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Golden Palace

Golden Palace Casino

6.0Our score

Great Selection of Jackpots

Casino closed

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Golden Palace Casino Details

Restricted countries and regions
Available countries
Withdrawal Times:
Pros
  • Live chat available
  • Top-quality games from some of the industry’s top developers
  • Very good promotions & bonuses
  • Licensed by both the MGA and the UKGC
  • Accepts cryptocurrencies
Cons
  • No live casino options
  • No telephone service available

Golden Palace Casino is an online casino that is owned and operated by Progress Play Limited. The casino has been around for quite some time, having been originally established all the way back in 1997.

Golden Palace Casino review

What to expect at Golden Palace:
  • Big selection of slots and games 
  • Fully licensed & safe online casino 
  • Live chat customer support options
  • Range of progressive jackpots
  • Easy to use mobile website 
Table of Contents

Game Selection

One of the reasons for the enduring popularity of the casino is that it knows how to keep its customers happy. The site has a good selection of online slots from some of the industry’s most respected developers. It also offers customers a range of bonuses and promotions as part of the Progress Play network. 

With decades worth of experience, is Golden Palace still able to compete with the best in the industry or is it past its sell-by date? Let’s take a more detailed look at the casino in this online review and find out. 

Casino & Jackpot

Golden Palace Casino has a great range of online slots and games for its customers to choose from. The site works with some of the industry’s most trusted developers to make sure that its customers have a wide range of different slots to choose from. The site also has a great selection of jackpots for players who want to chase big wins. 

Slots and table games

Golden Palace Casino has been in the game for quite some time and the site has managed to establish some good relationships with some of the industry’s most well-established software developers

Visitors to the site can try their luck on slots developed by the likes of Microgaming, NetEnt, Elk Studios, and many others. Players can play popular slot games like Thunderstruck II, Fishin Frenzy, Reactoonz, and many other fun and innovative titles. 

As well as a solid slots collection, Golden Palace is also home to a good selection of online table and card games. These include all of the popular titles like blackjack, baccarat, poker, and roulette. 

Jackpots at Golden Palace

The Golden Palace games catalog has a very strong jackpot section. The site lists a number of good progressive jackpot titles including the likes of Temple of Ausar, Bell of Fortune, Shaman’s Dream, and many others. Many of these games will offer players the chance to get their hands on some big winnings. 

Live Casino games

If you are looking to recapture the thrills of a real-life casino from the comfort of your own home, then you will have to find another online casino. Golden Palace Casino does not have any live-casino offerings available for its players. You can check out our other reviews elsewhere on the site to find lots of casinos that offer live dealer games.

Golden Palace welcome offer

Golden Palace casino wants to make sure that all of its new customers feel welcome when they first sign-up for the site. The casino has a generous welcome bonus for new customers that should be more than enough to help them get settled. 

When players make their first deposit at the casino, they can claim a 100% deposit bonus up to €100. The bonus can be accessed by players making a deposit of €10 or more. While this is not the biggest or most complex welcome bonus available, it should be more than enough to give customers a taste of what the casino has to offer them. 

Bonus terms and wagering requirement

In order for players to get their hands on the Golden Palace bonus for new customers, there are certain terms & conditions that they must adhere to. The most important of these is the wagering requirement, which is set at a 50x playthrough. 

Players are given 30 days from the date of activation to use the bonus. After that, the bonus will expire and be removed from the player’s account. Players can not claim the bonus using Skrill. There is no Golden Palace bonus code needed to access the bonus. 

Promotions and bonuses

One thing that Golden Palace Casino has learned over the years is how to look after their existing customers. The Golden Palace promotions page is jam-packed with a range of different offers and bonuses that will make its customers keep wanting to come back for more. 

With the site being operated by Progress Play, many of the promotions players will find here will be part of that network and will be similar to what can be found on their other sites. These include a range of weekly, monthly, and seasonal offers. The weekend cashback offers and some of the daily offers like the Wednesday bonus boost are incredibly popular. 

The casino will also run other promotions such as Golden Palace free spins and other types of bonuses. The best way to keep up with these is to sign up for the casino’s newsletter. The casino also has a fairly standard VIP program where players will earn points for spending cash at the casino. These points will help players ascend the levels of the club and gain access to exclusive perks and bonuses.

Usability

Golden Palace Casino is one of the oldest and most respected online casinos on the internet and one of the reasons it has been able to survive so long is its ability to adapt. The site has an excellent and easy to use mobile casino that can be played on a number of different devices and screen sizes. 

The Golden Palace mobile casino is supported by both Android and iOS operating systems. There is no mobile application available for the casino but it works very well on a selection of different browsers including Google Chrome and Safari.

Golden Palace Help and Support

When it comes to customer support, Golden Palace casino has two main options that its customers can use to get in touch. The first of these, and the most useful, is their live chat system. This is available 24/7 and the customer support team is very friendly and helpful. 

The other option that players have is e-mail. The casino doesn’t state how long it will take them to reply to any e-mail inquiries that a player might have. If you do encounter a problem, you will have to use one of these two services as sadly, the casino doesn’t have an FAQ page available.

Deposits and Withdrawals

For most players, one of the most important factors when it comes to choosing a casino is how quickly and safely they can get their money to and from their account. Golden Palace Casino offers players a selection of different methods that customers can use to do that. 

To deposit money on the site, players can use a variety of methods. These include Visa/Mastercard, Skrill, Neteller, EcoPayz, Zimpler, and several others. Players are also able to make deposits using Bitcoin. The minimum deposit for the site is set at €10. 

The casino will allow players to use the majority of the same methods to get money out of their accounts. The speed of withdrawal will depend on which method a customer chooses to use, with e-wallets often being the quickest. The site also accepts deposits in a range of different currencies.

Security and Licensing

Golden Palace Casino is licensed and regulated by both the United Kingdom Gambling Commission and the Malta Gaming Authority. These are arguably the two most respected licenses to have in the iGaming industry and by holding both of these, Golden Palace Casino is showing that they are committed to upholding the industry’s highest standards. 

The site also uses several popular security techniques. It has the latest 128-bit SSL encryption technology to protect its customers’ private and financial data. It also seeks to promote responsible gambling and has a range of resources available for customers.

Conclusion of Golden Palace review

Golden Palace has been in the game for quite some time and over the years, the site has learned exactly what online gamblers are looking for. There is a great choice of online slots from some of the industry’s top developers available here, and while the lack of a live casino is disappointing, there is still plenty of quality on display here. 

The range of bonuses and promotions on the site is also very good and the options for depositing and withdrawing funds also make using the site very convenient and easy. The customer support on the site is mostly strong, though, it could benefit from a phone line and a good FAQ section.

Pros
  • Live chat available
  • Top-quality games from some of the industry’s top developers
  • Very good promotions & bonuses
  • Licensed by both the MGA and the UKGC
  • Accepts cryptocurrencies
Cons
  • No live casino options
  • No telephone service available
Screenshots
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