Overview
Deluxino Casino launched in 2019, adding to the long list of online casinos under the 888 Group. With this in mind, you already know the operator features lots of quality games. Most of them, however, are slot games powered by various top gaming studios. The casino supports mobile gambling as is evidenced by the wide range of mobile slots. It also comes with multiple payment options including eWallets, prepaid vouchers, bank transfers, and more. The welcome bonus is rather mediocre but at least you will have something to give you a head start on the platform. GoodLuckMate puts Deluxino under the microscope for a thorough analysis of what it has to offer. The customer support, licensing & regulation, and ongoing promotions among others.
Bonuses
Before joining Deluxino Casino, you may want to consider the casino’s promotions because they are quite different from what other online casinos offer. For instance, the welcome offer may leave you dissatisfied because it doesn’t include a cash bonus. New players on the platform will receive 25 free spins and that’s all as far as the bonus goes. However, note that you will need to use the bonus code: DELUXINO to claim the bonus. This is, of course, on top of depositing the minimum £10.
Bonus Terms and Wagering Requirement
After depositing the minimum £10, you will have 7 days to use the free spins. Meanwhile, you must meet the wagering requirements set at 40 times the winnings from the free spins. Not bad but keep in mind, the winnings from the spins cannot surpass £2.5. This is quite low compared to the standard cashout from other online casinos offering such complimentary spins. The good news is the operator will credit the winnings accumulated from the free spins straight to your real money balance. The game bonus wins cap, however, stands at £400 + the initial bonus amount.
Promotions and Bonuses
In addition to the welcome bonus offer, players can look forward to the Daily offers that comprise 50 free spins on a certain slot game. Getting these free spins will require you to deposit at least £10 and use a special promo code.
A loyalty program is available for the loyal players but any player can join the program. To get started on your journey to the top of the 12-level ladder, you need to deposit and wager £1. At level 4, you can expect monthly cashback offers. At level 8, you will join the VIP club where multiple benefits such as a personal account manager and mystery gifts await.
Game selection
Casino Games & Jackpots
Powered by Dragonfish software, Deluxino Casino offers over 300 slot games including progressive jackpot games sourced from various top software developers.
Slots and Arcade Games
Deluxino Casino promises its customers over 300 slot games drawn from various leading software developers to keep the lobby interesting, diverse, and colourful. They include NetEnt, IGT, Quickspin, iSoftBet, Betsoft, Barcrest, Blueprint Gaming, PariPlay, Thunderkick, and Pragmatic Play. For exclusive proprietary content, the casino uses Section 8 Studio. With such top developers, players can expect the colourful 3D slots featuring multiple pay structures to the old-school fruity slots that feature 3 reels.
Patrons expecting to find table and card games will be disappointed by the lack of these games. There’s no roulette, craps, and baccarat.
Jackpots at Deluxino
Deluxino doesn’t offer a dedicated progressive jackpot in the lobby. That means you will have to search for your favourite title to play. Nevertheless, the casino stocks various progressive titles, including the popular Mega Fortune from NetEnt. Divine Fortune from the same developer is also available. The famous Fluffy Favourites from Eyecon features here as well. Other games available include Aztec Realm, Millionaire Genie, and Irish Riches from studios such as Section 8 Studio.
Live Casino Games
Deluxino is still a new online casino and that could explain why the operator doesn’t feature a live casino section. With that in mind, you may want to turn to other online casinos if you are a die-hard live casino enthusiast looking for a fix in either baccarat, roulette, or blackjack variations.
Usability
Built on the Dragonfish platform, Deluxino Casino promises to perform without hitches on your mobile device. There’s no mobile app to download and that means you don’t need to download any software to enjoy your favourite game. the website uses HTML5 technology that allows it to fit on all mobile devices including smartphones and tablets. Furthermore, the gameplay is on point courtesy of Instant Play, allowing you to get in the game within the shortest time.
All functionalities are available on the mobile version including the cashier section, promos, home, and customer support. In terms of the games, the casino claims it offers over 300 slots on the mobile version. That means you will have quite an array of games to keep you company for quite a while.
Deluxino Help & Support
Deluxino offers several ways to get in touch with the customer support should you need help with any issue on the platform. However, before reaching the knowledgeable and responsive team, consider going through the FAQ page where you can find answers to some of the most commonly asked questions.
These are the main categories in the Deluxino FAQ:
- My Account
- Payments
- Withdrawals
- Offers
- Free Spins
- Wagering Requirements
- Rewards Program
- Support
- Playing Safe
- Technical
- Licenses & Security
If it’s a serious issue, consider contacting the casino’s support using the toll-free number available for UK players only. International players will incur charges when calling this number. As you do that, keep in mind this service is available from 10:00 am to 2:00 am. With no live chat service, the other alternative is using the contact form available on the Support page or you can send an email directly to their email address.
Payment Methods
Deluxino offers quite a limited array of payment options compared to other online casinos in the same category. For instance, to deposit funds, the casino offers VISA and MasterCard credit/ debit cards. Players can also use EntroPay Virtual Visa Cards. Interac-online, PayPal, PaysafeCard, Apple Pay, and Wire Transfer are the other deposit options offered. Deposits are instant with the minimum amount set at £10.
As for your withdrawals, the casino allows you to withdraw via the same deposit options listed above. Nevertheless, you may have to wait up to 48 hours, which is the mandatory pending time. Afterwards, your preferred cash out option will determine how fast you will receive your funds. Typically, you can expect your funds within 4 to 7 business days but bank wires will take between 7 and 10 business days.
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Security
Being part of the 888 Holding Group, you can be sure Deluxino follows all rules and regulations laid out in the online gambling space. For starters, the casino holds two licenses – one from the Gibraltar Gambling Commission and the other from the United Kingdom Gambling Commission.
In terms of security, players’ sensitive details remain secure from third-party access courtesy of the advanced encryption technology used on the platform. Moreover, there’s a firewall sitting on the casino’s servers that serves as an added security layer. Finally, the casino is eCOGRA-certified, meaning you can rest assured the random number generators on all games have been cleared safe and independent.
Conclusion
For slot fans, Deluxino Casino offers a great place to unwind but for fans of table and card games, the casino is a disappointment because it lacks these games. Hopefully, the casino will fill in the blanks. The welcome bonus is also an area of concern, and adding a cash bonus will go a long way in attracting potential players.
With that said, Deluxino does well by acquiring licenses from the UKGC and GGC. An eCOGRA certification also means the platform is trustworthy. Decent customer support ensures you will get help within reasonable timeframes. Finally, the fact that the casino is available on mobile is a big bonus for the operator.
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