Flume is a bright and colourful online casino launched by Nektan Limited Casino in 2017. The fun-themed platform targets UK gamblers with its online slot selection drawn from a wide range of gaming studios. Apart from the typical slots, players can look out for jackpots as well as instant win games. To help you get started on the platform, the operator offers a welcome bonus. Existing players will find a bankroll boost in the ongoing promotions available. Other than that, the casino implements several security measures that ensure you have a good time. What about customer support and payment options? GoodLuckMate takes a look at this and much more in this review.
There are many Flume Casino bonuses, bonus spins, and other promotions available based on players' country of residence. New players at Flume Casino will be able to partake in a welcome bonus, and the offer available for players in your country is listed below.
Flume Casino is still a new casino and that could be the main reason behind the limited game variety here. In total, the casino lobby holds just under 600 games touching on slots, instant win games, and a limited number of table games.
Slots and Instant Win Games
A huge percentage of the close to 600 games on Flume goes to slot games. To make sure the steady supply of quality slots continues, the casino has partnered with several leading software developers such as Pragmatic Play, Red Tiger Gaming, NetEnt, Microgaming, Blueprint Gaming, Big Time Gaming, Scientific Games, and Eyecon just to mention a few.
With such partnerships, players look forward to getting a diverse range of slots. From the modern 3D slots featuring exciting themes to the old-school 3-reel slots, there’s something for everyone.
Unfortunately, there’s a severe shortage of table games on Flume Casino. The only title spotted here is Jacks or Better Poker. Other than that, players will have to seek another casino. Alternatively, you can check out the Instant Win section that features various scratch card games.
Jackpots at Flume
If you love the big wins, Flume has the right dose for you, courtesy of the range of jackpot titles on the platform. The number of games, however, is limited, meaning you won’t find most of the popular global progressives. Instead, look out for Daily Drops and Wins, a section powered by Pragmatic Play. Some of these games include Wolf Gold, Mustang Gold, Wild West Gold, Chilli Heat, and Buffalo King among others. In total, this section hosts over 25 titles.
Live Casino Games
At the time of writing this review, GoodLuckMate didn’t spot a live casino section or any live casino game in Flume’s lobby. This is a disappointment, especially since the casino is owned and operated by the renowned brand, Nektan Gaming. Hopefully, this is something the operator will soon look into.
Flume Casino allows you to play on the move and that gives you a great deal of flexibility in terms of when and how you enjoy your favourite online games. The casino doesn’t offer a native downloadable app but that won’t stop you from accessing the site from your mobile device.
Simply launch your mobile web browser and enter the site’s address to start your adventure. Don’t worry about the gameplay quality or site responsiveness because the website uses HTML5 technology. With this, you can play on your smartphone or tablet of any screen size, running Android or iOS operating system. In terms of the games available, players can expect to find most of the games on the desktop version.
Flume’s site is easy to use, meaning chances are you will not need help to get around. Nevertheless, if you ever need help in any of the casino’s sections, you can use the live chat service and the telephone number provided. Both options offer fast help but they are only available between 08:00 and 00:00 GMT/BST.
Alternatively, you can use the email option available 24 hours but you can expect responses within 24 hours. The final option is to open the dedicated FAQ page that contains answers to some of the most commonly asked questions.
These are the main categories in the Flume FAQ:
Flume Casino commits itself to ensuring its customers have the easiest time when on the platform. One of the ways it does this is by offering a decent range of payment options. To deposit funds into your online casino account, you can choose from debit/credit cards from Maestro, MasterCard, and VISA, eWallets such as PayPal, Neteller, and Skrill are available as well. Other options include Trustly, PaysafeCard, Boku, Zimpler, and Trustly.
When it comes to withdrawals, players can use most of the deposit options. As far as limits go, UK players can withdraw a minimum of £10 while the minimum for non-UK players stands at €20. The daily maximum withdrawal limit is €2,000 while the monthly limit is €5,000. The pending time on withdrawals is rather long at 72 hours. Afterward, eWallets will take 24 hours while card payments and Bank Transfers will take between 3 and 7 business days.
Flume Casino is licensed and regulated by the United Kingdom Gambling Commission and the Gibraltar Gambling Commissioner. Both regulatory agencies rank among the top oversight agencies in the online gambling industry. This means the operator commits to upholding the set rules and regulations that govern the industry.
On top of this, the casino uses the latest SSL encryption technology that ensures players’ sensitive information remains safe from third-party access. The games are also certified fair after rigorous tests on the random number generators. If a dispute arises, the casino has partnered with IBAS – an independent third-party adjudicator for fair dispute resolution.
Finally, Flume is a responsible online casino and seeks to inform its customers about the need for responsible gambling. For this, the operator has partnered with several organizations to provide help on gambling addiction and overall knowledge on gambling.
Flume Casino is merely a few years old in the online gambling industry. As such you can expect several cons when playing here. Probably the biggest of them all is the limited number of non-slot games, especially live casino games. The banking section adds to the disappointment when it comes to the daily and monthly maximum withdrawal limit.
It’s not all gloom at Flume. The casino excels in other sections such as the security and licensing department. The numerous slot games available ensure slot fans get their dose of entertainment. Add a wide range of banking options, a welcome offer, several ongoing promotions, as well as a mobile-friendly site.