Overview
While based in the European island nation of Malta, G’Day Casino is very much themed around all things Australian – so get ready to see images of the Sydney Opera House, the Outback, and some stereotypical Aussie phrases in the marketing copy. The site might look a little bit long in the tooth and this might be a reflection of it being launched in 2013 and left largely unchanged since then. Nevertheless, there is plenty going for this online casino, including some excellent G’Day promotions, lots of different types of games to play, and a support team at your beck and call 24 hours a day. So, put another shrimp on the barbie while we get stuck into the details of this review…
Bonuses
You can grab up to €500 as part of the G’day welcome bonus for new players. Not only that, but you will also receive 100 G’day free spins into the bargain, which really makes this a fantastic offer that’s well worth considering for lots of different players. The whole shebang is split into three unequal parts, spread out across your first three deposits into your casino account – the minimum is just €20 each time. Here’s exactly what you’ll get for each part (no G’day bonus code required!)
First deposit: Claim your 100% up to €100 bonus plus 25 free spins
Second deposit: Claim your 50% up to €250 bonus
Third deposit: Claim your 50% up to €150 bonus plus 25 free spins
So, as we said, each part of the welcome bonus package is different, and if you’re not going all-in each time, it becomes a difficult decision as to where to put the majority of your money. For example, that 100% first deposit bonus looks very tasty due to the casino effectively doubling your playing funds. Then again, the amount you can claim each time increases for the second and third parts, even if the percentages are lower. Also, those free spins round out the whole thing. Just note that you have the choice of Jungle Spirit or Starburst for your first 25 free spins, whereas you get to pick either Hotline or Fruit Spin when it comes to the third deposit bonus.
Bonus Terms and Wagering Requirements
We were expecting, with the casino being so very generous here, that the terms and conditions would be draconian in nature. Surprisingly, however, they are pretty darn reasonable and only slightly above the industry average. So, the most significant of the terms is the fact that you will need to wager your bonus and deposit amounts combined a total of 35 times – the usual playthrough requirements are around 30 times, we have found. The same 35 times wagering also applies to any winnings earned through playing your free spins. For each part, you get up to 30 days to complete the wagering and you should note that the maximum bonus bet is €5.
Promotions and Bonuses
There were only two other G’day promotions that we discovered on the page of the same name during our review period. The first of these is called Sensational Sundays. So, all you need to do is show up on any given Sunday (you can even do this every single week and claim again and again) to make a deposit of €20 or more like usual. Then, the casino will hand you 30% up to €100 on top. We can’t think of a better way to end the weekend and extend our playing time!
The second main promotion is about the Loyalty Points Program. We always have a soft spot for these types of offers, simply because we feel everyone should get a little reward every now and then if they choose to stick with a site over the long haul. For every 1,000 points you earn, you will receive a €5 bonus, which is not bad at all. This is especially true because the way you earn points is either by playing your favorite games or by making deposits – your first-ever deposit, for example, will instantly net you 500 points to get you off to the best possible start!
We didn’t see any kind of VIP program being offered to high rollers mentioned on the site, though we would be shocked if you didn’t receive a call if you’re depositing relatively large amounts. If you want to see the benefits before you start in, however, it might be best to look for another site that clearly states how it will shower its most prized players in extra goodies.
Game selection
Slots, Jackpots, Table Games, Live Casino & More
One thing this site has in abundance is G’day games in all of the most major categories: Recommended, New Games, Slots (which should’ve been given an Aussie spin by being named Pokies, surely?), Live Casino, Roulette, Blackjack, Table Games, Jackpots, and Fun & Scratch. This level of choice has been made possible by teaming up with a who’s who list of the best providers around the globe. To name but a few of them, there’s NetEnt, Microgaming, Bally, Quickspin, Elk Studios, IGT, and Evolution Gaming. So, let’s go over each section in turn…
Slots and Table Games
As you would expect, the video slots and retro three- and five-reel fruit machines make up the vast majority of releases offered on this site. Even the Recommended section is packed to the gills with them, with the top seven titles at the time of writing being Rich Wilde and the Book of Dead, Dead or Alive II, Gonzo’s Quest, Mega Moolah, Vikings of Fortune, Starburst, and Rainbow Jackpots. So, while it’s certainly not the most adventurous list of popular titles we’ve ever seen, it does help illustrate the variety of games available here, with lots of variation in terms of the overall themes, game mechanics, and the number of bonus rounds. Excellent!
However, with a great number of releases comes the problem of helping players find what they’re looking for before they lose interest and look elsewhere. Luckily, there are a few ways in which you can narrow down the almost overwhelming amount of choice. So, aside from the categories that we mentioned above, you can also search for a title directly via the bar in the top left, choose to see only those releases from a certain provider (although you can only physically see half of them because the list travels off the bottom of the screen!), and by way of a few filters. The latter includes sorting by Most Popular, Most Recent, or A-Z. This is all well and good, of course, but we would have liked to see some options to search by theme or bet level, etc.
The table games don’t suffer from such problems, simply because there are less of them, and the categories (Roulette, Blackjack, and Table) are a bit more granular in nature. The last of the subsections contains baccarat, some dice-based games, and various forms of casino poker.
G’day Casino Jackpot Slots
Progressive jackpot games are a particular highlight at this brand and whenever you are in the Casino section looking for new titles, you will see the current prize pool total for all of the jackpot releases, as well as the biggest jackpot games at the time, running across the top of the screen. All of the most well-known progressives are included from the likes of Microgaming, NetEnt, and Blueprint Gaming. Some of the largest multi million-prize releases during our review period comprised Sisters of Oz, Book of Atom, Deal or No Deal: Lightning Spins, Mega Moolah, and Wheel of Wishes. So, once again, having lots of options is consistent here. Also, as is the case in all of the other sections, you can easily mark your favorite titles by clicking the heart symbol on any of the game tiles to store them at the top of the screen.
Live Casino Games
NetEnt Live and Evolution Gaming step up to the plate to provide the live casino options at G’day Casino. However, it must be said that the former only supplies two different types: Live Roulette and Live Blackjack. The might Evolution has free reign here, however, so you get all of their versions of Super Sic Bo, 2-Hand Casino Hold’em, Dragon Tiger Live, Caribbean Stud Poker, and Texas Hold’em in addition to the multiple versions of classic table games such as roulette, blackjack, and baccarat. Plus, there are a whole host of alternative live casino games that have been based on TV shows. For example, there’s Dream Catcher (imagine Wheel of Fortune here), Monopoly Live, Crazy Time, Mega Ball, and Football Studio Pro, to name but a few of the available options. So, we must admit this online casino has done a fine job here!
Usability
While the site doesn’t look particularly new or modern, per se, it is very well thought out, and getting around is an absolute breeze. Near enough everything you might need to access fairly regularly is right up there at the top of the screen at all times. There, you will find links to the homepage (via the logo), Live Casino, Casino, Promotions, Contact Us, and Mobile – the latter being a collection of games specifically or should we say exclusively made for mobile users. Then there are boxes for entering your username and password (as well as links if you have forgotten them) for logging in, as well as buttons for signing up, logging out, and depositing. Finally, over on the right-hand side, you can change the site language (and currency in some cases) from English into either German, Finnish, or Norwegian.
The other important element that hovers in the bottom left-hand corner regardless of what page upon which you’ve landed is the live chat speech bubble icon. Clicking this brings up a window with a simple statement of ‘Ask us anything!’ and a small box into which you can type your inquiry. Everything else that you might need sometimes, although not very frequently, is contained in the footer at the bottom of the site. Down there you will find links to pages such as About Us, Terms & Conditions, Privacy Policy, Responsible Gaming, and Game RTP. So, it’s top marks for G’day here, as we can’t imagine a simpler or intuitive navigation system. Nice one!
Mobile Casino
There is no need to download a separate G’day mobile casino app. All you need to do to play a large proportion of the games available here is to fire up your iPhone, iPad, or Android equivalent, put in the site URL (or head straight there from this review), and you’re ready to do everything you can on a laptop or desktop computer. The site functions in almost the same way, too – it’s just that certain things have been moved around or contained within dropdown menus to ensure the best possible use of the smaller screens. Depositing and withdrawing are carried out just fine from mobile devices as well, plus the games work like a dream on a touchscreen.
G'Day Casino Help & Support
There is no dedicated FAQ page at this website, which we find to be a massive oversight that needs to be rectified as soon as possible. And it’s not like they completely forgot about it because going to the Contact Us page brings up a minuscule FAQ section buried within the information about getting in touch with the customer support team. We say minuscule, though, because there are only three questions there and the answers are written on one line. Poor!
Without a decent FAQ page, then, you’re going to have to get a hold of the team whenever you have a question about your account, why a game is behaving weirdly, or if your withdrawal is still pending, etc etc. Luckily, the team works around the clock to provide you with answers whenever you need a little helping hand. By far the easiest and most convenient way to do this is via the live chat feature accessed through the speech bubble icon in the bottom right corner. An email address is given on the Contact Us page too. Strangely, however, there is no phone number to call. Therefore, it’s a bit of a mixed bag in terms of what customer support you can expect here.
Payment Methods
G’day Casino supports the majority of popular payment methods used by casino players. However, on the downside, there is no Banking or Payments page to explain the deposit and withdrawal limits, the rough timeframes, or the currencies that can be used. So, we had to do a little digging around by ourselves and get some answers from the customer support team for you – you’re welcome! So, you can use credit cards (Visa and Mastercard), bank wire transfers (though this is by far the slowest method), and a variety of different eWallets or online banking solutions (including PayPal, Skrill, Neteller, Sofort, Klarna, and so on). There are no fees charged in either direction, and withdrawals are processed within an astonishing 24 hours.
Verifying Your G’day Casino Account
When you first sign up, you will be sent an email containing a verification link (check your spam folder if nothing shows up within a minute or so). Clicking that link takes you right back to the site as a fully paid-up, card-carrying member of the G’day crew. Then, usually around the time of requesting your first withdrawal, there will be a few documents you need to upload to the support team for security purposes. This is all fairly standard nowadays and merely involves some form of identification (a passport, driver’s license, or national ID card is fine), as well as something like a bank statement or utility bill showing your full name and address. Simple!
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Security
Being based in Malta but operating in various countries around the world, this site has gone with the obvious choice of being fully licensed and regulated by the highly reputable Malta Gaming Authority (MGA). The operator also holds a license from The UK Gambling Commission (UKGC). This means that you can rest easy that this casino is well run, well managed, and well protected. Additionally, the site uses 128-bit SSL encryption on all of its pages – this is important for keeping your personal and financial data as safe as can possibly be online. Great!
Conclusion
When you first take a look at the site, the design style looks quite dated, but look underneath the surface and you’ll find a very good online casino that is packed with great games. The promotions are fairly good too (although we wish there were more of them), the support team is super helpful (even if the FAQs are not), and there are those super fast withdrawals to help you get your money that little bit quicker. So, while we certainly can’t hand out top marks here, we can definitely recommend that you drop by G’day Casino whenever you can to try it out!
