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EuroGrand Casino

EuroGrand Casino

8.0Our score

Generous Welcome Bonus

Not accepting players from: Virginia - United States

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EuroGrand Casino Details

Game category:
Slots, Jackpots, Table Games, Live Casino
Game Provider:
Languages:
English, German, Spanish, French, Czech, Finnish, Japanese, Polish, Russian
Restricted countries and regions
Available countries
Casino type:
Live chat:
Yes
Withdrawal Times:
Withdrawal timeframe e-wallets: 24-48 hours
Withdrawal timeframe credit/debit cards: 5-8 days
Withdrawal timeframe bank transfers: 3-6 days
Withdrawal timeframe cheques: 14-21 days
Pros
  • Generous welcome bonus
  • User-friendly interface
  • Low withdrawal limits
  • Fast withdrawal processing
  • Highly regulated
Cons
  • A limited number of games
  • Not many bonuses available

EuroGrand online casino is a gaming site that does its best to remind you of luxurious European gambling venues, such as those in Monte Carlo. Despite a somewhat limited number of titles, it still manages to deliver some premium releases by popular providers. On top of that, you also get a lucrative welcome bonus, plus a platform that is easily used on both desktop and mobile devices. Available in four different languages, this interface is appealing to worldwide customers looking for some safe gaming fun.

EuroGrand Casino review

What to expect at EuroGrand Casino:
  • Around 100 titles on the instant platform
  • Cool welcome bonus
  • Luxurious mobile and desktop platforms
  • VIP club
  • Mobile and desktop gaming
Table of Contents

Game Selection

The number of available EuroGrand Casino games will depend on which platform you use. If you choose to play on the instant platform, count on around 100 releases, and if you are willing to download some games, you can expect around 350 titles. In our review, we will focus primarily on the instant platform, as it is the preferred interface for the majority of customers. You can play live tables, slots, EuroGrand blackjack, and roulette, so the number of genres is decent. However, keep in mind that the number of titles and variants is still a bit limited. 

Slots and table games

Slots make the majority of available titles. They are exclusively provided by Playtech. However, considering this gaming giant collaborates with many niche suppliers, the variety is still acceptable. The quality of games varies, but you won’t be able to play any games in the demo as there is none. The overall impression is that this brand could do much better, especially as slots tend to be the most popular type of gaming at any online casino. One of the latest additions to the library is the Legacy of the Wild 2. This medieval slot takes you on an adventure alongside a powerful sorcerer. 5 reels, 6 rows, and 60 paylines are filled with symbols like knights, trolls, and magical creatures, as well as various bonus features. 

If you prefer a more traditional approach, choose between six blackjack variants and nine roulette titles. The table games section is nothing to rave about, and most players won’t miss out on anything if they decide to skip it altogether. We found two interesting roulette games - Frankie Dettori’s Jackpot Roulette and Superman roulette. Another table game you can play is video poker, which is represented with four titles. This section could be much better if the operator decided to put some effort in. 

Jackpots at EuroGrand Casino

There is no special jackpots section, so be ready to do some digging. Adding a special section for these lucrative games would attract way more customers to this website. Currently, EuroGrand Casino is simply not utilizing one of its biggest selling points. Luckily, you can still play some cool jackpots. 

For instance, there are several types of the Age of the Gods slots. This series, inspired by the incredible world of mythology, comes in all shapes and sizes, but most importantly with some breathtaking jackpots. We loved the Age of the Gods Norse: Gods and Giants, inspired by Norse mythology. It has three jackpots, 5 reels, 3 rows, and 50 paylines, and features intense warrior music that will keep you on the edge of your seat. 

An alternative to this series is the Kingdoms Rise series. These slots are all connected in a special alternative gaming universe that resembles that you would find in fantasy novels. All Lord of the Rings and The Song of Ice and Fire fans will be thrilled with this series. Every slot features not only jackpots but also a map that provides you with instant access to other slots of the series. In a way, this series is similar to playing WoW. 

Live Casino games

Like other games on the website, live tables are also provided by Playtech. This supplier delivers a good balance of genres and gaming types, so you can be happy that EuroGrand Casino decided to stick to it. After all, all live gamblers want to get the most realistic and authentic experience possible, and Playtech definitely doesn’t disappoint. 

Just like any brick-and-mortar venue, this live dealers section supports a great number of tables with different games. Some are available through online lobbies, just like certain games are played in dedicated rooms or floors. Others feature direct access with just a few clicks. Play baccarat, roulette, blackjack, or sic bo. A special gaming delicacy is Sette e Mezzo, an Italian game similar to blackjack. 

Age of the Gods Roulette is a special roulette game with elements of the popular jackpot series, while live slots provide a unique way of enjoying spinning reels. Live slots feature a dealer who listens to your instructions and explains the game every step of the way. For a long time, slots have been considered a separate genre that can’t be played at live tables, but Playtech proved everyone wrong thanks to mega-hits like Buffalo Blitz Live. 

eurogrand game selection

EuroGrand Casino welcome offer

The welcome bonus can be the reason why someone signs up with an operator or the final nail in the coffin. Customers understand the value of their money and want to be rewarded for choosing a certain casino brand. Companies often compete on who will offer bigger and better bonuses. So, how does the EuroGrand casino bonus stand against the competition? 

The welcome offer is available after you make the first deposit. You get a 100% bonus, up to €250. This amount will be okay for casual players and beginners, but high rollers might consider it insufficient. To keep things even more fun and interesting, the company also added 50 EuroGrand Casino free spins. Spins can be used on any of the Age of The Gods slots, so you’ll have more than enough titles at your disposal. Depending on where you come from, you might get a different bonus. For example, customers from Japan and Canada get a 100% bonus, up to $100. If you are not sure what you are going to get, simply contact customer support who will introduce you to the offer available in your country. 

The welcome bonus, including one for Japan and Canada, is within the industry average. Before you make the final decision, make sure to take a look at the bonus terms. 

Bonus terms and wagering requirement

To get the welcome bonus, make sure to deposit at least €25. We have to say this amount is slightly higher than the industry average. There are no EuroGrand Casino bonus codes you have to use. The bonus will be available for 7 days, and you have to wager the bonus money 35 times. Winnings from free spins don’t have a rollover requirement. 

Spins will be added to the balance for 5 days, at the rate of 10 per day. The value of each spin is €0.10. Slots and scratch cards contribute 100%, card and table games bring 25%, video poker, Blackjack Switch, pontoon, and Wild Vikings bring 5%. Craps, pai gow, sic bo, Let it Ride, and the red dog will add 10%. Roulette doesn’t contribute to the wager.  

Promotions and bonuses

There aren't many EuroGrand Casino promotions on the website, but the company promises you’ll receive special deals and offers if you subscribe to the newsletter. While there is nothing wrong with sending an occasional exclusive deal to subscribed customers, more transparent promotions would be highly appreciated. For now, we can’t say how often you will receive any deals or how big they will be. 

There is also a special VIP club, available only upon invite. VIP players get personal account management, exclusive deals, offers, and special rewards. There is also a special conversion rate for their comp points, as well as special events. Each invitation is approved by the Responsible Gambling team, and according to the website, the main goal is to promote responsible gaming combined with a high-class experience. 

eurogrand welcome offer.

Usability

We already mentioned that this company tries to evoke that luxurious feel we usually associate with premium gaming venues. However, in our opinion, it is in desperate need of an update. It is not that the platform is bad, or the color combination causes headaches. On the contrary, black and gold are a classic combination. Still, the entire interface looks like it was made in 2008, and hasn’t been updated since. However this is just our personal opinion, and keep in mind that the design doesn’t really affect the playing experience. 

The website is easy to navigate. Besides the search bar, there are also the slot payout score filter and the category filter. There is no demo mode you can use to test the games. You can also adjust the language of the website by clicking a small flag in the upper right corner. That way, you also adjust the offers available to your location. 

The platform comes in two variants. The first one is the instant online gaming interface. The other one is the download version. The biggest difference between the two is that the download version supports more games, around 250 more, to be precise. 

Mobile Casino

The mobile casino looks way better than the desktop one. We would even dare to say the company focuses on mobile customers. The EuroGrand mobile casino follows the same navigation and design principles, but in a smaller format. You can use it to play games, deposit, withdraw, and chat with the support. Essentially it is the same as the instant desktop interface, with minor differences so it fits the mobile gaming experience. The number of available games corresponds to the number on the instant platform. 

We like that after you click the title of your choice, you also get more info about the medium payout score. That way you can at least tell if the game is right for you, payout-wise. The mobile platform doesn’t offer free demo mode, or any special deals and bonuses for mobile customers. 

eurogrand usability

EuroGrand Casino Help and Support

Contact the operator via phone, email, or 24/7 live chat. Please understand that live chat is available only for registered customers. The live chat will connect you to the general William Hill support (the company that runs the brand), where a very reliable and effective chatbot will first offer you some links on the topic, and connect you to an agent only when it’s necessary. 

These are the main categories in the EuroGrand Casino FAQ:

  • Who is allowed to play?
  • What is a wagering requirement?
  • What are Comp Points?
  • How do I make a complaint?
  • How do I open an account?

The FAQ section is just a simple list of the most common questions. We would like to see more questions and answers about payment methods. 

Deposits and Withdrawals

There is not a single player who doesn’t like having a plethora of payment methods to choose from. EuroGrand Casino understands this and delivers some e-wallets, credit cards, traditional bank transfers, and prepaid cards. The minimum deposit is €10, but keep in mind you have to deposit more to get the welcome bonus. The maximum deposit per single transaction depends on the method used and ranges from €250 for PaysafeCard to €250,000 for Skrill. 

The minimum withdrawal is €1, which is a very user-friendly amount. The total withdrawal time depends on the method you are planning to use. All withdrawals have a pending status for 4 hours and are approved within 24 hours. Then it may take an additional day or two for the money to reach your account. Nonetheless, if you are using e-wallets, the entire transaction happens within minutes of the payment approval. 

Verifying your EuroGrand Casino account

The verification check will happen on your first deposit. Still, keep in mind that the company keeps the right to repeat the process whenever necessary. All you have to do is provide documents such as passport, driving license, national ID card, birth certificate, signed credit agreement, utility bill, or bank statement (no older than 6 months). 

The documents can be sent via chat or email. If you choose live chat, the process will be done within minutes, so long as everything is okay. If you use email, it may take up to 24 hours. Either way, the verification process is much faster with EuroGrand Casino than with most other brands. Make sure to complete it, otherwise, the company may disable your account. It is a bit of a bother, but it will be done in no time. 

eurogrand deposit

Security and Licensing

EuroGrand Casino is owned and operated by one of the biggest gambling companies in the world - William Hill Global PLC. This company has been around for almost a century. Established in 1934, it survived many historical turmoils and obviously knows how to do business lawfully and keep customers happy. If you still need proof of that, understand it has licenses provided by the Malta Gambling Authority, Gibraltar Gambling Commission, and the Irish Revenue Commissioner. Customers gambling from the UK should know it is also licensed by the UK Gambling Commission.

As soon as you register on the website, you’ll receive a pop-up where you can set your spending limits. This is an easy way for the company to motivate you to play responsibly. If you fail to do so, you can always click one of the links in the footer which will connect you to specialized organizations that can help. 

The website is encrypted with SSL protocols, so you can be sure all your data are safe. These protocols are a must-have, not only in the gambling industry but also in the financial industry and basically on any website where you leave personal information or make transactions. 

Conclusion of EuroGrand Casino review

When it comes to casinos operated by big companies such as William Hill, it is much easier to ignore some minor flaws. That is also the case with EuroGrand Casino. Sure, there are some downsides to it. You get a very limited selection of games, provided by just one brand, and only a few bonuses to count on. Even so, the advantages of playing with a reputable company outweigh the negatives.

EuroGrand Casino is highly regulated and provides fair and reliable gaming conditions. The payment methods will put a smile on grumpy faces, especially knowing there are low deposit and withdrawal limits. On top of that, the company does its best to make sure you keep your gaming habits on the safe side by providing you plenty of tools and encouragement through the VIP club. This might be a small casino, but it is definitely worth a shot.

Pros
  • Generous welcome bonus
  • User-friendly interface
  • Low withdrawal limits
  • Fast withdrawal processing
  • Highly regulated
Cons
  • A limited number of games
  • Not many bonuses available
Screenshots

Casino - FAQs

  • Yes, you can play at EuroGrand Casino from any device. You can play directly from your browser, and the site will adjust to fit your device and your screen size. Alternatively, you can download the EuroGrand Casino app.

  • Yes, since EuroGrand Casino has a valid gambling license and a fully encrypted website, you’ll be perfectly safe playing there. They also use a certified number generator for all their games of chance, and that way you can be certain that the games are fair as well.

  • Yes, the first bonus offer you’ll get as soon as you have registered at EuroGrand Casino, and you can read more about this offer in our review. In addition to this, you’ll also get regular bonus offers sent by email and/or SMS if you allow communications from the casino.

  • The verification process at EuroGrand Casino will differ a bit depending on the gambling regulations in your country of residence. Most players will, however, have to send in or upload documents verifying their name, date of birth and residential address. Documents you can use for this include a valid ID and a utility bill. You’ll receive detailed instructions from the casino regarding the exact process once verification of your account is needed.

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