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Chelsea Palace

Chelsea Palace Casino

9Our score

Great Selection of Slots

Not accepting players from: Virginia - United States

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Chelsea Palace Casino Details

Restricted countries and regions
Available countries
Casino type:
iGaming Company:
Live chat:
No
Withdrawal methods:
SkrillMasterCardMaestroBank transfer View more  SEPA, Trustly, Interac Online, EcoPayz, iDebit, InstaDebit
Withdrawal Times:
Withdrawal timeframe e-wallets: 24 hours
Withdrawal timeframe credit/debit cards: 3-5 days
Withdrawal timeframe bank transfers: 3-7 days
Withdrawal timeframe cheques: Not offered
Pros
  • Huge range of online slots
  • Deposits can be made in a range of different currencies
  • Licensed by the UKGC
  • Games from a range of different developers
  • 24-hour customer support available
Cons
  • Some difficult wagering requirements
  • Different withdrawal limits depending on location

Chelsea Palace Casino is an online casino that is owned and operated by Nektan Limited. The company own a range of other online casinos including Slotty Slots and Slots Devil. Chelsea Palace is one of the company’s newer projects, having originally launched in 2018. The site is primarily targeted at a UK audience but players from other countries are also welcomed. The casino accepts funds in Great British Pounds as well as Canadian Dollars, Euros, and several other currencies. The casino has a stylish and easy to use design and players should have little to no problem finding the games they are looking for. Is Chelsea Palace Casino more than just a pretty face though? Let’s take a look in this detailed online casino review and find out. 

Chelsea Palace Casino review

What to expect at Chelsea Palace:
  • Easy to navigate interface and design 
  • Great selection of online slots 
  • Generous welcome bonus 
  • Available in different currencies 
  • Great customer support 
Table of Contents

Game Selection

Chelsea Palace Casino is an excellent online casino that has plenty to offer everyone. The casino has a big selection of online slots and table games from a big selection of top-tier online software developers. The casino also has a good selection of different live-casino options for those who fancy something a little bit different. 

Slots and table games

If you’re the kind of player who loves online slots, then you are going to love playing at Chelsea Palace Casino. The casino has worked with over 30 of the industry’s most respected developers in order to ensure that their players have plenty of variety. Players can find games from the likes of Microgaming, NetEnt, Blueprint and many other well-known names. 

Customers can try their luck on a range of titles including titles like Thunderstruck II, Gonzo’s Quest, Fluffy Favourites, Book of Oz and many, many more. If there is an online slot you are after, then chances are, you are going to be able to play it at Chelsea Palace Casino. 

The casino also has a good selection of card and table games for players who fancy something a little bit old-school. The site only offers a good selection of variations on blackjack, baccarat, roulette, and poker. There are also some instant-win games available for players to try as well. 

Jackpots at Chelsea Palace Casino

Chelsea Palace has such a big selection of online slots that it should come as no surprise that the casino is home to several huge global progressive and progressive jackpot titles. The site’s relationship with developers like Microgaming means that there is plenty to choose from for players who want to try and chase those big prizes. 

Live Casino games

If you’re the kind of player who is looking for a more authentic gambling experience, then Chelsea Palace Casino has you covered. The site offers a selection of live dealer games including live blackjack, live roulette, live baccarat and various different versions of poker. All of the games feature excellent dealers who play with the utmost professionalism.

Chelsea Palace Casino Games Lobby Live Dealer

Chelsea Palace welcome offer

Chelsea Palace Casino likes to make new customers on the site feel right at home. The casino has a generous welcome bonus for new players when they open their account and make their first deposit. 

Players can claim a very healthy deposit bonus of 100% up to £200. This is a great welcome bonus and it is one that gives the player plenty of chance to get used to what Chelsea Palace Casino has to offer them. 

The site doesn’t like to just appeal to big hitters either. The welcome bonus can be accessed with just a minimum deposit of £10. This makes it a great welcome bonus for players regardless of their budget size. 

Bonus terms and wagering requirement

The bonus terms & conditions and wagering requirements on Chelsea Palace Casino are fairly standard. Players must play through the bonus+deposit a total of 40x in order to claim their winnings. There is also a max 5x conversion on the bonus. 

One thing that makes this tricky, however, is the fact that the bonus is only active for 24 hours and all wagering requirements must be completed, which is going to prove very tricky given the size of the requirements. 

Promotions and bonuses

Chelsea Palace Casino also likes to make sure it keeps its existing customers happy. The casino regularly runs special promotions for its customers. These include daily, weekly, monthly and seasonal deals. 

The casino has a game of the week promotion where players will receive bonuses to be used on a specific slot. There are also weekend free spins handed out based on the size of the deposits that a customer makes. 

The casino also has a ‘privileged’ loyalty system where players can gain access to exclusive perks and bonuses.

Chelsea Palace Casino Bonuses Promotions

Usability

If you’re the kind of player who likes to try their luck spinning the reels when they are out and about, then Chelsea Palace Casino is a great site for you. The casino has a perfectly optimised and fully responsive mobile website that does a great job of recreating the experience a player would have while playing on their desktop. 

The casino is supported by both Android and iOS operating systems. It looks great on a wide variety of different mobile browsers. There is currently no mobile application available for Chelsea Palace Casino.

Chelsea Palace Casino Mobile Usability

Chelsea Palace Help and Support

Chelsea Palace Casino prioritises its customers’ well-being and they want to make sure that they have the best possible experience when playing. As such, the casino offers a good range of different customer support options. 

Players can use e-mail, phone call, or live chat to contact a member of the Chelsea Palace Casino support team. All of these services are available 24/7. If you need any help with smaller issues, the casino also has a fairly detailed FAQ section which should be able to help you out. 

These are the main categories in the Chelsea Palace FAQ:

  • General 
  • Bonuses 
  • Account 
  • Registration

Deposits and Withdrawals

Chelsea Palace Casino has a good amount of deposit and withdrawal options available to make sure that players can get their funds to and from their online casino account with little to no bother. 

To deposit on the site, players can use Visa/Mastercard, PayPal, Neteller, Skrill, Paysafecard and several other popular options. The casino does not charge players to make deposits. The minimum amount a player can deposit on the site is £10. 

To make a withdrawal from the casino, players should be able to use the majority of the same methods. It is worth remembering that a player can not make withdraw with a method if it has not been previously used for deposits. The minimum withdrawal for players based in the UK is £10. For non-UK players, the minimum withdrawal is £20 or equivalent in different currencies. Players can make deposits and withdrawals using CAD, NZD, EUR and a few other currencies.

Security and Licensing

Chelsea Palace Casino is licensed and regulated by both the Government of Gibraltar and the UK Gambling Commission. These are two of the most difficult gambling licenses to obtain due to their strict standards and regulations. 

The casino safeguards its customers’ private and financial data by using the latest 128-bit SSL encryption technology. This prevents anybody else getting their hands on any information provided to the casino and means that customers can breathe easy knowing everything is secure. 

The casino is also part of the responsible gambling program. The site has a list of useful resources that are available for players who feel as though their gambling may be becoming problematic. Players at the casino can also opt-out of being able to gamble.

Chelsea Palace Casino Security

Conclusion of Chelsea Palace review

On the whole, there is very little that online players can complain about when it comes to Chelsea Palace Casino. The site ticks a lot of the boxes required for a good casino and is an overall great experience. 

The slots selection is varied and the selection of table and cards game, both virtual and live, is also solid. The range of bonuses and promotions is satisfying, though, the speed in which you are required to meet the wagering requirements for some bonuses is definitely a little bit of a problem. 

As far as customer support goes, the casino is on top of the game, with 24/7 services being provided for players. There is plenty for players to enjoy when playing at Chelsea Palace Casino.

Chelsea Palace Casino Online Review

Pros
  • Huge range of online slots
  • Deposits can be made in a range of different currencies
  • Licensed by the UKGC
  • Games from a range of different developers
  • 24-hour customer support available
Cons
  • Some difficult wagering requirements
  • Different withdrawal limits depending on location
Screenshots

Casino - FAQs

  • Slots are almost always the most popular online casino games, and this is also the case at Chelsea Palace. However, live table games are also growing in popularity, and this especially goes for the so-called game-show games.

  • Yes, you’ll be able to reach the support department at Chelsea Palace around the clock. There might not be a multilingual staff available at all hours, but you’ll always be able to get help in English.

  • Claiming a bonus at Chelsea Palace is easy. A Chelsea Palace bonus code might be required to claim some of them, while others will be added to your account automatically. You’ll get a full explanation of all the steps you need to take in each and every bonus offer you receive.

  • No, there are no fees for any deposits at Chelsea Palace, so all the money that’s deducted from your account will be added into your casino balance for you to play with. Just note that your bank might require fees, but this is then a fee from your bank, and not a fee from the casino.

Saeed Amir From
Reviewed on December 20, 2020
From the clean design to the accessibility, the mobile experience has been great ever since I signed up here. And in the case of people wondering how the account creation process goes, all I can say is that it's straightforward as heck. I'm not much of a 3-reel video slot fan, as I prefer 3D variants with five reels because they're graphically immersive. This doesn't mean I haven't gone digging through the live casino, especially as there are some live blackjack variants that I really like since they accept low bets. The UKGC and the SSL encryption software make it easy for me to share my trust with this place. I don't like taking too much of a risk I'm playing at for the first time, which is why I love the deposit being a low £10.
I'm not sure about anybody else, but I'm not too down for wagering my bonus winnings 40 times just to withdraw it. Sure, it's not too far from the industry standard (35x) but it's still a bit uncomfortable. It would be nice for them to reduce the minimum withdrawal accepted from £20 to half that.

George Nowak From
Reviewed on December 04, 2020
I love Thunderstruck II and Book of Oz because I've won the most there (at least on my old casino). So, I hope to replicate my previous winning streak in this casino. But if not, I noticed a few live games like the live blackjack and roulette. There are also jackpots for interested players, but I don't fancy it much (my brother, on the other hand, is a fan). The mobile experience is one of the better ones I've gone through. I haven't seen the need to make any download till now, as I've only been playing through a browser. I'm glad to see customer support options such as the phone call and live chat support because they're easily the fastest option there. I still prefer the live chat since I don't even have to leave the website before I can talk to the support. Also, I've been playing on my smartphone for the entire time, and it's easy to access. So far, I also haven't seen the need to download any application as a simple browser works.

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