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Happy Hugo

Happy Hugo Casino

7.0Our score

Massive Games Lobby

Casino closed

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Happy Hugo Casino Details

Choose the right casino

Restricted countries and regions
Withdrawal Times:
Withdrawal timeframe e-wallets: 24 hours
Withdrawal timeframe credit/debit cards: 3-5 days
Withdrawal timeframe bank transfers: 3-7 days
Withdrawal timeframe cheques: Not offered


  • 4,000 games available
  • No wagering requirement
  • 24/7 Customer support available
  • Fully licensed casino
  • Easy to use website


  • High minimum withdrawal
  • No phone line or FAQ section

Happy Hugo is an online casino that is owned and operated by Mountberg Limited. The casino was launched by the company back in 2016. As far as casino themes go, this one is fairly amusing. Hugo is a little funny alien who appears on various pages throughout the site. The rest of the site has a space theme and Hugo has several little buddies who make appearances at different times. Happy Hugo is more than just an adorable little mascot though. The site is also home to a very impressive selection of online slots and table games from some of the industry’s most popular names. All in all, there are just below 4,000 games to choose from! Besides this, there is a good selection of bonuses and promotions on offer, with new players here being treated to a generous three-part welcome package when they first sign-up. Is Happy Hugo out of this world? Or does it bring you crashing back down to earth? Let’s take a more detailed look in this review and find out.

Happy Hugo Casino review

What to expect at Happy Hugo:

  • Really fun casino theme and design
  • 4,000 games available
  • 24/7 Customer support options
  • Wager-free bonuses
  • Easy to use website layout

Table of contents

Game Selection

Hugo wants to make sure that the players here are just as happy as he is. He does this by offering a big selection of 4,000 online slots and games for players to choose from. He has reached out to some of the industry’s biggest developers to make sure that players are never going to be bored when they are playing here. The site offers both live and virtual games to its players, as well as several other novelty options.

Slots and table games

The Happy Hugo games and slot catalog is very impressive. The casino has worked with many of the gambling industry’s top developers to make sure that their players have some good gaming options. They have worked with software companies like Microgaming NetEnt, Betsoft, Quickspin, and a very long list of others. In the pokies/slots category, there are more than 3,300 titles available. As such, players can end up spoiled for choice when it comes to slots. 

You will be able to find everything from retro three-reel slot games to exciting TV and film-themed offerings here. There are plenty of great games that offer features like the Megaways mechanic as well.

If slots aren’t your thing, or you want to try your luck on something a little more traditional, there is also a good selection of table and card games. You will be able to play all of the classic titles like blackjack, roulette, baccarat, and poker here, as well as much more.

If you still want a little bit more, then Hugo has got it to give. There is a selection of good novelty titles available too, including some excellent bingo games.

Jackpots at Happy Hugo Casino

If you want to chase some big prizes, then you have come to the right site. The jackpot section has plenty to offer with more than 30 jackpot titles available. Players can chase big wins in popular progressive jackpot titles like Mega Moolah, Major Millions, Treasure Nile, Super Lucky Reels, and many more. These all offer the chance to make players some serious cash. 

Live Casino games

Gambling at home can be fun but there is nothing quite like the experience of sitting across the table from a real-life dealer and watching the action unfold. Players can get the best of both worlds when they visit the Happy Hugo live casino section. 

The live casino part of the site is powered by Evolution, who is one of the most established live-dealer software developers in the world. Players can pit their wits against dealers in live versions of popular games like blackjack, roulette, baccarat, and more. There is also a range of novelty games available such as Deal or No Deal and Dream Catcher, which adds a little bit of variety.

Happy Hugo welcome offer

If you’re a new player here, then there is quite a tidy welcome package waiting for you when you open your account and make your first deposit. Players can claim a Happy Hugo bonus for each of the first three deposits that they make. 

For their first deposit, visitors can claim 100% up to €300 as a bonus, as well as this, they are also given 50 free spins to be used on the popular slot game, Money Train. For the second and third deposits, players can claim 100% up to €350 with each. They can also claim 50 free spins for each bonus. For the second deposit, these spins are for Money Train 2, and for the third deposit, they are for Mega Masks. 

In total, players can claim up to €1,000 in bonuses and 150 free spins. This is a very generous welcome bonus and should be more than enough to get customers acquainted with what the site has to offer. 

Bonus terms and wagering requirement

As with all good offers, there are some hoops that players will need to jump through in order to get their hands on their winnings. 

The terms and conditions for this bonus are actually very generous. Both the bonus funds and the free spins come with no wagering requirements, which makes them very attractive for customers. To make this even more appealing, there is no maximum cashout for the bonus. The maximum amount that can be placed on one bet using the bonus funds is €4. 

In order to claim the bonuses, players must make a minimum deposit of €20. Players have 30 days to use the bonus funds and Happy Hugo free spins once they have been activated. There is no Happy Hugo bonus code required to activate the bonuses. 

Promotions and bonuses

The Happy Hugo promotions page is largely based around player loyalty and there is little in the way of regular promotions outside of this. There is a good VIP scheme at the casino where players can earn points and ascend up the levels in order to get access to more promotions and bonuses. This is stylized as a space adventure and while it does seem a little child-like, it’s hard to deny that rising up the levels isn’t a lot of fun. There is also a weekly mystery bonus that is offered at the casino. This can range from a number of things including cashback, bonus deposits, or more free spins.


As far as usability goes, Happy Hugo does a good job of managing to deliver a very user-friendly experience. The site has a very clean white, blue and yellow color scheme, with the majority of the background on the site being plain white. This makes navigating around the site very straightforward as there is very little visual clutter. It is very easy to locate everything that you are looking for. 

The menus are the side of the screen that are very clean and easy to read, and everything is where you would expect it to be. Contacting customer support is also very straight forward, with the live-chat bubble always being available in the bottom right-hand corner of the screen. Plus, the game’s menus are very well-organized. Finding the game you are looking for is easy thanks to the search bar, and the section has sub-categories so you can easily get onto the page you are looking for. In terms of languages, the site is only available in English and French.

Mobile Casino

If you want to spin the reels while you are out and about or at the office, then you’re in luck. The Happy Hugo mobile casino is very easy to use and recreates much of the experience that players have when playing on the desktop site. The majority of the games are available to be played on mobile devices. The casino is supported on both Android and iOS operating systems. There is currently no mobile application available for Happy Hugo.

Happy Hugo Help and Support

If you run into an issue while you are playing here, there are two solutions to your problems. The first, and easiest way to reach out to the customer support team is by using the live-chat feature. When you click on the live-chat feature in the bottom corner of the screen, you will also be presented with the option of reaching out via e-mail. The e-mail team will respond to your queries within 24 hours. Sadly, there is no FAQ section available on the site, which can be a little frustrating.

Deposits and Withdrawals

Being able to get your funds in and out of a casino safely and securely is a big priority for most online gamblers. There is a range of options for depositing and withdrawing money here. Sadly, the minimum withdrawal limit at the casino is fairly high and may turn away some players. 

To deposit funds, players can choose from a selection of methods. These include Mastercard/Visa, Neteller, Skrill, Ecopayz, and a range of other options. The minimum amount that can be deposited at one time using the majority of these methods is €20. 

Making withdrawals is just as simple and customers can use the majority of the same options as they could for depositing. That being said, the minimum withdrawal amount is considerably higher. Players can only make withdrawals of €80 or more. This is quite a sizeable amount and may put off more casual gamblers.

Security and Licensing

Happy Hugo is licensed and regulated by the laws and the Government of Curacao. This is a common license to hold in the gambling industry. By having this, the casino is showing that they are committed to upholding the latest industry standards and regulations. It also means that players can rest assured that they are protected by these laws when they are gambling here. 

There are several other measures that have been taken to make their customers feel safe. These include the use of SSL encryption technology, this protects players’ personal and financial data. The games on the site are tested by third-party bodies to ensure that they are both random and safe.

Conclusion of Happy Hugo review

Visitors to this site should walk away just as Happy as Hugo. There is a big selection of just about 4,000 gaming options, as well as some great live casino offerings for those who like that type of thing. Plus, the welcome package is very generous and should be enough to attract some players to the site, especially since there welcome bonus is completely wager-free. The loyalty schemes here are also quite innovative and have a slightly more fun feel to them than other generic ones you may run into. There is not a huge selection of ongoing promotions available but the loyalty scheme should compensate for this a little bit. 

From a user perspective, the site is very easy to get to grips with, and the customer support options here are fairly strong. The lack of an FAQ section is definitely a little frustrating though. From a budget point of view, the site is good for deposits, but the higher withdrawal limits could definitely put people off. On the whole, while there are definitely some cons to playing here, it is a fairly strong site in general.


  • 4,000 games available
  • No wagering requirement
  • 24/7 Customer support available
  • Fully licensed casino
  • Easy to use website


  • High minimum withdrawal
  • No phone line or FAQ section


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