Owned and operated by Mobile Technology Marketing B.V., Lucky31 Casino started its operations in 2012. This is the same brand behind other successful online casinos such as Casino Estrella and Dublin Casino. With such a stellar C.V. you can expect nothing but quality online casino gambling at this operator. Starting with the games on offer, you can choose from popular categories including a live dealer casino section. To help you explore the catalogs are several bonuses and promotions beyond the welcome bonus. On the payout front, the casino ranks among the fastest with 24-hour pending times on all requests. In short, Lucky31 has a lot to offer as you will see in this review.
There are many Lucky31 bonuses, free spins, and other promotions available based on players' country of residence. New players at Lucky31 casino will be able to partake in a welcome bonus, and the offer available for players in your country is listed below.
You won’t lack any type of online casino action when playing in Lucky31. The operator boasts a game catalog going past the 800 mark with frequent additions to the catalog. The portfolio promises to deliver the popular game categories including slots, progressive jackpots, table & card games, not forgetting a live dealer casino section.
Slots and Table Games
Slot fans will find the “Slots” section to be satisfactory and as expected, this game category stocks the greatest number of titles. Microgaming, NetEnt, Betsoft, Visionary iGaming, and Yggdrasil Gaming are some of the gaming studios that make this possible. With such developers in charge of the games, you are guaranteed to find your preferred slot type including classics, video slots, and 3D slots featuring various themes.
The card games available are all from Betsoft while Play’n GO takes charge of the roulette games and once again, you can expect quality gaming from your favorite titles. Hardcore video poker fans will find a range of titles boasting single and multi-hands with bets starting from as low as €1 to €50 per hand.
Jackpots at Lucky31
Lucky31 stocks over 30 progressive slot titles under the “Jackpots” section, and no, it doesn’t source its games from one developer. Microgaming and Betsoft are the developers with the most titles here but other developers such as iSoftBet, NetEnt, Red Tiger Gaming, Yggdrasil, and Pragmatic Play are also represented.
With so many developers in the mix, you can expect to find your favorite global progressives such as Mega Moolah, Mega Joker, Ozwin’s Jackpots, Mega Moolah Isis, and Major Millions among others.
Live Casino Games
Live casino action is in plenty and you will play to your heart’s desire in Lucky31. The operator went for the best live casino software developers in the industry such as Authentic Gaming, Evolution Gaming, NetEnt, and LuckyStreak. This means you can look forward to top-quality titles in this section.
To top it off, the casino streams all games in HD from land-based casinos, and to enhance your live casino gambling experience, professional croupiers will be on hand to keep you company throughout the game. You can even chat with them or with other online players via the real-time chat functionality.
Lucky31 doesn’t offer a downloadable mobile application but the good news for gamblers on-the-go is they can access the platform from their mobile devices. This web platform is optimized for mobile gameplay through the use of HTML5 technology. That means its responsive to multiple screen devices for the best online gambling experience.
The casino uses instant-play technology, which means you don’t need to download any software or game. All you need is a mobile web browser and a stable internet connection to access this interactive casino. As far as the game catalog on the mobile version goes, players can expect more or less the same number, so there will be plenty of action to keep you entertained while on-the-move.
The customer support team at Lucky31 ticks the versatile box with several ways available to reach the team should you need clarification or a solution on any matter. Many gamblers prefer DIY solutions by going through the FAQ page. This operator doesn’t disappoint in this sector with answers to common questions arranged neatly in categories for easy navigation.
These are the main categories in the Lucky31 FAQ:
- Start Playing
- Your documents
- Technical help
- General questions
In addition to the FAQ page, players can contact the support team via the live chat function available on Monday-Friday: 10:00h to 00:00h CET and Saturday-Sunday: 10:00h to 23:00h CET. You can contact the team over email but prepare to wait up to 24 hours for a response.
Players will have plenty of payment options to choose from at Lucky31. It’s not the widest selection compared to other online casinos but the main options are available. Starting with the deposit options, you can choose from Bank Wire Transfer, PaysafeCard, MasterCard, VISA, Neteller, Skrill, Trustly, GiroPay, Sofort, Interac, etc. Tech enthusiasts will be glad to know the casino accepts bitcoin deposits as well.
As expected, the list is shorter when it comes to withdrawal options. Nevertheless, you will still find convenient methods to cash out. The pending time for withdrawals is favorable, capped at 24 hours. However, the time to receive your funds will depend on your preferred cashout method. eWallets and Bitcoin offer almost instant withdrawals. Card and bank payments, on the other hand, take between 2 and 5 business days. With limits, players are limited to €1,000 per day, €5,000 per week, and €20,000 per month.
Players who choose to play in Lucky31 can be at ease knowing the casino is licensed in Curacao by Curacao eGaming and operates in strict adherence to the laws of the jurisdiction.
Fairness and independence are guaranteed when playing your favorite games on the platform courtesy of random number generators that ensure the outcome of every game is arbitrary and honest. Security is also top-notch since the website uses SSL encryption to secure sensitive player information. Moreover, the casino is PCI SSC compliant.
Coming from a brand that owns and operates several successful online casinos, it’s difficult not to give Lucky31 a thumbs up. The operator ticks most of the basic items on the list. A good game selection, safety, a range of bonuses & promotions. We also appreciate that the casino’s website is compatible with mobile devices.
However, even with the applause on its offerings, the casino has a lot of room for improvement, especially when it comes to the live chat which is not available 24/7. The game selection could be bigger as well, considering the operator sources its games from some of the leading gaming studios. Overall, GoodLuckMate can wholeheartedly recommend Lucky31 Casino but the ultimate decision is yours.