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Frank & Fred

Frank & Fred Casino

8.9Our score

Great Selection of Jackpots

Not accepting players from: Virginia - United States

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Frank & Fred Casino Details

Game category:
Slots, Jackpots, Live Casino, Table Games
Deposit methods:
Languages:
English, Swedish, German, Finnish, Norwegian, Portuguese
Restricted countries and regions
Available countries
Casino type:
iGaming Company:
Live chat:
Yes
Withdrawal methods:
SkrillMasterCard View more  Trustly, MuchBetter, klarna
Withdrawal Times:
Withdrawal timeframe e-wallets: 0-24 hours
Withdrawal timeframe credit/debit cards: 3-5 days
Withdrawal timeframe bank transfers: 3-5 days
Withdrawal timeframe cheques: Not offered

Pros

  • 100% bonus up to €500
  • 300 free spins
  • Great game selection
  • Many jackpots
  • Reliable support

Cons

  • No hotline
  • Only a few live dealer games

The Frank & Fred Casino only opened in 2018, but has already built a relatively strong fan base. The site is one of the younger projects from PlayCherry Limited, a staple in the iGaming world. This name will be familiar to many players that regularly play online. PlayCherry is the operator of Cherry Casino, EuroLotto Casino and many more. This means that they can fall back on a wealth of experience and to successfully set up a new and solid online casino with Frank & Fred. As a new player you can take advantage of a 100% welcome bonus of up to €500 and 300 free spins. That allows you to check out the casino with plenty of extra cash to try some of the best slots and table games on the market.

Frank & Fred Casino review

What to expect at Frank & Fred:

  • 100% bonus up to €500
  • 300 free spins
  • Great game selection
  • Many jackpots
  • Reliable support

Table of Contents

Game Selection

Casino Games, Jackpots & Live Casino

Frank & Fred offers its players a first-class selection of games in all categories, which should completely satisfy the majority of players. Here you can find the top games from the best software developers on the market. This includes NetEnt, Microgaming, Thunderkick, NextGen, Yggdrasil, Barcrest Games, Elk Studios and many more. Overall the library consists of around 1,000 titles in many different categories. You can choose between classic machines, video slots, video poker, jackpots and table games like roulette, baccarat, blackjack and several others. Even more table games are available in the live casino, powered by NetEnt.

Slots and table games

There is a lot on offer, especially when it comes to classic machines and video slots. Hundreds of titles are waiting to be discovered. The library has a variety of online slots with every theme imaginable and a diverse set of features and bonus rounds. Popular Frank & Fred games include Rich Wilde and the Book of Dead, Dwarfs gone Wild, Fat Rabbit, Reactoonz, Rise of Olympus, Wild Swarm, Moon Princess, Starburst, Gonzo’s Quest and Jammin ’Jars.

When it comes to table games you don’t have as many choices as for slots. With around 20 titles this category covers only the basics, however that includes all the popular casino classics. These are divided into roulette, blackjack and casino poker in a few different variants. If the offer is not enough for you, you can still find a few more table games in the live casino. More on this in the next point. It’s also worth mentioning that Frank & Frank has some options for Keno and video poker. 

Jackpots at Frank & Fred Casino

There are around two dozen different jackpot machines in the library. The majority of the games are regular Frank & Fred jackpot games. However you can also find the popular progressive jackpot slots from Microgaming and NetEnt. These are considered to be the best jackpots around and the reason for this is easy to find. Both providers have several games that can generate millions in profits in a single spin. Mega Moolah from Microgaming and Mega Fortune from NetEnt, for instance, both have a long history of record breaking jackpots of more than 10 million euros! 

Live Casino games

Live casino is becoming an increasingly popular option among online casino players, and at the Frank & Fred Live Casino you will of course find great live dealer games where you can play well-known table games such as baccarat, roulette and blackjack, with a live dealer that you can follow in real time via a livestream. You can also chat with the other players sitting around the virtual game table, making it a very sociable experience.

NetEnt Live is responsible for the live casino at Frank & Fred. They are known for their high quality tables and are considered to be one of the best brands on the market in this niche. Unfortunately the game selection is relatively small and only consists of around 20 different titles. If you are looking for any of the popular Evolution Gaming tables and game shows then you’re out of luck. But if that doesn’t bother you there’s plenty of good entertainment waiting for you.

Frank & Fred welcome offer

At Frank & Fred you can look forward to a great welcome offer for new players. On your first deposit the casino rewards you with a 100% bonus of up €500. This means if you chose to go for the maximum bonus amount you can play with €1,000 after depositing only €500. That doesn’t sound bad at all. 

But they have even more in store for you: on top of the deposit bonus they’ll hand out Frank & Fred free spins for a whole month. In total, you’ll receive 300 free spins, 10 each day over 30 days. You can come back for your daily dose of the popular NetEnt slot Starburst and try your luck with 10 spins. You’ll receive your bonus automatically after your first deposit and no Frank & Fred bonus code is required.

Bonus terms and wagering requirement

First of all, it should be noted that across casinos, bonuses and all winnings from free spins are subject to a certain minimum wagering requirement before you can request a withdrawal. At Frank & Fred Casino, the conditions for this are particularly fair. The welcome bonus must be converted 35 times (deposit + bonus) within 14 days. The amount is then converted into real money and is freely available. Both real money and bonus money bets count towards the wagering requirement.

The free spins have to be claimed every day. Winnings from free spins carry a 35x wagering requirement before they are converted into real money that has to be fulfilled within 3 days. For this reason, it is best to log in once a day to ensure that you receive your Frank & Fred free spins. The maximum allowed stake with bonus credit is set at €5 per round or €0.50 per bet line. 

Promotions and bonuses

Not only new customers can look forward to first-class bonuses at Frank & Fred Casino because regular players are also duly rewarded for their loyalty. For example, the lucrative Frank & Fred Casino Lottery takes place every Tuesday at 7:00 pm. It is completely free of charge and you can win great prizes. In order to qualify for this offer, you only have to be active on the site once per week.

It's worth taking part, because the prizes are not bad at all. You can win dream vacations, gold bars, cash prizes and much more. You can also improve your chances of winning as the VIP level increases. With a higher VIP level you will receive additional tickets for the raffle. But don't worry. With a little luck you can win one of the big prizes even on the lower tiers. It’s also worth keeping an eye on the offers tab as they have plenty of seasonal and limited Frank & Fred promotions.

Usability

The design of the Frank & Fred website is sleek and has a purple background with white accents. But more importantly, the games load superfast and work on all common devices without any trouble. The site is easy to navigate, with slot machines and casino games broken down into several categories and an option to sort by provider or popularity. Of course there’s also a search feature implemented to quickly access your favorite games. The latest and most popular games can always be found at the top of the page.

If you need help you can reach the live chat with only a single click via the menu on the left directly under the game selection. The cashier is also easy to use. We especially like the transparency as you can see all limits and fees right away. You can get to your profile setting via the corresponding icon on the top right of the screen. It’s especially easy to make changes to your details or set up gambling limits.

Mobile Casino

If you prefer to play casino games on your mobile device, that's no problem either. You can play Frank & Fred Mobile Casino in the web browsers installed on your device, so you don't even have to download an app. This applies to both Android and iOS. Basically, the casino can be used safely on almost all modern devices on the go. Sometimes there are even special offers that can only be received while playing on mobile, so it's worth keeping an eye on it.

Overall the game selection is great and relatively similar to what you can find on the desktop version of the site. You can even join the live casino from your smartphone or tablet. However, if you chose to do so keep in mind that the livestream might eat up your mobile data rather quickly. Therefore we recommend connecting to WiFi first. This is not a big deal with all the other games as not a lot of data is required to play them.

Frank & Fred Help and Support

There are two options available if you wish to contact Frank & Fred Casino’s customer service. The fastest and easiest method is the live chat that is integrated on the website. There you can speak directly to one of the employees who will immediately help you to resolve any problems you might encounter. 

In our experience, the customer service is very competent and friendly. The waiting times are also quite short. If you don't like the chat that much, the Frank & Fred support can also be reached via email. Usually you’ll receive an answer in only a few hours. A big plus is that the support is available 24/7 all year around. Unfortunately they do not offer phone support at the time of writing. Also we noticed that there’s no FAQ section available on the site.

Deposits and Withdrawals

At Frank & Fred Casino you will find a solid selection of payment methods for making deposits and withdrawals. You can choose between many popular e-wallets like MuchBetter, Skrill, Neteller and ecoPayz. They also have two instant banking options with Klarna and Trustly. Unfortunately there are no credit card payments available right now but if you want to use one anyway you could still do so by using your credit card with one of the available e-wallets. Across all methods the minimum deposit amount is €20.

Withdrawals can also be requested from €20. No fees are charged for this, so all transactions are 100% free. The limits for deposits and withdrawals differ depending on the method. For most players, however, these should be sufficient. In most cases your cash out will be approved on the same day, so you won’t have to wait long for your winnings to arrive either.

Verifying your Frank & Fred account

Before the first payment, at the latest, your contact details must be verified and your identity must be established beyond doubt. This is not a delaying tactic, but rather a serious protective measure that every reputable online casino has to follow. This is the only way to effectively counter the risk of credit theft, money laundering, as well as being required by the regulator. As a rule, the following two documents are required for all online casino verifications: a form of ID (ID card, passport, driver’s license) and a proof of address.

The copy of the photo ID must be double-sided, colored and still valid. As proof of address you can use a copy of a utility bill (or a similar document) showing your name, address and the date of issue. This document serves as a clear confirmation of address and must therefore not be older than three months. Once your identity has been verified you are good to go. Future withdrawals can be requested without any further delays.

Security and Licensing

As mentioned in the introduction, Frank & Fred Casino is operated by the Maltese gaming company, PlayCherry Limited. PlayCherry is the holder of a valid gaming license with the Malta Gaming Authority (MGA). This license is considered to be one of the strictest and safest licenses in Europe and is ideally suited for players from many different markets. You are in good hands here, especially when it comes to player protection, and you can always rely on the help of the operator.

The games on the site are provably fair and are provided by reputable software studios. All random number generators are tested by the regulator. On top of that most games are additionally certified by eCOGRA or other independent institutions. All player data and transactions are protected by a modern SSL encryption.

Conclusion of Frank & Fred review

Our experts put Frank & Fred Casino to the test and the results were almost unreservedly positive. The casino impresses with a great game collection, an interesting loyalty program, good bonus offers and solid customer service. If you really want to find the fly in the ointment, you could criticize the limited range of deposit methods. However, most players will be able to find a suitable option. Also the live casino doesn’t have as many options as you might find at some of the competitors.

Other than that there is really not a whole lot to pick at. The generous welcome offer of up to €500 in bonus money and 300 free spins is the perfect opportunity for new players to get started. Frank & Fred Casino is without a doubt one of the most interesting online casinos, so we can warmly recommend this site to you. It is worth taking a look yourself. 

Pros

  • 100% bonus up to €500
  • 300 free spins
  • Great game selection
  • Many jackpots
  • Reliable support

Cons

  • No hotline
  • Only a few live dealer games

Screenshots

Casino - FAQs

  • Yes, there are several progressive jackpot games to choose from at Frank & Fred. You’ll find the full selection in the casino lobby, and you can also read more about the jackpot games we found in our review of the game selection at Frank & Fred.

  • Yes, you can play at Frank & Fred from any device. You can play directly from your browser, and the site will adjust to fit your device and your screen size.

  • Yes, you’ll be able to reach the support department at Frank & Fred around the clock. There might not be a multilingual staff available at all hours, but you’ll always be able to get help in English.

NordineLux

From
Reviewed on February 19, 2021
There are jackpots, video slots, and even live dealer categories around to go through. And since there are a lot of games around, I don't think I'll be getting bored anytime soon. For example, I've found different variants of roulette and blackjack with custom rules to make things interesting. I like that live chat was included as one of the support options because it would be quite a hassle to get answers otherwise. And from the few times I've talked to them, they were polite and could provide a lot of reliable answers. The welcome offer is pretty interesting as I won about 300 bonus spins. I simply get credit with 10 per day and allegedly, the perk will extend its course over 30 days. The best part though is that the rollover condition is just 35 times. I don't use my laptop to bet anymore due to how optimized the casino is on mobile devices. Everything feels responsive including the games' load times. Likewise, finding a particular service page isn't the hardest.
The worst thing about the welcome bonus is that it must be wagered within 14 days or it's gone.

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