Live chat available 24/7
Lack of an FAQ section
Mobile application available
Great selection of games
Regular onsite promotions
Pocket Play sure knows how to make its new customers happy. After all, the main reason behind the Pocket Play welcome offer is to convince as many players as possible that this casino is one generous fellow. But is it? Truth be told, it probably is. It all depends on your definition of generosity. Bonuses for new gamers are usually available worldwide, but it is a good idea to double-check T&C for any restrictions.
Pocket Play usually has some sort of deposit bonus available. So, what exactly can new customers get? It is hard to provide you with any percentages and amounts, as this offer gets frequently revamped. It may be a simple deposit match, a generous bundle of free spins, or a cashback. Occasionally, you can get a little bit of everything. Such all-inclusive bonus packages happen more often than not! Pocket Play bonuses for new gamers are rather impressive!
Bonus money is not there for you to cash it out and leave the premises. It has to be played, or wagered, to use the casino lingo. This means that no matter how large your bonus, you will have to use it at the casino a certain number of times. But before we get into that, let’s say that to qualify for a bonus, you’ll probably have to make a small top-up. This operator is not the biggest fan of the Pocket Play Casino no deposit bonus offers.
And now for that wagering part. If you get a combo deal, made of multiple bonuses, you will normally have to wager every part separately. The rollover requirement varies depending on the type of bonus. For instance, as a rule, Pocket Play free spins tend to have a lower requirement than bonus money. The bonus money playthrough requirement, generally speaking, gravitates towards the higher end of average. The rollover requirement can’t be lowered by using a Pocket Play promo code of any kind.
Reaching that playthrough is much easier if you know that not all games necessarily contribute to the same extent. Slot machines usually add the most, followed by table games. However, frequently certain titles or gaming types don’t count at all.
What can be said about the online casino bonuses and promotions for players who have used their welcome bonus? As a rule, Pocket Play Casino has a small and very curated selection of deals available. It is not one of those establishments that will try to bedazzle you with a new offer every day or every week.
Probably the most common type of bonus is the cashback deal. The Pocket Play cashback bonus provides gamers with a unique chance to get some of the lost money back. It is rarely the full amount you spent, but Pocket Play doesn’t pinch pennies. Also, a couple of bucks is always better than nothing! To claim such a deal, you will most likely have to spend a certain amount during the promo period.
And now for the codes. Some players love them, and others fear them. As a rule, Pocket Play promo codes are not required regularly. However, the casino may send some codes to its customers when the opportunity calls for it. For instance, you may receive some via a newsletter or internal messaging system.
As we mentioned above, the range of Pocket Play games is large. Of the over 2,800 available most of them are slots. The search bar allows you to search by game, provider, or category. There are 31 categories to choose from, not including the providers that are also categorized. This gives players lots of choices to find exactly what they are looking for.
There are over a dozen slot providers supported at Pocket Play. This includes some of the biggest in the industry, such as NetEnt, Play’n GO and Relax Gaming. That means you can be enjoying some of the most popular slots here, such as Starburst and Book of Dead. The amount of choice is excellent and the range of providers is top quality.
A vast collection of table games can also be found. Several variants of blackjack, roulette, and baccarat are supported. Pachinko and video poker with a decent amount of choice for the latter. A separate Other Games category also more niche titles such as keno and scratch cards. This ensures that Pocket Play can ensure that there is variety as well as volume.
Jackpot games have their own separate category, which we always appreciate. There are around 40 titles to choose from. Some of the biggest progressives are amongst this selection. Divine Fortune and the record-breaking Mega Moolah are giving players the opportunity to walk away with millions of euros. Other notables include Sisters of Oz and Book of Atem. Fixed jackpots are also available, although they are mixed in with regular slot games. This is a little bit of a shame, but nonetheless, jackpot players are sure to find a lot to like here.
Supporting the likes of Pragmatic Play and Evolution allows Pocket Play to have a massive range of live casino games. There are over 100 tables combined and you can find several variants of blackjack, baccarat, and roulette. There are also a few craps games. Game-show games also make an appearance, which is great. Dream Catcher, Monopoly Live, and others like them provide a unique twist on the classic live casino format. The overall range provided by Pocket Play is excellent and should satisfy most fans of live casino games.
The Pocket Play mobile casino is the pride and joy of this company and rightly so. Their entire design philosophy is based around a mobile-first mantra. Players, therefore, have the option of choosing to play on their web browser or using the Pocket Play mobile casino app. Both appear pretty similar, although, apps tend to perform slightly better. A lot of extra navigational options can be found at the bottom of the screen, which gives you access to main pages and game search options. Overall you can see a lot of effort has been put into making this an excellent mobile platform.
Unfortunately, we weren’t able to find any sign of a Pocket Play FAQ. It does make up for it somewhat that the support team is available 24/7 via email or live chat. This is the kind of service we hope to see at all online casinos one day. This support team is also able to provide assistance in English or German.
Pocket Play provides a good range of payment methods to choose from. This includes Visa, MasterCard, Neteller and Skrill. You can also use Bitcoins to make payments. The minimum deposit amount starts at €10, while the maximum in a single transaction is €5,000. It doesn’t seem that Pocket Play is able to promise instant deposits, however, as their terms state “within a reasonable amount of time”.
Withdrawals start at €20 for bank transfers. Any other method requires at least €25. These are processed within one to three business days. While all this information can be found on the site’s terms and conditions page, it would be appreciated to have a dedicated payment methods page to make things easier.
Thousands of varied games, all wrapped up in great design. This first impression that most online casinos try to achieve and one that Pocket Play delivers in our opinion. The mobile site is great and performs very smoothly. The welcome offer also provides a great invitation to the site, especially with the free spins. Weekly promotions help to hold a player’s attention as well. This is backed up by varied payment methods, including cryptocurrencies providing a greater degree of accessibility to the platform.
While advertising the cashback promotion in the welcome offer isn’t exactly dishonest, it does let the site down a little. The potential to confuse people is something that should be avoided at all costs if possible. This isn’t helped either by a lack of information pages, such as a payment method or FAQ page. The saving grace is the customer support team that is available 24/7 via live chat and email. Overall we do think that this is a casino worth checking out, particularly if you favor playing on a tablet or mobile device.