Overview
Cocoa Casino will start you off with a design that complements the title. A red cherry dipped in chocolate, probably to tease you with what you can expect. Founded in 2006, this casino has over 13 years of iGaming experience, which means you can expect nothing but quality. As for the games offered, the operator stocks a limited selection with live casino fans suffering from the lack of titles. Bonuses and promotions are in plenty to ensure your adventure on the platform doesn’t suffer due to a dented bankroll. Customer support, mobile gameplay, banking options – these are the other aspects of the casino GoodLuckMate will be analyzing to find out whether it’s worth taking a sip of the cocoa.
Bonuses
There are many Cocoa Casino bonuses, free spins, and other promotions available based on players' country of residence. New players at Cocoa Casino will be able to partake in a welcome bonus, and the offer available for players in your country is listed below.
Game Selection
Casino & Jackpots
The number of Cocoa Casino games goes past the 300 mark. Compared to other online casinos, this is low. Either way, punters will come across slots, table games as well as instant win titles.
Slots and Table Games
A big chunk of the 300 games are slots and Cocoa Casino has four sections under the online slots section. You will find classic slots, video slots, i-Slots, and jackpots. The i-Slots are multi-reel and multi-line slots with bigger antes and short video clips. You won’t find the typical search engine here to help you find a specific title. Instead, you will have categories to group games. Rival, Betsoft, Saucify, Spinomenal, and Tom Horn are the developers responsible for the games available.
Apart from the slot games, players will have a range of table games to choose from. Blackjack, roulette, baccarat, and craps. Poker is available as well with titles such as Aces & Faces, Jacks or Better, and Joker Poker.
Instant win games will work for players looking for instant gratification and the casino stocks scratch cards, bingo, and keno games.
Jackpots at Cocoa Casino
Since Cocoa Casino sources its games from a few software developers, players shouldn’t expect a wide range of jackpot titles here. Even so, it’s better to have a few than nothing at all and if you love progressive jackpot slots, you will have 5 titles to choose from. Jackpot 5x Wins, Major Moolah, and Strike Gold are some of the titles you will come across.
Live Casino Games
At the time of writing this review, GoodLuckMate didn’t spot a single live casino game. That means live casino fans will have to switch to other online casinos for a dose of games like live roulette and live blackjack.
Usability
Players can access the Cocoa Casino mobile casino platform on their mobile devices including smartphones and tablets. The entire website has been optimized for mobile gameplay, allowing for flexibility regardless of the screen size. This is all thanks to the use of HTML5 technology used by software developers to enhance mobile gameplay.
Speaking of gameplay, the casino avails the same number of games and categories available in the desktop version. Unfortunately, though, the mobile version is no different from the desktop version, with the absence of a search engine. That means players will have to scan the over 300 games manually.
Cocoa Casino Help & Support
Players requiring assistance on the platform can get in touch with the Cocoa Casino customer support team using two ways. The first is through the live chat service that offers players help within seconds of initiating the chat. Alternatively, you can use the email service although you will have to wait between 12 and 24 hours to get a response. Both services are available 24/7. The operator doesn’t have an FAQ section.
Payment Methods
Players on Cocoa Casino will have access to various safe and reliable payment options. It’s not the widest selection available but players will have a variety to choose from. To deposit funds at the casino, you can use debit cards and eWallets such as Skrill among others. However, the most notable option here is Bitcoin, which offers players instant deposits with minimal restrictions. Note that the minimum deposit amount is €25.
In terms of the withdrawals, players will have just four options including Bitcoin. Payments take between 1 and 7 business days to process withdrawal requests. As for the maximum withdrawal limit, players can cashout up to €500 per day, €1,000 every week, with VIPs allowed to cashout up to €10,000 per week.
Security
For your safety on the platform, the casino uses 128-bit SSL encryption. This security protocol ensures players’ financial and personal transactions remain safe. Unfortunately, there isn't any licensing information at Cocoa Casino. So, we must conclude that this is an unlicensed operator. This doesn't mean that you can't trust it. Yet, it would've been nice to see that at least one regulator has approved the platform.
As for fairness, the casino uses independently tested random number generators on all its games. Therefore, you can expect independent and random results when playing your favourite game.
Conclusion
You will take a sip of the cocoa but it won’t last long. Cocoa Casino is an average casino but the experience under its belt gives it an edge over other competitors in its level. In relation to the games offered, the operator disappoints by not featuring live dealer games among the 300 titles.
The bright side is that players can access these games via their mobile devices with losses in graphics quality. Multiple ongoing bonuses and promotions ensure your bankroll has enough juice to power you through various games.
On the other hand, the casino doesn’t have an FAQ page and telephone service. The cashout limits are also disappointing and players would certainly like improvements.
