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Lucks

Lucks Casino

7.5Our score

No Deposit Bonus Available

Not accepting players from: Virginia - United States

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Lucks Casino Details

Choose the right casino

Restricted countries and regions
Available countries
iGaming Company:
Live chat:
Yes
Withdrawal methods:
SkrillMaestroMasterCardBank transfer View more  Trustly, PayPal, EcoPayz, Euteller, WebMoney
Withdrawal Times:
Withdrawal timeframe e-wallets: 24 hours
Withdrawal timeframe credit/debit cards: 6 days
Withdrawal timeframe bank transfers: 4-10 days
Withdrawal timeframe cheques: 5-28 days

Pros

  • Available on desktop and mobile
  • Secured with SSL and PCI SSC compliant
  • Live chat support available
  • Regular promotions including deposit bonuses, free spins, etc.
  • Good variety of casino games

Cons

  • Limited live chat hours
  • Limited monthly withdrawal amounts

Lucks Casino is a product of ProgressPlay Limited Casinos started in 2012, which is also behind other online casinos in the industry as the layout gives it up. The operator offers players an option to play on multiple devices including smartphones and tablets. An extensive catalog of games is available with categories such as table games, video poker, and slots from Microgaming and other software developers.

Lucks Casino review

What to expect at Lucks:

  • Licensed by UKGC and MGA
  • Top slots from various software providers
  • Live dealer casino available
  • No-deposit bonus for new players
  • Various payment options available

Table of Contents

Game Selection

Bonuses and promotions are in plenty to make sure you have a chance to explore as many games as possible. For the loyal patrons, Lucks Casino comes with a VIP program, featuring various benefits. 

Casino, Live Casino & Jackpots

Lucks Casino features over 350 different games. It’s a low number by any standards but you can bet you will find the most popular game categories such as slots, table & card games as well as jackpot games from leading gaming studios in the industry. 

Slots and table games

Lucks Casino hosts numerous Microgaming slots but it also sources other titles from other leading software developers including NextGen Gaming and NetEnt. That’s the total number of gaming studios involved in this casino but that doesn’t mean you will lack for anything. The slot games on offer come in various categories including 3D slots, video slots, and classics as well, featuring multiple themes. 

It’s not all about slots. The casino also caters to table and card games with a variety of popular games to keep you entertained. Roulette, blackjack, and baccarat fans will be happy with the variants available. For card game enthusiasts, the operator offers a rather limited poker game selection comprising Double Bonus Poker, Deuces Wild, Aces and Eights, etc. Unfortunately, fans of specialty games such as bingo and scratch cards will have to look elsewhere for this kind of entertainment. 

Jackpots at Lucks Casino

It’s not the most appealing progressive jackpot selection, but you have a chance to bag six or seven-figure jackpot prizes in the Lucks Casino’s progressive jackpot section. At the time of writing this review, the operator had 7 progressive jackpot titles with some popular titles on the list as well. Some of them include Cash Splash 5 Reel, Thunderstruck II, and Divine Fortune. 

Live Casino games

Players who love the feeling of gambling in a land-based casino can do so thanks to the live casino section offered in Lucks Casino. The casino offers multiple live casino games from some of the best software developers in this category including NetEnt and Microgaming. 

Apart from the casino games on offer, the live casino section would not be complete without the attractive professional dealers ready to take you through the game. That’s not all! For an immersive live casino experience, the casino streams the action live and in HD from land-based casinos. During gameplay or as you wait for a slot at a table, you can chat with other online players or with the dealers via the chat function.

Lucks welcome offer

New players on Lucks Casino will receive a generous welcome offer that they can use to explore the casino’s titles. On the first deposit, players will receive a 100% match capped at €200. As soon as you make your first deposit, the casino will credit your account with the bonus amount. Keep in mind, the minimum deposit amount stands at €10 but if that’s too little to fund your gambling activities, you can opt for a higher amount but don’t forget the maximum bonus amount remains €200. 

If you don’t have the minimum deposit amount, the casino has your back with a no-deposit bonus. New players will have the chance to claim €5 as a no-deposit bonus, meaning there’s no need to deposit any amount to claim the bonus. All you need to do is register as a member and claim the bonus. 

Bonus terms and wagering requirement

As always, there’s a caveat to receiving the welcome bonus amount. In this case, new players on Lucks Casino will have to satisfy the 50x wagering requirement set on the bonus amount, which is rather high compared to its competitors. Nevertheless, you will have the chance to bag wins as you meet this requirement. Contributions to the wagering requirements will vary from one game to another.

Moreover, deposits made via Skrill will not be eligible for the welcome bonus. As far as the maximum withdrawal limit goes, the casino sets this at 3 times the bonus amount. Finally, you will have up to 30 days from when you claim the bonus to utilize it.

Virginia - United States Lucks bonuses

Enjoy gambling in moderation – only play with money you can afford to lose
Type
Amount
Wagering Requirement
Claim

Welcome Packages

Claim up to €400
50x (b)
-

Cashback Bonuses

15% up to £500
No
-

Reload Bonuses

10 Free Spins
50x (b)
-
Type

Welcome Packages

Amount
Claim up to €400
Wagering Requirement
50x (b)
Type

Cashback Bonuses

Amount
15% up to £500
Wagering Requirement
No
Type

Reload Bonuses

Amount
10 Free Spins
Wagering Requirement
50x (b)

Choose your bonus to read the full bonus T&Cs
18+ Play Responsibly

Promotions and bonuses

Lucks Casino rewards loyalty through its VIP Room where you can get great benefits such as extra bonuses, special promotions, a personal account manager, VIP customer support, etc. The operator has 5 VIP levels starting from Bronze that requires zero VIP Points to join to the Diamond level that requires 10,000 points. 

To earn points, you need to wager on the platform and you will receive these points at the rate of €16 per point. As usual, the more you wager, the higher you will climb the VIP ladder. 

Apart from the VIP Room, Lucks Casino offers several bonuses and promotions as well. Look out for the Cashback Weekends where you can claim up to €500 in cashback. Other promotions you can expect include Double Delicious, Midweek Madness, Summer Fun, Wednesday Bonus Boost, Thursday Recharge, and Sunday=Funday.

Usability

Lucks Casino is fully compatible with multiple mobile devices running Android and iOS operating systems. This means you can enjoy your favorite online casino games wherever you go as long as you have access to a stable internet connection. 

Furthermore, the website is built using HTML5 technology, which makes it responsive to all screen devices – tablets or smartphones. Instant play is available, meaning you don’t have to download any software to play games. The casino’s partnership with several leading gaming studios that develop mobile-friendly games is another reason why mobile gambling on this platform is smooth.

Lucks Help and Support

Lucks Casino members can contact customer support using two methods. The first is via a live chat service where support agents can help throughout the week but only during 06:00 and 23:00 GMT. Anything outside these hours and you will have to contend with the email option, which means responses can take up to 24 hours. 

Other than that, the operator includes an FAQ page that you can use to solve most of the basic issues. For this purpose, the casino has several categories for easy navigation. 

These are the main categories in the Lucks Casino FAQ:

  • Registration
  • Verification
  • Accounts
  • Deposits
  • Withdrawals
  • Limits
  • Technical
  • General Questions

Deposits and Withdrawals

Lucks Casino partners with Olorra Management, a transaction services provider, for secure internet transactions on the platform. To deposit funds to your online casino account, the casino has a list of options available starting with credit/debit cards offered by Maestro, MasterCard, and VISA. eWallet fans will have PayPal, Neteller, and Skrill at their disposal. Interac E-transfer, Interac, Zimpler, ecoPayz, Trustly, PaysafeCard, GiroPay, Qiwi, and Bank Transfer are other deposit alternatives available. 

When it comes to withdrawals, you will have fewer options but just enough to make sure you get your hard-earned winnings. In terms of limits, players can withdraw up to €3,000 per week and up to €6,000 per month. Before requesting a withdrawal, note that all requests will have to wait a mandatory 3-day period. On top of this period are individual withdrawal times which vary from option to another. Bank Transfers and card payments take between 4 and 10 working days while eWallets take up to 24 hours.

Security and Licensing

Lucks Casino meets the rigorous standards and tests set by not one but two regulatory authorities – the United Kingdom Gambling Commission and the Malta Gaming Authority. That means the games on the platform undergo frequent independent audits from third parties such as eCOGRA. Therefore, you can be sure of getting fair results in any game you choose. 

When it comes to security, the website uses the latest SSL encryption technology to secure sensitive financial and personal customer information from unauthorized access.

Conclusion of Lucks review

Lucks Casino’s reputation precedes it when it comes to safety and fairness, which is a big plus. The operator also does well in the gaming department as far as categories go, with the popular ones available. This is despite the casino’s low number of titles in the lobby. Bonuses and promotions also get GoodLuckMate’s thumbs-up as do the payment options. 

What we didn’t like, however, was the limited live chat hours available to customers. Patrons who encounter problems past the prescribed hours will not be happy that a solution won’t be forthcoming as soon as they may want. At €6,000 per month, high-rollers will be disappointed by the maximum withdrawal limits set by the casino. Apart from the two downsides, Lucks Casino is a platform worth your time.

Pros

  • Available on desktop and mobile
  • Secured with SSL and PCI SSC compliant
  • Live chat support available
  • Regular promotions including deposit bonuses, free spins, etc.
  • Good variety of casino games

Cons

  • Limited live chat hours
  • Limited monthly withdrawal amounts

Screenshots

Casino - FAQs

  • The number of games available at Lucks is increasing all the time, but at the time of writing this Lucks review, we counted more than 350 games. The game category you’ll find the largest selection of games in is the Slots category.

  • Yes, there is a live casino at Lucks. You’ll be able to play all the popular table games, such as blackjack and roulette, with a live dealer. Go to the casino lobby to see all the available tables. The game providers you’ll find live table games from at Lucks include the likes of NetEnt and Microgaming.

  • The opening hours of the Lucks support is from 06:00 and 23:00 GMT. You’ll be able to reach them through email, live chat, or even phone. Note that the support they offer for different languages may vary, but you can be sure that you’ll always get help in English.

  • According to the terms and conditions, Lucks will process any pending withdrawal within 10 days, but it usually goes much quicker than that. Unless you need to verify some of your account details you can expect your withdrawal to be completed within 4 days. When you’ll receive the transfer then depends on the payment method you used for cashing out.

jaak kal

From
Reviewed on December 10, 2020
The live chat is available, and I love it because it's not only fast, but I get reliable answers no matter how many times I've talked to them. The game collection is good enough for me to stick around due to how varied it is. For instance, the number of live blackjack and baccarat variants available is staggering. The video slots also dont disappoint, featuring everything from 3D ones to ordinary ones. There are plenty of bonuses to enjoy, which I wager will extend my betting session by a lot.
I may be somewhat new to online casinos, but I know enough to spot a scam from a mile away. If you're looking to play here because of the bonuses, the wagering requirements are just stupid. Can you believe I'm expected to wager my bonus winnings 50 times just to withdraw it? It would be nice to see more online casinos feature cryptocurrency as a payment option. The support isn't available 24/7.

DAAN

From
Reviewed on November 03, 2020
Being licensed by both the UKGC and MGA goes a long way in solidifying a casino's worth. I think it works too well, as I've already deposited and started playing. Looks aside, this gambling platform is intuitive, and that's despite the fact that I play on an old Android (the S8). Heck, I play through a browser and it's been a lag-free experience to date. The customer support page is great, even down to the FAQ pages which features plenty of categories. By far though, I love the live chat option because the agents aren't only friendly, they also provide good answers. The ID verification doesn't take too long to be handled (under two days in my case actually).
I don't know about you, but it's impossible for me to wager my bonus winnings 50 times just to withdraw it. The only disappointing thing about the live chat is that they're only available from 06:00 and 23:00 GMT. On the other hand, The VIP levels are some of the craziest I've seen due to the progression system in place.

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