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Enjoy gambling in moderation – only play with money you can afford to lose

Exclusive Casino Details

Game category:
Slots, Table Games, Live Casino
Game Provider:
Payment methods:
Languages:
English, French, Italian
Restricted countries and regions
Available countries
Live chat:
Yes
Pros
  • RTG Games
  • Solid mobile casino
  • Many bonus offers
  • Cashback
  • Deposits with Bitcoin
Cons
  • €100 minimum withdrawal
  • Lack of transparency
  • Lack of responsible gaming options

At Exclusive Casino you can enjoy around 250 different games, solely provided by RealTime Gaming. So in a sense, this operator is truly exclusive as the game selection will definitely be different from most of their competitors. The casino is operated by Web Services Online Ltd and licensed and regulated in Curaçao. As a new player, you can look forward to a bunch of welcome offers that are tailored towards specific niches of the site. They all have their perks and include bonuses of different amounts, percentages and also specific games. Some of them even come with a few extra free spins or a cashback offer attached to them. It’s definitely worth checking out the options as they can give you a lucrative start at this site.

Exclusive Casino review

What to expect at Exclusive Casino:
  • RTG Games
  • Solid Mobile Casino
  • Many bonus offers
  • Cashback
  • Deposit with Bitcoin
Table of Contents

Game Selection

Casino, Live Casino & Jackpots 

The Exclusive Casino games selection is a bit different from your average online casino. While most of the game types are the same, there’s a big difference in game providers. Most operators have several software studios on board but Exclusive Casino takes a different approach and solely offers games from RealTime Gaming

This results in a relatively small library of around 250 games. These are divided into slots, table games, video poker, progressive jackpots, live casino, scratch cards, keno and bingo. So even with a smaller-sized game selection, there’s still a lot of variety and something for all kinds of tastes.  

Slots and table games

The slots are divided into six categories - 3 Reel, 5 Reel, 6 Reel, Bonus Round, Progressives and Floating Symbols. Each category has a small selection of classic machines and video slots, making around 120 different games in total. Although not the biggest variety this certainly provides enough choice for most people. You’ll be able to find various themes and features. The most popular slots are The Mariachi 5, Plentiful Treasures, Achilles Deluxe, Cash Bandits 2 and Storm Lords.

There are also a bunch of table games available, mostly made up of card games like blackjack and different casino poker variations; However, there are only a handful of options in each category. Unfortunately, you won’t be able to find roulette in this category. There is, however, exactly one roulette table hiding under the “Specialty” tab. Other games that you can discover there include video poker, keno and scratch cards.

Unlicensed operator

Jackpots at Exclusive Casino

If you’re in love with jackpot games you’re a bit out of luck at Exclusive Casino. You only have the choice between three variations, namely Aztec’s Millions, Spirit of the Inca and Megasaur. All of these are from the software provider RealTime Gaming. If you are looking for the popular progressive jackpot slots from Microgaming and NetEnt this is definitely not the casino for you.

But we have to admit that even with this small selection there are some notable jackpots to be cracked. At the time of writing, the Aztec’s Million jackpot just reached over four million euros, Megasaur was only just shy of one million and even Spirit of Inca could be worth a try with roughly a quarter-million up for grabs.

Live Casino games

When you click on “Live Casino” you’ll be forwarded to another website called viggames. This means that the live dealer games are not directly integrated into the Exclusive Casino website. This is a bit uncommon, but we had no trouble using it. You don’t have to create a new account and can use all your funds from your regular casino account. The tables on offer here are: six blackjack tables, four roulette tables, two baccarat tables and a game called Super6. 

There are different limits available for all games. You can play blackjack from €10, while the minimum bet for baccarat is €5 and only €1 for roulette. The most popular live dealer games are Blackjack HD, Blackjack Early Payout, European Roulette, Auto American Roulette and Live Baccarat.

Exclusive Games

Exclusive Casino welcome offer

At Exclusive Casino you can choose between a wide selection of bonuses from the moment you sign up. One of the best opportunities to get you started with some extra cash is the welcome bonus, specially designed for new players. With this offer you can take advantage of a 200% bonus, 25 Exclusive Casino free spins for the slot Bubble Bubble 2 and up to 100% cashback on your first deposit. The crazy thing about this offer is that there is no upper limit on how much bonus you can claim! The only limit is the maximum deposit of the payment method you are choosing. 

For example, if you deposit €1,000 via credit card you will receive an additional €2,000 in bonus money. If you’d rather use Bitcoins your bonus is potentially up to five times that amount. If your balance falls below €1 you can even claim cashback on your losses and go for another round. This welcome offer can only be used for slots. If slots are not your thing then don’t worry because there’s another offer where you can claim a 110% bonus to use on most card games in the casino. And if none of these piqued your interest Exclusive Casino is probably still worth your time because there are plenty more offers where those came from. 

Just note that the welcome offers on this site change frequently, so make sure you check the current offer on the site before you sign up, in case it has changed since we last updated this review.

Unlicensed operator

Bonus terms and wagering requirement

Each of the bonus offers requires a specific Exclusive Casino bonus code that can be found directly via the cashier while making a deposit. In order to receive an Exclusive Casino bonus, a minimum deposit of €25 is required. The bonus amount must be wagered a minimum of 30 times for slot games or a minimum of 35 times for card games before you can withdraw your bonus winnings. 

We found out through customer support that you can only withdraw bonus winnings. This means that the initial Exclusive Casino bonus amount granted to you will be deducted when making a withdrawal. We couldn’t find any specifics about this in the terms and conditions so be careful and consult customer support before using any of the bonuses. The cashback will be awarded between Sunday and Monday. It is subject to the above mentioned wagering requirements. Free spins will only be awarded once your account balance is lower than 1. All winnings from free spins must be wagered as well. Currently, there are no limitations on maximum bet sizes.

Promotions and bonuses

If you are looking for more Exclusive Casino promotions and bonuses there are two ways to go about it. When you go to the cashier you can find a drop-down menu with several offers that are available to you. This includes deposit bonuses for slots and card games, free spins and more. Another place where you can find new deals is the “Promotions” tab on the top right of the screen. There you have a choice of changing seasonal offers. You simply pick a promotion you like, copy the bonus code and manually enter it when checking out of the cashier.

Exclusive Bonus

Usability

The design of Exclusive Casino reminds us a bit of a website from the early 2000s, and not in a good way. The overall appearance just feels very old and outdated; it is simply not what one would expect from a modern online casino. The menus are not very intuitive either. During our review, we had trouble finding a way to change our account settings or set up deposit limits. As far as we are aware the only option you have is going directly through support.

At least the games are structured in a relatively good way however all categories have some unnecessary and at times confusing subcategories. For example, Table Games show up under three different tabs. Also, we noticed that the website feels a little bit clunky. This is mostly due to the relatively slow page loading.

Unlicensed operator

Mobile Casino

The Exclusive Mobile Casino was one of the big surprises during this review. We mentioned that the desktop version of the website feels a bit outdated, so we didn’t expect much when trying out the mobile version. However, when playing from your smartphone or tablet quite the opposite is true. The design has a fresh and modern look and to it and the well-structured library includes the casino’s full range of games.

At this point, Exclusive Casino does not offer an app for Android or iOS. However, this is less of an issue as the website is perfectly optimized for all modern devices. The games and the site itself automatically adjust to the size of your screen. Everything feels very smooth and the games load quickly. It’s also nice to see that all important features, like the cashier and the live chat, are also implemented.

Exclusive Mobile

Exclusive Casino Help and Support

Exclusive Casino’s customer support was one of their strong suits during our review of the site. The representatives are available around the clock and are always very helpful. You have several options to contact them. The most convenient way is through the live chat that you can reach via the chat symbol at the top right of the page. Alternatively, you can send them an email, which they usually answer within less than 24 hours. 

These are the main categories in the Exclusive Casino FAQ:

  • General Questions
  • Cashier
  • Bonuses
  • Technical

What we really liked is that they even offer phone support via three different toll-free numbers for the United States of America, Great Britain and France. This is especially great since most other online casinos do not offer this extra service these days. For basic questions, you can always check out the website’s extensive FAQ section. Here you can find answers to the most frequently asked questions in the categories listed above. However, this part of the website is, for whatever reason, a bit tricky to find. Unfortunately, the FAQ can only be accessed via the footer of the page when you are logged out of your account.

Deposits and Withdrawals

The deposit options vary, depending on your country of residence. In most locations, you’ll be limited to two different payment services. This includes credit cards like Visa and MasterCard, as well as the cryptocurrency Bitcoin. At this point the only available currency is USD. So keep that in mind. If your card uses another currency your bank might charge you with a small conversion fee. Exclusive Casino itself does not add any fees to the transaction. The minimum deposit is €25 across all payment methods. The maximum deposit is €1,000 with credit cards and €5,000 for Bitcoin per transaction.

Withdrawals always have to go back to your previously used deposit option. At €100 per transaction, the minimum withdrawal is relatively high and not very customer friendly. Also, there is a maximum withdrawal limit of €2,000 per week. One positive thing is that all withdrawals can be made free of charge. Exclusive Casino states that most withdrawal requests are processed within 3-7 business days. 

Unlicensed operator

Verifying your Exclusive account

You should be aware that it's stated in the terms and conditions of Exclusive Casino that every player has to verify his account upon requesting the first cash out. This is a bit different from most other casinos as the account verification is usually only conducted after reaching a certain turnover. Furthermore, they demand a whole list of documents for the account verification that far exceeds the requirements of most other operators.

This includes: a copy of a valid ID (front and back); a copy of all credit cards used, showing the first six and last four digits; a picture of the player holding his ID card next to the face; a credit card authorization form (can be found on the website); a payment verification form if you want to make a wire transfer (can be found on the website) and a utility bill, or any other official document, no older than three months, that contains your current address and your full name.

These documents are strictly used for account verification only. However, the number of documents requested is a bit excessive for an initial account verification.

Exclusive Deposit

Security and Licensing

Exclusive Casino is licensed and regulated in Curaçao under the relevant laws of the Gaming Ordinance. It is a part of the AffAlliance group and operated by Web Services Online Ltd. This is unfortunately the extent of the information available on the site. The casinos based on Curaçao are usually relatively solid but should be enjoyed with some caution. The regulator seems to be handling things with care, however, there are some other issues to look out for. Most of the time a lack of transparency and clarity can negatively affect the players.

This becomes immediately clear when taking a closer look at the responsible gaming section of the website. There’s not a lot on offer when it comes to player protection and the regulator won’t interfere in any disputes between players and the casino either. For that reason, it’s usually better playing in online casinos licensed under the MGA or UKGC, for example. 

The Privacy and Cookie Policies of Exclusive Casino are in accordance with the new European General Data Protection Regulation. Therefore you can share your personal details and documents with the operator without any hesitation. Furthermore, the website is protected with a state of the art SSL encryption to guarantee safe transactions.

Conclusion of Exclusive Casino review

Exclusive Casino does some things really well but also has many downsides. Although it’s relatively small, the game selection provides a unique collection of titles by RealTime Gaming, which sets the casino apart from the competition. The bonus offers are another pro; the number of choices available for new players is great and provides something for all types of players. 

Unlicensed operator

However, we don’t really like that lack of transparency and some of the bonus terms and terms and conditions are not customer friendly at all. The fact that you can’t keep your initially awarded bonus amount (even after fulfilling the wagering requirement) is unheard of. What’s worse is we only found out about that after talking to customer support. Furthermore, we don’t appreciate the fact that they enforce a minimum withdrawal amount of €100. This makes it virtually impossible for low rollers to get smaller winnings out of the casino. Another negative aspect is the lack of responsible gaming options and account settings. 

Unfortunately, we are not very impressed by this operator, due to all the negative aspects listed above. Therefore, we recommend having a look at the GoodLuckMate top list, where you can find plenty of alternatives that might suit your needs.

Exclusive Casino

Pros
  • RTG Games
  • Solid mobile casino
  • Many bonus offers
  • Cashback
  • Deposits with Bitcoin
Cons
  • €100 minimum withdrawal
  • Lack of transparency
  • Lack of responsible gaming options
Screenshots

Casino - FAQs

  • Yes, there are several progressive jackpot games to choose from at Exclusive Casino. You’ll find the full selection in the casino lobby, and you can also read more about the jackpot games we found in our review of the game selection at Exclusive Casino.

  • Yes, at Exclusive Casino you can use a range of cryptocurrencies. You’ll find the complete and updated list of all supported currencies on the cashier’s page of the casino.

  • Yes, there is no need to download games or any software to be able to play at Exclusive Casino. You’ll have to wait for the game to load before it opens, but this only takes a second or two. After that, you can play without any delays or additional loading time.

  • Yes, Exclusive Casino has an FAQ page, and there you’ll find answers to all the questions players frequently have at Exclusive Casino. If you can’t find answers to your questions on that page, simply contact their support department.

PLY45 From
Reviewed on February 20, 2021
My main reason for sticking around is because of the support for cryptocurrency. It's not only an easy way of making anonymous transactions, but it also doesn't take too long to set up unlike many other payment methods. The mobile casino is pretty solid by all means and purposes because I don't even miss my laptop. That said, I don't think there's a mobile app, but I can confirm that the web-based version is very good. For instance, the game library is well-structured to the point that I find my go-to games in seconds. Everytime I need quick answers here, there's an option in the form of the live chat. And so far, the service agents have been really forthcoming with me. I get answers when I'm supposed to get them and those answers have also been reliable.
The use of a Curacao license isn't that impressive actually, because I don't want a repeat of what happened the last time I bet a Curacao-licensed casino. Due to this, I'm only going to deposit €25 at a time. There's a lack of transparency here that I wouldn't mind removing in its entirety.

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