei, or any other brand or operating system, with no special restrictions and special apps. Just like the desktop version, the mobile homepage only allows a small sneak peek of what this brand has to offer, and you will have to sign up to find out more. 

In terms of design, game variety, payment methods, and support, it is just like the desktop platform, as well. Even if you prefer to enjoy your favorite titles only on mobile, you won’t have any difficulties in figuring it out. Games load reasonably fast, and with no delays, even when the internet connection is not 100%, so you know there is some serious technology behind Chanz mobile casino.

Chanz Mobile

Chanz Help and Support

Chanz customer support is not available 24/7, but only between 7am and 11pm. Still, you can always drop them a message. We talked to them on several occasions and were pleasantly surprised by how friendly and knowledgeable they are. Alternatively, you can also send them an email if you want to.

These are the main categories in the Chanz FAQ:

  • How do I create an account?
  • Do I need to verify my account before I can start playing?
  • Do you have a welcome bonus or free spins?
  • When will I receive my winnings?

Deposits and Withdrawals

Chaz offers a whole plethora of payment methods, including bank wire and credit cards. The minimum deposit is only €10 and it is usually processed instantly. If you decide to ask for a cashout, the minimum amount you can withdraw is €10. According to the support, there are no fees involved unless you use Skrill, in which case you will be charged a small fee, depending on the amount you want to withdraw and your country. Of course, nothing will be done without your knowledge, and you will be informed about the fee prior to completing the withdrawal request. 

Chanz promises fast withdrawal processing. Sometimes it can take only 10 minutes for them to send you money. However, keep in mind that the operator never guarantees you will get the money within 10 minutes, simply because the entire process depends on so many factors, including but not limited to whether you verified your account, the day of the week, the payment method you are using, etc. 

Verifying your Chanz account

Once you reach €2,000 in total transactions (whether it is in deposits and withdrawals, or a single transaction), you are obliged to verify your identity. This process is actually far less scary than it sounds. All you need to do is provide documents that serve as proof of your identity, age, and place of residence. The company may also ask you to deliver documents for additional verification, for example, ownership of payment methods. 

Even though Chanz doesn’t provide an exact timeframe within which you have to deliver documents, it says you will have a “reasonable amount of time”. Considering an unverified account may lead to payout delays, we strongly suggest you do this in advance, as soon as you open a playing account. 

Chanz Deposit

Security and Licensing

Chanz is owned and operated by Dreambox Games OÜ, and owns Estonian and Swedish gaming licenses, so you know it does everything by the book. We always encourage signing up with a regulated casino, as they simply have to follow the legal framework imposed by authorities, which means you are much more protected as a customer. 

The entire website is encrypted with SSL protocols that defend your money and personal information from any harmful third parties. Still, considering this is a social casino we would like to remind you that it is of utmost importance to act responsibly. It is easy to forget that you might not know all your Chanz friends in person, so please never share your personal information, payment details, etc. with anyone.

Conclusion of Chanz review

Chanz Casino is a very innovative gaming site, but it probably won’t be suitable for every player out there. After all, not everyone feels comfortable sharing their winnings and results with people all over the world. But with the rise of gaming influencers, more and more punters are deciding to join the community and show what they are made of! Chanz is a brand for a new generation of players, the ones that grew up with Facebook and Instagram, who know and value online relationships. And even though one would think that the social component of it overshadows the games, that is simply not true, as this site delivers some of the most popular titles in the industry. 

As always, there is some room for improvement. A few more questions in the FAQ section would make the website even better and more approachable, while the platform will definitely take a day or two to get used to. Regardless of all that, Chanz remains a site that will keep you entertained in years to come.

Chanz Casino

Pros
  • Social casino
  • Neat welcome package
  • Superb customer support
  • Mobile and desktop gaming
  • Great selection of popular games
Cons
  • The platform requires getting used to
  • Only basic FAQ
Screenshots

Casino - FAQs

  • No, there is no sportsbook available at Chanz. If you’d like to bet on sports you should rather have a look at our other recommended casinos that offer betting as well as casino games.

  • Yes, there are several progressive jackpot games to choose from at Chanz. You’ll find the full selection in the casino lobby, and you can also read more about the jackpot games we found in our review of the game selection at Chanz.

  • Yes, you can try most of the games at Chanz for free. Some players will be able to do this without logging in to the website, while others will have to log in and verify their age before they are able to do so. This is dependent on the country you’re playing from and the rules from the applicable gambling authority.

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