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Queenplay

Queenplay Casino Review UK

Welcome to QueenPlay Casino UK– an online casino gem brought to you by Aspire Global International.

Our rating
Game Selection
UK Bonus Offers
Usability
Customer Support
Payment Methods
Security & Licensing
Pros & Cons
Live chat available
Limited customer support hours
Impressive live casino section
Limited promotional offers
Great variety of video slots
Licensed and regulated casino
Generous welcome bonus

UK Bonus Offers

QueenPlay Casino Bonus for New Customers 

A QueenPlay Casino no deposit bonus is not a common sight, but it is offered from time to time. However, all customers seem entitled to a generous welcome offer, created specifically with new gamers in mind. 

The welcome bonus usually is not just a one-time offer but an elaborate bonus scheme spread across the first few payments you make.

All parts of the welcome package are added automatically, no QueenPlay Casino bonus codes are required.

Queenplay Casino UK Welcome Offer Offer DetailsClaim Offer
🎁 Welcome Bonus100% up to £50 + 20 Free Spins
🎁 No Deposit BonusCurrently not active

 

If you get stuck and don’t get the deal the casino promised, reach out to customer support, who will add it manually. 

Bonus Terms

Experienced players know: that getting a bonus is one thing, but enjoying your winnings is something completely different, as you have to go through the wagering requirement first.

QueenPlay has a special bonus policy that contains all the rules related to your rollover, and here, we will list only the most basic facts. 

The minimum deposit amount is typically budget-friendly. Even complete beginners who don’t want to make significant deposits will find it very affordable.

The bonus will be automatically added without entering a special QueenPlay bonus code. 

The company gives you enough time to reach the wagering requirement, especially as the demanded playthrough is not that high. In fact, it is one of the most achievable ones we encountered in a while.

Don’t forget that all winnings from QueenPlay bonus spins are treated as bonus money. You get a short time to use all the slot spins, and then have to wager them as any other money bonus.

Overall, we dare to say, that the QueenPlay welcome offer is really good and will be attractive to many types of customers, mostly due to very favourable terms of use. 

Ongoing Promotions

At this casino, you’ll never be bored or feel unappreciated, as it has some ongoing promotions prepared for its loyal users.

You might get a chance to enjoy occasional QueenPlay bonus chips, reload deals and other special casino promotions. Before you complete any top-ups, be sure to ask customer support whether there are any QueenPlay promo codes that you can use. 

Among the standard QueenPlay promotions that grant users bonus spins and bonus cash, there are typically other ways to grab a bankroll boost too.

For instance, the operator seems to partner with game providers in their network tournaments. The most loyal users may sometimes get extra bonus surprises like exclusive deposit match deals, spins, or cashback.

Needless to say, the operator wants to keep things interesting and mysterious. So, the bonus offers often change.

Queenplay PromotionsDescriptionClaim Offer
🎉 Welcome Offer100% up to £50 + 20 Free Spins
🔄 Game of the WeekEnjoy free spins on a selected game every week.
🎁 Free Spin FrenzyWager funds to get free spins.
🏆 TournamentsCompete for massive cash prizes.

Game Selection

Queenplay works with a variety of gaming developers to make sure that its customers have a big selection of games to choose from. The site offers players over 500 gaming options.

While the majority of these are online slots, the casino also has a very good selection of table games, as well as a top live-dealer section.

Queenplay Game CategoryDescription
🎰 Slots500+ slots from top providers such as Microgaming, NetEnt and Betsoft.
🎲 Table GamesEnjoy RNG versions of table games like blackjack, roulette, and baccarat.
📹 Live CasinoPowered by Evolution, enjoy live versions of games like blackjack, roulette, baccarat, and poker.
💰 Jackpot Games35+ jackpot games, including Betsoft's Jackpot King collection.

 

Slot Games

There are plenty of gaming options to choose from at Queenplay Casino. With a selection of games that is over 500 strong, there are lots of options available.

The casino works with a big selection of online developers, including the likes of Microgaming, NetEnt, Betsoft, and more.

As a result of this, the UK casino slot site has just about every type of game you can think of, from retro slots to film and TV-themed titles, there really is a little bit of something for everyone at this casino. 

Queenplay Games Selection

Table Games

If slots aren’t your thing or you simply fancy something a little bit different, there is also a good selection of card and table games available for customers to choose from as well.

The site has various versions of popular games like blackjack, roulette, and baccarat available. 

Queenplay Table GamesNumber of variants
⚫ Roulette3 variants
♠️ Blackjack3 variants

 

Jackpots at Queenplay

If you want to try to get your hands on some big prizes, then there are plenty on offer at Queenplay.

The site’s game collection has a range of progressive jackpots. More than 35 of them to be precise. For example, Betsoft's Jackpot King series is featured in the lobby.

Live Casino Games

The casino works with such a huge array of software developers that it should come as no surprise that they offer their customers the very best in live casino software and games.

Players on the online live casino can try titles from respected developers like Evolution and several others.

The casino offers different live versions of games like blackjack, roulette, baccarat, poker, and more.

Queenplay Live Casino GamesNumber of variants
⚫ Live Roulette7 variants
♠️ Live Blackjack6 variants
🃏 Live Baccarat10 variants
📺 Live Casino Game Shows5+ variants
Game selection at Queenplay

Usability

If you want to try your luck and spin your favourite reels while you are out and about, then you are going to love the Queenplay mobile casino.

The mobile site is perfectly optimized to work on a range of devices and screen sizes. The casino is supported by both Android and iOS operating systems and is available on a range of mobile browsers, including both Google Chrome and Safari.

Casino PlatformUsability Support
💻 Desktop - Windows✅ Supported
💻 Desktop - Mac✅ Supported
🌐 Web Browser - Chrome✅ Supported
🌐 Web Browser - Firefox✅ Supported
🌐 Web Browser - Safari✅ Supported
📱 Mobile - Android✅ Supported
📱 Mobile - iOS✅ Supported
📱 Casino App❌ Not Available

 

Players can also easily create a desktop extension on their mobile homepage.Queenplay Mobile Casino

Screenshots
Queenplay screenshot
Queenplay screenshot
Queenplay screenshot
Queenplay screenshot
Queenplay screenshot
Queenplay screenshot

UK Customer Support

Queenplay Support OptionsExplanation
💬 Live Chat
UK support is available between 8:00 and 0:00 CET
📧 Email[email protected]
☎️ Phone Support❌ Not Available
📚 FAQ
Answers the most common questions

 

If you run into an issue when you are playing at this casino, then there are two main options you have when it comes to contacting the customer support team.

The first of these is via e-mail. The site aims to respond to all e-mails within 24 hours.

Next is the live chat option. The live chat team at the casino is very friendly and professional and does a good job of answering any queries that you might have efficiently.

The team is available between the hours of 8:00-0:00 CET. 

These are the main categories in the Queenplay Casino FAQ:

  • Games information
  • Deposit
  • Cash out
  • Submit documentation
  • Technical problems
  • Bonus policy
  • The history of scratch cards 
  • Forgot your password
  • FAQ

QueenPlay Help and Support

Payment Methods

For most online gamblers, getting their money in and out of an online casino account with no hassle is always going to be their top priority.

This casino has a range of great methods available for its players to choose from.

Queenplay Deposit MethodsMinimum DepositFeeProcessing Time
💳 VISA & Mastercard£10NoneInstant
🏦 Trustly£10NoneInstant
🌐 Astropay£10NoneInstant
🌐 Muchbetter£10NoneInstant
🌐 PayPal£10NoneInstant
🌐 Skrill£10NoneInstant
💳 Paysafecard£10NoneInstant
🏦 Bank Transfer£30NoneInstant
Minimum Deposit

The minimum amount that a player can deposit on the site is £10. 

Queenplay Withdrawal Review

Withdrawing funds on the site is a little more complicated. The site doesn’t allow withdrawals to be made using certain methods, most notably Mastercard/Visa.

Queenplay Withdrawal MethodsMinimum WithdrawalFeeProcessing Time
🏦 Trustly£10NoneInstant - up to 4 days
🌐 Skrill£10NoneInstant - up to 2 days
🌐 Neteller£10NoneInstant - up to 2 days
🌐 PayPal£10NoneInstant - up to 2 days
🌐 Astropay£10NoneInstant - up to 4 days
🌐 Muchbetter£10NoneInstant - up to 2 days

 

Minimum Withdrawal

The minimum withdrawal is set at a very generous £10.

Withdrawal Processing Times

Withdrawal requests are typically processed within 48 hours after they are submitted.

Then, some payment methods like Neteller, Skrill, PayPal, MuchBetter, and Trustly offer instant transactions, while others may take 1-4 days for the money to arrive.

Important Note

Time frames may vary if documentation or further checks are required.

Security & Player Safety

Queenplay Casino is licensed and regulated by both the United Kingdom Gambling Commission and the Malta Gaming Authority. These are two of the most respected licenses in the gambling world and by holding both of them, the site is demonstrating to its customers that their safety is a top priority. 

The casino also utilises a range of techniques to protect its players’ information. The site uses the latest end-to-end encryption technology to make sure that all of the data is handled correctly.

Queenplay Casino Security Info: 
🏢 Brand OwnerMarketplay Limited
📜 Casino LicenseUKGC & MGA
🔒 Website EncryptionSSL
✅ Verification ChecksYes
🚫 Responsible GamingDeposit limits, Reality check, Self-Exclusion

 

QueenPlay Security

Final Verdict

Queenplay Casino is a very strong all-around casino. The site has a great range of games to choose from, including an excellent live casino that is stacked with lots of fun options. 

The welcome bonus is also very generous, though, the range of promotions for existing customers could do with a little bit of work. From a user perspective, the site is very simple to get to grips with and the mobile site is also very good. 

The casino has some good customer support options but it could benefit from extended hours and a phone number to ring. The fact that the casino is licensed by both the MGA and the UKGC is a huge selling point.

Queenplay Online Casino

What to Expect
  • Huge selection of online slots and games
  • Fully licensed and secure online casino
  • Stylish and modern website
  • Excellent welcome package
  • Great mobile site
Liam Hoofe
Liam Hoofe
Last Update: 11 Mar 2024
Liam is a skilled writer and journalist, highly regarded for his perceptive examination of the gambling industry. He specializes in online casinos and sports betting, and his work has been published in top-tier publications. Here at GoodLuckMate, Liam covers the latest industry news and has also authored various gambling guides, offering both beginners and experienced players in-depth analyses of games and strategies.
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Top Queenplay bonus
  • new players only · minimum deposit: £10 · wagering: 35x (b+d) · wagering: 35x (fs) · 18+ play responsibly · begambleaware.org · terms apply · info
  • Casino details
    Website:
    https://www.queenplay.com
    Languages:
    English · German · Finnish · Norwegian
    Countries:
    United Kingdom
    License:
    Malta Gaming Authority · UK Gambling Commission · Irish Gambling Authority · Danish Gambling Authority
    Company:
    Aspire Global International Ltd.
    Providers:
    Nyx Interactive · Microgaming · Evolution Gaming · Play'n GO +2
    Casino type
    Accepted payment methods
    Game categories

    0 player reviews

    ReviewsShare your experience with Queenplay
    Leave your feedback
    Q: 

    How many games does Queenplay have?

    A: The number of games available at Queenplay is increasing all the time, but at the time of writing this Queenplay review, we counted more than 500 games. The game category you’ll find the largest selection of games in is the Slots category.
    Q: 

    Can I play live casino games at Queenplay?

    A: Yes, there is a live casino at Queenplay. You’ll be able to play all the popular table games, such as blackjack and roulette, with a live dealer. Go to the casino lobby to see all the available tables. The game providers you’ll find live table games from at Queenplay include the likes of Evolution and several others.
    Q: 

    What are the wagering requirements at Queenplay?

    A: Before you’re able to cash out the winnings from your Queenplay bonus you’ll need to complete a wagering requirement of 35x. Once this has been done your bonus money will be converted into real cash that you can withdraw.
    Q: 

    Does Queenplay have an FAQ?

    A: Yes, Queenplay has an FAQ page, and there you’ll find answers to all the questions players frequently have at Queenplay. If you can’t find answers to your questions on that page, simply contact their support department.
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