Overview
The long list of Jumpman Gaming casinos has a new addition. Crystal Slots is the name of the new site started in 2020. Powered by such a reputable gaming company, this operator is already a darling among many online gamblers, especially slot lovers. The casino leans towards slot games with a wide array of titles, including progressive slots. The promotions seem to follow in the same path with most of them offering bonus spins. In terms of trustworthiness and legitimacy, the casino is fully licensed by the UKGC and AGCC. The website design favours mobile players, allowing them to get in the game while on the move. We take a look into the crystal ball for more of what Crystal Slots has to offer, including customer support and banking options.
Bonuses
There are many Crystal Slots bonuses, bonus spins, and other promotions available based on players' country of residence. New players at Crystal Slots casino will be able to partake in a welcome bonus, and the offer available for players in your country is listed below.
Game selection
The over 850 Crystal Slots games touch on all categories despite a pro-slots casino. You can expect to find live dealer games, bingo, and table games.
Slots and Table Games
You don’t need a crystal ball to know that Crystal Slots leans heavily towards slot games. Perhaps, that’s why it bears such a title. These games are categorized into alphabetical order, making it easy for players to find games. There’s also a search engine that players can use to find games but only by title.
To ensure players have the best gambling experience, the operator sources its games from some of the top developers in the industry. You will find games from Microgaming, NetEnt, Eyecon, and Pragmatic Play. These games comprise classic slots and modern video slots as well.
Apart from slots, Crystal Slots offers bingo games as well under a dedicated “Bingo” section. With 12 bingo rooms, players can expect the three popular bingo varieties – 75-Ball, 80-Ball, and 90-Ball bingo. Some of the popular rooms include Bingo Millions and Friday Fun.
If you are a table game fan, you will find just a handful of games to quench your thirst. Expect several variations of roulette and blackjack.
Jackpots at Crystal Slots
If you are the type of player that loves taking on big risks for big rewards, then the “Jackpots” section offers just that. Crystal Slots offers just over 35 jackpot titles – a mix of popular titles as well as less-familiar ones for the adventurous players. Popular here doesn’t include titles such as Major Millions or Mega Moolah. Don’t worry though because some of the titles have prize pools going into hundreds of thousands. Look out for titles such as Doubleup Ducks, Shopping Spree, Jurassic Juniors, and Kingdom of Cash.
Live Casino Games
Crystal Slots disappoints when it comes to the live casino section. This casino doesn’t offer a wide range of live table games, meaning players will be forced to look elsewhere for variety. The best it does is whet your appetite with its limited selection. Only four games are available to play and they are Live Speed Roulette, Live Blackjack A, Live Blackjack B, and Live Roulette.
On the bright side, these games are powered by Pragmatic Play, one of the leading software developers in the iGaming industry. This means players can expect high-quality gaming, including HD live streaming, professional croupiers, and a real-time chat function that allows players to interact.
Usability
Similar to other Jumpman sites, the Crystal Slots mobile casino functions just as well as the desktop version. There’s no mobile app and that means you don’t need to download any software to play your favourite game.
The website is compatible with any mobile browser thanks to the use of HTML5 technology. This ensures all functionalities on the site are available including promotions and customer support. Even better is the site is compatible with Android, iOS, and Windows operating systems. As for the games, Crystal Slots does well to include a majority of the titles available on the desktop version. Therefore, expect plenty of entertainment away from your desktop.
Crystal Slots Help & Support
Help is only a click away on Crystal Slots but the selection is quite disappointing. First, players have the chance to solve issues by themselves using the FAQ section. This category includes answers to some of the commonly asked questions on the platform.
However, if you don’t find a satisfactory answer, you will have two options at your disposal. The email option, which the operator says will respond to in 2 business days. For faster responses, consider instant messaging via Facebook.
These are the main categories in the Crystal Slots FAQ:
- Account Management
- Deposits
- Bonuses
- Withdrawals
- Support
Payment Methods
With such a reputable company behind Crystal Slots’ operations, players can expect to use safe and secure payment options. Having said that, the casino offers a limited number of options to choose from. You can deposit funds using Pay by Mobile, PayPal, PaysafeCard, MasterCard, VISA, and Maestro. The minimum deposit amount stands at a standard £10, suitable for low-budget players.
When it comes down to withdrawals, punters will have even fewer options to choose from, with PaysafeCard dropped from the list. Once you submit your withdrawal request, you will have to wait for the 72-hour pending period to elapse before your preferred payment option takes over the processing. For this, the casino estimates around 1 to 5 business days depending on your chosen cash out method. Don't forget that all withdrawals are subject to a £2.50 fee.
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Security
Being part of a big and renowned gambling company means you don’t have to lose sleep over legitimacy. Crystal Slots Casino holds two licenses – the Alderney Gambling Control Commission that covers international players and the United Kingdom Gambling Commission for UK players.
Security is just as tight on the platform thanks to the casino’s use of SSL encryption technology. Moreover, the casino uses the services of GoDaddy for added security, which means players can play comfortably knowing their data is secure. The casino’s software is tested and approved by SQS. Therefore, the results from the games are independent.
Conclusion
It’s good to see yet another addition to the Jumpman Gaming franchise, with the arrival of Crystal Slots. The design compliments the title and so do the slot games with a range of titles available. One downside across many Jumpman Gaming casinos is the limited live and table game selection.
The website’s mobile-friendliness is an added plus to the casino but the banking section takes away these gains. Removing the £2.50 withdrawal fee would be a good place to start when improving the section.
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