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Queenplay Casino

Queenplay Casino

9.2Our score

Great Selection of Slots

Not accepting players from: Virginia - United States

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Virginia - United States
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Queenplay Casino Details

Game category:
Jackpots, Table Games, Slots, Live Casino, Scratch
Languages:
English, German, Finnish, Norwegian
Restricted countries and regions
Available countries
Casino type:
Live chat:
Yes
Pros
  • Huge range of online slots
  • Generous three-part welcome bonus
  • Excellent range of live-casino options
  • Licensed by both the MGA and the UKGC
  • Live chat available
Cons
  • Poor selection of promotions for existing customers
  • Limited customer support hours

Queenplay is an online casino that is owned and operated by Aspire Global International Casinos. This group has a very good reputation in the gambling industry, and this casino is yet another good example of exactly what they are capable of. The casino was launched by the group in 2020.The site has a very modern and stylish feel and it states that its aim is to ensure customers have the best and the safest gambling experience possible. One of the ways in which they do this is by offering a wide selection of different games to their players from some of the industry’s most established and trusted developers. What else does Queenplay have in store for its players? Let’s take a more detailed look at the casino in this review and find out.

Queenplay Casino review

What to expect at Queenplay Casino:
  • Huge selection of online slots and games
  • Fully licensed and secure online casino
  • Stylish and modern website
  • Excellent welcome package
  • Great mobile site
Table of Contents

Game Selection

Casino, Live Casino & Jackpots

Queenplay works with a variety of different software developers to make sure that its customers have a big selection of different slots and games to choose from. The site offers players over 500 different gaming options. While the majority of these are online slots, the casino also has a very good selection of different table and card games, as well as a top live-dealer section as well. 

Slots and table games

There are plenty of gaming options to choose from at Queenplay Casino. With a selection of games that is over 500 strong, there are lots of options available. The casino works with a big selection of online developers including the likes of Microgaming, NetEnt, Betsoft, and more. 

As a result of this, the site has just about every type of game you can think of, from retro slots to film and TV themed titles, there really is a little bit of something for everyone at this casino. 

If slots aren’t your thing or you simply fancy something a little bit different, there is also a good selection of card and table games available for customers to choose from as well. The site has various different versions of popular games like blackjack, roulette, and baccarat available. 

Jackpots at Queenplay

If you want to get your hands on some big prizes, then there are plenty on offer at Queenplay. The site’s game collection has a range of progressive jackpots scattered throughout. Sadly, there is no section of the Queenplay games catalog dedicated to this, but you can use the search function to find the games you are looking for. 

Live Casino games

The casino works with such a huge array of software developers that it should come as no surprise that they offer their customers the very best in live casino software and games. Players on the site can try titles from respected developers like Evolution Gaming and several others. The casino offers different live versions of games like blackjack, roulette, baccarat, poker, and more.

Queenplay Games Selection

Queenplay Casino welcome offer

Queenplay wants to attract new players to their website, and one of the ways that they do this is by offering a very generous 3-part welcome package. Players can claim a deposit and also get some Queenplay free spins for each of their first three deposits at the casino. 

For their first deposit on the site, players can claim 100% up to €50, and get 20 free spins to be used on the popular slot game, Starburst. For the next four days after they have deposited the money, they will receive a further 20 free spins to be used on selected slots, totalling up to 100 free spins. 

For their second and third deposit, players can get their hands on a 50% deposit bonus up to €75. Taking the total from the three deposits up to €200 in deposit bonuses and 100 free spins. This should be more than enough to give players a taste of what the casino has to offer them. 

Bonus terms and wagering requirement

Like all good welcome packages, there are a few caveats that players need to pay attention to before they can claim any winnings made from the Queenplay bonus for new customers. 

The wagering requirements for both parts of the bonus, the free spins and the deposit bonus are set at 35x playthrough. The minimum amount that a player needs to deposit in order to claim the bonus changes depending on which stage of the package you are in. 

For the first deposit, players can claim the bonus and the free spins for depositing just €10. This goes up for the second and third ones, with players being required to deposit €20. There is no need to enter a Queenplay bonus code when claiming these offers. 

Virginia - United States Queenplay Casino bonuses

Enjoy gambling in moderation – only play with money you can afford to lose
Type
Amount
Wagering Requirement
Claim
Bonus Money
100% up to €200
35x (d+b)
-
Type Bonus Money
Amount 100% up to €200
Wagering Requirement 35x (d+b)

Choose your bonus to read the full bonus T&Cs
18+ Play Responsibly

Promotions and bonuses

One part of the site is a little lacking in comparison to some other casinos is the Queenplay promotions page. Outside of the welcome package, the casino only lists one other bonus on their promotions page, and that is a prize pool style promotion as opposed to any of the more traditional promotions types. 

The casino does have a loyalty program called the Exclusive Club. This program is made up of seven different levels, with players earning points in order to ascend the levels. All new players in the site are automatically enrolled in the program, with new members being the lowest level, and prestige being the highest.

Usability

If you want to try your luck and spin your favorite reels while you are out and about, then you are going to love the Queenplay mobile casino. The site is perfectly optimized to work on a range of different devices and screen sizes. 

The casino is supported by both Android and iOS operating systems and is available on a range of different mobile browsers including both Google Chrome and Safari. Players can also easily create a desktop extension on their mobile homepage.

Queenplay Mobile Casino

Queenplay Casino Help and Support

If you run into an issue when you are playing at this casino, then there are two main options you have when it comes to contacting the customer support team. The first of these is via e-mail. The site aims to respond to all e-mails within 24 hours. Next is the live-chat option. 

The live chat team at the casino are very friendly and professional and do a good job of answering any queries that you might have efficiently. The team is available between the hours of 8:00-0:00 CET. 

These are the main categories in the Queenplay Casino FAQ:

  • Games information
  • Deposit
  • Cash out
  • Submit documentation
  • Technical problems
  • Bonus policy
  • The history of scratch cards 
  • Forgot your password
  • FAQ

QueenPlay Help and Support

Deposits and Withdrawals

For most online gamblers, getting your money in and out of an online casino account with no hassle is always going to be their top priority. This casino has a range of great methods available for its players to choose from. 

To deposit funds on the site, players can use a range of popular payment methods including Mastercard/Visa, PayPal, Skrill, Neteller, Paysafecard, and several others. The minimum amount that a player can deposit on the site is €10. 

Withdrawing funds on the site is a little more complicated. The site doesn’t allow withdrawals to be made using certain methods, most notably Mastercard/Visa. However, with the methods that it does allow, the minimum withdrawal is set at a very generous €10.

Security and Licensing

Queenplay Casino is licensed and regulated by both the United Kingdom Gambling Commission and the Malta Gaming Authority. These are two of the most respected licenses in the gambling world and by holding both of them, the site is demonstrating to its customers that their safety is a top priority. 

The casino also utilises a range of different techniques to protect their players’ information. The site uses the latest end to end encryption technology to make sure that all of the data is handled correctly.

QueenPlay Security

Conclusion of Queenplay Casino review

Queenplay Casino is a very strong all-around casino. The site has a great range of games to choose from, including an excellent live casino that is stacked with lots of fun options.

The welcome bonus for the site is also very generous, though, the range of promotions for existing customers could do with a little bit of work. From a user perspective, the site is very simple to get to grips with and the mobile site is also very good. 

The casino has some good customer support options but it could benefit from extended hours and a phone number to ring. The fact that the casino is licensed by both the MGA and the UKGC is a huge selling point.

Queenplay Online Casino

Pros
  • Huge range of online slots
  • Generous three-part welcome bonus
  • Excellent range of live-casino options
  • Licensed by both the MGA and the UKGC
  • Live chat available
Cons
  • Poor selection of promotions for existing customers
  • Limited customer support hours
Screenshots

Casino - FAQs

  • The number of games available at Queenplay Casino is increasing all the time, but at the time of writing this Queenplay Casino review, we counted more than 500 games. The game category you’ll find the largest selection of games in is the Slots category.

  • Yes, there is a live casino at Queenplay Casino. You’ll be able to play all the popular table games, such as blackjack and roulette, with a live dealer. Go to the casino lobby to see all the available tables. The game providers you’ll find live table games from at Queenplay Casino include the likes of Evolution Gaming and several others.

  • Before you’re able to cash out the winnings from your Queenplay Casino bonus you’ll need to complete a wagering requirement of 35x. Once this has been done your bonus money will be converted into real cash that you can withdraw.

  • Yes, Queenplay Casino has an FAQ page, and there you’ll find answers to all the questions players frequently have at Queenplay Casino. If you can’t find answers to your questions on that page, simply contact their support department.

LucasK From
Reviewed on February 18, 2021
There's a huge selection of slots available for me to enjoy. It makes it super easy for me to keep having fun here because I can jump from five reelers to more classic ones. That the mobile site is well-optimized is great news to me, because it makes playing on-the-go around this place easier for me. If it was left up to me though, I wouldn't be betting on my smartphone because playing on my laptop feels way nicer than this. The bigger screen takes credit for this. A KYC process shouldn't take more than two days at the max but the one here took even less than a day. To me, that's not too bad because I was even trying to change my payment method when it happened. On the plus side, the least deposit that this casino allows ranges from €10 to €20 which isn't that bad.
A 35-times wagering condition isn't that forgiving no matter how much they want to say it's just average. I also don't like the bonus point scheme because it eats through bets without returning equal-the-reward.

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