After starting operations in 2013, Heavy Chips hit the ground running with casino games going past the 1,000 mark, touching on various video poker variations as well as live dealer tables, roulette, and video slots. The operator also includes a welcome bonus offer that includes free spins and a cash bonus to jumpstart your online gambling journey on the platform. Other than that, the website offers an amazing mobile casino and partners with some of the leading game studios in the business such as Evolution Gaming and Pragmatic Play. Players will also get a vast range of payment options including eWallets, prepaid methods, online banking processors, and cards.
There are many Heavy Chips bonuses, free spins, and other promotions available based on players' country of residence. New players at Heavy Chips casino will be able to partake in a welcome bonus, and the offer available for players in your country is listed below.
Heavy Choice players will be spoilt for choice with the over 1,000 games on offer. While most of the games here are slot games, the casino also offers numerous options to satisfy the video poker and table game mavens. The operator also teams with live casino games provider, Evolution Gaming for a suite of live casino games. On top of that are arcade games as well just in case you need to take a break from the usual games.
Slots and Table Games
Similar to other online casinos, the largest portion of Heavy Chips’ casino lobby is slot games. In total, the operator offers over 760 slot titles. Partnering with various software suppliers allows players to get a versatile gaming experience with classic slots, 5-reel slots, and 3D slots available.
Some of the notable providers include Microgaming, 1x2 Gaming, Ezugi, Betsoft, Playson, and NetEnt. There’s also a search filter to help you find your preferred game fast either by name or by game developer.
Heavy Chips also caters to its casino classics lovers with a wide range of table games to choose from. iSoftBet is responsible for the blackjack games you’ll come across here. Other available games include roulette, baccarat, and video poker games such as Caribbean Stud Poker, Casino Hold’em, and Triple Pocket Hold’em. If rolling the dice is your preference, look out for Sic Bo and Vegas Craps.
Jackpots at Heavy Chips
Heavy Chips doesn’t fall short of progressive jackpot video slots. In total, you can expect over 20 titles supplied by Microgaming, one of the biggest progressive networks worldwide. Some of the global progressives with massive jackpots include Mega Moolah Isis, Cashalot, Treasure Nile, Major Millions, Mega Moolah, and Tunzamunni.
If you are more inclined toward the traditional slots, you can try your luck in the Wow Pot, Lots A Loot, Fruit Fiesta, and Cash Splash jackpots. iSoftBet is also among the suppliers in this category with several titles such as Absolute Super Reels, Jackpot Rango, and Lucky Clover.
Live Casino Games
Immerse yourself in the live casino section in Heavy Chips to experience the actual brick and mortar casino feel courtesy of the live dealer tables. The games here are from Evolution Gaming and stream live in HD from their studios. The croupiers here are professional, friendly, and attractive, you will even have a chance to engage in banter via the real-time chat function.
Onto the games on offer, players can look out for Dream Catcher, Live Blackjack, Speed Baccarat, Caribbean Stud Poker, Ultimate Texas Hold’em, and Three Card Poker among others. No matter the size of your bankroll, you will find a table, with minimum limits set at €0.05 while high rollers can stake the maximum at €16,000.
Heavy Chips will run on your smartphone and tablet without any hitch. All you need is a mobile web browser such as Firefox, Opera, Chrome, and Safari to access your favorite games. Speaking of games, the array of titles available on the mobile web version is also satisfactory. The load times are impressive for the best mobile gambling experience.
Heavy Chips also offers a native downloadable mobile app. However, Android users will be the only ones to enjoy this feature and the games here match the 1,000 available on the desktop version. iOS users will have to wait a while longer as the operator develops an app for them.
If you encounter a problem while on Heavy Chips, you can start by solving the problems with the help of the informative FAQ section available under the help section. The operator will take you through some of the basic issues commonly asked on the platform as well as the answers in its different categories.
These are the main categories in the Heavy Chips FAQ:
- My Account
- Bonus and Promotions
If the problem persists or you don’t find a solution, you can hop on to the live chat option available for both registered and unregistered customers. Tap on the chat icon to activate the service. Alternatively, you can send an email with your query to the official email address. Don’t expect an instant response when using this option.
Players at Heavy Chips will find a wide array of safe and reliable payment options. The minimum deposit amount stands at €10 and you can fund your account with ecoPayz, Interac e-Transfer, AstroPay, PaysafeCard, Neosurf, VISA, MasterCard, Neteller, Skrill, Zimpler, EPS, etc. The casino doesn’t charge any fees on deposits and you can expect instant account funding.
For your withdrawals, you must make sure you have a minimum of €25 to request a cashout. You can then choose from some of the deposit options to withdraw your winnings even though they are slightly limited. Furthermore, the availability of some of these payment options will depend on your geographical location.
In terms of fees and limits, the casino won’t charge you for withdrawals, however, withdrawing via SEPA banks will attract a €4 fee while international bank transfers will attract €50. The casino sets €10,000 as the maximum withdrawal per month.
Heavy Chips joins a long list of online casinos licensed and regulated by the MGA license. This is one of the most reputable iGaming licenses and tells volumes about the site's trustworthiness. In terms of security, your banking and personal details reside within a website fortified by several security measures including 256-bit SSL encryption, Norton, and certified by TRUSTe.
The casino game catalog also goes through rigorous fairness and randomness audit tests by iTech Labs, a renowned independent audit company.
Heavy Chips deserves your time mainly because of the game collection, the welcome bonus, and the string of promotions available after becoming a member. That’s not all! The operator also excels in the mobile gaming department, especially with the native downloadable Android app.
Having said that, the casino needs to make some changes in the customer support section. Having a 24/7 service is always welcomed. The wagering requirements on some of the bonuses are also on the higher side.