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Crazy Fox

Crazy Fox Casino

8.8Our score

Tempting Cashback Offer

Not accepting players from: Virginia - United States

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Crazy Fox Casino Details

Gambling License:
Game category:
Slots, Jackpots, Table Games, Live Casino, Lottery
Languages:
English, German, Norwegian, Finnish, Polish, Spanish, Hungarian, French, Italian, Portuguese, Slovenian, Estonian, Bulgarian, Croatian, Greek, Japanese, Chinese, Tagalog, Korean, Russian
Restricted countries and regions
Available countries
iGaming Company:
Live chat:
Yes
Withdrawal methods:
MasterCardSkrillBank transfer View more  Trustly, Yandex Money, iDebit, InstaDebit, WebMoney, EcoPayz, Skrill Rapid Transfer
Withdrawal Times:

Pros

  • Superb casino games
  • Excellent live casino
  • Great cashback offer
  • 24/7 customer support
  • Mobile-friendly site

Cons

  • Some country restrictions
  • No bonuses or free spins

Brand new for 2020, this ‘loco’ online casino is certainly aiming to shake up the industry with some unusual (though not entirely misplaced) promotions for new and veteran players alike – this has seen the brand jettison any hope of receiving a Crazy Fox bonus or Crazy Fox free spins in favor of offering cashback on a daily basis. But we’re getting ahead of ourselves here (we’ll cover the Crazy Fox promotions in full below) – first we need to cover the games selection, live casino options, and other important considerations such as available payment methods, the level of customer support that can be expected, and the overall safety and security measures. So, without further ado, let’s see what this unstable omnivorous mammal has to offer you…

Crazy Fox Casino review

What to expect at Crazy Fox:

  • Superb casino games
  • Excellent live casino
  • Great cashback offer
  • 24/7 customer support
  • Mobile-friendly site

Table of Contents

Game Selection

Slots, Jackpots, Table Games, Live Casino & More

Let’s begin with the number and quality of the Crazy Fox games being brought to you. Well, you’ll no doubt be glad to know that a fair few of the best games providers are on board, including the mighty Microgaming, NetEnt, Playtech, 1x2Gaming, Play’n GO, iSoftBet, and Evolution Gaming, to name but a few – in fact, there are more than 2,000 (and counting) top-notch releases available as we speak. So, let’s explore some of the options available here for finding your next favorite game or what you’re likely to be playing at this online casino…

Slots and table games

The main types of games you will find at Crazy Fox fall into the video slot and classic fruit machine categories. In fact, when you choose Games in the left-hand sidebar menu, you are immediately taken to the Slots section – the others being Lobby (i.e. the homepage), Live Casino, Table Games, and Jackpot Games, which we’ll cover below. There are some labels, including New and Top, displayed over the game tiles to help you discover the latest and greatest titles respectively. Looking at the first seven slots featured at the time of writing, we found Hot Nudge, Book of Aztec, Wolf Gold, Deadwood, All Ways Fruits, Super 7s, and Punk Rocker, each of which was labeled New, Top, or both, for example. Plus, hovering over a game tile reveals the full name along with the provider, as well as an option to ‘Play for Fun’. Nice!

You can also search for games directly using a search bar at the top of the page, or else choose to see a list of games by a certain provider using the dropdown menu on the right-hand side. However, with such a vast list of titles from which to choose, it would have been excellent if there were a few more ways to filter the selections – we’re thinking of things like theme, bonus round features, number of paylines, and so on and so forth. But, as this site is near enough brand new at the time of writing, there’s still hope that these things can be added later on.

In the Table Games category, there are plenty of video poker releases to play, as well as multiple versions of the casino classics like roulette, blackjack, and baccarat. Plus there are the Live Casino releases, too! But first, let’s deal with jackpots…

Crazy Fox jackpot slots

As we mentioned above, there is a separate Jackpot Games section containing all of the local, network, and progressive titles from some of the best studios on the planet – mostly slots, of course, but we also spotted some jackpot roulette and dice games in the mix too. One great thing (although it wasn’t consistently used for all of the releases in this section) is the use of a live prize total feed on the game tiles. This gives you an instant overview of which games are likely to go bananas very soon, as well as which ones should be avoided until the jackpot total has had time to regain its giddy heights. Some of the biggest prizes are available here, too, including those of Microgaming’s Mega Moolah, Playtech’s Gladiator, and NetEnt’s Divine Fortune. All in all, then, we were super happy with this category and are awarding top marks!

Live casino games

With the likes of Evolution Gaming, NetEnt Live, Pragmatic Play, Authentic, and Playtech each supplying live dealer games here, you can expect some of the closest experiences possible to the real thing short of hopping on a plane to Las Vegas. Each of these studios produces the goods in terms of HD-quality streams, first-class croupiers, and a variety of different tables for all types of players – whether you’re a casual gambler or a high-rolling VIP. In addition to this, we also noticed that there was a focus on providing versions of roulette, blackjack, and baccarat in languages other than English so that players from various European countries can join in with the fun. Also, we would be remiss if we didn’t mention the non-standard, extra special Evolution games, such as Deal or No Deal Live, Football Studio Pro, and Dream Catcher. All of these and more are available here!

Crazy Fox welcome offer

As we mentioned right at the top of this review, there is no welcome bonus as such – so that means there is no reward for making a deposit, no chance of some free spins for certain games, and also no need to think about entering a Crazy Fox bonus code when entering the deposit page. But it’s not all doom and gloom, as there is another offer in place that could potentially be more appealing to lots of different types of players, and especially to those who tend to go big or go home! So, instead of a regular welcome bonus, all players are entitled to a decent 20% cashback offer, which acts as a kind of insurance policy in case you hit a bad run of form.

One thing to note with this deal is that it only relates to money lost from your deposits – i.e., if you win big and put it all back into your favorite slot game, you won’t be covered for this. But, let’s say you deposit €100 and somehow manage to lose it all, you will receive another €20 courtesy of the casino, so that you can have another crack at it. Plus, one of the best things is that this promotion runs constantly from the moment you start playing, with any cashback owed coming to you on a daily basis. Therefore, while this is an unusual approach for attracting new players, we wholeheartedly support this decision and think it’ll suit certain players down to a T. Before we get too excited, though, let’s take a magnifying glass to the terms and conditions…

Bonus terms and wagering requirements

Now, we have to admit that we were expecting to see a gut-punch within the terms that soured the whole deal. However, everything is more than reasonable here, so again, it’s hats off to the Crazy Fox team from us. The most significant term has to do with a three-times wagering requirement applying to all cashback received. Also, you only get three days in which to complete this wagering before the bonus funds (and any winnings gained from them) are removed from your account. We have to say, this is more than fair enough for such a good deal. Finally, the minimum loss that can be credited each day at 01:00 (UTC) is €5. Not bad at all!

Virginia - United States Crazy Fox bonuses

Enjoy gambling in moderation – only play with money you can afford to lose
Type
Amount
Wagering Requirement
Claim

Cashback Bonuses

20% Daily on Net Losses
3x
-
Type

Cashback Bonuses

Amount
20% Daily on Net Losses
Wagering Requirement
3x

Choose your bonus to read the full bonus T&Cs
18+ Play Responsibly

Promotions and bonuses

Don’t expect to find your regular reload bonuses, free spins for deposit offers, or anything else considered par for the course at many other online casinos. This one likes to do things differently and we have to respect that choice. So, the only promotion we found at the time of writing (aside from the 20% Cashback deal covered above, of course) was a Casino Lottery. For this, you get a certain number of tickets for a prize draw depending on how much you deposit. Depositing €10 will net you one ticket, for example, whereas upping your deposit to €100 will bring the overall cost of a ticket down to €7. The top prize after the draw takes place is €1,000, with other prizes of €500, €300, and €100 being offered alongside some smaller rewards. Just note that prizes are awarded as bonus funds with three-times wagering applying.

Usability

We continued to be impressed by this site when it comes to the overall look and feel, as well as the ease with which you can find your way around and navigate to various pages quickly. In fact, we’d go as far to say that everything is just in the right place and within a couple of minutes we were fully up to speed. This is particularly aided by the left-hand side menu, which will hover in place regardless of which page you happen to be viewing at the time. Over there, you will find buttons for Sign Up, Sign In, Sign Out, Deposit, Live Chat (i.e. get in touch with customer support), and a dropdown for changing the default site language from English into one of just under 20 different tongues from around the world covering Europe, Asia, and the Americas.

The other menu options are as follows: Games, 20% Cashback, Payments, Lottery, and Install App (with an Android logo indicating the operating system). Then, everything else you might need once in a while, including a set of newbie FAQs, is located at the bottom of the site – just don’t try to get there while on the Slots page because games will keep on loading and it could be a good few minutes before you make your goal! The footer duplicates a couple of the options mentioned above but also includes links to pages on things like FAQ, Cashback T&Cs, Privacy Policy, Responsible Gaming, Game Rules, About Us, and so on and so forth. Therefore, we have absolutely no complaints here and found the site a joy to use during our review period.

Mobile casino

The Crazy Fox mobile casino follows on from the excellent desktop version in almost all aspects. In fact, you have two main options for accessing it from a smartphone or tablet computer. The first one is undoubtedly the easiest – simply point your mobile browser of choice at the site URL (or head there directly from this review) and everything will be reformatted to fit your touchscreen perfectly, with the sidebar tucked away in a hamburger menu to free up space. The other option, which seems to only be for Android users (sorry iPhone and iPad owners), is to download the app directly from the site. So, while this may certainly be the most convenient method once you’re all set up, this extra layer of getting going may put some users off. Regardless of which method you choose, however, the site runs perfectly on mobile devices.

Crazy Fox Help and Support

Not only is there a brief set of common questions and answers available directly at the bottom of the homepage (just click on one of the questions to reveal the answer), but there’s also a dedicated FAQ page that goes into quite a lot more detail. Not that the answers are in any way convoluted – they’re incredibly well written actually! The only thing that we think might improve this area is to have the questions separated into various categories so that you can instantly see at a glance where you might find your answer. At the moment, it’s a bit higgledy-piggledy. 

These are (roughly speaking) the main categories in the Crazy Fox FAQ:

  • Sign Up
  • Account
  • Deposit
  • Withdrawal
  • Verification
  • Games
  • Responsible Gaming
  • Safety
  • Contact Us

If you can’t find the answer you’re looking for, then your next option is to get into touch with a member of the customer support team. These guys and girls work around the clock, 365 days a year, so you won’t have any trouble getting some assistance regardless of the time of day or night. Live Chat, which is accessed from the main menu on the left, is by far the speediest of available options and the one we recommend that you use. However, with a phone number based in the UK (meaning it could cost you a pretty penny if you don’t reside there), your only other choice for dropping them a line is to send an email over instead – this usually got us an answer within a couple of hours whenever we tried this with some test queries. Nice!

Deposits and Withdrawals

There is a wide range of different currencies that can be used for making deposits and withdrawing your winnings at the other end. Euros, US dollars, and the Japanese yen are all included, as well as a few others. There are 15 methods by which you can deposit, including credit cards, various eWallets, and a few online banking systems. Best of all, each of the methods transfers instantly, so you can carry on playing games with a minimum of fuss. Most of the withdrawal methods are also instant (once processed by the payments team), with the exception of things like QIWI, iDebit, and ecoPayz, which all come with a 2.5% fee on top. Bank transfers and credit cards take up to three working days for withdrawals and, again, a few of the available options come with fees, so it’s best to check the Payments page ahead of time.

Verifying your Crazy Fox account

Completing the verification and security procedures at Crazy Fox couldn’t be easier. As soon as you register a new player account, you’ll need to click on a link sent to your email – be sure to check your spam folder if nothing appears within a couple of minutes. Then, once you’re at the stage of making your first withdrawal, you will be asked to upload copies or photos of a few documents to the Live Chat so that the team can verify you are who you say you are. By that, we mean sending in a form of photo ID, like a passport, driver’s license, or national ID card, and something showing your full name and address – this can be a bank statement or a recent utility bill, for example. And that’s it, really – we told you it was simple!

Security and Licensing

Being based in Malta, Crazy Fox Casino has naturally gone with the esteemed license from the Malta Gaming Authority (MGA). This is great news, as the MGA’s reputation for ensuring online casinos do everything by the book is well known, so you will be in safe hands at this site. Add to this the fact that your data is protected by 128-bit SSL encryption and the EU’s GDPR laws, and we can’t think of any reason why you would feel unsafe playing at this online casino. Therefore, we have to admit that this player-focused brand really does have everything covered.

Conclusion of Crazy Fox review

Well, what can we say? Yes, this site takes an unusual approach to player bonuses by pretty much only offering a daily cashback deal and a lottery (this may or may not appeal to you, depending on your style of play) but we have to say that we thoroughly enjoyed our time here and we wouldn’t hesitate to recommend it to everyone. So, if you like the sound of everything we’ve highlighted in this review, be sure to give them a shot as soon as you possibly can!

Pros

  • Superb casino games
  • Excellent live casino
  • Great cashback offer
  • 24/7 customer support
  • Mobile-friendly site

Cons

  • Some country restrictions
  • No bonuses or free spins

Screenshots

Casino - FAQs

  • Which payment options you’ll have available to choose from at Crazy Fox is dependent on the country you register your account from. Most players will be able to at least use card payments, bank transfers and e-wallets, but to see the complete list of your options you’ll have to log in to your account and check the cashier’s page.

  • Yes, there are several progressive jackpot games to choose from at Crazy Fox. You’ll find the full selection in the casino lobby, and you can also read more about the jackpot games we found in our review of the game selection at Crazy Fox.

  • Yes, Crazy Fox has an FAQ page, and there you’ll find answers to all the questions players frequently have at Crazy Fox. If you can’t find answers to your questions on that page, simply contact their support department.

  • The verification process at Crazy Fox will differ a bit depending on the gambling regulations in your country of residence. Most players will, however, have to send in or upload documents verifying their name, date of birth and residential address. Documents you can use for this include a valid ID and a utility bill. You’ll receive detailed instructions from the casino regarding the exact process once verification of your account is needed.

Bruno

From
Reviewed on February 18, 2021
While there's no welcome bonus, I found an interesting 20% cashback bonus that's very rewarding. Say I lose €50, I'll get back €10 to work my way through. One thing I did notice though, was that I'm only eligible for the cashback bonus if I've spent more than €5 that day. I don't really miss the iOS app since it's so much easier to bet with my browser. In fact, games have been booting up fast enough and finding my games here isn't that hard too. The live chat is located in the left sidebar and I love the fact that it's around all the time. Having to wait for answers isn't the way to a nice casino experience so I'm giving them props in my book. Especially as they're easy to talk to likewise providing reliable answers.
After submitting my driver's license and account statement, imagine this casino making me wait for more than three days just to get my account verified. How is that just possible when the standard is even 38 hours?

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