Grand Eagle Casino is a bold gaming site that promises a lot, but does it live up to all our expectations? Allow us to say that this operator has only a little over 200 games, but thanks to interesting bonus offers, has managed to attract loyal customers ever since its establishment. Punters who adore Betsoft, Rival, and Saucify releases will surely enjoy this site, but how about everyone else? The best way to see if this site is right for you is to keep reading our Grand Eagle Casino Review.
There are many Grand Eagle bonuses, free spins, and other promotions available based on players' country of residence. New players at Grand Eagle casino will be able to partake in a welcome bonus, and the offer available for players in your country is listed below.
Casino Games, Jackpots, Video Poker & Live Casino
Before you start looking forward to thousands and thousands of exciting titles, keep in mind that this is a rather small operator with approximately 200 Grand Eagle Casino games. You’ll get a full insight into the library only after you sign up, which is a practice we don’t encourage, as we believe all players should know what they are getting for their money, even before they share their personal information. Games are organized by categories that can be accessed from the menu on the right, and you can even use some filters to narrow down your search.
Slots and Table Games
The majority of games available are provided by Betsoft, even though there are also a handful of Rival and Saucify releases available. As expected, you will find Betsoft blockbusters such as Barbary Coast, Dr. Jekyll & Mr. Hyde, Fire & Steel, and Arrival, but we noticed it lacks some of the more recent releases by this provider, for example, Golden Horns and Gears of Time. The overall impression is that this section could use an update, either by adding new releases by current providers or by adding more software companies into the mix. NetEnt, Microgaming, and Yggdrasil, for instance, would all be good additions as they are known for their premium slots and top-notch innovative features.
Table games can be found in their respective category, and we hate to say it but the selection is borderline disappointing. There are eight variants of blackjack and only one type of roulette (European Roulette), for you to spend your time on. No baccarat, no exciting and completely unpredictable dice games. However, we did manage to find four types of keno that can be found if you use the search bar. Still, even with keno, this category remains surprisingly unrepresented and ignored, which is a shame, as many players love to take their shot at classic games that never go out of style.
Jackpots at Grand Eagle Casino
Astonishingly, even though there isn’t a jackpot section, there are still some pretty decent jackpot titles you can play to trigger those big prizes you always dreamed of. But before you are even able to press that Spin button, you will have to learn all the most popular Betsoft jackpot releases and find them by using the search bar, as that is the only way to access them. You can become a part of a love triangle by spinning At the Copa, spend time with fairies in Faerie Spells, or choose a side by enjoying the sexy slot Good Girl, Bad Girl.
Video Poker Games
For some reason, video poker has its own category at Grand Eagle Casino, even though there are only 11 video poker games available. Two main types of titles available are deuces poker and joker poker, and they are all played against an advanced RNG algorithm. But, just like when it comes to slots, they simply look outdated; there are certainly more attractive games with unique and more fashion-forward designs.
If we had to recommend one type of game, it would be the bonus poker that comes in several variations as it offers you an extra on top of your winnings, as long as you score four cards of the same kind.
Live Casino Games
Grand Eagle Live Casino is the section dedicated to those who enjoy live dealer action. The tables are powered by the industry-leader Evolution. Meaning, players can expect smooth gaming sessions, glitch-free streaming, and highly trained dealers. As for the game selection, you'll find the most popular options like live roulette, live blackjack, live baccarat, and more. It's good to note that Evolution has tables with limits suitable for all kinds of players. So, the VIP tables are perfect for high rollers, while there are options with low minimum bets for low and medium rollers too.
The Grand Eagle Casino desktop platform is an instant interface with no downloads involved. All you have to do is simply open a browser, type the domain, and you are good to go. The website’s design can be best described as the mid-2010s – it is not horribly outdated, but it will be in the blink of an eye. Unregistered visitors won’t be able to find out a lot of games, or even just preview categories as all that requires registration. Registered punters will get access to a lovely gaming library, but unfortunately not to demo mode, as you are allowed to play only with real money.
Filters available on the right side of the interface are hit or miss. While gaming categories work fine, they can’t be combined with the search bar for more precise results. Also, some filters, such as jackpot, are completely useless and don’t deliver any results at all.
Nowadays, more and more players have shifted their focus to mobile gaming as it is convenient and accessible at all times. Grand Eagle Casino mobile casino has the same issues as the desktop platform so don’t expect anything revolutionary. Most features are unlocked unless you register or make a deposit. The overall impression is that it is a bit outdated and could use a good makeover. Sure, you can use it directly from your Android or iPhone, with no downloads whatsoever, but in this day and age, the mere fact there is an instant mobile casino available is not enough to describe it as a must-have.
You can use live chat, email, or phone to communicate with Grand Eagle Casino representatives. We tested their live chat, and have to say it works slightly differently than most. You have to wait for an agent to contact you first, and not the other way round like usual. Even though the agent got in touch quickly, he really took his time to deliver a simple answer. Also, the live chat doesn’t send a sound notification once the agent is online, so there is a high chance you’ll miss them, especially if you are browsing other websites to pass some time while waiting. Luckily, the customer support team is available 24/7.
With this operator, you can use a nice range of both classic and more modern payment options, including Bitcoins, which is always nice to hear, as they are becoming increasingly popular. The minimum deposit is €20, but some offers might have a higher deposit limit. The minimum withdrawal is €100, significantly more than with most other brands in the industry. The company may also charge you a withdrawal fee that will depend on the payment method. The full list of applicable fees is available in their Banking section.
From what we understood while reading the terms and conditions, payments are processed only on Mondays and Thursdays, meaning you will have to wait a while to get that money in your account. To put things into perspective: if you use the bank transfer, first you will have to wait several days to get the payout approved, then an additional 10 days to get the money to your bank account, which is crazy.
Grand Eagle Casino is operated by Genesys Technology N.V, a company that is regulated by authorities in Curacao. And if you are wondering whether all games are fair, we are happy to report that all games have the iTechLab seal of approval. You can find this document on their website, under the Banking section. In addition, the website is SSL encrypted, meaning that no data can leak and get into the wrong hands. This protocol is a standard in the financial industry and used by most financial institutions.
Grand Eagle Casino has such an impressive name that we set high expectations. However, once we got to the bonus and withdrawing terms, we were faced with so many lines of confusing text that could bamboozle even those with a law degree. But does that mean this is not a good gaming site? Actually, no, as everything this operator does, it does transparently. It doesn’t hide any fees or requirements but displays them for everyone to see. In addition to that, they offer a fair share of cool promotions and deals, as well as a small range of games so if you are up for a challenge, this casino could be the right for you.