Overview
Established in 2011, Crazy Luck is a Rival-powered online gambling platform. Here, punters will find popular game categories including slots, video poker, and table games. You can play these games either on your desktop or your portable device, which is perfect for on-the-move players. What is also available on mobile are the bonuses and promotions, which includes a welcome offer going up to the fifth deposit. The customer support is decent with a live chat service available. However, there’s more to an online casino than games and promotions. Banking is an important aspect and GoodLuckMate will be finding out whether this operator holds a valid license as well.
Bonuses
Crazy will define the welcome offer you will come across when you become a member of this platform. The Crazy Luck bonus is spread over the first five deposits to give you the necessary boost on your first few steps. This is how it goes down.
On your first deposit, you will get a 560% bonus match but the operator doesn’t mention the maximum bonus you can receive. This situation persists until the fifth deposit. Anyway, the second deposit will see you get a 550% bonus match on the deposit.
For the third deposit, you will get a 540% bonus match while the fourth and fifth deposits will get you 530% and 520% bonus matches respectively. Unfortunately, there are no Crazy Luck free spins included in the welcome offer.
Bonus Terms and Wagering Requirement
There’s limited information on the bonus terms but at least it displays the basics. First, you don’t need a Crazy Luck bonus code to activate the bonus. However, you must deposit at least €25 to claim the offer.
Afterward, you must meet the 35x wagering requirement although the operator doesn’t specify whether this will apply to the bonus and/or the deposit amount. There’s a maximum cashout for each bonus. That is 1.6x, 1.5x, 1.4x, 1.3x, and 1.2x the bonus plus deposit amount in descending order (from the first to the fifth deposit bonus).
Promotions and Bonuses
Plenty of ongoing Crazy Luck promotions await you, starting with the weekly deals such as the Crazy Luck 525% capped at €2,625, the Crazy Reload 575% capped at €2,875, the CLC Bitcoin 555% Match bonus up to €2,775. But, that’s not all! Players will get plenty of bonuses including Happy Hours and a Refer a Friend bonus.
The operator has a VIP program but loading the page doesn’t disclose sufficient information such as how the program works. it only states the basics which include the more you play the more you earn as well as mentioning the benefits you stand to enjoy once you become a VIP member. Some of the perks listed here include monthly gifts, free cash, free trips, and a weekly cashback among others.
Game selection
Casino & Jackpots
Few Crazy Luck games characterize the lobby here. Players will have access to just under 150 games. This includes table games, slots, and video poker. Unfortunately, there are no live casino games available.
Slots and Table Games
By partnering with Rival Gaming only, this operator has a limited game selection and that includes the slots section. The good news though is that the players will find various slot categories such as the 5-reel and 3-reel titles. However, players will probably be drawn to the i-Slots selection.
These games not only feature top-quality graphics and features but also come with a storyline that unfolds as you play the game. There’s a filter to help you find games according to certain criteria such as bonus rounds and multipliers. If you have the name of the title, use the search box for efficient results.
The table game selection is reasonable and players can expect to find titles such as blackjack, roulette, baccarat, roulette, and Five Card Poker among others. Video poker isn’t too far behind with a fair amount of titles, with both single and multi-hand options. Some of the titles here include Double Joker and Jacks or Better.
Jackpots at Crazy Luck
It’s the same situation when you load the progressive jackpots section – low numbers. Nevertheless, punters who love the adrenaline rush that comes with taking a leap of faith in the hope of winning big will be thankful instead of having no title at all.
Of course, the low numbers can be attributed to the operator’s decision to source games Rival Gaming only. Anyway, you can try and turn your fortunes around with the four titles here – Strike Gold, One Million Reels BC, Major Moolah, and Money Magic.
Live Casino Games
Players seeking authentic live gambling will have to find other online platforms to get this experience. That’s because this operator doesn’t have a live dealer section.
Usability
The Crazy Luck mobile casino is accessible from your portable device including smartphones and tablets. You won’t find a downloadable mobile app but you can use a mobile web browser to access the website. Thankfully, the website is compatible with popular operating systems such as Android, Blackberry, Windows, and iOS.
When it comes to responsiveness, the website fits perfectly on all screen sizes, allowing for smooth navigation. However, the menu contains only three options – support, promotions, and banking. The terms and conditions, about us, and privacy policy don’t appear anywhere. This puts mobile players at a disadvantage since they are deprived of crucial information.
As for the games, punters will have access to most of the titles in the desktop version. Thanks to the use of Rival software, punters should expect smooth gameplay as well.
Crazy Luck Casino Help & Support
Problems may arise as you play on this platform or maybe you may have a query that needs clarification. This is where the customer support team comes in handy. The live chat service is suitable for urgent queries and they are available 24/7. Unfortunately, the live chat service is only available to members. Alternatively, you can use one of the five email addresses depending on your query. Unfortunately, there’s no FAQ page.
Payment Methods
Banking options are in plenty on this platform. Moreover, players will have a wide variety to choose from and they are safe and reliable. If you want to deposit funds, you can choose from the debit/credit cards such as MasterCard and VISA, eWallets including Neteller, and prepaid cards such as Paysafecard.
However, what will impress most of the punters is the inclusion of Bitcoin, but keep in mind, the availability of some of the payment options here will depend on your country of residence.
When it comes to withdrawals, punters can withdraw using most of the deposit options listed. As for the withdrawal times, the operator states that it may take up to 10 business days to get approval, which is quite lengthy by industry standards. The maximum amount you can withdraw stands at €5,000 per month.
Security
There are claims that this operator has a license from Cyprus. However, there’s no evidence to support these claims. Furthermore, the website doesn’t display information about the operator or registration. Therefore, you want to tread with caution when playing here.
As for security, players can rest easy with the operator employing SSL encryption technology to secure personal and financial data. The operator may not post information on audits and certificates, but the Rival software used on the platform is tested and is also a renowned software. Therefore, you can expect fairness and randomness in the results.
Conclusion
This is not a platform GoodLuckMate would recommend, mainly because it lacks crucial information on licensing and regulation. Furthermore, it needs to improve on the game selection to encompass different types of punters.
The mobile platform, however, is quite good. Plenty of ongoing promotions and banking options add to the list of positives. The withdrawal period is quite lengthy and the maximum amount you can withdraw is quite low per month. Adding an FAQ page will also help players looking for solutions to recurring questions. If you are on the look-out for a licensed and safe casino to play at, we recommend checking our recommended casinos by visiting the GoodLuckMate top list.
