Overview
Drawing on the glitz and glam of Las Vegas, Plaza Royal is an online casino that wants to bring the excitement of the famous Vegas Strip directly to its players. Even the site’s logo is an obvious nod to the famous “Welcome to Fabulous Las Vegas” sign. Behind the theme, you can find hundreds of diverse casino games on a site that supports five languages and several payment methods. Plaza Royal is owned by Marketplay Ltd, which is responsible for different online casinos that each offer something unique. Continue reading to find out if Plaza Royal is the best of the bunch.
Bonuses
The Plaza Royal welcome offer consists of three packages that are available on your first three deposits. Each package contains a Plaza Royal bonus, as well as bonus spins. Your first deposit of at least €10 will grant you access to a 100% deposit bonus up to €259, along with 100 bonus spins on Starburst. Your second deposit will unlock a 50% bonus up to €259, as well as 75 bonus spins on Book of Dead. Lastly, your third deposit can claim a 77% bonus up to €259 and 75 spins on Fire Joker. That is a lot of bonuses and spins to take advantage of. While you can enter a Plaza Royal bonus code when registering an account, it is not necessary to do so in order to participate in this offer.
Bonus Terms and Wagering Requirement
All of the Plaza Royal bonus spins and bonuses included in the welcome offer must be wagered 35 times to convert the funds into cash. Bonus spins must be played within 24 hours of activation, while the bonuses must be wagered within 21 days of being credited. The bonus spins are only available on their respective games mentioned above. A minimum of €10 must be deposited for each of the three offers. Each package must be claimed and completed or lost before activating the next package. It should also be noted that this offer explicitly excludes players residing in the UK.
Promotions and Bonuses
Newly registered players might be disappointed when first visiting the Plaza Royal Promotions page and we can’t exactly blame them. Apart from the welcome offer, the page is completely blank. There are no recurring promotions or tournaments running for newly registered players.
Game Selection
The hundreds of games available are split into three main game pages on the Plaza Royal site; Casino Games, Live Casino, and Scratch Cards. The Casino Games category mainly consists of slots with a decent amount of virtual table games. Entering one of the main pages will give you some search options, such as filtering by new or featured games. There is also a search bar that lets you look for specific titles.
Slots and Table Games
The bulk of Plaza Royal games are made up of slots. While a separate category is provided for jackpot slots, it seems like a wasted potential that there isn’t more done with Vegas slots. This is especially the case when considering the theme that the site is trying to promote. What is there, however, is a strong collection of games from some of the biggest providers in the industry. This includes providers like NetEnt, Play’n GO and Microgaming. Being able to cooperate with such providers allows them to offer up some of the most popular slots on the market, such as Gonzo’s Quest and Reactoonz.
As for virtual table games, there is a wide variety of blackjack and roulette options to choose from. While the selection for these picks is pretty good, there is a distinct lack of any other table games available. There is one baccarat title, but we would like to see a more diverse range of table games covered. Scratch cards have their own separate category of which there are 14 titles to choose from.
Jackpots at Plaza Royal
As mentioned above, jackpot slots have their own category under the Casino Games category. There are about 20 jackpots to choose from here, most of which are standard jackpot games. You can also find progressive jackpots like Divine Fortune. However, other prominent progressive titles are noticeably absent, such as the record-breaking Mega Moolah. You can definitely see that Plaza Royal has made an effort to cater to jackpot players. Yet, we do think that more can be done to create a larger range of supported jackpot titles, especially when it already works together with providers that have developed such titles.
Live Casino Games
Fans of table games are better off checking out Plaza Royal’s live casino section rather than virtual table games. The live casino here is full of different games and tables. The bulk of the collection still consists of primary blackjack and roulette variants, but there are also plenty of baccarat and poker tables to choose from. You can also find a decent range of specialty games like the various game-show games presented by Evolution Gaming. This includes popular formats like Dream Catcher and Monopoly Live, both of which bring their own unique twist to the live casino format.
Usability
If you prefer playing your favorite casino games on the go you can try out the Plaza Royal mobile casino. The site is optimized for less powerful devices with smaller screens. All of the same features and games found in the desktop version are here, so you won’t be missing out. The mobile site features a user interface more suited for touchscreens. A menu icon can be found at the bottom center of the screen giving you access to all of the main pages of the site. Alongside the menu icon are options to filter through games and promotions. Meaning, you are never more than a couple of button presses away from the action.
Plaza Royal Help & Support
The Plaza Royal customer support team can be contacted from 08:00 am CET to 00:00 am CET seven days a week. This isn’t quite the level of 24/7 customer support that many other sites offer, but it is close enough in our book. Additionally, a thorough FAQ page can also be found at the bottom of the site.
These are the main categories in the Plaza Royal FAQ:
- Privacy
- Bonuses
- Depositing
- Cashing out
- Submit Documentation
- Technical
- General Information
- Account Verification
- Responsible Gaming
Payment Methods
There are over a dozen supported payment methods at Plaza Royal. This includes payment cards, e-wallets, and bank transfer methods. The minimum deposit and withdrawal amount starts at €10 and the majority of deposit methods are processed instantly. Withdrawals vary quite a bit more with some methods taking up to six working days to process. You can find a Deposit Methods page at the bottom of the site that lists information about all of the payment methods available.
A total of 11 currencies are supported, which is a lot more than many other sites. There is, however, no cryptocurrency support at the time of writing.
Security
Plaza Royal operates under both an MGA (Malta Gaming Authority) and a UKGC (UK Gambling Commission) license held by Aspire Global International Ltd. These are some of the strictest and most highly regarded licensing authorities in the industry. You can therefore see it is no mean feat being able to maintain each one with their own special nuances.
An on-site privacy policy is also provided. This covers the site’s handling of your personal data, including the acquisition, usage and security measures regarding said data. Your individual rights are also covered in this document, which can be found at the bottom of the Plaza Royal site.
Conclusion
We feel that Plaza Royal is a decent online casino for those looking for some solid slots and/or live casino action with no-nonsense involved. We believe that many would be disappointed with what appears to be an empty promotions page on the first inspection. However once in a while you might come additional promotions for regular customers. Furthermore there is an accessible support team and a diverse range of supported languages and payment methods.
Our biggest criticism of this online casino is that it doesn’t do enough with its Las Vegas theme. There is no dedicated category for Vegas slots nor are there any clever tie-ins with its promotional content. While the imagery definitely screams Las Vegas, we hope that Plaza Royal has more plans for implementing it in a more tactile manner.