Diamond Reels is one of an increasing number of online gambling operators that prefer to work with cryptocurrencies. Still, if you decide to register and deposit your funds in this casino, you will be able to do it with traditional payment methods as well. This online operator's most important feature is that they accept players from many different countries, including the US. So, if you prefer to make your payments with Bitcoin, or any other cryptocurrency, then Diamond Reels online casino might be the perfect option for you. They offer the players a fantastic welcome offer and a wide range of exciting casino games in their games library. Continue reading our objective and comprehensive Diamond Reels review, and see why we think they are a quality operator that needs to be recommended by us.
There are many Diamond Reels bonuses, free spins, and other promotions available based on players' country of residence. New players at Diamond Reels casino will be able to partake in a welcome bonus, and the offer available for players in your country is listed below.
Casino Games & Jackpots
Once you enter Diamond Reels’ website, you will see that this operator has games from only one game provider (RealTime Gaming). Despite that, they offer a vast game library to the players. All casino games are provided through the website, but customers can also choose to download a software and play their favorite casino games that way. One downside we did notice is the lack of live casino games, which is a shame considering how popular this type of gambling has become in recent years.
Slots and Table Games
Despite the fact that this operator works with only one game provider, their selection of slot titles is substantial. They have over 300 titles to choose from, most of which come from the slots category. You can filter slot games by many categories (3-reel, 5-reel, 6-reel, a bonus feature, progressives and floating symbols), so you can easily find your preferred slot game by type or title.
We loved this filter feature as it is easy to navigate through the website. Also, by using it we managed to find some exciting slot titles like Ancient Gods, Asgard, Lucky 6, Storm Lords, Scuba Fishing, Magic Mushroom and many others. If you are a fan of movie and TV series themed slots, you should look at The Three Stooges II and The Big Bopper slot games, as they will give you hours of exciting entertainment. Also, every game comes with a “view more” feature, where you can see detailed information about every slot game.
If slots aren’t your preferred game then don’t worry; you will be able to find many traditional table games, such as roulette, video poker, blackjack, baccarat, jackpot games, craps, keno and scratch cards. We noticed that the Video Poker section is packed with titles, giving players the choice between several types of this interesting casino game (1-hand, 3-hands, 5-hands and 52-hands).
The other table games you can play are Caribbean Poker, Blackjack, Craps and European Roulette. Overall, their game library isn’t the biggest we have seen in the industry, but they offer their clients an exciting array of games.
Jackpots at Diamond Reels
If you are one of those players who dream of hitting the big prize at an online casino by playing progressive jackpot games, Diamond Reels may not be the perfect place for you. Currently, they offer their customers just six progressive games, which is significantly lower than other online casinos on the market. Our advice for new players is to try Aztec’s Millions or the Megasaur slot game, as they both offer some fantastic prizes. Overall, the game selection in this segment is weak, but the titles offered are quite interesting.
Live Casino Games
Diamond Reels has no live casino, which is pretty strange. Live casino platforms have become extremely popular among casino players over the past few years, and the lack of live studios might be a problem for players who prefer this type of gambling. We contacted customer support regarding this issue, but we couldn’t get precise information from them regarding when, or indeed if, they plan to offer live casino games in the future.
When it comes to the usability and user-friendliness of the Diamond Reels online casino website, we weren’t impressed at all. The website looks exciting, but we were highly unimpressed with its navigation and usability. Less experienced players will have problems finding some parts of the website, as the operator doesn’t provide exact shortcuts to some features of the casino.
Even though the website runs smoothly, menus and submenus are designed strangely. Registration and login buttons are in the upper-right corner and shortcuts for games, promotions and cashback are placed on the top of the screen, which is a relatively standard layout, but everything else seems a bit awkward.
Also, when you start looking for promotional terms and conditions, or other stuff besides games that might interest you, you will have a problem as nothing seems to be where it should be. The only thing that works well is the games lobby, where you will have no problems finding the games you want, and the filters work incredibly accurately.
Players who prefer to play their favorite casino games via mobile devices have the option of accessing the Diamond Reels casino via a mobile browser. Still, there are no Diamond Reels mobile casino apps for Android or iOS users. The mobile version of the website runs smoothly and without any lags. Overall the mobile experience is satisfactory. The mobile version is compatible with all operating systems, running without any problems on Android, iOS and Windows mobile devices.
On the mobile version, players can play almost all the games offered by the operator, plus they can contact customer support, make deposits and request withdrawals. It is also possible to play all your favorite casino games from instant play mode, as there is no need for any download or installation. The entire page is optimized for mobile users, so the lack of mobile applications isn’t a big problem, in our humble opinion.
If you want to access the FAQ page, you will need to scroll down to the end of the page, and there in the lower left-hand corner, you will find the shortcut to the frequently asked questions page. Here you will find many answers on some general questions, such as how to register and how to claim your welcome bonus, among others. The whole FAQ page is detailed, with answers on almost all basic questions a customer might have.
These are the main categories in the Diamond Reels FAQ section:
- Adding more games
- Security and privacy
- Diamond Reels Loyalty Club
Still, if you have some additional questions or problems, you can always contact the casino’s customer support team. You can contact customer support via live chat (available 24/7), email or via tool-free phone lines (there are phone lines in the USA, UK, Italy, Canada and France). We tested the customer support team and we can say that they are kind and professional. The live chat option is the fastest, but a phone call might be the best solution if you have some significant issues.
Bearing in mind that Diamond Reels is a crypto happy online casino, there are not many other payment methods except BTC. New and regular customers can choose one of the few payment methods, but we need to point out that payment methods may vary depending on your geolocation. Although Diamond Reels casino doesn’t offer many different payment options, they are committed to providing their customers with safe and convenient banking options, ensuring secure deposit and withdrawal transactions.
Players can choose to deposit with one of the credit/debit cards (VISA, Mastercard and American Express) or Bitcoin. Deposit times in all deposit methods are instant, and withdrawal times depend on the withdrawal method. For withdrawals via Bitcoin, players will need to wait up to 24 hours, while bank wire transfer is much slower, and the money will be on your account in 5 to 10 business days. We need to mention that at the moment, players can use just two withdrawal methods.
The minimum deposit amount is €25, and the maximum amount depends on the deposit method. The maximum deposit amount for credit/debit cards is set at €2,500, while the maximum for BTC deposits is set at €5,000.
Verifying your Diamond Reels Account
If you want to complete the entire process of registration, you will need to verify your account. The verification process is required for all players, and the casino will ask the customer to complete the process when they ask for their first withdrawal.
At Diamond Reels, the player will need to provide several documents to verify his/her account fully. The player needs to provide a copy of the credit card that was used for a deposit (front and back), a copy of a utility bill or bank statement (no older than three months) and a completed Authorization Agreement. Finally, there will be a verification call from customer support. Overall, a rigorous verification process by Diamond Reels online casino.
When it comes to licensing, Diamond Reels claims to operate under the Gaming Curacao license. This is the natural choice for a crypto casino, as Curacao is still the only regulator that accepts cryptocurrency money transfers. However, there is no proof that this license exists or that it's valid. So, we have to treat the casino as an unlicensed one until further notice.
While we were testing this online casino, we could not find many unresolved disputes with players, which shows that this operator treats its players fairly. Additionally, players can find shortcuts to CDS (Independent Player Dispute & Mediation Service), to help them with potential problems.
Diamond Reels uses the latest 128-bit SSL encryption protocol, and players can be sure that they are playing at a safe and secure place, as top-notch measures are implemented to guarantee players’ data protection. Also, all the games are protected with a certified RNG (Random Number Generator), which records results and ensures that players are given fair treatment on the website.
If you are trying to find an ideal casino for playing online slots and other casino games, Diamond Reels is a solid choice. Of course, this casino isn’t perfect; the main things we didn’t like were the fact that there is only one game provider available, a small number of deposit methods, the lack of live casino option and no mobile apps. On the other hand, at Diamond Reels Casino, you will find many exciting titles from RealTime Gaming and professional and polite customer support. You will also be able to play progressive jackpot games and get a chance to hit some big wins.
Overall, this is one interesting Bitcoin casino, and we can recommend that our readers register at this great online casino and claim a fantastic welcome package!