FortuneJack Casino is one of the more unique brands we’ve encountered in iGaming. For starters, it not only accepts a wide variety of cryptocurrencies but also works with fiat currencies too. So, if you want to find a Bitcoin casino (or you want to use other cryptocurrencies), be sure to read on. If you wanted to make deposits, play casino games, or make withdrawals in other currencies, you’re not going to be disappointed either. Besides that, FortuneJack features a very wide range of games, from slots to sportsbook, a unique built-in dice game with a low house edge, and a wealth of other great features that we’ll be covering in this FortuneJack review. Let’s get started…
There are many FortuneJack bonuses, free spins, and other promotions available based on players' country of residence. New players at FortuneJack casino will be able to partake in a welcome bonus, and the offer available for players in your country is listed below.
As we mentioned in the intro of our honest FortuneJack Casino review, the choice of games available (in all categories) is really quite breathtaking. The brand offers over 2,300 top-class titles. That’s because FortuneJack has partnered up with some of the very best games providers in the business – more than 20 of them and counting. This includes some of the most well-known international studios such as NetEnt, Microgaming, and Play’n GO, as well as some of the best boutique outfits such as BetSoft, Playson, Pragmatic, Quickspin, and Elk Studios, for example. The main categories are divided up as follows: Sports, Dice, Casino, and Live Casino, with each of these being further split into subcategories where appropriate. For example, the Casino category covers online video slots, 3D slots, classic slots, table games like roulette and blackjack, video poker, scratchcards, and other games. So, as you can see, there really is something for every type of player at FJ. Let’s explore each section in more detail…
Slots and Fruit Machines
You’ll love this next section of our FortuneJack review as it focuses on the ever-popular slots! These two game types form the largest group of games at FortuneJack Casino. Luckily they can be filtered in various ways to help you find the best games and your personal favorites. Each one comes with a useful star rating out of three, too, so you can judge how good (or bad) other players have judged them to be. Games can be filtered by Provider, Free Spins, Free Play, Jackpots, Rank, and High Limits. There’s also a search bar if you already know what you want. All of these features help you to manage the vast list of online slots available on FortuneJack.
At the time of writing this FortuneJack Casino review, some of the top-ranked video and 3D slots on the site include the likes of Ancient Egypt, Book of Dead, Glorious Rome, Queen of the Seas, Lady of the Moon, Hockey League, and Dead or Alive II, to name but a few of a nearly endless list. As you can no doubt tell, there’s every theme imaginable, with the same going for game mechanics and bonus features. Each of the slots can be played in Free Play mode too if you want to try out a game without risking any cash.
As for the loveable three- and five-reel fruit machine games, you’ll be treated to more than 50 excellent releases from various different studios – all conveniently collected together under Classic Slots. So, for those after a bit of nostalgia or easy-to-understand classic slots, we highly recommend Lost Boys Loot, Diamonds Are Forever, Triple Tigers, 888 Gold, and Jackpot 6000.
Note also that all of the most popular games can be found under the All, New, and Jack Picks tabs too. Really there is an almost inexhaustible number of releases available to play.
FortuneJack jackpot Slots
We can’t have a full opinion of an iGaming destination without checking out its jackpots section. And that’s what we did when we were creating this FortuneJack review too. Progressive jackpot slots also get their own tab and all of the famous Microgaming mega slots are here, including Mega Moolah Isis, King Cashalot, and Treasure Nile, for example. However, the list of jackpot games isn’t anywhere near as exhaustive as the previous categories we’ve covered. On the plus side, all of the live prize pool totals are displayed in Bitcoin (BTC) right there on the game tile. There’s also a useful ‘i’ icon when you hover over the game logo so that you find information on things like game provider, minimum/maximum bet, and so on.
Table games can be found either under the Roulette, Blackjack, or Other categories. The first two, which come with a huge amount of variety, are self-explanatory, of course. As for the latter, you’ll find various versions of classics like baccarat, keno, bingo, craps, and hi-lo. Also collected under the Other tab is the full suite of video poker games. This includes all of the major known versions and then some. For example, you can play the Casino Hold’em, Jacks or Better, Caribbean Stud, Deuces Wild, and Pai Gow variants of poker. In short, there’s plenty of choice.
Live Casino Games
Another section we loved while doing our FortuneJack review - the live dealer games! This one gets its own area of the site, so you’ll need to leave the Casino section and hit Live Casino near the top of the website. Once again, you can filter all of the live dealer games by provider, by hitting any of the tabs labeled Evolution Gaming, XPG, BetGames TV, or Authentic. As for the titles themselves, you get to pick one of eight categories: Roulette, Baccarat, Poker, Blackjack, Wheel, Other, Card, and Lottery. You get a choice of more than 20 roulette titles alone, while baccarat has four versions and blackjack only has three. Sadly, the ‘i’ icon doesn’t pop up when hovering over the tiles this time, which is a shame because it would have been nice to get some basic information about the games provider, bet levels, and things like that.
Sportsbook and Betting
As we always aim to provide a thorough overview of any brand here at GoodLuckMate, we couldn’t do a FortuneJack review without covering the operator’s sports betting section. Leaving the online casino side of things entirely, the sportsbook part of the site (which was a new addition at the time of writing) lets you wager on near-enough every popular sporting event on the planet, as well as virtual sports and computer games such as Counter-Strike, League of Legends, and Overwatch. Everything is supremely well organized on the page too, with options to search or filter by time on the left-hand side. This is followed by shortcuts for all of the major football leagues around the world, then a full list of each sport and virtual sport available. Over on the right-hand side is the option to show odds in either American, Decimal, or Fractional terms, along with your current bet slip. Bets can be placed ahead of each event, or else when the action has already kicked off via the Live In-Play tab. Finally, there’s a MatchMaker feature for accumulator bets involving more than one game and combining them in various ways.
Dice & Provably Fair
Lastly in our FortuneJack Casino review, we wanted to highlight the other area of the site dedicated to playing a virtual version of dice. This has a super low house edge of just 1%, so it can be a fun alternative to the many other kinds of casino games on the site. There are two main modes: Manual, for setting the various wagers yourself and choosing when to roll, or an Auto mode that does things for you. There’s also a live chat feature on the left-hand side where you can write messages to other players and share your successes – just be warned that there’s some heated language at times!
One other category that we haven’t seen elsewhere is the Provably Fair section. This contained a few games with an extremely low house edge of around 1%. Here, you get to play a few casino titles by BelieveGames, such as Money Wheel, HiLo, Plinko, Mines, and Adrenaline. All in all, then, you can see just how much variety and entertainment exists at this brand!
At the time of writing this FortuneJack review, a new website had been launched. When compared to the older version, the redesigned site appeared much cleaner, easier to navigate, and overall looked much more modern – another advantage of this, was the site had been rebuilt from the crown up so that the mobile experience was near enough the same (more on this below). In terms of navigating the desktop site, everything you need right at hand is located in a strip running across the top. From left to right, then, you have the return-to-Homepage FJ logo, followed by the following tabs for accessing various parts of the site: Sports, Dice, Casino, Live Casino, Provably Fair, and Promotions. Next, in the top right-hand corner is the area for Signing Up, Logging In, or else Depositing or Logging Out if you’d already accessed your account. One thing missing from the old site is the ability to change the language from English to Japanese, but we’re sure this will be added back in at some point.
Permanently hovering over the bottom right-hand corner of the screen is a big yellow speech bubble for accessing customer support or searching through help articles. Then, right down the bottom of the site, there’s all the additional stuff that you might need to access once or twice in a blue moon, but not necessarily all the time. For example, you can find payment information, the various terms and conditions, links to social media accounts, and so on and so forth. But, as we say, everything is in its right place here and we really love the new look and feel of the site.
As we mentioned above in this FortuneJack review, the mobile version of the site is essentially a smaller and rearranged replica of the one seen by desktop users. It works perfectly, shares exactly the same functionality, and can be accessed by any smartphone or tablet connected to the internet – we have no trouble using either Apple’s iOS devices (we tested on both an iPhone and an iPad), as well as the numerous devices running Google’s Android. Just point your mobile browser (Safari, Chrome, what have you) at the FortuneJack site URL and you’re off to the races. We found the majority of games were available to mobile users, too, though one or two of the older ones that were built on Flash technology may not be available. Still, the most popular picks like the FortuneJack Dice, live dealer tables, and the Sportsbook worked like a charm, though! There’s no FortuneJack app on the offer, but we didn’t care about one anyway.
FortuneJack Help & Support
As you’ll discover in this GoodLuckMate FortuneJack Casino review, the brand offers a solid customer care service. As stated above in the Usability section, contacting customer support is a doddle – just click the yellow speech bubble icon floating around in the bottom right, or use the hamburger menu if you’re on mobile and scroll down until you see the link for Support. Then, it seems that instead of a dedicated FAQ page, there’s the option to search for help-based articles written by the agents about the most common questions. We would have preferred to see a more standard FAQ page, but at least the articles we tested out were well-written and informative.
As for getting in touch with a human being, you can use the live chat function accessed through the yellow speech bubble we mentioned. Once launched, all the agents online are shown with a little profile picture, which was a nice touch for bringing a more personal approach to proceedings. We also found that the agents were super helpful, whilst also being friendly and knowledgeable – after all, there must be more than a few people who are confused about how to move cryptocurrencies around and receive their winnings back in the same fashion.
The live chat function is available 24 hours a day, seven days a week, so we’d say that you should always use that whenever you have an issue. However, if you prefer to send off a quick email instead then you can get in touch with the team via [email protected].
Here’s where things get interesting in our FortuneJack review. As we said above, there is an option to use fiat currency and crypto. Accepted fiat currency options include US dollars, euros, pounds, and rubles. The full list of accepted ones for both making deposits and receiving your winnings is as follows: Bitcoin, Litecoin, Dogecoin, Ethereum, ZCash, Tron, Dash, BitcoinCash, and Monero. There are dedicated pages for each of these that explain all the steps you need to take in order to make a deposit or requesting a withdrawal. You must have a wallet setup that allows you to send and receive one of the accepted cryptocurrencies.
All cryptocurrency transactions are instant, so there’s not too much hanging around to get ahold of your money, while when making deposits you can start playing your favorite games right away. There's no minimum deposit amount, which is great, while the minimum cashout is 0.004BTC. The only thing is that withdrawals need to be processed and approved by the payments team, but this usually happens in less than 24 hours. For a FortuneJack withdrawal request to be approved, there are three conditions. Verified account, 2x rollover of the deposit amount, and withdrawal amount no lower than 0.004BTC.
Verifying Your FortuneJack Account
As is the case everywhere you play nowadays, there are certain checks that need to be carried out to verify your account and to prove your identity. This is entirely normal and helps to clamp down on fraud, money laundering, and other criminal activity. So, our advice is to comply with any requests for copies of, say, your passport, driver’s license, or proof of home address as soon as possible, so you can carry on with more important things like playing casino games! And don’t worry, you’ll be given full instructions on how to make copies by the Fortune Jack Casino support team.
Because of the use of cryptocurrencies, FortuneJack has chosen to go with the Antillephone N.V. license in Curacao. This is not quite as strict a license from some of the more stringent authorities based in Europe, but Curacao is still overseen by the Dutch government which is responsible for the Dutch Antilles. So, you’re in good hands there and the reputation of the license has drastically improved in recent years – its reputation previously was, let us say, not so good. This section of our FortuneJack Casino review would’ve been better rated if the site had a more reputable license.
On top of this, the website uses SSL encryption to ensure that your communications (as well as your personal and financial data) are nearly impossible to read by anyone else if intercepted. Additionally, cryptocurrencies are bulletproof when compared to the possible dangers of entering credit card information online, for example. Therefore, we were happy to play at FortuneJack and didn’t find any security holes whatsoever – you can play with peace of mind!
We really like the idea behind this site. The choice to go crypto is a brave one, of course, and if you want to use other payment methods, you can do that too. We also love that FJ added a VIP program and many FortuneJack promotions for its returning customers, too. We were also blown away by the number of games, as well as the variety of game categories. Add on to this a decent sports betting area and we really fail to see how you could ever get bored of the site. Plus, let's not forget that Fortune Jack is among the community's favorite crypto casinos, as well. Therefore, we finish this FortuneJack review on a positive note. Top stuff!