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Metal Casino

Metal Casino

8.6Our score

Great for Slot Enthusiasts

Not accepting players from: Virginia - United States

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Virginia - United States
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Metal Casino Details

Restricted countries and regions
Casino type:
iGaming Company:
Processing time:
Medium (<48 hrs)
Pros
  • Available on desktop & mobile
  • Great variety of video slots
  • Top-quality slots & jackpots
  • Progressive jackpot games
  • Licensed and regulated casino
Cons
  • Slow customer support
  • Phone support not available

Like your casinos with more of an edge? Metal Casino brings back the glory days of 80s metal music in a polished and accessible online casino package. They are up and comers, having only been around since 2017, however have quickly made a name for themselves thanks to going in head first with their cool twist. An emphasis on killer tunes, wicked merchandise and dedicated blogs and live streaming that blend gaming and music together beautifully. You can also be sure that the emphasis on music doesn’t come at a cost to the games. There’s a large array of slot games to choose from, as well as live casino and virtual games available.

Metal Casino review

What to expect at Metal Casino:
  • Cool and unique metal music aesthetics
  • Large selection of slot games
  • No deposit or withdrawal fees
  • Round the clock live chat customer support
  • Original blog and live stream content
Table of Contents

Game Selection

Casino, Live Casino & Jackpots

You will find all of the big name casino games providers available here, with the likes of Microgaming, NetEnt, Quickspin, Yggdrasil and many more. It is therefore more than likely your favourite slots will be present or, at the very least, there will be some new ones to discover and add to that list. 

On the live casino front, there is unfortunately not much on offer here. It would be great to see them expand their partnership with Evolution Gaming for a full collection of live casino games.

Virtual games are not forgotten either, as there are a handful of selections on offer. Overall though, the emphasis appears to remain solely on slot games.

Slots and table games

Slots dominate the Metal Casino games selections. There’s a lot of variety from a lot of the top name games developers. You can filter through the newest released titles, most popular and all games sections. There is also a search bar option, should you know specifically what you are looking for, where you are able to search for games using either the title or the name of the provider. 

Overall there is a great mix of classic slots and table games. As you can expect, there are a lot of music themed slots with the likes of Sabaton, Saxon and Twisted Sister. There’s even a section on the main page titled “Metal Experience” that gives you an instant selection of great heavy slots to play. You can also expect to find other usual heavy hitters here, with the likes of Gonzo’s Quest, Immortal Romance and Book of Dead, to name a few. All in all, giving little to no reason for complaint on the choices present here.

For Table games there is a decent variety of virtual Blackjack, Poker and Roulette for players to choose from. Although the virtual Poker selection is definitely the smallest with 3 different options available. Still, this is more than can be said for the availability on other sites.

Metal Casino

Not accepting players from: Virginia - United States

Jackpots at Metal Casino

Metal Casino jackpots are definitely advertised loud and proud. One of the first things you will see on the main page is a great big number under the jackpot banner, along with a list of the biggest progressive jackpots available. You can expect this big number to regularly be in the millions. Mega Moolah is of course a mainstay of this section, as to be expected. Although, there are also others to keep an eye out for, as Wheel of Wishes also seems to do an excellent job of pumping those numbers up. 

There are currently 6 different progressive jackpot games available, which is certainly a respectable amount. Each icon also holds a nice little banner for you to easily see what the total jackpot figure stands at before entering the game. In the future we’d like more of the popular progressive jackpots to be included as an option, such as Mega Fortune and Hall of Gods.

Live Casino games

The live casino selection is not so great here, although there is at least one option for each of the popular table games, with Blackjack, Baccarat, Casino Hold’em and Roulette all being present. Most of these are hosted by Evolution, which is great to see. Evolution’s Dream Catcher is also available, which is their own take on Wheel of Fortune and has quickly grown to become one of the most popular live casino games around. 

It is good to see that the live games section is represented, as some other sites aim to strictly focus on slots. However, I hope that a greater selection of games will come in the future, as with the current technology and capabilities of the big studios like Evolution, it has never been a better time to be a live casino player.

Metal Casino Game Selection

Metal Casino welcome offer

There’s a lot to the welcome offer here. New players can opt in to be rewarded on their first 2 deposits, which come in 3 different tiers. All 3 tiers remain largely the same, although provide new players with a different level of wheel spins that we’ll go into in a moment. A 100% Metal Casino deposit bonus and 50 Metal Casino free spins on the official Ozzy Osbourne slot are available for first time deposits of a minimum of €10.

The 1st of the 3 different tiers is between €10 and €49, while the 2nd is between €50 and €99, with the top tier being at deposits of €100 and over. Tier 1 awards 3 super wheel spins, tier 2 instead turns these into mega wheel spins and tier 3 upgrades these even further to epic wheel spins. The difference in these spins is the prizes available on the wheel, as epic spins can grant a €2,000 jackpot. Regardless of the tier, each wheel spin is guaranteed to give something away.

The 2nd deposit offer is again split in the above mentioned deposit amount tiers, but instead offers everyone a 50% deposit bonus up to €100 and then awards a differing amount of MetCoins to be spent within the on-site shop, depending on the amount deposited.

Metal Casino

Not accepting players from: Virginia - United States

Bonus terms and wagering requirement

The wagering requirements are for the most time fair here. A 25 times wagering requirements is actually very low when compared to the majority of other online casinos. The catch is that the maximum win amount on the first deposit bonus is set to 20 times your original deposit. This means players depositing €10 to claim the welcome offer will be able to net a maximum of €200. The 2nd deposit bonus however, has a fixed cap of €2,000 regardless of your deposit.

The spins available have a higher wagering requirements of 45 times and are only available on the Ozzy Osbourne slot. The wheel spins work slightly differently in that you will be credited one per day for 3 consecutive days and failing to log in one day will mean that the wheel spin will be lost. The bonuses must be wagered within 30 days of activation.

It is important to be aware of the fact that there are several countries listed as “bonus restrictions” within the terms and conditions.

Virginia - United States Metal Casino bonuses

Enjoy gambling in moderation – only play with money you can afford to lose
Type
Amount
Wagering Requirement
Claim
Bonus Money
100% Up to €100 + 50 Free Spins
30x (b+d)
-
Type Bonus Money
Amount 100% Up to €100 + 50 Free Spins
Wagering Requirement 30x (b+d)

Choose your bonus to read the full bonus T&Cs
18+ Play Responsibly

Promotions and bonuses

There’s a couple of ongoing mainstay Metal Casino promotions, which rewards players placing bets on slot games. The Late Night Mosh Pit promotion is available every night between 10pm  and midnight CET. It features a level up mechanic that awards participants with 100 MetCoins when making enough progress to reach the Tour Stop event. This level up is available once per day.

Feeding into this is the Let The Golden Wheel Roll promotion. That takes the Tour Stop event one step further. Playing more after reaching a Tour Stop grants the opportunity to be awarded a wheel spin, such as the ones available in the welcome offer. You will first need to choose a guitar pick, of which there are 4. Selecting the right one grants you the spin. Playing more allows for the chance to get a higher tiered wheel spin, which contains bigger prizes.

Metal Casino Bonuses Promotion

Usability

While the site itself sticks wholeheartedly to the edge and grit of rock and roll, it still manages to provide a great contrast of in your face attitude alongside a clean and usable interface. The strong black and red colours go nicely together, especially with the golden edged banners that do a good job of separating information in a legible and intuitive manner. Most of the necessary pages are easy to navigate to, from the home page, although aspects such as account settings are hidden under the “Balance” button.

It’s not only the visuals that provide flavour though, as there are instances of text providing a unique spin on the usual account management. You don’t log in here, you “Plug In”, it’s not a loyalty shop, it’s the “Merch Room”. There’s also more colourful uses of wording that we won’t go too much into, but we will say these thematic choices do not interfere with the important information, such as the terms and conditions and privacy policy, as there is thought put into the appropriateness of the vernacular used.  

The only easily questionable design decision that is instantly noticeable is in the actual Merch Room, which has a rather unintuitive layout. It takes quite a bit of scrolling to get through the choices of Metal Casino bonus money and spins on offer. It seems that the original design did not account for the amount of options that would be made available.

Metal Casino

Not accepting players from: Virginia - United States

Mobile Casino

While there is no mobile app available, the Metal mobile casino version works great. The user interface is intuitive and stylish without sacrificing functionality. It definitely retains that awesome metal music vibe. Performance is also great on mobile, so there’s nothing that makes you feel like you are missing out by not playing on a computer. 

There’s some hand filters to browse through games and a handy menu button that you can use to navigate through the different pages. Their dedicated Twitch streaming channel can also be directly viewed onsite from mobile. It is clear to see that a lot of time and effort has been put into making the mobile version optimal in both looks and gameplay experience. This is excellent to see, as more and more people are opting for mobile play.

Metal Casino Mobile Usability

Metal Casino Help and Support

The FAQ available is quite in depth and offers players with a really good resource to find quick and concise answers. The page can be found by scrolling to near the bottom of the page on both the mobile and desktop version. Just be careful not to scroll too far, as you may miss it. This is also where you can find informative pages on payments, terms and conditions and their privacy policy. 

These are the main categories in the Metal CasinoT FAQ:

  • Bonuses
  • My Account
  • Payments
  • Responsible Gaming
  • Security and Verification
  • Technical

Should the onsite resources not provide you with a solution, then you can contact the Metal Casino customer support team via email or live chat. English, Norwegian and Swedish speaking representatives are available. Unfortunately, We were not able to contact them via live chat, even when logged in. This may have been due to restricted opening times, however these do not appear to be mentioned onsite. Furthermore, their support contact information is found under the FAQ page, instead of having a dedicated link from the home page, which all goes to show that this is certainly an area that could be improved upon.

Metal Casino Help Support

Deposits and Withdrawals

While the range of payment and withdrawal methods isn’t exactly the greatest here, the most popular online casino methods are present. Visa and Mastercard, as well as Neteller and Skrill are all available, along with PaysafeCard and Trustly. More methods are accepted with a full list provided in the FAQ. The accepted currencies are Euros, British Pounds, Swedish Kronor and Norwegian Kroner. Not the largest range, but does cover most customers. The good news is however, all payment and withdrawal methods are free of charge from the casino’s side.

It is specified that all withdrawals must be made using the same method and account from which the originally deposited funds arrived from. However in the case of PaysafeCard deposits, it can safely be assumed that a bank account will do just fine, which are via Trustly. Maximum withdrawal amounts are set to €5,000 a day and €10,000 a week. This isn’t a big deal at all for most players, but can become an issue for those lucky enough to win a large jackpot.

Metal Casino

Not accepting players from: Virginia - United States

Verifying your Metal Casino account

As with all casino accounts, verification is something that is better accomplished sooner rather than later. Luckily, Metal Casino have provided an entire section of helping you with this via their FAQ. Essentially, verification is required in order to ensure the withdrawal of any winnings you may achieve, without hindrance. This is in keeping with regulatory standards for anti-money laundering and applies to everyone.

A file uploader is available under the ‘Verification’ tab of your account settings, which makes things quick and easy. You’ll need to send an ID, such as a passport and a proof of address that can be in the form of a utility bill or bank statement. The option remains open to send these documents via email, however due to data security, it is recommended you send them via the provided uploader.

Security and Licensing

Metal Casino is regulated by the MGA (Malta Gaming Authority), which is the most well known and far reaching licensing body in the industry. An MGA license is a certified seal of authenticity and that the casino is adhering to strict legislation when it comes to anti-money laundering, data protection, fair play and player safety. Furthermore, this casino also holds a UKGC (UK Gambling Commission) license. While this jurisdiction only applies to the UK, it should be noted that the UKGC is well known for the higher expectations it puts upon its licensees. 

As one should expect from every online casino, SSL encryption and PCI DSS are both employed to ensure that a player’s information and funds are secured when interacting with the site. There is also a Privacy & Cookie Notice provided onsite that can give you more in depth information on how your data is used and protected.

Conclusion of Metal Casino review

Metal Casino has done incredibly well to come so far in the short few years it has been operational. It does a great job in setting itself apart from the rest, as well as providing some cool extra features like its alternative blogs and streaming content. A few minor UI fixes, some bolstering to the live casino and jackpot selections, as well as more clarity in their presentation of customer service availabilities would make Metal all the more hard to compete with.

Fans of music, unique thematic promotions and slot games should definitely check this one out.

Metal Casino Online Review

Pros
  • Available on desktop & mobile
  • Great variety of video slots
  • Top-quality slots & jackpots
  • Progressive jackpot games
  • Licensed and regulated casino
Cons
  • Slow customer support
  • Phone support not available
Screenshots

Casino - FAQs

  • Yes, there are several progressive jackpot games to choose from at Metal Casino. You’ll find the full selection in the casino lobby, and you can also read more about the jackpot games we found in our review of the game selection at Metal Casino.

  • Before you’re able to cash out the winnings from your Metal Casino bonus you’ll need to complete a wagering requirement of 25x. Once this has been done your bonus money will be converted into real cash that you can withdraw.

  • Which payment options you’ll have available to choose from at Metal Casino is dependent on the country you register your account from. Most players will be able to at least use card payments, bank transfers and e-wallets, but to see the complete list of your options you’ll have to log in to your account and check the cashier’s page.

  • Yes, Metal Casino has an FAQ page, and there you’ll find answers to all the questions players frequently have at Metal Casino. If you can’t find answers to your questions on that page, simply contact their support department.

effy From
Reviewed on May 11, 2021
The slot selection still manages to amaze me even months into my experience and that's because there are dozens of themes to go through. As a plus, there are also many budget-friendly slots in place too. Since I'm a fan of rock and metal, the design of the website is just endearing but I know not everybody is going to like it. The two licenses the casino has are the UKGC and MGA which means there's nothing like trust issues because these two are quite strict in their regulations. An added benefit is that there's grade A encryption software in place too. To verify my ID took less than two days though that was after I'd submitted my driver's license and bank account statement.
Questionable customer service

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