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Jackpot.com

Jackpot.com Casino Review

Jackpot.

Our rating
Game Selection
Bonuses
Usability
Customer Support
Payment Methods
Security & Licensing
Pros & Cons
Great customer support
Limited customer support hours
Impressive live casino section
No cryptocurrency supported
Licensed and regulated casino
Low max withdrawal limits
Safe payment solutions
Generous welcome bonus

Bonuses

Jackpot.com Welcome Offer

Jackpot.com may have a welcome offer waiting in store for some newcomers that join the site. The availability of the offer will mainly come down to the common country of residency factor. But also the general availability of Jackpot.com bonus offers on the site. Real-money Jackpots are the key driving force behind the site, but there will likely be opportunities to claim bonuses from time to time.

Deposit bonuses and spins may be something that becomes available. A Jackpot.com no deposit bonus is also an offer that could be promoted. In fact, GoodLuckMate has also been known to provide exclusive welcome bonuses in the past. Again, these could be anything from spins to deposit bonuses and perhaps even no-wager spins.

Claiming bonuses will be just like any other casino, so expect minimum deposits, terms and conditions, and other bonus rules to be in place. We’ll cover those key details shortly, but there is one last thing before we do. You are not likely to need Jackpot.com bonus codes to claim the offers as and when they become available.

Welcome Bonus Terms

Understanding the terms and conditions is an important part of the process for anyone looking to claim a casino bonus. Knowing what to expect puts you in a good position to make the most of the offer. Some of the key elements to any bonus are the deposit limits and wagering requirements. It’s also useful to know what payout rules are linked to bonuses like Jackpot.com bonus spins. So, you can expect to find fair deposit limits at a site such as this. The wagering requirements should also be not too far from the average.

Occasionally, spins are wager-free, which is a positive sign for slots fans at Jackpot.com. The bonus expiry has been known to be a little short on some offers, but again, this may change from promotion to promotion. You should be able to expect at least a week to use most bonuses, though. Lastly, this is a site that does not tend to use codes. So, similar to the welcome offer, it’s not likely that you will need to enter Jackpot.com promo codes.

Jackpot.com Promotions

Members at Jackpot.com may not find much in the way of casino bonus offers on the site. We found that most offers are linked to the Jackpots and not so much the casino games. However, this may change, and you could find bonuses available to claim.

We suggest you keep in touch via the newsletter if you want to get the latest promotion news straight to your inbox. In doing this, you may also find the occasional Jackpot.com voucher code to claim exclusive offers.

Game Selection

All of the Jackpot.com games are displayed and accessible straight off the homepage with the jackpots, casino jackpots, slots, live casino, and scratchcards all available as you scroll down.

The main jackpot lotteries are supplied and managed by the various countries across the world, but in the virtual world then we can see some of the top iGaming suppliers from Playtech to Microgaming and Quickspin.

In the casino section, we managed to find more than 600 releases, which is quite impressive given the fact that this is mainly an online lottery site.

Online Slot Games

The list of slot games available at the site comes as quite a surprise when you consider that the casino section is clearly a side project and not the overall revenue maker for the company.

The lobby menu is simply given the “Slots” label and so not a lot can be taken from the types of slots available. You will need to scroll through and find the games that you want to play. You can sort the collection via popularity, release date and alphabetically, which does help if you know what you are looking for.

To give you a taster of the slots available then we should confirm that there is a good mix of suppliers and this brings a lot of variety in terms of the bonus features and themes available to play. Playtech, Microgaming, Pragmatic Play, and Play’n GO can all be found with games listed at the top of the Popularity list. An excellent sign of high-quality gaming.

RNG Table Games

The collection of RNG table games is a lot more limited in terms of both variety and the number of titles available to play (about 15 table games in total). Playtech leads the way with the most games available here. At least you know that you will enjoy the games because these are all tried and tested and have been around for many years.

One or two other studios have been included with G.Games and Play’n GO both supplying a handful of games between them.

As for your options then you can choose between blackjack, roulette, baccarat, casino hold’em, three-card brag, and Caribbean stud poker. It is nice to have the option but you are going to find so much more entertainment from the live casino section of the site, which we will explain in detail later on.

Jackpots at Jackpot.com

At Jackpots.com, you can of course enjoy the progressive jackpots any time that you like. Select the Casino tab in the main menu and then the Progressive Jackpot in the sub-menu to bring up an impressive lineup of game titles.

In total, there are just below 50 jackpot slots available on the site, all powered by Playtech. Some of these come with massive multi-million prizes. We must mention the Age of the Gods series alongside the ever-popular Gladiator Jackpot and the Jackpot Giant slot.

Lotteries

Jackpots and lotteries are the heart and soul of the website and the collection is a lot more varied than you will see at nearly any other site with casino games included.

First up are the global jackpot lotteries that are played out in all the major countries of the world from the Euro Millions to the US Powerball and the UK Lotto. These are the type of jackpots that you often read about but very rarely do you ever get to play them.

Jackpot.com makes every one of these jackpots accessible by taking the geographical issues away and leaving you with a very simple task of picking the numbers. 

Take a player in the UK, for example, she can openly play the UK Lotto whenever she wants but through this site, she can also play a ticket on the India Lotto from the comfort of her own. It is all completely legal and the company behind the website, LottoMatrix Operations Limited, will deal with all the payments.

If our lucky lady wins money in the India Lotto then she will receive the winnings in her UK account. This goes for all the jackpots available to play on the site, and it basically means that you can play for millions in prizes every month.

Live Casino Games

We mentioned the live casino earlier and this is where you will want to head to if you are after some table game entertainment. Over 50 live dealer options are provided by software providers such as Playtec.

So, there is a real sense of variety as you scroll down through the games. You can use the filtering or search options to help you find the right live dealer table and many of the games highlight the stake limits and/or the number of players currently playing which gives you a quick snapshot of what to expect.

Many of the live casino games are based around blackjack and roulette with various formats of each game available to suit all budgets. Other noteworthy games include casino hold’em, baccarat, live poker, live games, hi-lo, and the relaxed entertainment of the spin a win game. We especially liked The Money Drop Live from Playtech though.

A few more suppliers would have made this collection of live casino games even more entertaining, but as it stands we feel that most players will enjoy their time at the tables here. If we revert back to our comment earlier then it still rings true, in so much that you will get a much better experience here in the live casino than with the small collection of generic table games.

Jackpot.com Games

Game selection at Jackpot.com

Usability

The website is basic, to say the least, but if we take into consideration the nature of the site and the games on offer, then the basic design works in favor of the site.

The homepage is a simple layout with all the jackpots and casino games available to scroll through. The top menu also gives you an instant connection to the main pages of the site, so you can either pick your lucky numbers or enter the casino lobby for some instant gaming entertainment.

The theme of the site is also kept simple which again works well. There is no mascot or clever branding required. The main attractions are the jackpots and the huge prizes available to win, and there is no need for any clever design tricks in our eyes. The white and black is as simple as it comes, but it works.

The filtering options in the casino lobby could include the different software providers as an extra level of detail. The lobby menu itself could also benefit from extra tabs that define the slots category, such as video slots and classic slots at the very least. The game images give you enough detail to find out a little more about them such as the software provider and whether the game is new or not.

In terms of finding official information then the footer holds almost all the details that you could possibly want, all except the banking though. Strangely, you have to search the FAQs and then click through to the banking page which is hidden away from sight.

Mobile Casino

Mobile accessibility at Jackpot.com can be ticked off with a well-designed layout that stems from the basic design that we spoke about earlier. It is a basic design, yes, but it becomes such an easy site to navigate on the small screen.

You can quickly search the jackpots or the casino games quite easily from your smartphone or tablet device, and even picking the numbers for the jackpots is a simple process that makes the most of touchscreen controls and the limited screen space.

As for the games themselves then a smooth Jackpot.com mobile casino experience is a formality when you have the likes of Playtech, Microgaming, and Play’n GO supplying the games. All the latest releases will be designed with mobiles at the forefront of the designers minds, and most of the back catalog of games have already been optimized for mobile gaming anyway.

The same can be said for the live casino with an experience that is just as enjoyable on your small screen as it is on your desktop. Just ensure you have a strong Wi-Fi connection or enough data to stream the live HD casino action.

Jackpot Mobile

Screenshots
Jackpot.com screenshot
Jackpot.com screenshot
Jackpot.com screenshot
Jackpot.com screenshot
Jackpot.com screenshot

Customer Support

The customer support provided by Jackpot.com will put all minds at ease because contacting the team is a breeze. The onsite FAQ holds a lot of information across many different areas of the site which is always a welcome sight. The full list of contact options is also impressive with multiple channels to suit all types of players and account issues.

These are the main categories in the Jackpot.com FAQ:

  • Lotto Betting
  • Subscriptions
  • Results and Notifications
  • Registration
  • Login
  • My Account
  • Winnings
  • Payment Methods
  • Deposits
  • Withdrawals
  • Scams
  • Technical Issues

The Jackpot.com customer support team is available via their live chat feature from 11:00 CET to 23:00 CET, and so it is not a full 24/7 service. However, the email channel is readily available and the team promises to reply within 24 hours. A telephone number is also available with opening hours of 11:00 CET to 22:00 CET.

Lastly, an option that we rarely see being made available to players is the Facebook Messenger chatbox. We can’t guarantee instant replies but at least you have another option if all others are unavailable for one reason or another.

Jackpot Support

Payment Methods

Depositing money into your Jackpot.com account is a simple process. The number of methods for depositing includes all that you could possibly need. Although not every option will be available at every country location, the vast list of options almost guarantees a method that will suit your preferences.

Choose from options such as Visa, Neteller, and Skrill to name just a few. Furthermore, the deposit transactions are instant and there are no fees being added either.

We had to contact customer support to find out the details on the deposit limits and the minimum is dependent on the payment method. It can range from €1 up to €10 per transaction, with most methods allowing just €1 and this is thanks to the lottery ticket aspect of the site.

Withdrawals are just as straightforward and the banking page gives you a bit more detail to help you make the right choice, although all current withdrawal options provide the same limits across the board. The minimum and maximum withdrawal limits are €1 and €1,000 respectively, there are no fees included and processing the transaction will take the team between one to three working days.

E-wallets will usually be the quickest option and bank cards like Visa and Mastercard will take the longest. We also should advise that the rules for withdrawing jackpot prizes will be different from the standard limits mentioned above.

Verifying Your Jackpot.com Account

Verifying your account is a necessary procedure to ensure that you are of the right age and that you are who you say you are. It is normally a straightforward task as long as you have the relevant documents to hand.

The main Know Your Customer process requires copies of documents such as a passport, driving license, or an identity card to prove your official identity. Further bank statements and/or utility bills are required to prove your address and that the payment methods are linked to you and the details in your registered account. 

The terms and conditions explain the finer details of the verification process and there is a link to where you can upload your documents. We, therefore, suggest a quick chat with the friendly support team to find out which documents are required and where you need to send them to. This way you can ensure that the whole process goes as smoothly as possible and you can then concentrate on buying jackpot tickets and playing casino games without any further delay.

Security

The Jackpot.com website is run by the Lottomatrix Operations Limited company and they are registered on the island of Malta. The betting and gaming licenses acquired so far include one from the MGA and another from the UKGC, which are two of the most sought after licenses in the business. Plus, for Swedish players, the site is also approved by the Swedish Gambling Authority - Spelinspektionen.

Trust, security, fair gaming, and in this case, honest payments when jackpots have been won can all be expected. The storage of sensitive data can also be assured as this is a particularly strong point for both of the official regulators mentioned above.

A SSL certificate from GoDaddy provides the overall site and data transfer protection, and all payment transactions are compliant with PCI DSS, which stands for Payment Card Industry Data Security Standard.

You will have a heightened sense of doubt when you are dealing with a website that pays out millions of euros if you win. You obviously want to be 100% certain that the company behind the website will honor the win and pay you the prize no matter how big or small. The UKGC, MGA, and MGA licenses should put any doubts in your mind at ease, and we can assure you that this is a reputable company and website that you can trust.

Final Verdict

Jackpot.com is not your ordinary casino website. The central focus of the site is not even the casino lobby, but rather the numerous jackpot lottery prizes available to you from around the world. From the US Powerball to the Euro Millions to the UK and India Lotto jackpots, you can play all of them right from the comfort of your own home. The issue of location is no longer a worry and this alone is a huge incentive for players to sign up and play.

The additional casino games, slots, and live casino is seen to many as an add-on, but in fact, the quality of the lobby, on the whole, is enough to attract the online casino crowds.

Many of the top online game providers are on board and so that means you can play a few spins or hands of blackjack while you wait for jackpot numbers to be called out from the many lotteries from around the world.

There are some major downsides to the site, though, and these include the complete lack of promotions. Luckily, our readers have access to an exclusive welcome bonus that grants them a no wager bonus on their first deposit. Still, it seems that there aren't too many perks afterwards.

So, with that in mind, you should really only be looking into the Jackpot.com site if your aim is to play some of the world’s biggest jackpots and lotteries. If you have some spare time then there are casino games to enjoy, but we can imagine that most people will be interested in finding out the winning numbers more than anything else.

Jackpot.com Casino

What to expect
  • Access to all the big jackpots across the world
  • Casino games and slots
  • Live casino and the live dealer experience
  • Instant play scratchcard games
  • Excellent customer support
Nerijus Grenda
Nerijus Grenda
Published: 05 Apr 2020
Updated: 04 Sep 2023
Nerijus Grenda is a prolific contributor to the GoodLuckMate site. With a deep understanding of the online casino industry, gained from his own experience as an avid player, he offers valuable insights on what sets the best casinos apart from the rest. As a writer, Nerijus shares his expertise through expert analysis and thoughtful commentary on various topics related to online gambling, including casino reviews, game guides and industry trends.
Steven Ford This article has been Quality Assured by Steven Ford
Casino details
Website:
https://www.jackpot.com
Languages:
English · Spanish · Swedish · Russian +3
Countries:
Algeria · Andorra · Angola · Antigua and Barbuda+108
License:
Malta Gaming Authority · Swedish Gambling Authority · UK Gambling Commission
Company:
Lottomatrix Operations Ltd.
Providers:
Playtech · Play'n GO · Microgaming · Inspired Gaming +12
Game categories

1 player reviews

plyr5

There are slot games from the best providers in the industry here and I can confirm that fact because they surprise me with a new list every day.

They've hidden away the banking options page and that's because they don't want their newbies to know they have payment methods that allow low deposits. They don't have any welcome bonus so I started to dry when I joined this place.

ReviewsShare your experience with Jackpot.com
Leave your feedback
Q: 

How many games does Jackpot.com have?

A: The number of games available at Jackpot.com is increasing all the time, but at the time of writing this Jackpot.com review, we counted more than 600 games. The game category you’ll find the largest selection of games in is the Slots category.
Q: 

Does Jackpot.com have an FAQ?

A: Yes, Jackpot.com has an FAQ page, and there you’ll find answers to all the questions players frequently have at Jackpot.com. If you can’t find answers to your questions on that page, simply contact their support department.
Q: 

Does Jackpot.com have a gambling license?

A: Yes, Jackpot.com does have a gambling license, but which one you will be playing under, and if this is considered a valid license, depends on your country of residence. When you go to their website you should scroll down to the bottom of the site, and there you’ll see the license information from players in your country.
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