CyberBingo Casino

While we appreciated the 24-hour customer support, the inclusion of Bitcoin deposits and withdrawals, and the filtering options for the games, we were not impressed by the rest of what this site offers to players. In fact, we found the whole experience, from the ancient design and broken home page images to the harsh wagering requirements and lack of information on these deals alarming. On top of that, there is a distinct lack of quality casino games other than slots, which really isn’t on for a brand calling itself CyberBingo. Therefore, we cannot recommend this online casino. Instead, we think you should check out our other reviews and top lists. Trust us!

On paper, the CyberBingo bonus for new players is a doozy. In fact, it’s split into several sections with some insane numbers involved at each stage. Overall, there is up to €1,500 in match deposit bonuses, as well as some playing funds for simply signing up and some CyberBingo free spins thrown in for good measure. When registering, you can claim a €20 bonus in playing funds and 40 free spins, while your first deposit will net you a 500% match deposit bonus up to €500. Then, for your second and third deposits, you can nab a 600% match deposit bonus up to €600 and a 400% match deposit bonus up to €400 respectively. Not bad!

So, even we have to admit that it’s incredibly rare to find such massive percentages involved in any welcome bonus package – and not just once, but to do the same trick three times over, as well as provide a little sweetener just for signing up for a new account, is rather special. However, we would advise holding your horses here, because the wagering requirements attached to these admittedly generous offers are equally off the charts. Are you ready…?

Bonus terms and wagering requirements

The bad news here is that the no-deposit bonuses, as well as any winnings obtained from your free spins, have wagering requirements set at a whopping 99 times! Plus, you only have 48 hours in which to complete them – reduced to just 24 hours for the free spins. That is absolute madness, in our opinion, especially seeing as the industry average is around 35 times the bonus. Luckily, the wagering requirements for the other bonuses as part of your first, second, and third deposits are set at the standard 30 times the bonus and deposit combined. And only multiplayer bingo games contribute 100%, with slots on a lowly 7% and table games on 1%. 

At least there are no CyberBingo bonus codes to enter – a small glimmer of light in an otherwise fairly grim set of terms. Our advice here, then? Avoid this ‘deal’ like the plague and look for much better offers (and terms) by reading through our other online casino reviews. We don’t like seeing our readers being ripped off, so we will always advise looking elsewhere when possible.

Promotions and bonuses

As you would expect, the vast majority of CyberBingo promotions are concerned with bingo tournaments, prize draws, and special themed cash giveaways – in fact, there were around 20 such promotions for various bingo games at the time of conducting our review. However, we also noticed three promotions tailored toward casino titles. Probably specific to October (when we reviewed this site), we found the Haunted House Challenge running each Saturday, with the chance to win €100 for completing all the tasks. Then there is the Dragon Free Spins promo, which grants some extra spins for dragon-based slots every Thursday and Sunday. Finally, there’s the Franken-Tastic (their words, not ours) Slots Tourney running Monday through Thursday each week – though, again, we’re pretty sure this one is limited to October, judging by the undoubtedly Halloween nature of these promotions.

Slots, Table Games & Bingo

Going by the name alone, we can assume that CyberBingo games predominately fall into the bingo category. However, that would be doing an injustice to the full offering of releases here. Slots, progressive jackpots, table games, video poker, keno, and many more also contribute to the total number of available games! Although, you shouldn’t expect to find any of the more well-known studios such as NetEnt, Playtech, or Microgaming at this site. Instead, all of the software comes from either Saucify, Betsoft, Mobilots, or Vista Gaming. Nevertheless, there are still hundreds, if not thousands, of games available in total. Let’s take a look at them now…

Slots and table games

Choosing the Slots category from the Games dropdown presents you with six different options for narrowing down your choices. These are All Slots, Progressive (more on this later), Exclusive, 3D Slots, 5 Reel, and 3 Reel. There’s also a search bar for finding a release by its full or partial title. Then, over on the left-hand side, underneath the main subcategories we mentioned, are a heart symbol under which you can save your favorites, as well as options to view by top-rated, A-Z, or Z-A. In addition to that, you can also choose to view Tags. And we must admit to being blown away by the sheer number of tags, from the number of paylines, reels, and so on to hundreds of different themes, game mechanics, and bonus feature rounds. This is really great to see, as we are frequently let down by other casino’s lack of organizational tools!

Moving over to the Table Games category, we didn’t find much to write home about. In fact, for an online casino that has been running since 1996, you would naturally expect way more games than the mere 12 provided here. Plus, three of these are duplicates, with Texas Hold’em, Blackjack Bare All, and the regular Blackjack games all appearing twice. So, really there are only nine table games in total, and four of these should really have been moved over to the much better stocked Video Poker category. So, that leaves you with two types of roulette (European and American), two versions of blackjack, and one kind of baccarat. After being impressed by the slots selection, we have to say that the Table Games section needs some improvement – it just really isn’t good enough, and there are no Live Casino games either!

CyberBingo jackpot slots

Equally disappointing is the progressive jackpot subsection, which can be accessed by first choosing Slots followed by the tab saying Progressive. We say disappointing because there are only three such games and they are all linked to the same prize pool, meaning that if it is won on one of the titles, all of the games will be reset to their base level. The titles, which we must admit to never having seen before, were as follows: Fairy Nights, Greek Myths, and Winds of Arabia. So, if you’re the type of player that likes to spice things up with a few sessions on the progressive jackpot slots in the hope of landing the big one, you’re better off looking elsewhere.

Bingo and other games

For a site built on bingo, we were absolutely shocked to find hardly any games in the genre. At the time of writing, only three bingo rooms were available to play. These were Halloween Bingo, Nickel Bingo, and Free World Bingo. To be fair, each of these carried a progressive jackpot prize with some rather tasty numbers going up and up by the second. Unavailable to play at the time but due to open the following morning (with all times given annoyingly in the American EST, for some reason, despite us being located in Europe) were Pack & Line Bingo, Diamond Bingo, Tourney Bingo, and USA Bingo, again each with their own progressive jackpot prize. Nice!

The other games available at CyberBingo were Chain Reactors (slots with a special mechanic that makes them go bananas every now and then) and Keno & More. There are five different titles falling under the Keno umbrella, while a selection of eight different scratch cards completed the picture. So, all in all, slots are in plentiful supply, but all of the other games categories are woefully behind in terms of numbers. We would love to see some more added, but as this casino is so long in the tooth, we can hardly expect any drastic changes on that front.

We were in no way surprised to find no payments page detailing the deposit and withdrawal methods along with their timeframes or fees. Even the FAQs dedicate just three lines to deposit options – and there’s a note about visiting a Funding Page for more information but no link to take you there. Essentially, you can use credit or debit cards from Visa and Mastercard, a few different eWallets (Bitcoin too), or wire transfers – the standard options provided by most online casinos. The same options exist for making withdrawals, though the processing times can be as much as 48 hours, so if you’re choosing a relatively slow method such as a bank transfer, we advise allowing anything up to seven working days before you receive your winnings.

Verifying your CyberBingo account

This is all standard stuff. Once you’ve signed up for a new player account, you will be sent an email to the address you supplied at registration – just be sure to check your spam folder if nothing appears after a couple of minutes. Once you have the email, you can click on the verification link inside to be taken back to the site as a fully registered player. Then, around the time of your first-ever withdrawal from CyberBingo, you will be required to email over a copy of your ID (a passport, driver’s license, or national ID card is just fine), as well as something showing your full name and address like a bank statement or recent utility bill. Simple!

This online casino is regulated and licensed by the Government of Curacao, which is famous for enabling sites to accept cryptocurrency payments (as well as regular Fiat payments in euros or dollars, for example) from players across the world. So, it makes sense that this brand has gone with that license. Also, for such an aging site, we were super glad to see that SSL encryption was being used throughout, to help protect your personal and financial data from prying eyes.

We’ve got to lay all our cards on the table here and admit that this is one of the poorest sites we’ve had the misfortune to review due to the fact that it looks and feels like something created in the mid-1990s. In short, the overall design is just horrible, and our initial impressions were confirmed in particular by seeing broken images on the home page! If a site can’t even make its home page look as inviting as possible, what hope does it have against hundreds of excellent online casino designs out there? It’s a rhetorical question. (None, is the answer, by the way).

A good example of other failings comes when clicking on one of the welcome bonus banners – instead of transparently showing the deal or at least providing a link to the terms and conditions, it takes you straight to the registration page without a hint of what you might be receiving from the welcome bonus. This is just not on, and we’re pretty sure it is illegal in some countries to not have the significant terms laid out clearly for all to see. This doesn’t give us much confidence!

Running across the top of the site, you get links for Games, Promotions, Information, Loyalty, Community, and Free Bonuses (though we highly doubt the ‘free’ aspect of that last one). Feedback and Support links hover on the right-hand side – we were tempted to post our review to the former! Then, at the bottom of the site, you get a few more links to things like Bonus Terms, Privacy Policy, Responsible Gaming, Contact Us, and more. Though, we can’t say much more about useability other than it gets the basics done and nothing else. We’re not impressed!

Mobile casino

Surprisingly, the entire site is mobile friendly. In fact, the CyberBingo mobile casino offering works much better on iOS and Android devices quite comfortably. However, the same terrible design choices exist there too, including the broken images on the home page. This really isn’t a good look for the brand, and sadly it means we can’t recommend spending much time here when so many other excellent mobile casino sites exist. Seriously, you are better off going to our other reviews to discover a better standard of gaming – for both slots and bingo titles.

Clicking on the bright red Support button on the right-hand side of the screen brings up three options: FAQ, Help, and Live Chat. The former brings up a basic page with 25 of the most frequently asked questions, though there are no categories to help you find an answer more efficiently, and neither is there a search bar for entering keywords. So, again, there could be some improvements made here to enhance the (especially new) player experience.

These are (roughly speaking) the main categories in the CyberBingo FAQ:

• Games
• Account
• Deposits
• Withdrawals
• Fairness
• Legal
• Technical
• Bonuses
• Responsible Gaming
• Consent

If none of the above helps answer your inquiry, you can always fire up the live chat window from the Support button. This is available 24 hours a day, 365 days a year, which is nice to see. We had our questions answered within a minute or two each time, so hats off to the staff. You can also choose to email your question over to the team and expect a reply within 30 minutes or so. Again, this is excellent. Disappointingly, however, there is no phone number to call if you need to speak person to person – bizarrely, however, there is a fax number, which is based in Malta.