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Cool Play

Cool Play Casino

7.7Our score

Excellent Selection of Slots

Not accepting players from: Virginia - United States

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Cool Play Casino Details

Game category:
Jackpots, Slots, Table Games, Virtual Sports, Live Casino
Deposit methods:
Languages:
English, Lithuanian, Latvian, Macedonian, Malayalam, Mongolian, Marathi, Malay, Norwegian, Nepali, Dutch, Punjabi, Polish, Pashto, Portuguese, Romanian, Russian, Sinhala, Slovak, Slovenian, Albanian, Serbian, Swedish, Silesian, Tamil, Telugu, Thai
Restricted countries and regions
Available countries
Casino type:
iGaming Company:
Live chat:
No
Withdrawal methods:
SkrillBank Wire TransferMasterCardMaestro View more  EcoPayz, Euteller, QIWI, Trustly, WebMoney, PayPal
Withdrawal Times:
Withdrawal timeframe e-wallets: 24 hours
Withdrawal timeframe credit/debit cards: 3-7 days
Withdrawal timeframe bank transfers: 4-10 days
Withdrawal timeframe cheques: Not offered

Pros

  • Licensed by the UKGC and the MGA
  • Great selection of online slots
  • Good welcome bonus
  • Easy to use mobile site
  • Tested for fairness by third-parties

Cons

  • No phone line available
  • WIthdrawal fees applied

Cool Play Casino is an online casino that is owned and operated by ProgressPlay Limited Casinos. This group owns a range of popular online casinos including Vegas-Paradise, MrVegas, Casimpo Casino and many others. Cool Play was launched by the group back in 2012. The site has managed to stick around for so long thanks to its huge selection of online slots and other gaming options. The casino has a stylish layout that looks excellent on both desktop and mobile devices. Cool Play Casino is marketed mostly at a UK-based audience but the site is also available in several other countries, mostly in Europe. What else does Cool Play Casino have to offer players? Let’s take a detailed look at the site in this review and find out. 

Cool Play Casino review

What to expect at Cool Play:

  • Great range of online slots 
  • Over 500+ games to choose from 
  • Live-chat available 
  • Stylish website and design 
  • Great range of live-dealer options 

Table of Contents

Game Selection

Cool Play has plenty of variety to offer its visitors. The site is home to over 500 games, with the vast majority of those being made up of online slots. The range of games available at the casino includes a great selection of jackpot titles as well as some card games and some live-dealer options. 

Slots and table games

Cool Play Casino has a great selection of online slots for players to choose. With over 450 slots to choose from, players at Cool Play are never going to be short of choice. The Cool Play Casino games section is made up of slots from the likes of Microgaming, NetEnt, Nyx Interactive and more. 

Slot enthusiasts are going to notice many of the games that are on offer in the Cool Play Casino games section including the likes of Book of Dead, Immortal Romance, Slots O Gold, and many more. 

The casino also has a good selection of card and table games for its customers to choose from. Players can play popular games like blackjack, roulette, poker, and baccarat. 

Cool Play

Not accepting players from: Virginia - United States

Jackpots at Cool Play

There is no shortage of great jackpot titles available at Cool Play Casino. With the site working with such a large collection of developers, it should be no surprise that their selection of progressive jackpots is top-notch. 

The casino lists popular titles like Rainbow Riches, Stampede, Reel Rush, and Wish Upon a Jackpot as well as many more among its collection. 

Live Casino games

Thanks to their relationship with Evolution Gaming, Cool Play Casino has a brilliant selection of live dealer games for players to choose from. The site offers live versions of blackjack, roulette, poker, and baccarat. All of the dealers that players will encounter on the site are of the utmost professionalism and the streams are always top quality.

Cool Play Casino Games Slots

Cool Play welcome offer

New players at Cool Play are in for a warm welcome when they open an account and make a deposit at the site. The players are treated to a bonus that is worth up to £200 when they make their first deposit. 

The Cool Play Casino bonus for new players is a 100% deposit bonus for deposits up to £200. This is a great welcome bonus that should give players more than enough opportunity to get a taste of what the site has to offer. 

Players are not required to enter a Cool Play Casino bonus code in order to get the bonus. The bonus will be automatically credited to the player’s account when they make their first deposit of £10 or more. 

Cool Play

Not accepting players from: Virginia - United States

Bonus terms and wagering requirement

As with all welcome bonuses, there are some terms & conditions that players have to stick to with the Cool Play Casino welcome bonus. 

The winnings from the bonus are subject to a 50x wagering requirement. Certain games will contribute differently to the wagering requirements so players should be sure to check these before they claim the bonus. The bonus is valid for 30 days after being activated. 

Promotions and bonuses

Cool Play also has a selection of offers in place for its existing customers as well. These consist of a range of different weekly and monthly offers and are updated regularly. These often consist of bonus spins and deposit bonuses. Players can keep up with the Cool Play promotions that the casino is running by signing up for their newsletter. 

The casino also has a VIP program. This is a standard points system where players are rewarded points for playing on the site. They will then ascend the levels of the program and gain access to more offers and perks as they do so.

Cool Play Casino Bonuses Promotions

Usability

If you want to play on Cool Play Casino while you are out and about, then you’re in luck. The casino has an excellent mobile site which is very easy to use. The Site has been perfectly optimised to work on a range of different devices including both phones and tablets. The menus are incredibly easy to navigate and in some ways, the mobile site is actually easier to use than its desktop counterpart. 

The majority of the site’s games will work perfectly on mobile devices. The Cool Play mobile casino is available on both Android and iOS operating systems. There is no mobile application available for Cool Play Casino but the casino works well on a number of different mobile browsers including Google Chrome and Safari.

Cool Play Help and Support

Cool Play Casino wants to make its customers lives as easy as possible. The site has a range of different methods available for players who need to get in touch with customer support. The casino runs a live-chat system which is available between the hours of 7AM - 11PM GMT. The support team on the site are very friendly and knowledgeable.

Customers can also reach out to the service via e-mail. Sadly, there is no phone line available for players to contact the site directly. The casino does offer a fairly detailed FAQ section for players who need a quick answer to an issue. 

These are the main categories in the Cool Play FAQ:

  • Registration
  • Verification
  • Accounts
  • Deposits
  • Withdrawals
  • Limits
  • Technical
  • General Questions

Deposits and Withdrawals

Getting money in and out of your casino account safely and securely is a big priority for most online gamblers. Cool Play Casino has a number of different banking options for its players to choose from. 

Cool Play

Not accepting players from: Virginia - United States

To deposit funds on the site, players can use a range of popular methods including Visa/Mastercard, QIWI, Paysafecard, Neteller, Skrill, and several others. The site accepts deposits in a number of different currencies including GBP, EURO and USD. The minimum deposit on the site is £10 or equivalent. The casino will allow players to register three different cards as payment methods at any given time. 

To withdraw funds, players can use the majority of the same methods. Unfortunately, the site does charge a £2.50 withdrawal fee with most methods. For players to withdraw with a method, they must have used it to make a deposit beforehand. The speed of the withdrawal is going to depend entirely on which payment method the players choose.

Cool Play Casino Deposits Withdrawals

Security and Licensing

Cool Play casino is licensed by both the Malta Gaming Authority and the United Kingdom Gambling Commission. These are two highly sought after gambling licenses and by holding these, Cool Play Casino is demonstrating that it is committed to upholding the highest standards of the industry. 

The casino utilises the latest SSL encryption technology. This ensures that the players’ personal and financial information is kept safe and secure. The games on the site are also tested by third-parties to make sure that they are fair and random. 

The site is also a part of the UK’s gamble responsibly campaign. Players can find a selection of useful resources from the NHS and various charities to help those who feel as though they may be struggling with their gambling.

Cool Play Casino Security

Conclusion of Cool Play review

Cool Play Casino is a good online casino that is letdown by a few flaws. The site’s slot collection is excellent and the range of table and live-dealer options is also going to keep customers coming back for more. 

The selection of bonuses and promotions is another great selling point for the site, as is the fact that there is live-support offered. Where the site does falter, however, is by charging withdrawal fees for players regardless of the amount of funds that they are withdrawing. This definitely puts the site at a disadvantage in comparison to other similar online casinos.

Pros

  • Licensed by the UKGC and the MGA
  • Great selection of online slots
  • Good welcome bonus
  • Easy to use mobile site
  • Tested for fairness by third-parties

Cons

  • No phone line available
  • WIthdrawal fees applied

Screenshots

Casino - FAQs

  • Yes, there is no need to download games or any software to be able to play at Cool Play. You’ll have to wait for the game to load before it opens, but this only takes a second or two. After that, you can play without any delays or additional loading time.

  • The number of games available at Cool Play is increasing all the time, but at the time of writing this Cool Play review, we counted more than 500 games. The game category you’ll find the largest selection of games in is the Slots category.

  • Yes, there is a live casino at Cool Play. You’ll be able to play all the popular table games, such as blackjack and roulette, with a live dealer. Go to the casino lobby to see all the available tables provided by Evolution.

  • Yes, you might have to pay a fee when withdrawing. How much this fee is depends on the amount you withdraw. You’ll be able to see the exact fees for a withdrawal on the cashier’s page.

Haraldus popi

From
Reviewed on December 20, 2020
The MGA and UKGC licenses are worth more than gold is a world where casinos can operate unlicensed. Heck, even licenses and their quality differ, which is why I'm glad to see these two. They've had a good standing throughout my time here. The mobile casino goes a long way in leaving an impression, especially as the gameplay has been smooth ever since I signed up here. This is even though I bet through a browser on my old S7.The minimum deposit accepted here is €10 which is alright as I can't risk more than this at a casino.
The average is 35 times and 50 times is way beyond that mark, which is why I'll be ignoring the welcome bonus here. The range of payment methods available is quite nice, but I prefer BTC and the likes since they're faster. The live chat isn't available round the clock but at the least, the FAQ page isn't that bad, information-wise. I learnt late that the casino charged a €2.50 fee on every withdrawal, so consider this a heads-up if you're reading this now.

Pehr A.

From
Reviewed on December 05, 2020
The live chat is available and I love because it's quite the fastest option out of all I can deposit as low as €10 which is awesome as the previous casino I played only allowed deposits as low as €25. I don't know about you, but that's just ridiculous. The mobile casino is easy to access, especially as I only need a browser and I'm good. In comparison, downloading an app eats up my storage while it also doesn't boast as much games as the web-based platform. I found many video slots in this casino, including 3D titles as well as 5-reel titles, to which, I've won €29 so far. As if that wasn't enough, I've gone through the likes of the progressive jackpots and live dealer games.
The live chat is actually only available from 7AM to 11PM GMT, which isn't the best as I wake up midnight to bet sometimes. To withdraw my winning, I have to wager the winnings 50 times first. I talked to the customer support and they let me know that each withdrawal I make incurs a charge of €2.50, which isn't ideal.

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