Overview
Do you wanna walk on the sunny side of the street? Or you want to feel all warm and happy as soon as you open your favorite casino site? If so, PlaySunny might be the operator for you. This brand, which is extremely popular among Dutch players, collaborates with some of the premium gaming providers for the best gaming experience possible. Choose your favorite among close to 800 games, and have a blast while spinning reels, playing hands at blackjack and baccarat tables, or simply scratching some cards and playing some slingo games.
Bonuses
There are many PlaySunny bonuses, free spins, and other promotions available based on players' country of residence. New players at PlaySunny casino will be able to partake in a welcome bonus, and the offer available for players in your country is listed below.
Game Selection
800 might not be an impressive number, but PlaySunny games cover all themes, types, and gaming genres you can think of. Besides the industry must-haves, such as video slots, table games, and live dealers, there are also some jackpots, slingos, and instant games, as well as jackpots that can take your balance through the roof, but only if Lady Luck is on your side! So jump on the bandwagon and keep reading, because we are about to dive into the world of titles that will spark your imagination, keep you at the edge of your seat, and bring you some amazing winning opportunities.
Slots and Table Games
Slots have always been popular among punters, so no wonder PlaySunny is so appreciated among Dutch punters! Here, you can enjoy games by titans such as NetEnt, Microgaming, and Red Tiger. By browsing their library we found some classics like Break Away Deluxe, Game of Thrones, and Starburst, while all the latest additions can be found in a dedicated widget, just like classic slots. Some of the recent titles that have become a part of the PlaySunny family are Cherry Pop and Royal Family, while classic slots like Inca Gold will thrill more conservative players. The game of our choice was China Town, an incredibly realistic slot with eight reels.
Table games can be found in a section named Casino. There are 12 types of roulette, 14 types of blackjack, and several variants of casino poker, as well as some gaming shows. The operator decided to toss in a few live tables, but we are not sure that was a wise choice, as such a mishmash of genres can be confusing for beginners. One more thing, don’t skip the Slingo and Instant category, as that is where you can find slingo games (a crossover between bingo and slots), and some cool scratch cards.
Jackpots at PlaySunny
PlaySunny does many things well, but if there is one thing they have mastered - it’s jackpot slots! Such slots have always been a fan favorite as they tend to be not only of high quality but also have prizes that can be life-changing! The sizes of jackpots are quite solid, and there is really nothing to complain about, especially because we noticed some evergreens: Divine Fortune, Mega Moolah, Irish Luck, etc., but also some less popular titles that will delight players ready for a challenge.
One such title is Beez Kneez Jackpot, a game with a lovely bee theme. This Eyecon title will remind you of the Maya the Bee cartoon you used to watch as a kid, as it is filled with precious little bees and flowers, but also has some adult elements such as five reels, 25 paylines, and high volatility, so don’t let cute looks deceive you! Punters who want some Pirates of the Caribbean adventure should consider trying Pirate’s Plenty by Red Tiger, a slot with some unique features such as the hidden Treasure reel. This slot is packed with pirate imagery, and you’ll see bottles of rum, maps, firelock guns, canons, and even some spooky ghosts!
Live Casino Games
Live casino games have been well-accepted by players from the very beginning, but as the years passed, they also had to meet higher and higher expectations set by more demanding customers. Luckily, PlaySunny is a serious company that provides top-notch live dealers, not only to players in the Netherlands but all over the world. Thanks to the deal it has with Evolution, you’ll be able to enjoy high-quality games streamed directly to your home 24/7. All dealers are professionals with great experience in the industry, and Evolution's creative team is always up for new challenges and creating games that will entice you to play.
And while there are some games available directly on the platform, there is also a lobby for every type of game. That way, you can easily find even more tables. The choice is pretty much standard for Evolution-based casinos - you can find blackjack, roulette, baccarat, casino poker, and gaming shows. If there is one game to try, it would be Extreme Texas Hold’em, a type of poker you don’t play against other players at the table, but against the house (represented by the dealer). Customers who are not up for this challenge can try Monopoly Live, Crazy Time, or some of the roulette variants, as they tend to be far less complicated than casino poker.
Usability
PlaySunny’s platform is in need of an urgent update because it looks as if it is stuck in the early 2010s (or maybe even 2000s, depending on who you ask). The interface is quite narrow, even when used on a big computer monitor, so the background takes up approximately 50% of the screen, while the other half is used for playing. Furthermore, there are no demo games you can use to see whether you like a title or not. Don’t get us wrong, the platform is still very intuitive and not complicated at all, but a small revamp would do wonders! Who needs all those widgets, when they can have a sleek and clean gaming interface?
The good news is that there are no downloads involved, so you can play immediately after the signup (and the deposit). All titles load pretty fast, and there are no broken images, frozen screens, or other inconveniences that might obstruct your gameplay.
Mobile Casino
PlaySunny mobile casino looks a bit better than the desktop version but is still not perfect. Gaming menus don’t seem to be 100% adjusted to small screens, and we have seen much better design solutions than theirs. Still, it is a modern-looking mobile gaming site that supports all the games that the desktop platform does, as well as depositing and withdrawing. Players who prefer to use their mobile phones won’t ever have to use a desktop computer.
The entire thing is completely web-based, meaning it can be opened on any mainstream browser, such as Chrome and Safari, that come as a part of the default package on the majority of tablets and mobile phones. There are no boring updates, complicated downloads, or special codes that have to be entered manually to access the library.
PlaySunny Help & Support
Customer support is available seven days a week, only via email. It takes them up to 48 hours to answer your message, which is much longer than with operators who have live chat agents ready 24/7. They do mention live chat on their website, but it looks like it is available only to registered users.
These are the main categories in the PlaySunny FAQ:
- Account related questions
- Deposits and withdrawals
- Gameplay
- Bonuses and free spins
- Loyalty points
- Tournaments
- Trust and security
- Customer services
Payment Methods
And how do you play at this casino? You first have to make a PlaySunny minimum deposit of €10. You can use e-wallets, credit cards, and some prepaid cards. The minimum withdrawal is also €10, and it usually takes up to five days for you to receive the money. The company takes up to 48 hours to process the request, plus it takes additional few days for the money to be transferred. As always, some payment methods are faster than others so take this into consideration before making a deposit.
The maximum bank transfer withdrawal is €5,000, while the maximum e-wallet payout is €2,500. All non-UK residents, including players from the Netherlands, will have to pay international banking fees if they ask for a payout via bank transfer. Otherwise, there are no special fees mentioned, but the company reminds users that there might be some additional cost involved due to fees imposed by banking operators. Keep in mind that the casino doesn’t have any power over third-party fees. At least one deposit has to be made in the previous 90 days for you to ask for a cashout.
Verifying Your PlaySunny Account
All players who want to enjoy their winnings also have to verify their accounts. This step, also known as KYC, might be a bit of a bother, but it is necessary as it protects both you and the company. Thanks to it, the company is sure the money is going to the right hands, and that you are of legal age for gaming. On the flip side, you as a customer can be 100% sure this is a company that operates by the book.
The verification process is very simple. All you have to do is send clear copies of your ID (or a similar document with your picture on it), proof of address, and proof of ownership over the payment method. In addition to it, the company might ask you for additional documentation. We suggest you do this step before you ask for the first payout, just to speed things up.
Security
PlaySunny is operated by Dazzletag Entertainment Ltd, a company located in Malta. They are also proud owners of the Malta Gaming Authority license. The MGA is probably the best known and most popular industry authority in the EU, and provides Dutch players (and players from all over Europe) a good night's sleep, as they know the company they deposited at is regulated. If you are concerned about fairness, all RTP rates are publicly listed. Now, please understand that RTP is not a winning rate or proof that you will win after a certain number of spins or hands, as it is calculated on millions of hands played.
Every page, every tab, and every game are encrypted with SSL protocols that make your data (such as personal information and credit card details) inaccessible to third parties. If you are still worried, keep in mind it is the same protocol used by all financial institutions.
Conclusion
PlaySunny is truly a ray of sunshine on a cold winter’s day. It has everything you’ll ever need: interesting games, cool welcome deals, mobile and desktop platforms, as well as payment limits that fit every budget. €10 is really not that much if you know you are playing at a highly regulated and safe casino. Is there anything else you might need?
Well, this casino certainly has its charms, but it needs to step up its game to survive on the market that is constantly bombed by dozens of new brands every month (if not every week). The selection of payment methods is pretty basic, just like the promotional offers. Also, let’s not forget that it could use some tender loving care, and maybe even a complete makeover of the website.
Regardless of all flaws, PlaySunny is still a good place to play, and just like an old lady living next door - still has a lot of charm to invite you to join and play.