Overview
Costa Games Casino is an online casino that is owned and operated by Cassava Enterprises. This company is based in Gibraltar and is operated in the UK by 888 Holdings, who run a chain of successful online casinos in the country. Costa Games was originally launched back in 2015.
The casino has a very fun theme and design which brings back memories of old-school fruities and slot machines. The site is aimed mostly at customers in the UK but is also available for use in other countries. Players can play on the site using a handful of different currencies.
What else does Costa Games Casino have in store for its customers? Let’s take a detailed look at this online casino review and find out.
Bonuses
New players at Costa Games are treated to quite the welcoming party. There are two different bonuses available for new customers when they join the site. One of these is a sign-up bonus that is given out before the player makes a deposit, and the other is a welcome bonus that players are rewarded when they make their first deposit at the casino.
The Costa Games bonus for new players opening an account is small but effective. The casino hands out five bonus spins to be used on the popular slot game, Irish Luck. While this is a small amount, the fact that no-deposit is required is a big selling point.
When players make their first deposit, they will be treated to a bigger bonus. New players can get their hands on a 100% bonus deposit up to £50 and 100 bonus spins that can be used on a game of the casino’s choosing. This should be a good enough bonus to give you a taste of what the casino has in store.
Bonus Terms and Wagering Requirement
As with all welcome bonuses, there are some terms & conditions attached to this one. The 100 bonus spins attached to the welcome bonus will be handed out over the course of four days, with players receiving 25 each day.
The winnings from the bonus spins on Irish Luck are capped at just £2.50. All of the bonuses come with a 30x wagering requirement. The minimum amount required to access the welcome bonus is £10.
Promotions and Bonuses
Costa Games likes to keep the good times rolling when a player opens a new account. The site offers bonus spins and deposits for players’ second and third deposits on the website. There are also a number of ongoing promotions available, including deposit bonusues and bonus spins.
Game selection
Casino, Live Casino & Jackpots
Costa Games has a good selection of online games to play. The site has worked with plenty of top developers in order to make sure that they have a well-stocked games catalog. As well as a good selection of online slots, players can try their luck playing cards and pit their wits against a live dealer.
Slots and Table Games
Costa Games Casino has a small selection of online games for customers to choose from. The majority of these games are slots, with the site being home to a modest selection of around 150 slots.
The casino has worked with a very small handful of developers. Players can find games from the likes of Barcrest, NetEnt, and WMS. While this selection is not huge, these are all well-respected developers who have created top-quality online slots.
It’s not just online slots you will find in the Costa Games game selection. The site also lists a selection of instant-win games and scratchcards. Unfortunately, there are no traditional card or table games available at the casino.
Jackpots at Costa Games
There is a very small selection of progressive jackpots available to play at Costa Games. The casino lists just eight jackpot games in their jackpot selection. These include some good titles though, including the likes of Nightmare on Elm Street, Irish Riches, and Oktoberfest.
Live Casino Games
Players looking for a more authentic gaming experience will find a little bit of something to enjoy at Costa Games. Once again, the selection of games available in the live dealer section at Costa Games is more a case of quality, not quantity. The site lists just a few live games that include Live Dreamcatcher, Live Monopoly, and Live Dragon Tiger. None of the traditional casino games like blackjack or roulette are available on the site.
Usability
Mobile Casino
A lot of gamblers these days struggle to find the time to sit down at their desktop and spin their favorite reels. Costa Games is well aware of these time constraints and has made a perfectly optimized version of their website available for use on phones and tablets.
The Costa Games mobile casino is incredibly similar to the desktop site and players can still play the vast majority of the casino’s games. The site is supported on both Android and iOS operating systems and works great on most mobile browsers including Google Chrome and Safari. There is currently no mobile application available for the site.
Costa Games Help & Support
If you run into a problem when you are playing at Costa Games online casino, then you have a handful of options for assistance. Players can reach out to the site using either e-mail address or phone number. The site’s phone lines are available during the week between 10:00 am - 2:00 AM, while the support team aim to respond to all e-mails within 24 hours. There is no live-chat available on the site.
Customers also have the option of checking out the casino’s FAQ page, which has a reasonable amount of detail on it.
These are the main categories in the Costa Games FAQ:
- Getting started
- Money, money, money
- Playing instant games
- Security
Payment Methods
Costa Games is all about providing a smooth and easy customer experience for its players. The casino offers a selection of different banking methods that players can use to get money in and out of their account.
To deposit money into their account, players can use Visa/Mastercard, PayPal, Entropay, Apple Pay and they can also pay over the phone. This is a fairly limited selection of methods for depositing. The minimum deposit a player can make on the site is £10 and the site does not charge players for making a deposit.
To withdraw money from the site, players can choose from the majority of the same options. The casino does not charge players to make withdrawals. The minimum withdrawal amount is also £10. Players should note that they can only use a method to withdraw if it has previously been used to make a deposit. Customers can register up to three different cards on their account at any one time.
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Security
Costa Games casino is licensed by both the Government of Gibraltar and the United Kingdom Gambling Commission. These are two of the most respected gambling licenses in the iGaming world. These show that Costa Games is committed to upholding the highest standards of safety in the industry.
The casino also uses the latest SSL encryption technology to protect the sensitive data of its users. As well as this, the casino also has the eCogra seal of approval. This is considered one of the best tests of fairness that a casino can pass.
The site also has a selection of resources available for players who feel as though they may need assistance with their gambling. If you feel as though you or someone you may know is developing problematic gambling habits, then you should head over to the site’s gamble responsibly page.
Conclusion
Costa Games Casino is an okay online casino. The site’s game collection puts an emphasis on quality over quantity, with less than 150 online slots being available. The site does, however, make up for this a little bit with a good welcome bonus and a no-deposit sign-up offer. The other Costa Games promotions on the site are a little bit lacking though.
As far as a customer experience goes. The site’s customer support options are okay but they could be improved with the addition of a live-chat and 24/7 access. The casino itself is very easy to use though and this is definitely to its benefit.
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