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Lucky 31

Lucky 31 Casino

9Our score

Good Promos + VIP Program

Not accepting players from: Virginia - United States

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Lucky 31 Casino Details

Choose the right casino

Restricted countries and regions
Available countries
Casino type:
iGaming Company:
MTM Corp.
Live chat:
Yes
Withdrawal methods:
SkrillMasterCard View more  PaysafeCard
Withdrawal Times:
Withdrawal timeframe e-wallets: 0-24 hours
Withdrawal timeframe credit/debit cards: 2-5 days
Withdrawal timeframe bank transfers: 3-5 days
Withdrawal timeframe cheques: Not offered

Pros

  • Live chat service available
  • Bitcoin accepted
  • Mobile-friendly casino website
  • Live dealer casino available
  • Short pending time on withdrawals

Cons

  • Limited live chat hours
  • Rather low game selection

Owned and operated by MTP Corp. Casinos, Lucky31 Casino started its operations in 2012. This is the same brand behind other successful online casinos such as Casino Estrella and Dublin Casino. With such a stellar C.V. you can expect nothing but quality online casino gambling at this operator.

Lucky 31 Casino review

What to expect at Lucky 31:

  • Home to top software providers
  • Licensed by the Curacao Government
  • Several ongoing bonuses for regular players
  • A balanced game catalog 
  • VIP program for loyal players

Table of Contents

Game Selection

Starting with the games on offer, you can choose from popular categories including a live dealer casino section. To help you explore the catalogs are several bonuses and promotions beyond the welcome bonus. On the payout front, the casino ranks among the fastest with 24-hour pending times on all requests. In short, Lucky31 has a lot to offer as you will see in this review.

Casino, Live Casino & Jackpots 

You won’t lack for any type of online casino action when playing in Lucky31. The operator boasts a game catalog going past the 800 mark with frequent additions to the catalog. The portfolio promises to deliver the popular game categories including slots, progressive jackpots, table & card games, not forgetting a live dealer casino section. 

Slots and table games

Slot fans will find the “Slots” section to be satisfactory and as expected, this game category stocks the greatest number of titles. Microgaming, NetEnt, Betsoft, Visionary iGaming, and Yggdrasil Gaming are some of the gaming studios that make this possible. With such developers in charge of the games, you are guaranteed to find your preferred slot type including classics, video slots, and 3D slots featuring various themes. 

The card games available are all from Betsoft while Play’n GO takes charge of the roulette games and once again, you can expect quality gaming from your favorite titles. Hardcore video poker fans will find a range of titles boasting single and multi-hands with bets starting from as low as €1 to €50 per hand. 

Jackpots at Lucky31

Lucky31 stocks over 30 progressive slot titles under the “Jackpots” section, and no, it doesn’t source its games from one developer. Microgaming and Betsoft are the developers with the most titles here but other developers such as iSoftBet, NetEnt, Red Tiger Gaming, Yggdrasil, and Pragmatic Play are also represented.

With so many developers in the mix, you can expect to find your favorite global progressives such as Mega Moolah, Mega Joker, Ozwin’s Jackpots, Mega Moolah Isis, and Major Millions among others. 

Live Casino games

Live casino action is in plenty and you will play to your heart’s desire in Lucky31. The operator went for the best live casino software developers in the industry such as Authentic Gaming, Evolution Gaming, NetEnt, and LuckyStreak. This means you can look forward to top-quality titles in this section. 

To top it off, the casino streams all games in HD from land-based casinos and to enhance your live casino gambling experience, professional croupiers will be on hand to keep you company throughout the game. You can even chat with them or with other online players via the real-time chat functionality.

Lucky 31 welcome offer

With such an array of games, you will need some kind of boost to kickstart your adventure on the platform. Lucky31 has just what you need and it comes in the form of a welcome bonus. New players on the platform can claim a 131% match up to €150 as a welcome bonus. It’s not that big of a bonus but the flipside of things is it’s accessible to every type of player. Furthermore, the operator decided to spread the offer up to the second deposit. 

On the first deposit, you can claim a 100% match up to €100 while on the second deposit, the percentage and the cash bonus drop to 31% and €50 respectively. For high-rollers, you can deposit as much as you wish to claim the maximum bonus amount if the two caps are below your league. However, don’t forget that you won’t receive more than the prescribed maximum bonus amounts. 

Bonus terms and wagering requirement

Fortunately, the bonus terms aren’t as strict as you would find in other online casinos. Perhaps the biggest challenge will be to meet the 30x wagering requirements set on the deposit plus bonus amount before requesting a withdrawal. 

The minimum deposit amount sits at a fair €10 with the maximum bonus amount capped at €100. Still, on deposits, players who fund their accounts using Skrill and Neteller will not be eligible for the bonus. Finally, the welcome bonus comes with a 30-day validity period from the day you claim it. 

Virginia - United States Lucky 31 bonuses

Enjoy gambling in moderation – only play with money you can afford to lose
Type
Amount
Wagering Requirement
Claim

Welcome Packages

Up to €150
30x (d+b)
-

Reload Bonuses

25% up to €150
35x (d+b)
-
Type

Welcome Packages

Amount
Up to €150
Wagering Requirement
30x (d+b)
Type

Reload Bonuses

Amount
25% up to €150
Wagering Requirement
35x (d+b)

Choose your bonus to read the full bonus T&Cs
18+ Play Responsibly

Promotions and bonuses

Other than the welcome bonus, players can expect several other promotions to keep your bankroll padded. For instance, you can get up to 100 free spins when you deposit €100 in the Monday Free Spins. There’s a Surprise Happy Hour where you can claim up to 25% reload bonus capped at €100 and you can claim this bonus multiple times to a maximum of €1,000. For the slot lovers, Jackpot Reel Races will give you a chance to win prizes starting from €10 up to €1,000. 

A VIP Club is available for the players who show loyalty to the casino. Here, you can expect special benefits such as higher deposit limits, weekly cashback bonuses up to 20%, and a personal account manager among other perks. The casino also includes an interesting SuperPoints program. To earn these points, all you have to do is complete certain tasks on the platform. Some of the tasks include Registration. Daily login, deposits, playing games, etc.

Usability

Lucky31 doesn’t offer a downloadable mobile application but the good news for gamblers on-the-go is they can access the platform from their mobile devices. This web platform is optimized for mobile gameplay through the use of HTML5 technology. That means its responsive to multiple screen devices for the best online gambling experience. 

The casino uses instant-play technology, which means you don’t need to download any software or game. All you need is a mobile web browser and a stable internet connection to access this interactive casino. As far as the game catalog on the mobile version goes, players can expect more or less the same number, so there will be plenty of action to keep you entertained while on-the-move.

Lucky 31 Help and Support

The customer support team at Lucky31 ticks the versatile box with several ways available to reach the team should you need clarification or a solution on any matter. Many gamblers prefer DIY solutions by going through the FAQ page. This operator doesn’t disappoint in this sector with answers to common questions arranged neatly in categories for easy navigation. 

These are the main categories in the Lucky31 FAQ:

  • Start Playing
  • Deposits
  • Withdrawals
  • Your documents
  • Technical help
  • General questions
  • Superpoints

In addition to the FAQ page, players can contact the support team via the live chat function available on Monday-Friday: 10:00h to 00:00h CET and Saturday-Sunday: 10:00h to 23:00h CET. You can contact the team over email but prepare to wait up to 24 hours for a response.

Deposits and Withdrawals

Players will have plenty of payment options to choose from at Lucky31. It’s not the widest selection compared to other online casinos but the main options are available. Starting with the deposit options, you can choose from Bank Wire Transfer, PaysafeCard, MasterCard, VISA, Neteller, Skrill, Trustly, GiroPay, Sofort, Interac, etc. Tech enthusiasts will be glad to know the casino accepts bitcoin deposits as well. 

As expected, the list is shorter when it comes to withdrawal options. Nevertheless, you will still find convenient methods to cash out. The pending time for withdrawals is favorable, capped at 24 hours. However, the time to receive your funds will depend on your preferred cashout method. eWallets and Bitcoin offer almost instant withdrawals. Card and bank payments, on the other hand, take between 2 and 5 business days. With limits, players are limited to €1,000 per day, €5,000 per week, and €20,000 per month.

Security and Licensing

Players who choose to play in Lucky31 can be at ease knowing the casino is licensed in Curacao by the Curacao eGaming and operates in strict adherence to the laws of the jurisdiction. 

Fairness and independence are guaranteed when playing your favorite games on the platform courtesy of random number generators that ensure the outcome of every game is arbitrary and honest. Security is also top-notch since the website uses SSL encryption to secure sensitive player information. Moreover, the casino is PCI SSC compliant.

Conclusion of Lucky 31 review

Coming from a brand that owns and operates several successful online casinos, it’s difficult not to give Lucky31 a thumbs up. The operator ticks most of the basic items on the list. A good game selection, safety, a range of bonuses & promotions. We also appreciate that the casino’s website is compatible with mobile devices. 

However, even with the applause on its offerings, the casino has a lot of room for improvement, especially when it comes to the live chat which is not available 24/7. The game selection could be bigger as well, considering the operator sources its games from some of the leading gaming studios. Overall, GoodLuckMate can wholeheartedly recommend Lucky31 Casino but the ultimate decision is yours.

Pros

  • Live chat service available
  • Bitcoin accepted
  • Mobile-friendly casino website
  • Live dealer casino available
  • Short pending time on withdrawals

Cons

  • Limited live chat hours
  • Rather low game selection

Screenshots

amelie

From
Reviewed on December 10, 2020
The fact that the casino supports cryptocurrency is really impressive, considering it's one of the fastest payment solutions out there. Also, the fact that I don't need to submit my financial details whenever I use cryptocurrency is much-welcomed.While the fact that the live chat is available doesn't really excite me too much, I like how they're friendly. The answers they provided were also quite helpful. If you're the type who's on-the-move constantly, then I'm happy to confirm that the website is buttery-smooth on iPhones. I've faced no lag, and that's even though I've been playing through a browser. Withdrawals at this casino aren't time-consuming, basically taking less than three days in most cases.
The game selection isn't the biggest thing I've seen, which is why I doubt I'll ever have a long-term commitment with this casino. Note that the ID verification is a complete hassle, as they took more than two days to confirm my details.

aino

From
Reviewed on November 03, 2020
If you're planning on betting here for a long time, I love the fact that there's a VIP program in place. The progression system used is also player-friendly. I like how the live games section is quite varied, though the only games I play are live blackjack and baccarat. Though, to be honest, I've only won €27 and it was in live blackjack. The welcome bonus is nice especially as I only have to wager my bonus winnings 30 times. After that, I'll easily be able to withdraw my funds. If you don't mind the fact that the minimum deposit allowed is €10, then this is an opportunity to bet for real money quickly. I still tried the demo mode though, I'm not saying you should skip it. It's good that the casino features cryptocurrency as a payment option.
The live chat is only available for a limited amount of time, which is a huge disappointment since I play at midnight.

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