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Frank

Frank Casino

9.3Our score
Not accepting players from:Virginia - United States

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Frank Casino Details

Choose the right casino

Restricted countries and regions
Available countries
Casino type:
iGaming Company:
Avento MT Ltd.
Live chat:
Yes
Withdrawal methods:
SkrillMaestroMasterCard View more  EcoPayz, Flexepin, MuchBetter, Rapid Transfer, Trustly, PaysafeCard
Withdrawal Times:
Withdrawal timeframe e-wallets: 0-1 hours
Withdrawal timeframe credit/debit cards: 1-5 days
Withdrawal timeframe bank transfers: Not offered
Withdrawal timeframe cheques: Not offered

Pros

  • Robust game menu
  • Over 50 renowned providers
  • Variety of payment methods
  • High monthly withdrawal limit
  • Multiple languages supported

Cons

  • Bonus rules lack clarity
  • Lack of reputable certificates

Launched in 2014, Frank Casino is a must-visit destination along your iGaming journey. This site is operated by Avento MT Limited, a reputable company that stands behind multiple casinos. Frank Casino holds MGA and Curacao licenses. The first covers the operator’s operations in a handful of European countries, while the latter is for all other players. Frank Casino also has a Swedish license for its Swedish users.

Frank Casino review: our verdict

What to expect at Frank:

  • Diverse game menu that exceeds 2,500 games
  • 50+ market-leading providers
  • Unique bonus shop
  • Exciting tournaments
  • VIP scheme with six tiers

The bottom line here is that Frank Casino knows how to make players happy. Users at the casino get access to over 2,500 games by more than 50 providers. That by itself is an impressive feat. Plus, the platform features a top-class live casino section, and all of its games work on both desktop and mobile devices. Frank Casino is also a generous operator as it has juicy welcome treats, daily bonuses, and VIP rewards.

We didn’t like the apparent lack of certificates. Frank Casino holds three iGaming licenses, but no certificates from independent auditors. Still, knowing the casino has been around for years and has an excellent reputation, Frank has proven a trustworthy operator. While the lack of certification may make newbies uncomfortable, its history is more than enough to put them at ease.

Our experience at Frank Casino was generally positive. It’s always great to see so many providers and games on the same website. We are confident that anyone who loves high-quality slots, live dealer tables, and bonuses will enjoy playing at Frank.

Frank Promotions and Bonuses

Once you register and complete your first deposit, Frank Casino will match it by 100%. You can choose between three different first-deposit options, depending on the amount you upload. By depositing at least €10, you get up to €250 + 15 spins on The Wild Machine slot. A €300 minimum deposit gets you up to €500 and 50 free spins on Space Wars. Last, we have the €600 minimum deposit, which redeems a bonus up to €1,000 and 60 spins on Jungle Spirit: Call of the Wild.

The second-deposit Frank Casino bonus gets you a 50% match. More specifically, €10 gets you up to €125 and 20 spins on Hercules and Pegasus. A €300 deposit secures a bonus of up to €250 and 50 Wild Water Spins. Finally, deposit at least €600 to redeem up to €500 and 100 spins on John Hunter and the Book of Tut.

Lastly, the third-deposit package matches your deposit by 75%. With a €10 deposit, you get up to €225 and 25 Hotline spins. Alternatively, you can deposit €300 for €375 + 75 spins on Hot to Burn. The third option is a €600 deposit that gets you up to €750 and 150 spins on the Jumanji slot.

Bonus terms and wagering requirement

Frank has a set of rules on how its bonuses can be used. Starting with the wagering requirements, they vary for every promotion. The signup bonus comes with 35x rollover requirements on the deposit plus bonus amount. The free spins come with their own playthrough requirements too. You must wager any winnings derived from them 30x, and the max bet is €0.20 per spin. The promo is activated automatically and doesn’t require a Frank Casino bonus code.

One thing we disliked is the lack of transparency here. You can’t find any bonus rules on the offer page. You must register and find the necessary details through the promotion section in your account.

Each game contributes differently to the requirements. Slots contribute 100%, while table games contribute 10%. Live-dealer games, jackpots, video poker, and other games have zero contributions.

Frank Casino also has a cashback feature available. The minimum limit for the cashback is a loss of $1,000. In turn, you can get back 5% of your funds. Remember, cashback comes with a 3x wagering requirement.

Promotions and bonuses

The selection of Frank Casino promotions doesn’t end with the welcome offer. The site currently offers a daily promo called Drops & Wins with a prize pool of €2,000,000. Frank also has other weekly promotions and tournaments, often powered by a specific provider. Moreover, members also get access to an exclusive deal on their birthday, which lasts five days. To claim it, players need to deposit at least €200 from the moment of registration.

At the time of this writing, Frank Casino had two ongoing tournaments. The first one, called Heroes’ Awakening, has a prize pool of €1,000 and 500 Franks. There were 12 games featured in this tournament. While this offer will expire, it’s a great example of what to expect in the future at Frank. The operator frequently launches similar contests and promos with generous prize pools.

Frank also has a fun bonus shop, where players can purchase Frank Casino free spins, bonus matches, and more. This is one of the unique things about the online casino, and we liked it a lot.

Game Selection

The biggest names in the industry power the casino’s game array. Some of the providers include NetEnt, Microgaming, and Yggdrasil. They provide Frank Casino with a rich selection of slots, table games, live dealer tables, and specialty picks. Additionally, the operator also offers a cool sportsbook that covers about 40 sports and various leagues! Are you ready to explore the wondrous world of Frank Casino? Well, let’s go!

Casino, Live Casino & Jackpots

With over 2,500 Frank Casino games to choose from, the game range at the site is diverse, to say the least. Exciting slots, hefty progressive jackpots, and traditional table games are just the tip of the iceberg here. The site works with over 50 of the best software providers, both famous ones and rising stars. Those who prefer the real-life aspect of gambling can find comfort in the operator’s live-dealer section. Besides, Frank Casino has a video poker tab, where you can choose between 30+ variants. There are also plenty of specialty games present, like bingo and scratch cards.

Slots and table games

The slots menu is the richest one, unsurprisingly. More specifically, you get access to over 1,200 classic and video slots with various themes. Egyptian, Asian, Adventure, Leprechaun-themed titles are just some of the options. Since the games come from market-leading providers, most of them shine with superb graphics and realistic sound effects. The reels spin smoothly across all devices, too.

First, we have some industry classics, like Gonzo’s Quest, Starburst, Book of Aztec, Great Rhino. Then, the casino offers some branded titles, including Game of Thrones, Terminator 2, and Jurassic World. If you hit on the ‘Hot’ filter, you’ll instantly access all the most popular slots among Frank Casino users.

Those who prefer casino games can relish Frank’s table games section, which offers over 80 titles. It includes multiple variants of roulette, poker, blackjack, and baccarat. Some popular roulette picks include the French and American variations, as well as Roulette First Person. Poker fans can enjoy Texas Hold’Em, Caribbean Stud, Three Card Poker, and more. Famous blackjack options include 3D Blackjack, Blazing Blackjack, and European Blackjack. Frank Casino also has a dedicated video poker menu, with around 40 titles.

Jackpots at Frank Casino

If you love the rush that comes with hitting a massive jackpot, Frank Casino is the place to be. While some operators might offer a dozen progressive jackpot alternatives, this isn’t the case with good old Frank. In fact, you can play over 45 games, each with its own hefty prize. There are both fixed and progressive jackpot picks, so you can play whatever you prefer.

Start by joining Sherlock on his adventure to find the stolen stones. Created by Yggdrasil, this 20-payline pokie guarantees your entertainment and has a maximum win of €24,000. While you’re feeling adventurous, you might as well try to uncover the Legend of Cleopatra. This slot comes with 100 paylines and six reels and can make you as rich as a pharaoh. 

Those who hope to become instant-millionaires will be happy to see Microgaming’s fan-favorite pick Mega Moolah. NetEnt fans will be disappointed that Hall of Gods and Mega Fortune aren’t on the menu. They can try their luck on Divine Fortune, however.

Live Casino games

NetEnt, Evolution Gaming, and Pragmatic Play stand behind the impressive live dealer section at Frank Casio. All these providers are true leaders when it comes to live casino sites, and their platforms are top-notch. Meaning, Frank Casino players get access to the best live dealer tables in the industry. All provide seamless streaming, multi-angle shots, and great sounds. Moreover, their dealers are true professionals, and some tables offer native dealers in languages other than English.

In terms of game variety, players will be quite happy with it. There are lots of options to choose from. From standard live blackjack, live roulette, and live baccarat variants to specialty picks like Mega Sic Bo, Frank Casino has it all. So, boredom is not an option here for those who love live casino action.

Besides having lots of games and top-quality streaming, Frank Live Casino also boasts significant table limits. More precisely, there are tables for low rollers, medium rollers, and high rollers. For example, Silver Roulette accepts a minimum bet of €1, while the max bet is impressive €100,000. We know that high-stake gamblers will appreciate such fantastic limits.

Deposits and Withdrawals

Credit and debit cards, e-wallets, wire transfer, and prepaid cards are viable payment methods for you to use. In total, there are 17 banking methods available for both deposits and withdrawals. The e-wallets selection includes Neteller, Skrill, Trustly, Astro Pay, and ecoPayz.

The minimum deposit is €10. If your depositing process goes smoothly, the funds should show up in your balance instantly! The casino doesn’t charge any extra fees for processing your deposit, which is a huge advantage. However, your payment processor might charge you additional fees. One thing that caught our eye, you can top off your funds through SMS.

Requesting a withdrawal is just as easy, and only takes a few minutes. Once you meet the wagering requirements, head over to the cashier, and request a payout. Remember, it needs to be at least €20. The monthly withdrawal cap, however, is €100,000. This is a pretty decent limit, since many casinos limit their players at €40,000, or even lower. The extra fees policy remains the same here too. Meaning, the only additional charges you might face come from your chosen bank method.

Verifying your Frank Casino account

Going through a KYC procedure is something that’s asked by all reputable online casinos. This procedure is a legal requirement and is used to put a stop to money laundering. Additionally, it prevents the possibility of underage gambling. Frank Casino reserves the right to put you through this procedure at any point.

The process is straightforward. All you need to do is submit a government-issued ID card. A passport or driver’s license is just fine. Along with it, you’ll have to add a recent utility bill. Make sure that the ID is still valid and that the utility bill has your name on it.

Additionally, the casino might also ask for a copy of your credit/debit card. This is done so you can prove your ownership over it. Failing to provide any of the necessary information will result in instant termination of your account. After emailing the documents, the casino should get back to you within a week, assuming there are no issues with your documents.

Security and Licensing

The security of its players is the number one priority of Frank Casino. Hence, the operator makes sure to take every precaution to guarantee your safety. The entire site is protected with state-of-the-art SSL encryption. This encryption makes it impossible for any third-party to gain access to your information, personal and financial. Additionally, all the payment methods at Frank Casino are just as secure.

All the games are examined by expert testing agencies and have passed with flying colors. Meaning, all of them use a random number generator, making the experience wholly random and fair. Frank Casino is aware of the danger of problem gambling. Thus, it offers access to helplines like GamCare and Gamble Aware. Additionally, you can choose to self-exclude yourself from the site for a certain amount of time.

The site is licensed by the Government of Curacao, and this license covers most players at the casino. Players from a few European countries, however, are covered by the reputable MGA license, which is great. Frank Casino also accepts Swedish consumers. For that purpose, the operator has obtained the renowned Swedish iGaming license, as well. Unfortunately, there aren’t any certificates like eCOGRA or iTechLabs to back the operator. In any case, Frank Casino has only a few negative reviews, and a good reputation.

Usability

Finding your way through Frank Casino isn’t hard. The casino’s homepage is colored in black and gold and features a sleek design with multiple sliders. First, you get a slide bar with the operator’s welcome offer, other current promotions, and the most popular games.

Under it, there’s a small menu that helps you find your preferred game section, whether that be slots or video poker. The casino has a handy toolbar that lets you filter through the game range. You can sort your games based on their provider, categories, volatility, and payout. Alternatively, you can even type your favorite game in the search bar and find it within seconds.

At the top right corner, you can message the casino’s customer support team. They’re always eager to help and available 24/7. Moreover, players can access the casino in 16 different languages. Some of these include French, German, Russian, Slovenian, and Finnish.

You can scroll down to the bottom to redirect yourself to helpful tabs like the T&C, privacy policy, and betting rules. You can also find an overview of the ongoing tournaments and a live feed of the winners.

Mobile Casino

Frank Mobile Casino knows that its players love playing on the go. Thus, the operator made sure its site is completely optimized for mobile play. There’s no native app to download, which is a blessing in disguise. Meaning, there’s nothing to clog up space on your phone. Instead, Frank Casino invested its time in a responsive design that works across all platforms.

Regardless if you use an iOS, Android, or Windows device, you’ll have no problem loading the site in your browser. The casino will then fit your phone screen within seconds, all the while doing it seamlessly.

Players get the same treatment they would find at the desktop version! This includes the game range, VIP scheme, tournaments, and juicy promos. The games run just as smoothly, thanks to the state-of-the-art technology that’s implemented. Though there weren't any during our visit, you might come across mobile-exclusive bonuses, too. You can also easily set the site in your preferred language for ultimate convenience.

Frank Help and Support

Unfortunately, it doesn’t seem like Frank Casino has a FAQ section. We consulted customer service, and they told us we could access it through the yellow question mark at the top right corner. However, it only leads you to the live chat feature. Of course, we will keep you updated on this matter.

In the meantime, feel free to turn to customer service at any time. You can do this through the live chat, which is available 24/7. It doesn’t matter if you’re a registered member or just checking out the site, since it’s open to all visitors.

We must say that our experience was pleasant. We got a response within seconds, and the representative was very professional.

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