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JoyCasino

JoyCasino

8.5Our score

Top Games and Sportsbook Offered

Not accepting players from: Virginia - United States

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JoyCasino Details

Choose the right casino

Languages:
English, German, Spanish, Arabic, Bulgarian, Czech, Finnish, Italian, Japanese, Norwegian, Polish, Portuguese, Romanian, Russian
Restricted countries and regions
Available countries
Casino type:
Live chat:
Yes
Withdrawal methods:
SkrillBitcoinMasterCard View more  EcoPayz, LiqPay, QIWI, Yandex Money
Withdrawal Times:
Withdrawal timeframe e-wallets: 0-8 hours
Withdrawal timeframe credit/debit cards: 0-8 hours
Withdrawal timeframe bank transfers: Not offered
Withdrawal timeframe cheques: Not offered

Pros

  • Huge selection of top games
  • An adaptive welcome bonus
  • Sportsbook available too
  • Excellent site design
  • Accepts cryptocurrencies

Cons

  • No FAQ page
  • No mobile apps

Many players love to register at an online casino that features a unique design and plenty of options. Well, here, we might have found an engaging, young, and well-respected brand that has it all: beautiful and non-traditional looks, a lot of interesting features, and an attractive bonus package for new customers. And to get the facts out of the way first, we can tell you that Joy Casino was established in 2014, and it is owned and operated by Pomadorro N.V., a company that operates under the license of the Government of Curacao. But about those features…Players at Joy Casino can expect to get an all-inclusive deal, with a welcome offer that adapts to your budget. This brand operates an excellent online casino and a solid sportsbook site, so let’s get into the details to see if these excellent first impressions carry across to each area…

JoyCasino review

What to expect at JoyCasino:

  • Huge selection of top games
  • An adaptive welcome bonus
  • Sportsbook available too
  • Excellent site design
  • Accepts cryptocurrencies

Table of Contents

Game Selection

As soon as you land on the Joy Casino homepage, you will know that things are done a little differently here. But this is not a complaint, as we loved the site’s design and layout – it’s almost steampunk! Also, keeping in mind that Joy Casino is partnered with many quality game providers, like Evolution, NetEnt, Pragmatic Play, Yggdrasil, Play’n GO, and 1x2 Gaming, among others, you will be dazzled by the number and diversity of the casino games offered. On top of that, there is a live casino lobby and a separate section for sports betting fans. Awesome!

Slots and table games

The casino displays some of the popular or new games on the main page, but once you enter the slot games category, you will see that game selection is even greater than you expected. There are two separate filters in the slots section: provider and by volatility. The volatility filter is something that you won’t often find at other sites, and we just loved it for finding new titles.

As we already said, the selection of slot games is excellent. Still, we would like to recommend you to try some exciting slot titles, such as The Wild Machine, Gunslinger, Jammin’ Jars, Dia de Los Muertos and Mermaids Millions. Also, all the games have the option of playing in “practice” mode, which is the demo version, for players to try out the games before wagering real money.

If slots aren’t your thing, you can find a lot of other Joy Casino games to choose from. The table games section has no less than 68 titles, and the portfolio covers all of the most popular ones. So, if you prefer to play roulette or blackjack, Joy casino has you covered with several versions of these popular games, such as European, French, American, La Partage, and VIP roulette, as well as single deck, multi-hand, or 3D blackjack. Also, there are a couple of baccarat and video poker titles and more novelty casino games such as Virtual Legends and Joker Poker. 

On top of that, there is a separate section of the casino called “other games”, where players can find several scratch card games and other unique skill-based games, which is pretty cool!.  

Jackpots at Joy Casino

There are 59 jackpot games overall at Joy Casino and among them are some of the most popular titles of all time, such as Microgaming’s Mega Moolah, Mega Moolah Isis, and Major Millions. All of those titles are well known for their mega jackpots reaching into the millions, so if you like to dream big and play jackpot games, the selection at Joy Casino will not disappoint. The only downside is that the current jackpot totals are not displayed along with the game tiles, so you have to physically open a game to see what’s about to drop and what’s just been won.

Live Casino games

Playing at a live casino is a unique experience. As soon as you enter the virtual gambling club at Joy Casino, you will see a vast number of different tables and game types. We found this section to be simply superb, as it is easy to navigate (like the rest of the site), and games are fun to play. The live casino platform is supported by some of the most popular game providers, offering the customers a premium selection of tables with friendly and professional croupiers.

Within the live casino section at Joy Casino, you can play numerous variants of roulette (14 in total), blackjack (47), poker (4), and baccarat (23), and you also can enjoy the live versions of game shows (9), such as Mega Ball, Dream Catcher, and Monopoly. You can’t choose your favorite game from the main menu or find any filters, but as soon as you enter any room, you will see filters by game type (Top Games, Roulette, Blackjack, Baccarat, Poker, Game Shows).  

We have to admit that Joy Casino has one superb live casino gambling platform, from the likes of Evolution and Paytech, among others. Overall, then, if live casino games are where you would like to spend most of your time at an online casino, you will be hard-pressed to find a better and more packed-to-the-rafters platform on the market at the moment. It’s great!

Sportsbook and betting

Betting on sports is a favorite pastime of millions of people worldwide, and many all-in-one gambling platforms allow their customers to enjoy both casino games and sports betting in one place. Joy Casino is one of those operators, so let’s look at what the sports section has to offer. 

We weren’t disappointed by what we found. At the sportsbook, players can find more than 30 different sports to bet on at any given time. There are all of the popular events, such as US sports, soccer, basketball, and tennis, but players can also place wagers on some niche events like MMA, darts, table tennis, snooker, and biathlon. On top of that, eSports fans can find many popular tournaments and events at the site, as their eSports market is nicely developed.

One thing that we didn’t like is the layout of the sportsbook, as it is untraditional. All sports are listed at the top of the screen, and those players who are used to the typical left-hand side layout will find this design choice pretty strange at first. This is not the only time the sportsbook failed to impress us. The number of available leagues and games is somewhat limited, too, and if you prefer to bet on more obscure leagues, this sportsbook will not satisfy your needs.

Placing a wager is relatively simple, however, and once you decide which games you want to play, your selections will automatically appear on the right side of the screen. There is a nice feature for those players who prefer to play multiple selections, as the sportsbook allows you to play system bets and calculate potential winnings in a matter of seconds. Finally, when it comes to the odds and betting margins, we found that the former is just about satisfactory at Joy Casino, and the latter is somewhat fair.

Live odds

There is a separate section for players who prefer to bet in-play, but the live betting platform here is rather basic compared to the industry leaders in the live betting segment. The selection of games available for live betting is solid, and every single game comes with statistics that are updated during the game. Still, we couldn’t find an option to watch the live streams on the platform. Also, despite the platform running smoothly, it feels strange navigating through the games and markets, and we think that this platform needs to be upgraded in the future.

JoyCasino welcome offer

If you prefer to get a generous deposit bonus when signing up at a new online casino, then Joy Casino might be a perfect solution for you. This online operator offers several different options when it comes to the welcome bonus. Which Joy Casino bonus will be activated depends on the player's choice, or to be more precise, on the amount of the money put down as a first deposit.

There are three possible solutions for new customers: Deposit up to €49 and receive 200% up to €50 matched bonus; deposit from €50 to €499 and receive 150% up to €300 matched bonus; and, finally, if you deposit €500 or more, you will receive a 100% up to €2,000 matched bonus.

As you can probably already tell, then, this welcome bonus offer looks rather attractive, and we think you’ll find it exciting. It is important to mention that this welcome bonus is identical for both online casino and sportsbook users and that there is no need to enter a Joy Casino bonus code.

Bonus terms and wagering requirement

The three options given by Joy Casino have similar but still slightly different wagering requirements. So, if you decide to take a 200% up to €50 matched bonus, you will need to roll over the deposited amount plus the bonus amount 25 times before you will be able to withdraw any potential winnings. Additionally, a maximum bonus withdrawal is set by the casino at 10x the amount of bonus money claimed. 

Players who decide to take the 150% up to €300 matched bonus option will need to fulfill the same wagering requirements (25 times deposited amount plus bonus money). The maximum amount that can be won is also limited to 10x bonus money.

For the high rollers who deposit more than €500 and select the 100% up to €2,000 bonus offer, there are higher wagering requirements attached. Those players will need to play through the deposited and bonus amount 30 times before those funds become available to be transferred into a real money account.

Whatever version of the bonus you choose, you will have specific rules that you will have to fulfill, such as the maximum amount of the bonus you can get, the maximum amount of money you can win, and the time frame to finish all the wagering requirements, so it’s well worth reviewing the full terms and conditions laid out on the site to make sure you don’t miss anything.

Virginia - United States JoyCasino bonuses

Enjoy gambling in moderation – only play with money you can afford to lose
Type
Amount
Wagering Requirement
Claim

Welcome Packages

Up to €2000
25x (d+b) or 30x (d+b)
-

Reload Bonuses

200 Free Spins
30x
-
Type

Welcome Packages

Amount
Up to €2000
Wagering Requirement
25x (d+b) or 30x (d+b)
Type

Reload Bonuses

Amount
200 Free Spins
Wagering Requirement
30x

Choose your bonus to read the full bonus T&Cs
18+ Play Responsibly

Promotions and bonuses

Talking about other promotions at Joy Casino, we found (at the time of writing) two more sweet deals for players. Both of these promotions are interesting and worth taking advantage of them, in our opinion. First, you will see that if you deposit more than €20 upon registration, you can activate a promotion in which you will get 200 Joy Casino free spins in the Pink Elephants slot game. You will get 20 free spins every day after the first activation, and each spin is worth €0.01. If you manage to earn some money from these free spins, you will need to rollover those winnings 20 times before those funds become eligible to be withdrawn from your account.  

The second promotion is associated with the sportsbook part of the site, where every new customer that deposits more than €20 gets a free bet to the tune of €10. This free bet money can’t be split, so players can only use it on single selections. Potential winnings from the free bet selection must be wagered 20 times before they become available in your cash account.

On top of that, users that regularly play at Joy Casino can participate in numerous daily, weekly, and monthly tournaments, as well as other exciting competitions arranged by the operator. 

For example, after the first deposit, customers get several reload bonuses on every additional deposit, up to the fifth deposit. Overall, then, we feel that Joy Casino promotions are definitely worth your time, and you should seriously think about them if you decide to go with this brand.

Usability

The desktop platform of Joy Casino can’t be described in one word. It is unconventional and fresh, yet beautiful and user-friendly. As soon as you land on the home page, you will see a combination of modern and traditional design, and the entire website looks like something from a steampunk Western Saloon in a TV show like Westworld. Nevertheless, whether you like the design or not isn’t as important as the fact that the website is so easy to use – even novice casino players should have no problems navigating it almost straight away.

You will find your user settings menu, balance, tabs for deposits, promotions, and the button to choose the website’s preferred language on the top bar. The casino is translated into no less than 15 languages, making it very accessible around the world. All the main gaming categories are neatly organized at the top part of the screen, where with one click, you can switch from the traditional online casino part of the site to the live casino or sportsbook areas.

At the main casino, you need to scroll down a bit, and there in the center of the screen, you will find shortcuts to the separate game categories (Top Games, New Games, Slots, Megaways, Live Dealers, Jackpot, Table Games, Other Games, Favorite and Game Search Bar). The search feature is basic, as you may search games only by title. This is a bit strange for those who are used to the more detailed search features at some other online casinos.       

Mobile casino

When it comes to mobile gaming options, Joy Casino offers its clients a browser-based solution that can be used on Android and iOS mobile devices. Their mobile version of the site can be accessed by all popular mobile browsers nowadays, and to use it, you merely need to enter the casino's web address into your mobile browser. The Joy Casino mobile version looks exactly like the desktop version (with some things moved due to space), and it’s also pretty easy to use. 

Customers can access all of the different website areas and play most of their favorite casino games via the mobile version with no problems. On top of that, while we tested the mobile version of the website, we didn’t find any issues or problems when we made a deposit, claimed our bonus, or contacted customer support. Overall, despite the lack of separate mobile apps for Apple and Android mobile devices, mobile gaming at Joy Casino is a pleasing experience.

JoyCasino Help and Support

Regarding customer support, we are always quite detailed in our reviews, as we think that premium online casinos must have premium customer support. Joy Casino didn't disappoint us, as they have a responsive and educated customer support team that is always at the player's disposal. You can contact the customer support team via email, phone, or live chat, and the great thing is that someone will always be around 24/7.

Using live chat is the quickest way to resolve your potential problem, and every time we contacted them, they responded within a couple of minutes. Strangely, there is no FAQ page on the site, which means that players have no other option than to contact customer support when they have some problem, and so it is the only thing that we can criticize in this segment.

Deposits and Withdrawals

When it comes to the payment methods, Joy Casino players have enough quality methods to choose from, as you can make your deposits with no less than an impressive 25 methods. You can deposit using credit cards (such as Visa or MasterCard), prepaid cards (like Paysafecard), e-wallets (Skrill, Neteller), and with some less popular methods such as Qiwi, ecoPayz, Trustly, Liqpay, Rapid Transfer, Przelewy24,  GiroPay, and Sofort. Also, this operator accepts cryptocurrencies, so you can deposit using some of the most popular virtual currencies like Bitcoin, Litecoin, and Ethereum.

The minimum deposit amounts vary from €5 to €10, and the maximum amounts depend on the preferred payment method. The highest deposit limits apply to cryptocurrencies, and if you prefer traditional Fiat currencies, then the highest limits apply to Skrill, Neteller, and Giropay.

When it comes to withdrawals, the selection of available methods is a bit shorter, but still, you can withdraw your funds with Skrill, Neteller, and several other methods.

Verifying your Joy Casino account

Nowadays the verification process is something that players at more or less every online casino need to do before being able to withdraw. Joy Casino also asks its players to complete the verification procedure no later than before the first withdrawal. So, upon registration, by agreeing to the Terms and Conditions, the players authorize the operator to ask for proof of identity at any time. The verification process is similar to other online operators, as you need to submit proof of identity (official ID card with picture) and proof of residence. Sometimes, the operator may ask for additional documents, like bank statements. If any changes occur, the player is obligated to make changes in his account and deliver the evidence of the change.

If any information that the player provides to the operator is untrue or misleading, the operator reserves the right to suspend or terminate the account, so don’t rush through this bit.

Security and Licensing

Joy Casino operates under the license of the Government of Curacao, and the company that owns and operates the website is located in that country. The Curacao license is considered one of the better licenses, especially for brands offering cryptocurrency payments, so players should be treated fairly and know that all games are regularly tested for their randomness.

If your biggest fear is disclosing your personal data online in case it is stolen, then you can relax, as Joy Casino uses state of the art SSL protection with modern encryption algorithms, so all players’ personal and financial data is safe and secured on external servers.

Conclusion of JoyCasino review

Without any doubt, Joy Casino is one of the most attractive all-in-one operators that has entered the online gambling scene in recent years. This online casino is the perfect place for recreational players that like to mix online casino and sports betting, and it can be an exciting option for those who prefer to take on several excellent bonuses. Overall, it is hard to look for negative things when there are so many positive features at this exciting young brand.

Overall, then, we are optimistic that Joy Casino will continue to go from strength to strength. We already think that this operator is a trustworthy all-in-one site and recommend our readers register there and take an excellent welcome package for new customers.

Pros

  • Huge selection of top games
  • An adaptive welcome bonus
  • Sportsbook available too
  • Excellent site design
  • Accepts cryptocurrencies

Cons

  • No FAQ page
  • No mobile apps

Screenshots

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