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Help & Support
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Security & Licensing
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Coolbet claims to be the most transparent gaming company in the industry and to offer the best odds on the market while having the best customer service. That many superlatives made us wonder if everything is really as good as it seems. This casino, sportsbook, and poker platform features interesting bonuses, a diverse game gallery, and can be used on desktop computers, tablets, and mobile phones. Make sure to keep reading our Coolbet review to find out everything you need to know!

Pros & Cons
Great customer support
Both Live Casino & Sportsbook
Great eSports offering
Licensed and regulated casino
Great bonuses and promotions
Geographical restrictions
No cryptocurrency supported


There are many Coolbet bonuses, free spins, and other promotions available based on players' country of residence. New players at Coolbet Casino will be able to partake in a welcome bonus, and the offer available for players in your country is listed below.

coolbet welcome offer

Game selection

The variety of Coolbet games will thrill even the pickiest customers! There are all the casino staples you can think of, including slots, table games, and live casino. During this review, we found over 2,300 titles. Sports aficionados can easily find their way to the bookie section and place different kinds of bets. The poker section supports tournaments of all kinds and makes you feel like a hotshot as soon as you open it.

Slots and Table Games

In the past decade, slot machines became the main highlight of every online casino and the most beloved type of game. Coolbet made sure to satisfy all your cravings for spins, by doing business with well-known providers: NetEnt, Microgaming, and Yggdrasil, just to name a few. With more than 70 content suppliers in its portfolio, this operator offers a premium slot gaming experience. 

Customers can enjoy prominent titles like Reactoonz and Book of the Dead or enjoy brand new releases. An unusual treat is the custom-made Coolbet Megaways slot. The slot features 1980s style music and has a retro feel to it. Despite the fact this is not the most attractive Megaways slot machine we have ever played, it is nice to see a casino going that extra mile. 

The table games category features more than 50 titles, covering all must-haves like baccarat, roulette, and blackjack. However, keep in mind there are also a few live tables tossed in there. There is also a video poker section, with around 10 titles. You can also play a few scratch cards if you like. We were excited to see games like Russian Poker, Andar Bahar, and Sic Bo the most.

Jackpots at Coolbet

Jackpot games have a special section reserved just for them. While the total number of games is not impressive (less than 30 titles are available), the quality is simply outstanding. This part of the casino will delight users looking for classic titles with an impeccable reputation. Put simply - it’s all about quality over quantity. It is better to have fewer titles, but really good ones with impressive prizes. 

The great news is, you can play incredible global progressive jackpots like the Mega Moolah series, as well as releases like Divine Fortune, Arabian Nights, and Cash Splash. Also, don’t forget to check out Wow Pot! jackpots. They feature different themes and styles, but all of them are simply superb. Whether you prefer an alluring Egyptian adventure in Queen of Alexandria, want to roam the streets of London while playing Sherlock & Moriarty, or brew magic potions in Sisters of Oz - you’ll have a blast! 

Live Casino Games

Coolbet live casino is predominantly powered by Evolution and Pragmatic Play Live, with a selection of tables provided by Ezugi and Real Dealer too. All hard-core gamers know that Evolution is one of the best studios when it comes to this type of gambling. Its tables are true state-of-the-art pieces, and give you access to cult classics like baccarat, blackjack, and roulette. However, these are not your old-school games. Even though there are a few standard variants, there are even more unique and innovative games like Blackjack Party or Lightning Roulette. Gaming shows are, as always when it comes to Evolution, as good as it gets. The latest edition of Gonzo’s Treasure Hunt Live slot makes this category even more breathtaking.

But what about Ezugi, Pragmatic Play Live, and the rest? Well, these providers aren't as present as Evolution, but they still deliver some great tables. Ezugi is focused on games that are more popular in Asia, so many of them you won’t be able to find elsewhere. This brand provides Andar Bahar, Teen Patti, Sic Bo, and multiple variants of baccarat, as well as tables in languages other than English. Pragmatic Play Live has been establishing itself in the live casino market lately. It's especially popular with its live game shows like Sweet Bonanza Candy Land and Mega Wheel.

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Sportsbook and Betting 

The Coolbet sportsbook menu holds around 30 categories. Some of them are quite common, while others might surprise you. Besides football, basketball, and tennis, you’ll also find pesäpallo and padel. Esports features a bunch of different leagues and games. There are League of Legends, CS:GO, KoG, and Starcraft 2, just to name a few, and you can wager on leagues from all over the world. If you are not into sports at all, we suggest you check politics and entertainment. Big competitions like the Olympics can be found in the specials section.

Odds are listed in decimal format, which is also the most common one in Europe. It is possible to place single, system, and combo bets. The interface is really to use, especially as it features a search bar. You can simply type the sport, the competition, or the team you want to bet on, and find the match you are interested in in the search results.

Live Odds

The lobby for live betting is simply referred to as livebet. All available sports are marked with an icon which adds a nice touch to the entire interface. At first glance, the platform might not seem like much, but make sure to activate all the helpful features it offers. For instance, by clicking the match stats button, you get to see all the information about the game. Even though there is no live streaming for most sports, you can still get a general idea of what is going on in real-time, thanks to the animated widget.

Live streaming is supported mainly for esports, and you can even hear the commentary. Streaming is supported by Twitch and in high resolution. Honestly, the user experience when betting on live esports is so good, we almost forgot to place a bet! Esports fans will just love betting on this platform.


The poker section is dedicated to peer-to-peer poker, meaning you can compete against other real players all over the world and not against algorithms and RNG. This part of the Coolbet casino features tournaments, cash games, sit & go, and all the other forms of online poker you know and love. 

It is possible to play it on both a browser-based platform and a download interface, so you can choose the one you prefer. Tournaments are primarily focused on Texas Hold’em, Omaha, Omaha High/Low (also known as Omaha 8-or-better), and 6+Hold’em. There are also some variants that can’t be played on tournaments: 7-Card Stud, 7-Card Stud Hi-Lo, 5-Card Stud, 5-Card Draw, Razz, and Soko. Furthermore, there are no limit, fixed limit, and pot limit variants. All things combined, you get a great variety of games and tables to join! Rakes usually start at €0.01 per pot. The poker platform is available for browsing only upon registration. 

coolbet game selection

Game selection at Coolbet


Coolbet is really cool. It features a sleek black theme with colorful accents. A cute polar bear will invite you to join him on this amazing platform. Now, many casinos would mess up the entire polar theme, but Coolbet managed to keep it all in good taste, and it doesn’t look childish at all. The platform is, for the most part, instant, and requires no downloads. Still, if you prefer to play via special programs, you can easily download the special poker client and install it on your computer. In our opinion, it is much easier to just use the browser-based platform. 

One of the best features of the site is the elaborate search and filtering system. You can not only search games by name but also activate and deactivate provider, RTP, game type, etc. Also, as soon as you filter the titles, you see how many games there are that fit your preferences. Another cool part of the platform is that the RTP is always listed next to the game, so just a quick glance will be enough for you to figure out whether a specific release speaks to you. Customers who seek more information about the game can simply click the “i” icon at the bottom of every game image, and learn about the release date, theme, features, multipliers, etc. 

Mobile Casino

Coolbet mobile casino is a mobile-optimized website that provides easy access and instant gaming from the very second you first register. It’s supported by all brands of phones and all types of mobile devices (tablets included). If you know how to read daily news online, you’ll know how to play at this casino. No downloads, no setups - just simple gaming fun. 

But this operator doesn’t settle for less! To make things even easier for you, it added a PWA. PWA is an abbreviation for a progressive web app. Essentially, this type of mobile access allows you to use the casino with a single tap on your homepage, but without pesky downloads and taking up the memory space.

Customers who decide to use this site will be greeted with a welcome page. The gaming menu can be found at the bottom of the screen. If you can’t see it, please make sure to accept cookies, as sometimes the cookies banner hides the menu.

coolbet usability


Coolbet Help & Support

In case of any questions, you can always send an email or use live chat (24/7). Agents respond swiftly, are very polite, friendly, and most important - efficient. Regardless of our question, the team always had an answer and a link for more information.

These are the main categories in the Coolbet FAQ:

  • FAQ (for general inquiries)
  • Payments FAQ
  • Sports FAQ
  • Casino FAQ
  • Poker FAQ
  • Bonus FAQ

Every category contains questions and answers related to a specific topic. Answers are of solid quality and deliver some basic instructions.

coolbet support

Payment Methods

So far, so good, right? In this part of the Coolbet review, we’ll focus on payment methods, limits and times. The company added many payment methods, but understand that the number of available banking methods depends on your location. For instance, customers from Norway can use only two methods, while those in Russia can use six. The most important thing is, they are all reliable, renowned, and provide a good balance between global and local ones. The minimum amount a customer can load is €10 (or equivalent), and there are no fees attached to it. The money will be added to the balance instantly. 

The minimum withdrawal is €20, and it usually takes between one and three days for the transfer to be completed. All deposits must be wagered once before the cashout. The maximum daily withdrawal is €25,000. You can also withdraw more, but only upon special request. The casino reserves the right to allow you one free e-wallet withdrawal per week, and charge all additional ones with a 4% fee. Honestly, we don’t like this rule, but it is transparently written in the general T&C, and can easily be avoided with some careful planning. 

Verifying Your Coolbet Account

Before the company makes any payments, you will have to verify your account. While there are still plenty of users who think this is just a way for the company to delay the payout, understand that serious companies do so because they are operating according to the law. The operator has to be sure you’re the one who is getting the money, and that you didn’t obtain it illegally in the first place. 

The operator will ask you to send proof of identity (passport, driver's license, or national ID), proof of address (utility bill no older than 3 months), and proof of payment (photo of credit card or e-wallet screenshot). If necessary, the company can ask for further documents. All paperwork must be uploaded via a special uploader available once you sign up. It is possible to upload them even before you ask for the first withdrawal, and the company does its best to process the papers immediately. 

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Coolbet is owned and operated by Polar Limited, a company regulated by the Malta Gaming Authority. Furthermore, it also operates under the Swedish license provided by Spelinspektionen, and the Estonian license issued by the Estonian Tax and Customs Board. All things considered, this looks like a very reputable and safe company. 

The brand also encourages safe gaming. You can find plenty of advice, tools, and even a self-assessment test that can help you make a rough estimate of whether you should stop or can keep on playing. We always welcome such initiatives and hope more operators will choose to follow in Coolbet’s footsteps. 

The website uses SSL encryption to keep all money and data transfers safe. SSL became a must-have with all financial institutions as soon as it appeared in the industry. If you have any concerns about this system, understand it is also used by major banks, financial institutions, and payment providers. 

Coolbet is a safe, reliable company that is highly regulated and supports responsible gaming. We found no reason to believe otherwise. 

coolbet security


If this was high school, Coolbet would be the coolest king in the hallway. It has some minor flaws, like the occasional fee, or the fact you have to register to check out the poker interface. Other than that, it is a straight-A student, the jock, cheerleader, and the most talented theater kid you’ll ever meet, all in one. 

At Coolbet, you’ll find incredible bonus deals of all kinds (depending on your location); plus the game repository is stunning and filled with the most coveted providers and most lavish titles. The sportsbook is pretty basic, but the live betting section is high-class, especially when it comes to esports and Twitch live streams. Customer support is one of the best we ever encountered and on top of all that, the casino is highly regulated by not one, but three authorities. 

We can't say this casino brand will fit every player ever, as choosing a brand to play with is a highly personal matter. But Coolbet checks all the boxes of things we love when reviewing a sportsbook and casino, so make sure to see if it checks all your boxes too. 

coolbet verdict

What to expect
Casino, poker, and sportsbook
Popular game providers
Bonuses and promotions
Live chat support
Available in 10 languages
Borina Kopcic Pandur
Borina Kopcic PandurUpdated: 24 Dec 2021
Borina's gaming journey started somewhat unexpectedly in the autumn of 2015 when she decided to quit her career as a beauty editor in one of the most renowned Croatian media compan...
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This article has been Quality Assured by Nerijus Grenda
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Game categories
Table Games
Virtual Sports
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Casino - FAQs


Is it safe to play at Coolbet?

A: Yes, since Coolbet has a valid gambling license and a fully encrypted website, you’ll be perfectly safe playing there. They also use a certified number generator for all their games of chance, and that way you can be certain that the games are fair as well.

How can I claim a Coolbet bonus?

A: Claiming a bonus at Coolbet is easy. A Coolbet bonus code might be required to claim some of them, while others will be added to your account automatically. You’ll get a full explanation of all the steps you need to take in each and every bonus offer you receive.

Does Coolbet have an FAQ?

A: Yes, Coolbet has an FAQ page, and there you’ll find answers to all the questions players frequently have at Coolbet. If you can’t find answers to your questions on that page, simply contact their support department.

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