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Deluxino Casino
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Withdrawal timeframe credit/debit cards: 4-7 days
Withdrawal timeframe bank transfers: 7-10 days
Withdrawal timeframe cheques: Not offered
Pros
- A 12-level loyalty program
- Fully mobile-optimized
- Phone support available
- Licensed by GGC and UKGC
- Certified fair by eCOGRA
Cons
- No live chat
- No live casino section
- Limited table games selection
Deluxino Casino launched in 2019, adding to the long list of online casinos under the 888 Group. With this in mind, you already know the operator features lots of quality games. Most of them, however, are slot games powered by various top gaming studios. The casino supports mobile gambling as is evidenced by the wide range of mobile slots. It also comes with multiple payment options including eWallets, prepaid vouchers, bank transfers, and more. The welcome bonus is rather mediocre but at least you will have something to give you a head start on the platform. GoodLuckMate puts Deluxino under the microscope for a thorough analysis of what it has to offer. The customer support, licensing & regulation, and ongoing promotions among others.
Deluxino Casino review
What to expect at Deluxino:
- 300+ slot games from top gaming studios
- A handful of ongoing promotions
- Progressive jackpots available
- A welcome offer for newbies
- Responsive customer support
Casino Games & Jackpots
Powered by Dragonfish software, Deluxino Casino offers over 300 slot games including progressive jackpot games sourced from various top software developers.
Slots and Arcade games
Deluxino Casino promises its customers over 300 slot games drawn from various leading software developers to keep the lobby interesting, diverse, and colourful. They include NetEnt, IGT, Quickspin, iSoftBet, Betsoft, Barcrest, Blueprint Gaming, PariPlay, Thunderkick, and Pragmatic Play. For exclusive proprietary content, the casino uses Section 8 Studio. With such top developers, players can expect the colourful 3D slots featuring multiple pay structures to the old-school fruity slots that feature 3 reels.
Patrons expecting to find table and card games will be disappointed by the lack of these games. There’s no roulette, craps, and baccarat. Not even video poker for those players who would love to shift from chance-based games to games that require skill and strategy.
Jackpots at Deluxino
Deluxino doesn’t offer a dedicated progressive jackpot in the lobby. That means you will have to search for your favourite title to play. Nevertheless, the casino stocks various progressive titles, including the popular Mega Fortune from NetEnt. Divine Fortune from the same developer is also available. The famous Fluffy Favourites from Eyecon features here as well. Other games available include Aztec Realm, Millionaire Genie, and Irish Riches from studios such as Section 8 Studio.
Live Casino games
Deluxino is still a new online casino and that could explain why the operator doesn’t feature a live casino section. With that in mind, you may want to turn to other online casinos if you are a die-hard live casino enthusiast looking for a fix in either baccarat, roulette, or blackjack variations.
Before joining Deluxino Casino, you may want to consider the casino’s promotions because they are quite different from what other online casinos offer. For instance, the welcome offer may leave you dissatisfied because it doesn’t include a cash bonus. New players on the platform will receive 25 free spins usable on Eyecon’s popular slot game – Fluffy Favourites. That’s all as far as the bonus goes. However, note that you will need to use the bonus code: DELUXINO to claim the bonus. This is, of course, on top of depositing the minimum £10.
Bonus terms and wagering requirement
After depositing the minimum £10, you will have 7 days to use the free spins. Meanwhile, you must meet the wagering requirements set at 40 times the winnings from the free spins. Not bad but keep in mind, the winnings from the spins cannot surpass £2.5. This is quite low compared to the standard cashout from other online casinos offering such complimentary spins. The good news is the operator will credit the winnings accumulated from the free spins straight to your real money balance. The game bonus wins cap, however, stands at £400 + the initial bonus amount.
Virginia - United States Deluxino bonuses
Welcome Bonuses
25 Spins
40x
Welcome Bonuses
25 Spins
40x
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18+ Play Responsibly – BeGambleAware
Promotions and bonuses
In addition to the welcome bonus offer, players can look forward to the Daily offers that comprise 50 free spins on a certain slot game. Getting these free spins will require you to deposit at least £10 and use a special promo code.
A loyalty program is available for the loyal players but any player can join the program. To get started on your journey to the top of the 12-level ladder, you need to deposit and wager £1. At level 4, you can expect monthly cashback offers. At level 8, you will join the VIP club where multiple benefits such as a personal account manager and mystery gifts await.
Built on the Dragonfish platform, Deluxino Casino promises to perform without hitches on your mobile device. There’s no mobile app to download and that means you don’t need to download any software to enjoy your favourite game. the website uses HTML5 technology that allows it to fit on all mobile devices including smartphones and tablets. Furthermore, the gameplay is on point courtesy of Instant Play, allowing you to get in the game within the shortest time.
All functionalities are available on the mobile version including the cashier section, promos, home, and customer support. In terms of the games, the casino claims it offers over 300 slots on the mobile version. That means you will have quite an array of games to keep you company for quite a while.
Deluxino offers several ways to get in touch with the customer support should you need help with any issue on the platform. However, before reaching the knowledgeable and responsive team, consider going through the FAQ page where you can find answers to some of the most commonly asked questions.
These are the main categories in the Deluxino FAQ:
- My Account
- Payments
- Withdrawals
- Offers
- Free Spins
- Wagering Requirements
- Rewards Program
- Support
- Playing Safe
- Technical
- Licenses & Security
If it’s a serious issue, consider contacting the casino’s support using the toll-free number available for UK players only. International players will incur charges when calling this number. As you do that, keep in mind this service is available from 10:00 am to 2:00 am. With no live chat service, the other alternative is using the contact form available on the Support page or you can send an email directly to their email address.
Deluxino offers quite a limited array of payment options compared to other online casinos in the same category. For instance, to deposit funds, the casino offers VISA and MasterCard credit/ debit cards. Players can also use EntroPay Virtual Visa Cards. Interac-online, PayPal, PaysafeCard, Apple Pay, and Wire Transfer are the other deposit options offered. Deposits are instant with the minimum amount set at £10.
As for your withdrawals, the casino allows you to withdraw via the same deposit options listed above. Nevertheless, you may have to wait up to 48 hours, which is the mandatory pending time. Afterwards, your preferred cash out option will determine how fast you will receive your funds. Typically, you can expect your funds within 4 to 7 business days but bank wires will take between 7 and 10 business days.
Being part of the 888 Holding Group, you can be sure Deluxino follows all rules and regulations laid out in the online gambling space. For starters, the casino holds two licenses – one from the Gibraltar Gambling Commission and the other from the United Kingdom Gambling Commission.
In terms of security, players’ sensitive details remain secure from third-party access courtesy of the advanced encryption technology used on the platform. Moreover, there’s a firewall sitting on the casino’s servers that serves as an added security layer. Finally, the casino is eCOGRA-certified, meaning you can rest assured the random number generators on all games have been cleared safe and independent.
For slot fans, Deluxino Casino offers a great place to unwind but for fans of table and card games, the casino is a disappointment because it lacks these games. Hopefully, the casino will fill in the blanks. The welcome bonus is also an area of concern, and adding a cash bonus will go a long way in attracting potential players.
With that said, Deluxino does well by acquiring licenses from the UKGC and GGC. An eCOGRA certification also means the platform is trustworthy. Decent customer support ensures you will get help within reasonable timeframes. Finally, the fact that the casino is available on mobile is a big bonus for the operator.
Pros
- A 12-level loyalty program
- Fully mobile-optimized
- Phone support available
- Licensed by GGC and UKGC
- Certified fair by eCOGRA
Cons
- No live chat
- No live casino section
- Limited table games selection
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Casino - FAQs
Before you’re able to cash out the winnings from your Deluxino bonus you’ll need to complete a wagering requirement of 40x. Once this has been done your bonus money will be converted into real cash that you can withdraw.
Yes, there is no need to download games or any software to be able to play at Deluxino. You’ll have to wait for the game to load before it opens, but this only takes a second or two. After that, you can play without any delays or additional loading time.
Most players will simply have to enter their name, date of birth, gender, residential address, email address, and phone number to sign up at Deluxino. However, players from some countries may also have to add additional information and an age verification might be required. You might also be required to add a deposit limit before you can fully register. Once you have registered you might have to verify your phone number or email address before you can log in.
Yes, Deluxino does have a gambling license, but which one you will be playing under, and if this is considered a valid license, depends on your country of residence. When you go to their website you should scroll down to the bottom of the site, and there you’ll see the license information from players in your country.
No, the customer support department at Deluxino does not offer around the clock support. However, you’re always able to send in your inquiry or request by email or by filling out a contact form so they can get back to you when they’re back at work.
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