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Frank Casino

Frank Casino Review & Bonuses

Launched in 2014, Frank Casino is a must-visit destination along your iGaming journey.

Our rating
Game Selection
Bonuses
Usability
Customer Support
Payment Methods
Security & Licensing
Pros & Cons
Live chat available 24/7
No mobile application
Easy to use interface
Complicated bonus terms
Top-quality slots & jackpots
Various payment options
Different languages available

Bonuses

Frank Casino Welcome Bonus

Frank Casino is more than happy to hand out new-player bonuses, and you can often find multiple offers to choose from. As with most casino sites, the full package depends on the country you are playing in. Most players will find that deposit match bonuses tend to be at the core of the deal. But Frank Casino free spins often become available to those who have the bankroll to make bigger deposits. The good news is that you don’t have to claim this offer straight away. You normally have several days to claim the bonus, and a further window to clear the wagering requirements.

The Frank Casino promotions team clearly keeps themselves busy with all the ongoing tournaments that take place. But you can see they have spent the time to put a decent welcome starter pack in place first. A casino can’t build a happy community of players without getting them through the virtual doors first. The welcome bonus package on offer at Frank Casino usually does enough to get those new players in and signed up. Check up at the top of this page to find the latest offers. It’s not guaranteed, but you may find Frank Casino no deposit bonus deals available from time to time.

Welcome Bonus Terms & Rules

You shouldn’t have to use Frank Casino bonus codes when claiming the offer. Simply make your deposit and wait for the bonus and/or spins to be credited into your account. The exact deposit amounts may change, but you can expect the minimum limit to sit at a budget-friendly level. To claim a bigger bonus amount you will in most cases need to make a bigger deposit. 

It should be noted there are Frank Casino promo code offers in circulation from time to time, but the exact code will be made clear on each promotion. As is the case with deposit limits, wagering requirements may also change. As a rule of thumb, 27x the deposit and bonus is the going amount, but this can change at any time. If you claim free spins, the wagering requirements are likely to be around 35x. 

The bonus terms and conditions on the site suggest a strict set of wagering contribution rules. There is usually a maximum bet limit in place unless stated otherwise. Slot games are normally the key contributor, while every wager on table games is likely to contribute less. As you can see, the Frank Casino bonus money generally favors those who play slot games.

Frank Casino Promotions

After you’ve claimed the welcome bonus and enjoyed any free spins that may have come your way, you’ll then have some other promotions to explore. As we said earlier, Frank Casino dedicates a lot of time to ensure enough casino bonuses and tournaments for its growing community. Below you can find a bit more about those core promos.

First, we must mention the loyalty program which is a simple gamification feature that requires you to wager and improve your player status. Wagering cash on games earns you loyalty points, which can earn you better rewards. Loyal customers can expect perks like free cash and free spins. However, what exactly you'll get depends on the active promotions at the time of your visit. In any case, this player rewards program is simple, rewarding, and works well.

Then, it's fair to mention that Frank Casino loves its tournaments. Typically, there will be some exciting slot tournaments that offer generous prizes to the luckiest players. Once again, what games are eligible and the winning conditions vary. So, you'll have to check for yourself if there are any and what types of tournaments are available at the site.

Game Selection

With over 2,500 Frank Casino games to choose from, the game range at the site is diverse, to say the least. Exciting slots, hefty progressive jackpots, and traditional table games are just the tip of the iceberg here. The site works with over 50 of the best software providers, both famous ones and rising stars. Those who prefer the real-life aspect of gambling can find comfort in the operator’s live-dealer section. Besides, Frank Casino has a video poker tab, where you can choose between 30+ variants. There are also plenty of specialty games present, like bingo and scratch cards.

Slots and Table Games

The slots menu is the richest one, unsurprisingly. More specifically, you get access to over 1,200 classic and video slots with various themes. Egyptian, Asian, Adventure, Leprechaun-themed titles are just some of the options. Since the games come from market-leading providers, most of them shine with superb graphics and realistic sound effects. The reels spin smoothly across all devices, too.

First, we have some industry classics, like Gonzo’s Quest, Starburst, Book of Aztec, Great Rhino. Then, the casino offers some branded titles, including Game of Thrones, Terminator 2, and Jurassic World. If you hit on the ‘Hot’ filter, you’ll instantly access all the most popular slots among Frank Casino users.

Those who prefer casino games can relish Frank’s table games section, which offers over 80 titles. It includes multiple variants of roulette, poker, blackjack, and baccarat. Some popular roulette picks include the French and American variations, as well as Roulette First Person. Poker fans can enjoy Texas Hold’Em, Caribbean Stud, Three Card Poker, and more. Famous blackjack options include 3D Blackjack, Blazing Blackjack, and European Blackjack. Frank Casino also has a dedicated video poker menu, with around 40 titles.

Jackpots at Frank Casino

If you love the rush that comes with hitting a massive jackpot, Frank Casino is the place to be. While some operators might offer a dozen progressive jackpot alternatives, this isn’t the case with good old Frank. In fact, you can play over 45 games, each with its own hefty prize. There are both fixed and progressive jackpot picks, so you can play whatever you prefer.

Start by joining Sherlock on his adventure to find the stolen stones. Created by Yggdrasil, this 20-payline pokie guarantees your entertainment and has a maximum win of €24,000. While you’re feeling adventurous, you might as well try to uncover the Legend of Cleopatra. This slot comes with 100 paylines and six reels and can make you as rich as a pharaoh. 

Those who hope to become instant-millionaires will be happy to see Microgaming’s fan-favorite pick Mega Moolah. NetEnt fans will be disappointed that Hall of Gods and Mega Fortune aren’t on the menu. They can try their luck on Divine Fortune, however.

Live Casino Games

NetEnt, Evolution Gaming, and Pragmatic Play stand behind the impressive live dealer section at Frank Casio. All these providers are true leaders when it comes to live casino sites, and their platforms are top-notch. Meaning, Frank Casino players get access to the best live dealer tables in the industry. All provide seamless streaming, multi-angle shots, and great sounds. Moreover, their dealers are true professionals, and some tables offer native dealers in languages other than English.

In terms of game variety, players will be quite happy with it. There are lots of options to choose from. From standard live blackjack, live roulette, and live baccarat variants to specialty picks like Mega Sic Bo, Frank Casino has it all. So, boredom is not an option here for those who love live casino action.

Besides having lots of games and top-quality streaming, Frank Live Casino also boasts significant table limits. More precisely, there are tables for low rollers, medium rollers, and high rollers. For example, Silver Roulette accepts a minimum bet of €1, while the max bet is impressive €100,000. We know that high-stake gamblers will appreciate such fantastic limits.

Odds and Live Odds

Frank has been working hard in the past months to stay relevant and improve its overall offer. That's why it now also features an excellent sportsbook. While the platform isn't possibly as great as the best ones out there, it gets the job done. Bettors can place pre-match and in-play bets on tens of different sports. All the popular events and leagues are nicely covered, plus there's a solid selection of betting options on esports and virtual sports too.

Punters get to track future matches in a useful calendar and take advantage of competitive odds. Unfortunately, there's still no live streaming, which would've elevated the experience further.

Frank Casino Online Games Lobby

Game selection at Frank Casino

Usability

Finding your way through Frank Casino isn’t hard. The casino’s homepage is colored in black and gold and features a sleek design with multiple sliders. First, you get a slide bar with the operator’s welcome offer, other current promotions, and the most popular games.

Under it, there’s a small menu that helps you find your preferred game section, whether that be slots or video poker. The casino has a handy toolbar that lets you filter through the game range. You can sort your games based on their provider, categories, volatility, and payout. Alternatively, you can even type your favorite game in the search bar and find it within seconds.

At the top right corner, you can message the casino’s customer support team. They’re always eager to help and available 24/7. Moreover, players can access the casino in 16 different languages. Some of these include French, German, Russian, Slovenian, and Finnish.

You can scroll down to the bottom to redirect yourself to helpful tabs like the T&C, privacy policy, and betting rules. You can also find an overview of the ongoing tournaments and a live feed of the winners.

Mobile Casino

Frank Mobile Casino knows that its players love playing on the go. Thus, the operator made sure its site is completely optimized for mobile play. There’s no native app to download, which is a blessing in disguise. Meaning, there’s nothing to clog up space on your phone. Instead, Frank Casino invested its time in a responsive design that works across all platforms.

Regardless if you use an iOS, Android, or Windows device, you’ll have no problem loading the site in your browser. The casino will then fit your phone screen within seconds, all the while doing it seamlessly.

Players get the same treatment they would find at the desktop version! This includes the game range, VIP scheme, tournaments, and juicy promos. The games run just as smoothly, thanks to the state-of-the-art technology that’s implemented. Though there weren't any during our visit, you might come across mobile-exclusive bonuses, too. You can also easily set the site in your preferred language for ultimate convenience.

Frank Casino Mobile Usability

Screenshots
Frank Casino screenshot
Frank Casino screenshot
Frank Casino screenshot
Frank Casino screenshot
Frank Casino screenshot
Frank Casino screenshot
Frank Casino screenshot
Frank Casino screenshot

Customer Support

Unfortunately, it doesn’t seem like Frank Casino has a FAQ section. We consulted customer service, and they told us we could access it through the yellow question mark at the top right corner. However, it only leads you to the live chat feature. Of course, we will keep you updated on this matter.

In the meantime, feel free to turn to customer service at any time. You can do this through the live chat, which is available 24/7. It doesn’t matter if you’re a registered member or just checking out the site, since it’s open to all visitors.

We must say that our experience was pleasant. We got a response within seconds, and the representative was very professional.

Payment Methods

Credit and debit cards, e-wallets, wire transfer, and prepaid cards are viable payment methods for you to use. In total, there are 17 banking methods available for both deposits and withdrawals. The e-wallets selection includes Neteller, Skrill, Trustly, Astro Pay, and ecoPayz.

The minimum deposit is €10. If your depositing process goes smoothly, the funds should show up in your balance instantly! The casino doesn’t charge any extra fees for processing your deposit, which is a huge advantage. However, your payment processor might charge you additional fees. One thing that caught our eye, you can top off your funds through SMS.

Requesting a withdrawal is just as easy, and only takes a few minutes. Once you meet the wagering requirements, head over to the cashier, and request a payout. Remember, it needs to be at least €20. The monthly withdrawal cap, however, is €100,000. This is a pretty decent limit, since many casinos limit their players at €40,000, or even lower. The extra fees policy remains the same here too. Meaning, the only additional charges you might face come from your chosen bank method.

Verifying Your Frank Casino Account

Going through a KYC procedure is something that’s asked by all reputable online casinos. This procedure is a legal requirement and is used to put a stop to money laundering. Additionally, it prevents the possibility of underage gambling. Frank Casino reserves the right to put you through this procedure at any point.

The process is straightforward. All you need to do is submit a government-issued ID card. A passport or driver’s license is just fine. Along with it, you’ll have to add a recent utility bill. Make sure that the ID is still valid and that the utility bill has your name on it.

Additionally, the casino might also ask for a copy of your credit/debit card. This is done so you can prove your ownership over it. Failing to provide any of the necessary information will result in instant termination of your account. After emailing the documents, the casino should get back to you within a week, assuming there are no issues with your documents.

Frank Casino Deposits Withdrawals

Security

The security of its players is the number one priority of Frank Casino. Hence, the operator makes sure to take every precaution to guarantee your safety. The entire site is protected with state-of-the-art SSL encryption. This encryption makes it impossible for any third-party to gain access to your information, personal and financial. Additionally, all the payment methods at Frank Casino are just as secure.

All the games are examined by expert testing agencies and have passed with flying colors. Meaning, all of them use a random number generator, making the experience wholly random and fair. Frank Casino is aware of the danger of problem gambling. Thus, it offers access to helplines like GamCare and Gamble Aware. Additionally, you can choose to self-exclude yourself from the site for a certain amount of time.

The site is licensed by the Government of Curacao, and this license covers most players at the casino. Players from a few European countries, however, are covered by the reputable MGA license, which is great. Frank Casino also accepts Swedish consumers. For that purpose, the operator has obtained the renowned Swedish iGaming license, as well. Unfortunately, there aren’t any certificates like eCOGRA or iTechLabs to back the operator. In any case, Frank Casino has only a few negative reviews, and a good reputation.

Frank Casino Security

Final Verdict

The bottom line here is that Frank Casino knows how to make players happy. Users at the casino get access to over 2,500 games by more than 50 providers. That by itself is an impressive feat. Plus, the platform features a top-class live casino section, and all of its games work on both desktop and mobile devices. Frank Casino is also a generous operator as it has juicy welcome treats, daily bonuses, and VIP rewards.

We didn’t like the apparent lack of certificates. Frank Casino holds three iGaming licenses, but no certificates from independent auditors. Still, knowing the casino has been around for years and has an excellent reputation, Frank has proven a trustworthy operator. While the lack of certification may make newbies uncomfortable, its history is more than enough to put them at ease.

Our experience at Frank Casino was generally positive. It’s always great to see so many providers and games on the same website. We are confident that anyone who loves high-quality slots, live dealer tables, and bonuses will enjoy playing at Frank.

What to expect
  • Diverse game menu that exceeds 2,500 games
  • 50+ market-leading providers
  • Unique bonus shop
  • Exciting tournaments
  • VIP scheme with six tiers
Milena Petrovska
Milena Petrovska
Last Update: 03 Aug 2024
Milena is second-to-none when it comes to researching, reviewing, and recommending top online casinos. She stops at nothing when it comes to getting all of the facts and figures straight in each of her expert reviews. Plus, having worked as a writer within the iGaming industry since 2014, Milena has seen it all and is familiar with every aspect of online casinos.
Nerijus Grenda This article has been Quality Assured by Nerijus Grenda
Casino details
Website:
https://www.frankcasino.com
Languages:
English · German · French · Finnish +8
Countries:
Afghanistan · Albania · Algeria · Andorra+175
License:
Malta Gaming Authority · Swedish Gambling Authority · Curacao eGaming
Company:
Avento MT Ltd.
Providers:
NetEnt · Microgaming · Play'n GO · Amatic Industries +43
Game categories

1 player reviews

Günter28

The wagering conditions attached to the bonus offer is fair and that's because I don't have to wager it more than 35 times to keep everything that remains from the win. It's good that the casino is accessible in 16 languages because it shows how large their customer base is. And since it's a double digit, I can say they're a lot which is reassuring because they have to be doing something right for gamblers to flood here. In a lot of ways such as variety and quality, the customer support is great. For example, I usually only wait less than 10 minutes to get answers most times. The mobile casino is as good as you imagined and that's due to the whole thing being easily accessible through Chrome. There's just no need to download any mobile app before I can access all or even some of their services.

The terms and conditions the bonuses are subjected to aren't that clear and the worst part is that even the support agents don't know much about them. Their excuses range from being new at the casino to finding nothing he or herself.

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Q: 

Does Frank Casino support cryptocurrencies?

A: Yes, at Frank Casino you can use a range of cryptocurrencies. You’ll find the complete and updated list of all supported currencies on the cashier’s page of the casino.
Q: 

Can I play live casino games at Frank Casino?

A: Yes, there is a live casino at Frank Casino. You’ll be able to play all the popular table games, such as blackjack and roulette, with a live dealer. Go to the casino lobby to see all the available tables. The game providers you’ll find live table games from at Frank Casino include the likes of NetEnt, Evolution Gaming, and Pragmatic Play.
Q: 

How can I claim a Frank Casino bonus?

A: Claiming a bonus at Frank Casino is easy. A Frank Casino bonus code might be required to claim some of them, while others will be added to your account automatically. You’ll get a full explanation of all the steps you need to take in each and every bonus offer you receive.
Q: 

Is it safe to play at Frank Casino?

A: Yes, since Frank Casino has a valid gambling license and a fully encrypted website, you’ll be perfectly safe playing there. They also use a certified number generator for all their games of chance, and that way you can be certain that the games are fair as well.
Q: 

How do I sign up with Frank Casino?

A: Most players will simply have to enter their name, date of birth, gender, residential address, email address, and phone number to sign up at Frank Casino. However, players from some countries may also have to add additional information and an age verification might be required. You might also be required to add a deposit limit before you can fully register. Once you have registered you might have to verify your phone number or email address before you can log in.