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Ruby Fortune

Ruby Fortune

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Overview

Our rating
Game Selection
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Bonuses
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Usability
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Help & Support
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Payment Methods
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Security & Licensing
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Ruby Fortune is a veteran in the gaming industry, launched back in 2003. This website features a simple and stylish platform, a great welcome bonus and around 450 titles of all kinds. You can play slots, jackpot games, live casino tables or classic card and table games, all on a website that is supported on modern devices such as tablets and smartphones. Beside instant desktop and mobile interfaces, you can also choose to go old-school, and download the casino to your PC instead. Not to forget, this operator also offers some interesting competitions and promotions, as well as an incredible welcome bonus up to €750.

Pros & Cons
Live chat available 24/7
Available on desktop & mobile
Great selection of games
Top-quality slots & jackpots
Licensed and regulated casino
No sportsbook
No cryptocurrency supported

Bonuses

There are many Ruby Fortune bonuses, free spins, and other promotions available based on players' country of residence. New players at X casino will be able to partake in a welcome bonus, and the offer available for players in your country is listed below.

Ruby Fortune Casino Bonuses Promotion

Game Selection

Ruby Fortune games are limited to only around 450 titles, but we can assure you - all of them are provided by reliable and trustworthy companies like Microgaming and Just For The Win Studios. Live casino tables are available thanks to their collaboration with Evolution Gaming. All games, except the live casino of course, feature a free demo version. However, we have to mention that the entire gaming repository, as well as demo play, can be accessed only after the signup. Considering that nowadays many punters appreciate the privacy of their data above anything else, this might be off-putting to some of them. 

Slots and Table Games

Players who prefer colorful and vibrant slots will love this casino, as it offers a solid selection, albeit with fewer titles than most other establishments. Their titles are still high-quality and you will find more than a handful of exciting slots. They are all listed in a dedicated category, and some of them even feature special labels that let you know whether the slot is new or a casino exclusive. One of the latest releases that caught our attention was Miami Glow by Microgaming, a slot inspired by 80s revival, full of neon colors and exciting features such as bonuses, sticky wilds, multipliers, retro gaming music and vivid graphics. The somewhat uncommon grid with 5 reels and 3 lines provides unique playing opportunities.

And if you are in the mood for something more professional, check out the Table Games section. You will find close to 80 games, predominantly roulette and blackjack, but also baccarat, sic bo, red dog and most importantly keno and bingo. With seven different types of bingo, this operator provides more than enough variety for the average bingo enthusiast. However, the most interesting game in this category is a mix of bingo and roulette called Spingo, which captivated us with its innovative approach.

Jackpots at Ruby Fortune

Ruby Fortune included only 18 progressive jackpot slots, predominantly by Microgaming, so you can expect some well-known titles like Mega Moolah, Treasure Nile, Cash Splash and Fruit Fiesta. Many of the titles available are very similar to one another and could be considered gaming sagas, so, unfortunately, there is not a lot of variety involved. For instance, the selection of themes is highly limited, and beside Mega Moolah, coin theme, Egyptian slots and a couple of fruity jackpots, the only remaining titles are the new Sisters of Oz: Wow Pot slot and classic Wheel of Wishes, a slot that is available in almost every establishment under the sun. The quality of available jackpots is superb, but the operator could do better in terms of variety, especially considering progressive jackpots are more popular than ever, and almost all software providers have some in their portfolio. 

As the most innovative jackpot slot available, we were eager to play Sisters of Oz: Wow Pot. This Microgaming release from September 2020 features four amazing jackpots and is equipped with 5-reels and four hot sexy witches to keep you company. As always, you can enjoy multipliers, colossal symbols, free spins and jumbo blocks. Being enchanted has never been so fun, exciting and lucrative! 

Live Casino Games

The Real & Live category features live casino games by Evolution Gaming, one of the most popular and renowned software providers, specialized in live casinos. Besides some games available directly on the gaming interface, the majority of big hits can be accessed through a system of lobbies. This elegant solution guarantees fast loading times as the website is not crowded with games. Players have to click the lobby they are interested in (for instance, Real Roulette), and they will be immediately redirected to the Evolution Gaming lobby full of roulette games. From there, they can easily navigate through different menus and categories. Sleek and intuitive, the lobby system guarantees faster loading times and easier navigation. 

The variety of games available is simply astonishing, and players can enjoy 15 roulette variants, play at over 50 blackjack tables, take their chances on 18 types of baccarat and sic bo, or simply have a fun evening at home by playing some of the gaming shows. Notably, the poker section covers six types of casino poker, including Casino Hold’Em, a popular game in which you don’t play against your peers, but against the dealer. This is often dramatic, as dealers that work for this provider are known as masters of their trade who are highly skilled in all the games.

Ruby Fortune Casino Game Selection

Game selection at Ruby Fortune

Usability

To be honest, once you register and get full access to their instant gaming platform, everything is nice and neat. Still, new punters should never be forced to do so and should have a good overview even without providing their data. We would appreciate it if this operator would simply make their gaming interface accessible to everyone, as there is nothing to hide. The website is intuitive in design, comes in lovely shades of white and magenta, and provides demo playing opportunities for players who like to test titles before placing real money bets. 

If instant gaming platforms are not your thing, make sure to download their desktop interface. After downloading the program, simply follow the steps and install it on your computer. Such an old-school approach is rarely used these days, but we know there are some customers out there who will simply love it. 

Mobile Casino

Ruby Fortune mobile casino is a browser-based platform you can use from any mobile phone or tablet you have lying around. The best thing about it is that it is not limited to a single device like it would be if it was a gaming app, but can be used on any phone or tablet that supports popular mobile browsers such as Chrome, Safari and Opera. Considering that all Apple and Android devices come equipped with browsers, there is really no reason to worry whether your trusty mobile phone will support this casino. For your phone, it’s just another website, and for you, it is a world of gaming opportunities. 

The complete mobile gaming interface is also available only upon registration, and you can open your account from your mobile. The registration form is adjusted to typing on mobile, and it will be a piece of cake to fill it out.

Ruby Fortune Casino Mobile Usability

Screenshots

Ruby Fortune Help & Support

Ruby Fortune has 24/7 live chat customer support that is simply marvelous. The agents respond in a timely manner and don’t push sales. They are incredibly polite and friendly, and it was a pleasure chatting with them. Alternatively, you can also use their support email, but in that case, don’t expect quick answers.

Here’s some examples of questions listed in the Ruby Fortune FAQ:

  • How Do I Register For An Account At Ruby Fortune?
  • I Want To Know More About Licensing And Registration. Where Can I Find More Information?
  • How Do I Make A Deposit To Start Betting?
  • What Are My Options For Making Wagers?
  • How Do I Withdraw My Winnings?

Their FAQ section is basically a list of around 20 questions and answers, in no specific order, so we decided to list only those that seemed the most important.

Ruby Fortune Casino Help Support

Payment Methods

There are eight deposit methods and five withdrawal methods available at Ruby Fortune. Some of the methods that support both depositing and withdrawing are major credit and debit cards, Skrill and iDebit. The minimum deposit with this operator is €10, and the minimum withdrawal is €50 which is somewhat higher than expected, especially for those who play small volumes or enjoy this pastime only occasionally. According to the customer support, the casino charges no fees whatsoever, but T&C mentioned a €10 fee on dormant accounts. We strongly suggest you read the Terms and Conditions and find out more if you only play from time to time. Notably, there is also a €5 fee on all bank transfer withdrawals under €500.

Players who want a payout that is at least five times bigger than their cumulative deposits will be subjected to detailed game review and will be able to make withdrawals at a rate of €4,000 per week. The only exception to this rule are winnings made while playing progressive jackpot games. The maximum daily withdrawal limit is set at €10,000 which is quite generous. The withdrawals are processed within 24 hours, and a customer support agent informed us it usually takes 24-48 hours for most e-wallets, and up to 7 working days for more traditional methods.

Verifying Your Ruby Fortune Account

After making cumulative transactions of €2,000 you will have to verify your account. This is done by sending certain documents to the company; but don’t worry, there is no need to visit the post office as everything is done online. Make sure to upload high-quality images of proof of income, a copy of your ID card, passport or driver’s license, proof of residence such as a bank statement or utility bill no older than 6 months and proof of ownership over the payment method.

Read more about KYC verification here.

Security

According to the website, this gaming brand is operated by Cityviews group, a company that also owns many other popular online casinos, and its affiliate Bayton Ltd. Bayton Ltd is licensed by the Malta Gaming Authority, which provides punters an additional level of safety. They included many precautions to create a safe gaming environment by implementing secure network topology, firewall systems, encryption, etc. to keep all your data safe. As the cherry on top, there is also an eCOGRA certificate that guarantees fair gaming and proper RNGs.

Conclusion

Ruby Fortune is a safe, regulated and fair online gaming establishment that will attract mostly users looking for a big welcome bonus. Unfortunately, their gaming library may contain high-quality titles, but most punters will simply want more than 450 games at their disposal. On the other hand, we love that they included many popular payment methods, but unfortunately, the website provides little to no information regarding withdrawal times and fees. The VIP and loyalty program sound great, but we would love to see more details about it, directly on the website if possible. At the moment, all descriptions of it are rather general.

All information regarding payments is scattered across three different pages so it takes some time to make conclusions. Do we need a Banking page, T&C and special Withdrawing Policy, to learn everything about payouts, only to give up in the end, and ask customer support for help? We honestly believe there are more elegant solutions than this one. While this casino makes a great first impression, further research discovers many flaws that can highly affect the user experience.

Ruby Fortune Casino Online Review

What to expect
eCOGRA fairness certificate
A small selection of popular titles
8 reliable payment methods
Live chat customer support 24/7
Platform available in 10 languages
Borina Kopcic Pandur
Borina Kopcic PandurUpdated: 18 Mar 2022
Borina's gaming journey started somewhat unexpectedly in the autumn of 2015 when she decided to quit her career as a beauty editor in one of the most renowned Croatian media compan...
Nerijus Grenda
This article has been Quality Assured by Nerijus Grenda
Casino details
English · German · Spanish · French +6
Albania · Algeria · Angola · Antigua and Barbuda+130
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Casino - FAQs

Q: 

Can I play jackpot games at Ruby Fortune?

A: Yes, there are several progressive jackpot games to choose from at Ruby Fortune. You’ll find the full selection in the casino lobby, and you can also read more about the jackpot games we found in our review of the game selection at Ruby Fortune.
Q: 

Can I get a Ruby Fortune bonus?

A: Yes, the first bonus offer you’ll get as soon as you have registered at Ruby Fortune, and you can read more about this offer in our review. In addition to this, you’ll also get regular bonus offers sent by email and/or SMS if you allow communications from the casino.
Q: 

Does Ruby Fortune offer 24/7 support?

A: Yes, you’ll be able to reach the support department at Ruby Fortune around the clock. There might not be a multilingual staff available at all hours, but you’ll always be able to get help in English.
Q: 

How do I verify my Ruby Fortune account?

A: The verification process at Ruby Fortune will differ a bit depending on the gambling regulations in your country of residence. Most players will, however, have to send in or upload documents verifying their name, date of birth and residential address. Documents you can use for this include a valid ID and a utility bill. You’ll receive detailed instructions from the casino regarding the exact process once verification of your account is needed.
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