Frumzi started operations in 2020 and it’s owned and operated by Maltix Limited registered in Malta. The iGaming platform takes the Pay ‘N Play route to differentiate it from competition courtesy of the innovation and technology it displays. It may be a new gambling site but it definitely brings the heat with its expansive game collection. With over 4,000 titles to choose from, you can bet there’s something for everyone. From slots to live dealer games. An MGA license is another stand-out feature in its quest to remain credible to its customers. Its customer support is satisfactory but there’s more to get into. And this is what this Frumzi casino review strives to get into.
Bonuses are crucial for gamblers when it comes to boosting their bankrolls. However, this is a Pay ‘N Play platform and such sites rarely come with a wide variety of offers. Some even lack bonuses altogether. So, the question is whether there are Frumzi bonuses to look forward to. And the plain answer is there are usually zero chances of landing any sort of promotion.
It’s an ocean of Frumzi games once you load the lobby. And that means there’s no room for the slightest bit of boredom to creep in. What makes this deal even sweeter is the fact that the casino is in partnership with a wide range of game studios responsible for supplying the over 4,000 titles you’ll come across. Making up these titles are the likes of slots, table games, and live dealer releases. Jackpot slots and instant win releases including bingo scratchcards are available if you’re a fan of instant gratification. We take a look at each game category in greater detail in this Frumzi review.
Slots and Table Games
With over 4,000 casino games to choose from, there’s no surprise that Frumzi slots are the majority. That means slot lovers can look forward to plenty of variety in terms of gameplay. For instance, the casino stocks classic titles featuring three reels and chilled gameplay for casual gamblers looking to pass time. On the other hand, there are four, five, and six-reel slots with plenty of action backed by intense graphics.
To ensure there’s such a healthy collection of titles, the casino works with over 55 game studios. They include Red Rake Gaming, Playson, Red tiger Gaming, and Microgaming.
If you prefer skill-based games, the lobby hosts a wide range of these games. Expect to come across multiple versions of games such as Roulette, blackjack, and baccarat. Video poker titles are also available with the likes of Jacks or Better, Deuces Wild, and Koker Poker.
You can find instant gratification too since the casino hosts a healthy selection of bingo and scratchcard titles.
Jackpots at Frumzi
There’s a huge collection of jackpot slots on this platform. In fact, we stopped counting after hitting 400. Game studios such as NetEnt, Playtech, and Red Tiger are responsible for this amazing collection.
Finding your favorite game is quite easy since there’s a jackpots section. Although you may have to use the search box to narrow down your results. Despite the casino working with Microgaming, we found it rather strange for the jackpots section to lack the likes of Mega Moolah and the WowPot series. Nevertheless, players can still enjoy amazing titles such as Divine Fortune and Age of the Gods.
Live Casino Games
The impressive collection of live casino games is the result of the partnership with two of the top live dealer game suppliers in the industry. Expect to find games from Pragmatic Play and Evolution. In total, players have over 108 titles to choose from. These titles span various games including blackjack, roulette, craps, and baccarat. Gamblers can also find specialties such as Andar Bahar.
Apart from the usual live dealer table games, the casino also stocks live game shows. Deal or No Deal, Crazy Time, and Monopoly Live are some of the titles you can look out for. The quality is top-notch, with HD live streaming from the respective studios to give you that real casino feeling. Furthermore, there’s a professional croupier for every table and a real-time chat service for live interactions between the players and croupiers.
Organized. This is the best word to describe Frumzi. As soon as you load the landing page, the casino aims to get you in the game as fast as possible. It has pre-selected amounts to deposit which you can select and start your adventure.
The top right hosts a search box that players can use to find specific games. Next to it is a chat icon to launch the live chat service. But the positioning of this icon is rather awkward. It’s “hidden” considering most websites, in general, have the icon at the bottom right of the screen.
Further down the page is where the games reside. And players have different categories they can use to switch between different types of games. What you’ll notice is the organization and top-quality graphics that show you the name of the game. But apart from these categories, the game providers, and the search box, the filter system to sort games is not the most comprehensive.
Toward the bottom is a section detailing what you can expect from the casino. There’s also a link to a page where you can learn how the casino works. We found this helpful considering there’s no registration here. You can find more links to other sections of the casino including terms and conditions at the bottom of the screen.
There may not be a dedicated Frumzi casino app but that doesn’t stop players from taking the game wherever they go. The use of HTML5 technology allows players to use their web browsers to access the site. The best part is the site is compatible with operating systems such as iOS and Android.
The organization on the desktop version spills over onto the mobile version. This makes navigation smooth considering there’s zero clutter. Loading times are satisfactory which makes it an amazing gambling experience.
Speaking of gambling, the games on the mobile version tend to be slightly fewer than what the desktop version comprises. But the variety remains intact, meaning you can switch between different categories while on the move. Overall, players who opt to play on their smartphones and tablets can do so knowing they are in for an amazing experience.
The Frumzi support section is packed with several options to seek help. That includes a dedicated FAQ page. However, the questions and answers on this page are not grouped into categories. This makes it difficult for customers searching for solutions. But what if you don’t find answers to your queries?
Well, there’s a live chat service available around the clock where you can get in touch with a support agent in seconds. Note that the service is available in English and Finnish. Alternatively, you can call the team via the casino’s phone number. Another option at your disposal is writing to the team via email. The casino claims it responds to queries within 45 minutes. Not bad considering many platforms tend to take up to 48 hours. And those are working hours mind you.
Getting started on your favorite game on this platform requires you to deposit funds. And this operator offers a simple way to go about the process. First, it’s important to remember that this is a Pay ‘N Play platform. That means you need no registration.
However, such platforms usually present players with two deposit options. They are Bank Wire Transfer and Trustly. And this is the situation with Frumzi. Furthermore, it only accepts payments from financial institutions from Germany and Finland. During our Frumzi review, we didn’t spot the minimum deposit amount but the transactions are instant.
When it comes to withdrawals, players can essentially use the same bank they used when depositing funds. Note that the minimum amount you can withdraw per transaction is €10. The maximum amount you can withdraw per day is €5,000, €15,000 per week, and €30,000 per month.
However, the Frumzi withdrawal times tend to be quite long. Players may have to wait up to three business days for the casino to process their withdrawal request. It’s also worth noting the casino needs to verify your identity and address to approve your first withdrawal. We cover this entire process next.
Verifying your Frumzi Account
Online casinos usually require players to verify their identities and addresses to adhere to various legalities. But our Frumzi online casino review revealed the operator usually verifies its customers' identities using their BankIDs when depositing funds for the first time. This is unlike the common method used where casinos ask for a passport, ID or utility bill.
BankIDs are unique for every customer, plus the bank usually does verification of its customers when opening accounts. Furthermore, all transactions require an ID code to verify their authenticity.
Starting with security, this platform implements several protocols to ensure customers’ personal and financial data remains secure. One of the ways it does this is by using SSL encryption to encrypt all communication between its customers and the site. Furthermore, it adheres to data protection laws as prescribed by the jurisdiction in which it operates.
It also boasts a license issued by the Malta Gaming Authority. That means you can rest easy knowing this is a legitimate and credible iGaming platform. It even adds another layer of comfort since MGA is a well-respected regulator when it comes to enforcing customer protection and safe gaming practices.
You can also count on independent and fair results since the casino works with top game studios boasting licenses from various regulators. Furthermore, the RNG used by the casino is tested by third parties to ensure randomness.
There are more positives than negatives to talk about here. For instance, the casino boasts an impressive game collection powered by numerous game studios. We give this effort by the operator to keep players glued to their screens a thumbs up. The only issue here is the filter system. Adding more filter options to sort the games would go a long way to help players sift through the massive number of titles.
On top of that, players can take the casino wherever they go thanks to the site’s mobile compatibility. And it’s not like the gaming is whack. We like that players can access all types of games while on the move. Not to mention the smooth navigation.
The payment methods are not as diverse as you may be used to on other platforms. It’s a plus and a downside at the same time. A plus because the casino chooses to go down a different path to get players in the game as fast as possible. A downside because it locks out a section of players who may prefer to use eWallets or cryptocurrencies. But then this is how Pay ‘N Play sites work. So, it’s not a downside for a player who seeks this particular style of play.
The customer support department is solid although arranging the questions in the FAQ section would be great in terms of navigation. Overall, our Frumzi casino review showed this is an interesting platform worth taking a look at.